Airtel Complaints & Reviews

My name is avinash giri.. i am not geting speed of internet.. i have complained a lot of times in airtel custmre care bt thy r telng same thing agn nd agn... today gov.. is trying to make digital india.. nd this kind of service from a very big company its soo sad tht airtel is not solvong custmr issues regardimg intrnet spped..

I am Rafiuddin Quazi, having 3 CUG connections, in which (Relationship No.[protected]) Airtel no. [protected], I am facing problem of wrong bill amount calculation. According to my plan i have free calls of Rs300/- worth, and my total calling during the bill period is Rs237.13 (without service tax) which is below the limit of Rs300/-, but i am over Billed by Rs109.24 (including Service Tax). and now they claim the limit of 300/- is not applicable on special numbers whereas at the time of providing connection agent has assured that this limit is applicable for all calls. Moreover my credit limit is Rs500/- but my out going calls are blocked from 25.09.2015 even though i am within my credit limit. and even after repeated complain customer care is not resolving my issue. I even mailed to airtel (dt 27.09.2015) at [protected]@in.airtel.com, but they simply attached my bill in reply, that we already have.

દાદુ શકીલ મજીદભાઇ રહે.મોડાસા, તાાઃમોડાસા, જીાઃ અરવલ્લી તાાઃ૦૧-૧૦-૨૦૧૫ પ્રતત, તસનીયર અતિકારીશ્રી. ભારતી એરટેલ લી, તવષયાઃ તપ્રપેડ ઓફર બાબત... મે.સાહેબશ્રી, ઉપરોકત તવષય અને જયભારત સાથે જણાવવાનુું કે, આપની કુંપનીમાું તાાઃ૨૯-૦૯-૨૦૧૫ ના રોજ સવારે ૧૧-૧૪ કલાકે તપ્રપેડ રીચાર્જ કરાવેલ હતુ અને તેમાું ૪૦૦૦ લોકલ તથા એસટીડી સેકન્ડ આવેલ હતા અને ત્યારબાદ અમોએ આપની કુંપની અમદાવાદ ખાતે કોલ કરેલ હતો ત્યારે આપની કુંપનીના અભભજીત નામના કમમચારીએ અમોને એવો જવાબ આપેલ હતો કે તમારે ૪૦૦૦ સેકન્ડ પુરા થયા બાદ બીજા ૬૦૦૦ સેકન્ડ ઉમેરાય જશે પરુંતુ તે આજદીન સુિી ઉમેરાયેલ નથી અને અમોએ અત્યાર સુિી પાુંચ થી છ વાર તમારી કુંપનીમાું કોલ કરેલ છે પરુંતુ તેનો અમોને હકારાત્મક જવાબ આપની કુંપની આપવામાું આવેલ નથી આ અરજી કોઇપણ પ્રકારની વાત સાુંભળવામાું આવતી નથી. તેનો અમોને યોગ્ય જવાબ આપવો. વધુમાું આપની કુંપની ધ્વારા અમારુ આ વળતર મળવાપાત્ર થશે કે નહહ તેનો પણ જવાબ અમોને આપવો. આપનો તવશ્વાસુ દાદુ શકીલ મજીદભાઇ

On 17th sep, 2015, i have purchased samsung tab a (T355yzaa), along with that i got an offer 2gb 4g data free for two months and it is mentioned that, that offer will activate when i will go to airtellive.com / offers using the airtel sim from my samsung tab t355y. For that i have purchased one airtel 4g sim - [protected]. When i went to that link, that offer is coming, but when i try to activate that, i am getting message “activation failed. We have received your request, however our system is taking time to process it. Please wait for a confirmation sms on the status o[censored]r transaction”. But i never get any message for that. Then i called airtel customer care 121, but airtel representatives don’t know anything about that offer. Then i went to airtel outlet (Airtel, mathikere, near mathikere bus stop), but they also don’t know anything about that & don’t want to listen anything about that.
Then on 26th sepetembet, 2015 i have send mail to '[protected]@in. Airtel.com'. From that day, even after giving all details many times regarding this offer till now i didn’t get any solution. When i contacted samsung, they told that airtel is the service provider for this offer, so this issue is related to airtel only.

