Airtel Complaints & Reviews

We had 2 connections in same home.My internet connection went down on august 3rd, when we tried to complain your call operator told us that we can lodge a complaint for 2 n.os with only 1 complaint number, when airtel guy came, he told no complaint for my n.o, next is when i gave complaint on august 7th, they have resheduled my request 5 times and my internet has not yet been correct.Why are you guys so careless about the customers, if you cant provide the service, please dont provide.Very dissapointed by such an attitude from an MNC like airtel Next is today morning when i tried to disconnect my connection by calling to your customer care, your executive didnt took my request to disconnect telling that unable to transfer the call to the concerned department

I am Jyoti Patil. Last week I have purchased 4G Dongle from Airtell as it has been told to me that in my area 4G connectivity is available. The marketing perosn Mr.Vijay has come to my place and shows me the demo of 4G speed with his dongle. And so I have purchased the dongle. But now I am getting 3G connectivity. So I have given complaint to Airtell Customer Care, so they informed me that in my area Airetll is not having 4G connectivity. So its been cheating on selling 4G dongle and then telling that they can't provide 4G in my area. I fact I was fully satisfied with my Tata Photon with 3G speed, but for 4G I have replaced my TataPhoton dongle with Airetll. So its been disgusting and cheating to a customer. And now for this complaint I am fighting daily with Airtell Customer Care. I spoken with Mr.Maoulik, the manager of Airtell Customer Care. He promised me that he will personally look in this matter and will give me a call back. But I have not received a single call back from Airtell Customer Care. How irresponsible the Airtell Company is? They are not concern at all with Customer once they sold a product. Daily I am calling them and asking about the solution. I have taken the 4G Plan of 8GB for 1500/- and at the cost of 4G they are giving me 3G. While my Tata Photon plan was 15GB for 1124/-. So I have been a total loss on dogle and plan also. Please I recomend not to beleive on the Airtell marketing person for 4G connection. They are cheating to the customers.

This is our corporate connection and we already done 15 numbers ported from Reliance to Airtel for same issue and I compaint many time in Airtel customer care as well as Airtel branch but still the problem is same only I got messages from the airtel customer care that my problem has been resolved but its not true. If the problem will not resolve than these all numbers will be port in IDEA. [protected]

I had done recharge of ₹ 248 using airtel app on my number [protected] and payment is debited from my account . Bt recharge was not successful .But no refund till date TRANS DATE-27/07/2015 TRANSA DESCRIPTION-ePAY/To:CITRUS PAYMENT SO/37299194/ BANK -UNION BANK OF INDIA

I want to port my VODAFONE to AIRTEL for that I have submit all the require documents to their executive with payments of Rs.100/- for new SIM on 30th Aug2015 and after that they said it will take 1 week for activation but not yet active. I spoke one of tele marketing executive She is committing me that sir it will activated by tomorrow but its not doing anything. Everyday I am making calls to their customer care executive but they are not giving me any proper answer. They only saying that all the procedure are in process and they are procrastination my request. I spoke to their executive regularly her name & number is Shweta ([protected]), Sangam, Rahul.

This is regarding my airtel mobile prepaid no ([protected]) Today i.e.12/08/2015, I have done online data recharge of Rs.96 (1GB 2G Data for 30 days validity). The recharge was unsuccessful twice due to technical problem, but the amount was deducted both time from my Bank A/c. Further I did the recharge of Rs.189 (350 MB 3G data for 28 days), but i received 2G data of 1Gb valid till only 18th August 2015. I donot understand when i have opted for 28 days validity datapack, why the recharge is done only for 1 week. The datapack choosen from the online offers of Website amount benefit validity rs. 189 350 MB 3G, 28 days +50 TT 28 days recharge Further i have logged a complaint with Airtel, but still response is received. Regards Jyoti

Raised a new request for broadband. Airtel confirmed that till 8Mbps speed available in my area and socket available to give a connection. After confirmation submitted doc and amount Rs.1000/-. Later engineers saying that no socket connection available. Raised a compliant with Airtel and customer engineer called to me on last Friday and confirmed that new connection possible and we will provide, our engineer will call you back today for that. But didnt get any call. When i call back to customer care again saying that no connection to be provided.

I'm very unhappy from my airtel 4g broadband([protected]) as it's not working from 6 days. And another shocking news i've heard from airtel executive engineer that some else is also using my internet with the same ip addresse of mine and consumed all my 4g data. I am left with nothing and i want my money back which i have paid to airtel a total amount of airtel Rs 2600. I want this as soon as possible. I look forward for your responses. your loving sharique ahmad phone number.-

Sir. In our village we face the network problem for 15 days.i try anywhere. Our distributer and TM jassur .but no maintenance in our village name RAJGIR. P.O.-BHOGRWAN, TEH-INDORA, DISTT.-KANGRA. H.P. Please help for this.my no. [protected]

We subscribed for an Airtel Broadband Connection in Chennai. But the Person took installation charges from us on saturday and he never showed up. when we call him he used give some excuses saying tommorrow. His name is Ramesh and his contact number is [protected]. we need internet connection badly and he is playing with us. Please take immediate action. Our Address: House no: 1, Bharati nagar, street no 1, ponniyamman kovil, shollinganallur, chennai. My contact: [protected]

