Airtel Complaints & Reviews

I decided to stop using my Airtel broadband as I was getting another broadband service with cheaper rates. Airtel customer care informed me that I am a valuable old cusomer of Airtel so my plan will be modified and I need to pay less and urged me to continue the connection. Now after receiving my monthly Airtel bill I don't see any change in plan. I contacted Airtel customer care at [protected]@in.airtel.com, but I have not received any reply yet. Last month I spent more than 100 Rs in Airtel customer care call, due to immature customer care executives of Airtel. I am not sure whether someone is really monitoring these email on Airtel side. It's very frustating customer service from Airtel. Even I forward the same mail to regional heads of Airtel but no gain.

I have taken MNP from reliance to airtel on 22.09.2015, on that day onwards i am facing problem bcz in coming calls has not coming from other net works except air tel . i was given complaints no. of times, here i am giving a few references "CICPL [protected] on dtd. 28.09.2015, CICPL[protected]on dtd 06.10.2015. These two only i am mentioning but i am having 5 complaint references. Replies from you CICPL[protected]-against to this complaint your personnel was given as your problem has been resolved. switch off & switch on ur mobile on the same day but no change. your customer care personnel has not responding properly. they are not try to resolving the problem. So, now i am going to consumer court.This is for your information regards, Ramesh babu-[protected]

My connection was installed 5 days ago, against details below. Your installation team has collected Rs. 1000/- but they haven't completed the services. The instrument for the connection has not been provided in-spite of repeated reminders everyday.

Now, the person who has installed the connection is acting up and is weird. These people are mis-behaving on the phone and are not ready to close the issue.

Connection Details:
[protected]

Name: Tarun Dimri

Airtel contacts who have not been responsive and mis-behaves:

Ajay [protected]
Prakash [protected]
Kuldeep [protected]

Mr. Ajay and Mr. Prakash have been most dishonest Airtel representatives whom I have ever dealt with.

Regards

There are 99.0 rupees have been deducted from my mobile. I have got message combo alert services have been renewed while I have not used or update such type of any service. This is the very bad monopoly of airtel. Pls revert backe my balance my mobile no. [protected]

Sir, I have a uttarakhand airtel sim which has been crashed, so I need a duplicate sim from Mohali because currently I am residing in Mohali . but there is too much delay . I need that sim urgently with my complete balance because that number is distributed to many people.

Hi, I have recently got internet enabled on my mobile (No- [protected]) with 4G -1 GB HCL plan on August 2015. The 1 GB got exhausted in couple of weeks. When I enquired through the call center they replied that I have used the data and it¿s exhausted. The 4G was enabled again after my billing date i.e. 20th September 2015. To my surprise it¿s too exhausted couple of days back i.e. within 5 days. When called to the call center I got the same reply. I didn¿t surf very much and being in Admin department I know my data usage. I am totally disappointed with the billing and my4G internet usage. Request you to take the necessary action at the earliest and revoke my data. If the answer is negative I could close my account with Airtel and switch on to another honest network. Regards, Abhilash. A

One Mr.Raju Singh, Senior Area Manager (mobile no.[protected]) of your Koramangala, Bangalore Office collected Rs.1000/- with a promise to give Broad band connection on[protected] vide Customer enrolment Form TBLR 7008584. Even after a month, neither the broadband connection has been given nor the amount has been refunded. Mr. Raju Singh has not been responding to the calls made to his mobile. This does not speak well of your company. Is this the type of service expected from co like Bharti Airtel? Pl. arrange to refund the amount in cash immediately. Sagar R Hegde

1. Pl refer to the following mob Nos. (a) [protected](Post paid) (b) [protected](Post paid) (c) [protected](Prepaid) 2. The bills being generated do not commensurate with the services utilized. 3. You are requested to forward the call details/ charges on the services provided. Thanks.

I had raised a request for Airtel Broadband in Viman Nagar Pune. The Executives had come over to take my documents and asked me to pay online. I paid online and then after 2 weeks of waiting when I chased for my connection details they said that broadband was not available in the society that I stay and that I should go for 4G. This is an absolute lie since multiple apartments in my society use Airtel broadband. I live in a rented apartment here and I already have an Airtel broadband line drawn in the Apartment. All this after I was asked to pay the amount. Now I have to go through the long process of requesting a refund. This absolutely incorrect way of handling things by Airtel. I am sure many others have faced the same issue.