Following are the details of product & offer: -

Imei number : [protected]

Date of purchase of the handset : 17 / 09 / 2015

Receipt number : s15 / 981

Place of purchase : j f k trust - samsung, #s79, 2nd floor, mantri square mall, sampige road, malleswaram, bangalore - 560003 (Phone no–[protected]

Complete details of the offer : 2gb 4g data per month free for 2 months

Alternate contact number : [protected]

Following are the details of airtel complaints: -

[|bal|ref20630970|] [protected]
[|bal|ref20623663|] [protected]
[|bal|ref20620690|] [protected]

Hi, Airtel has been a huge disappointment for me, I had a 10 gb data pack on my datacard, but with the service quality that that Airtel has been providing I was unable to open simple gmail and google. After musltiple complains on 121 and a lot of false promises from Airtel I chose to distroy the sim. I have informed your 121 customer care multiple times to disconnect this number, since in Udhampur you guys do not have an Airtel store, but they have failed to do so. I will not be paying any bills on this number from 1st July 2015 since I have not been able to use this service due to horrible connectivity that Airtel is providing. If I receive any more herrasment calls from Airtel I will be compelled to file a legal complaint. Kindly disconnect this number. Thanks Regards Mrs Ruchi Sethi [protected]

I had given a request for migration on 26-sep. my number is closed on 30-sep and the number is reporting invalid. i had reported complaints to the outlet as well as the nodal officer. but i am getting no solution everyone is telling that it will be be solved i dont know when my number will start working. the migrated number is [protected]

2 sep 2015 airtel call me and say sir please recharge 199 rs and get 30 days broad casting. then i reply first of all remove my ess service which are providing by airtel because i am not intrested in all that type of sports sevices.then customer care rply me that service confirmly remove by ous you can go now and recharge with 199 for 30 days .that time i done my rechage 199 and after that none type of service provide 30 days untill 24to 2 oct sevice intrupted by airtel.
customer id [protected]
phone [protected]
i want refund my service remaine each days
if any one reading this one on site complain then i suggest that no one purchase airtel digital connection bcoz i have one and i am too tired of these type of services...

Dear sir/mam They are not sending detail statement to my mail id.and telling to pay bill.if i ask them for detail statement they are telling it is not our duty.they are to iresponsible and rude..they are not giving proper answer.they are to ur.and while getting new connection they told outgoing calls at 30p but when i got my 1st statement in that call rate was 50p.at that time i cald to customer care they had not answered..Airtel is too worse network nowdays.at the same time they had introduced 4G.but not able to use 2G itself.becuse of superb network coverage..

Airtel Fixed Line:[protected]
Reference No. 60044554
Name : Nirupam Sarkar


I'm forced to write this email after the pathetic unprofessional treatment i received from your personnel with regard to a new Airtel broadband connection.
I stay at SG Palya, CV Raman Nagar and applied for Airtel broadband connection on 19th Sept paying Rs 200 to your local guy who collects papers in my area. I was promised a connection in 2 days.
What followed after that is a series of follow up from my end with frustrating responses every time that the connection will be set up in next 1 or 2 days.
Finally i was told there is some technical problem in my area which will be resolved in a week time. More than a week has passed but no one from your side has bothered to keep me updated the status of my new connection request. I need to call up the customer care every day and find out the latest and as expected there has been no progress so far. Seems like you are not interested to sort out issue or provide any more services to customers.
Here by i am canceling my application and request you to refund the money i paid immediately. I will surely make it a point to let people know not to apply for Airtel broadband to spare them the harassment. The details of my application is as below.