I had given all documents along with fees Rs 250/- to migrate from Airtel prepaid to postpaid on 28-Jul-2015 to agent from Karshini solutions ([protected]). I got a postpaid sim from agent. But till now it was not converted. My number ported fron Chennai to Delhi airtel on 10-Jul-15, this was also informed to agent whether this can be done or not? He told me this can be done after checking at his end. Please look into this matter. My details: Venu Gopalam Mangena Mobile : [protected]

Dear sir or madam when i visit airtel web site for porting my prepaid no into airtel postpaid, then from airtel i call from santosh mob no.[protected] who tell me giving plan 99 but actually at the time of activation activate 399 plan which is very costly, please help me

This is to inform you that i have recharged my mobile no. [protected] for rs. 20/- on dt. 07.08.15 but the same has been failed so i request you to kindly refund the same in my a/c my trns ref no. Is igoamhxdyo waiting for your prompt action manoj vasistha con no. [protected]

Have plan of 650 unlimited which mean 3gb data at 4g speed and then the net would work but the speed would reduce. 1st month recd proper bill. 2nd month have been charged 900+, some unneccessary charge of RS. 200 have been applied without my concern. I have raised the complaint for billing about a month ago with airtel on email, calls, etc but no response. There has been no internet service for about more than 25 days and have raised the complaint with but still they have again added new bill of 800+, how can they do this, when there is no service how the bill be generated. Please look into to this

Dear Sir, My name is Santhosh. I want the call details of the months May2015 to July 2015 because I needed it. its urgent for me. please send me call details or statement through email my ID is :- sant.[protected]@gmail.com my phone no is:- [protected] Kindly send me as soon as possible. thank you with regards Santhosh

My name is Jitandra Sharma. I have just lost my mobile (on 11th August at about 8 p.m. in an auto) with airtel postpaid sim card - number [protected]. please block this sim to avoid any misuse. It was a dual sim phone so lost another post paid sim - BSNL from Uttarakhand, number [protected]. Please block this one too.

There is a recent increase of an amount in airtel 3g data pack from rs.127 to rs.198 on April month for 1gb 3g data use... and now again raised the amount rs.198 to rs.255 for 1gb 3g date use how can a middle class person can afford this much can to dont think of it airtel? i have been using this number since 9yrs but unfortunately today im felling like an hell o[censored]sing it. i hate airtel now not only me all our relations, friends and families hate it of increasing of cost in everything we better decided to port our number to another network good luck to u AIRTEL u sucks.

1. Airtel prepaid, airtel.in don't explain the packs. I recharged with 99 pack in bangalore, website dosen't says that amount will go into special account, which is not visible, just we can identify the balance, by calling some special number. 2. With 0 balance, prepaid customer can not reach to the customer support desk, even though if they are rich in special account balance. 3. The call, will always say you are out of balance, but still i can connect to the my contacts and the call amount will deduct from my special account. 4. If there is any thing called special account where is my Account number. 5. I was postpaid customer, I called to customer support for network issues, the questions i received from there, a) which area you are facing this issue? b) How long you are facing this? c) What time you face this most? ...etc If i have to do the network testing for you, why should i pay bills to you? d) They say issue is due to the SIM, change the SIM and network issues will resolve. If your SIMs can give trouble in 3-4 months, why should one pay for new SIM. You should improve your SIM quality. e) Sir, we don't have enough network issues in bangalore, your SIM might have issue. This statement, goes to every second user. If you have all SIM's not working, and network is so awesome form you, why don't you get new SIM provider. 6. Due to network issue, i wanted to move to Prepaid, i went to their customer store around 10 times, every time they asks to come again after some time, they are out of stock. If you guys are out of stock for SIM's, why don't you shutdown your company. I guess, SIM's are there only for new consumers. Airtel sucks!!! Worst company ever seen. Then your cusotmer support desk manager asks us to show, on website, where there is 99 pack. When i asked them why on your website, it doesn't talk about special account. Also, he asks where they have mention as if it will go to main account. They need English classes, because they are not well educated i guess because website speaks about recharge you mobile(acocunt), which is main account only, untill you inform your user, that there is something called special account as well. Overall, i am feeling cheated/looted by Airtel. Anything done with my money, without informing where it is(hiding information about money), is equal to looted.

Dear Sir / Madam Please note I have got the below number from Aircel Limited as corporate connection for company CUG and later our company management have decided to go with Airtel and we have changed this number to Airtel and took some more CUG connection with Airtel. After a year (almost) I have resigned my job the organization and got the approval to take this number with me but due to my marriage I was not able to do the same immediately. After my marriage I have applied and changed my number to my personal name and I have received the bill also but suddenly last 31st number got deactivated and we complained to Airtel and came to Know that they have given the number to Mr. Somasundaram. As this number has been used by me for long time and given to all my customers and especially to my parents who is in my native and who is 70 +. I have tried with Airtel to get this number back and also asked them how they can give this number to someone without my NOC, as I have submitted all the NOC from company and they have verified and then only they have activated the number and we have got the bill in my personal name too. But they are not responding and not helping me to get this done. Please help me to get this number back Mobile Number : +[protected]

My mob no [protected], i was using airtel postpaid connection, then i converted from postpaid to prepaid, i am paying the bill trough CC i got statement from back your bal was deducted 3012 for your postpaid connection, i m using the prepaid connection.