I am facing major network issue on my Airtel number [protected]. I have discussed the same with customer care services & network team but there is no response from them. I resides at Uttam Nagar East and my office is in Noida sec 62, i am using 4G services but almost i can not brows anything. Earlier i was using 3Gservices with 3G phone and almost the problem was same(better then present situation ) i had registered complains so many times but as usual nothing happened then one day a gentle man from airtel customer care team asked me to buy a 4G sim & that will solve my problem then i bought a 4G sim and i have been assured by the C.C.E. that i can use a 4G sim in 3G phone to use best 3G/2G Internet services. Then i started using it but the problem remains same then again i approached Airtel customer care and asked about the problem then suggested me to buy a 4G phone as the problem is with 3G phones, then again i bought a 4G phone and now i am experiencing life's worst Internet service. Request you to urgently look in to it and resolve this ASAP or else in result I'll have to discontinue my Airtel services.

My cell no [protected] i mr jitendra m. doshi had being done the paymnet of amt of 771/- paid in cheque on 04/9/2015 in the favour of airtel mobile srevice of saraswat bank, being cheque cleared on the above date then too we are receving the above amt as outstanding in the next month bill we visited borivali link road gallery 3 to 4 time wrost attitude by the boys and girls from them, no response also bank statement scan and mailed, then too matter pending and outstanding amt shown in the next month bill staff over borivali link road gallery have wrost attitude towards customer, head of the dept also show bad attiude and no resopnse if will complian of staff we have visit 3 to 4 times, also my son visted with bank statement for evidence, but still my complian is pending we also have work and meeting and lots of my travelling expenses have been lost for the above matter include my peak time also so pls kindly solve my problem and pls feed back me

I am getting poor signal at my home & office, both are in Ghorpadi Gaon area, Pune. There are call drops, our no. s become unreachable & very poor signal strength hence even 4G runs at less than 1 kbps many a times. Problem has been acute since lat 2 - 3 months. I tried all the methods suggested by Customer Service guy and they always act up as if there is a problem with my phone or SIM... which is definitely not the case as many Airtel users in my area & society are compalining.

If the issue is not resolved within 7 days by sending a technician I have no choice but to switch over.

Thanks.

Nitin Kanade

I have been using Airtel Postpaid for a month and i am sick of its poor network coverage. I have a 4G enabled SIM but unfortunately the network coverage for 4G is unbelievably weak. the call drop rate is very high and people cant reach me after several tries even when i have signal strength. leave alone the fact that i find it hard to make a call in one go. apart form all these, the 4G speed that airtel boasts about is not impressive at all. i am not allowed to switch to other service provider before 3 months so i am stuck.

I bought airtel 4g dongle as corporate offer for HP employees. The connectivity is worst. I raised a high priority request to solve this issue the day when I bought the dongle it's been almost a weeks time nobody did cared about to fix the issue. Airtel advertise saying v.fast internet connectivity if not they ll pay life time mobile bill. I wanted to raise a severe consumer case on airtel 4g.

Sir I have recharged my cell for Rs247 for 1.5 GB for 28days from your App of Airtel where it is mentioned as best offer But u have charged my phone with 1GB data only Kindly charge the balance .5GB Immediately The photograph of offer is enclosed

I have recently ported my Vodafone number into Airtel. Now I don't receive signals, 4g isn't capable of giving high speeds and text messages takes hours to arrive and deliver. I think the porting process isn't done correctly. Very much disappointed with Airtel. Executives aren't even helping in 4G slow speeds except recommending to restart my phone thousand number of times.

Applied chennai airtel post paid mobile number [protected] for mobile number portability in Nagpur at Airtel office on 24th Aug 2015. Since then Airtel office has asked us to fill up the same application form and submit all the relevant documents three times. But till date it is not done. My no. has stopped working. I have registered complaint, tweeted several times to @airtel_presence but no action is taken.

I have purchased airtel Top-Up Recharge of Rs. 20/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Sir my card serial no [protected] and my mob no [protected]

I have purchased postpaid two sim-cards. One is about 10 days ago and one is 5 days ago Verification is done on last friday still cards are not activated or not available for activation. And that agency from I have purchased they are saying do whatever you want.

I had an airtel 3G SIM when I had moved to our new apartment. But there was no network most of the time and the highest speed of internet that I got was 2G. But I know it wasn't a problem with my SIM or phone because I received 3G in other parts of the city. So since airtel is supposed to provide internet service all over the main city of Delhi, I would like to request then to look into the network received by airtel users in N block, Malviya Hagar. Even most parts of N block receives internet but it's only the area around my apartment. Please do something about it. It's a big hindrance to everyday life to be without internet.