Sir iam retailer of your company since last 1 month, but i am not able to check customers offer by dailing *122*[protected]* i received a message that (sorry! this number is not registered as retailer number. ) so Please Solve it My Airtel retailer (Demo sim no) is [protected]

Sir we Recharge on Airtel number [protected] Rs.153 for 1GB 3G scheme then we received only 375MB data balance and remain balance not received . We also Call on Airtel customer care number of Airtel Company they told me wait up to 5 oct. this is not fair why Airtel company send msg for that scheme which was not fullfill by their norms

Against my # [protected], Airtel is charging Rs 226 fee for [protected] also. Each of the last 4 months, I called up 121 and got it corrected. Even in the latest bill they have done same mistake.I am unable to get this fixed permanently from Airtel. Pls help. FYI - [protected] was active for me more than a yr back. Airtel knows it is wrong to charge.

Hi, Had the worst customer service experience ever. The agent and the supervisor do not realize that they are working for salary and their work is to at least “try” to help customers. Both the agent and the supervisor gave me an impression that they are working for charity so they can talk in whatever tone they like and make loud breathing sound to show they are more frustrated than consumer.. Anyway, I was using the postpaid connection ([protected]), On 28th Feb'2015 I've called to customer care and ask for about my packs to convert in Roaming Packs & also active the Roaming incoming pack too. But they have active only incoming pack. After one month saw my bill, I shocked and call to several time @customer care for adjust the billing amount and resend the fresh invoice with need full correction. But As on till, I have not received the fresh invoice & number also blocked in may'2015;I have lost my social contacts, data & banking services due to this. Pls look into this & do the needful.

I purchased Samsung Galaxy J5 recently and i have airtel number and galaxy j5 provide double data offer on airtel i completed all the steps to complete the activation and and i recharged 3g plan worth ruppes 299 as it mentioned in the attached image.I am so tired of calling customer service they make stupid excuses and lastly they say u didnt activated the offer now they saying i didnt activated the offer lol.. Please do something

Dear Sir/Madam, above mentioned mobile company have given me 3334/- bills.This bills higher price .l have complaint there customer care but they say your less only 250 Rs. actually my postpaid plan is 299 Rs. this plan (plan 1200 Local & Other call minute, 300 sms & internet 500mb) l have used 566 mb internet uses. so l calling many time but they said you pay Rs.3084 with lets fess 100 Rs. now my all calling service stoped.

Dear We are living in 21 century, airtel launched his 4G network but some of the people from west vinod nagar East delhi 110092 are struggling for 2G mobile signal in cell phone. I have done lot of complain to customer care but i got no resolution from airtel at last pls give some solution to us. I am working in Indian MNC.

Dear Sir/Madam, I am (T.D.Thomson) Prepaid customer of Airtelindia and I have Paid Rs.997/- on 24/09/2015 vide Transaction ID[protected] for my USA trip through online payment. While I was crossing Abu Dabhi (Airport) on 29/09 early morning I was able to operate International Roaming facility. But once I landed in USA on 29/09/2015 I am not getting any Operator Response to enjoy international roaming for which I have paid Rs.997/- to Airtelindia. I am incurring heavy losses due to this inconvenience from Airtel Services. There is no provision of customer care contact numbers for consumers of Airtelindia who have been trapped in abroad after making payment for Internaitonal Roaming in India. Please advice me immediately. T.D.Thomson [protected]

This is a complaint regarding land line no [protected]
Registered under name dr jasjeet josan
The phone is dead since last 48 hrs dsl is of and on and now completely out of service since 3 days
The company airtel is giving lame excuses and no technical help is being provided by so called blue chip company... Latest referal compl id is 60038460 please help

My airtel mobile Sim # [protected] suddenly stopped working. As i am in abroad and will be coming to India this month. So you are requested to activate it and update me about activation. If any dicument is required then plz let me know. I can be reached at [protected]@gmail.com And i remember that i have balance in that. So you are requested to refund the balance as well. Kindly activate it asap. i will be thankful to you.

Dear Airtel,

As we are using 5 COG Airtel postpaid SimCard [protected] TO 905 AT Aizawl, Mizoram, we all are not getting the good network at whole Aizawl city from last 2 week.So please do clear my issue.MSJ AUTOMOBILES, MS FORD, AIZAWL.PH:[protected]