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Updated: Sep 19, 2026
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S
Shaiz Khan
Aug 12, 2015
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I'm very unhappy from my airtel 4g broadband([protected]) as it's not working from 6 days. And another shocking news i've heard from airtel executive engineer that some else is also using my internet with the same ip addresse of mine and consumed all my 4g data. I am left with nothing and i want my money back which i have paid to airtel a total amount of airtel Rs 2600. I want this as soon as possible. I look forward for your responses. your loving sharique ahmad phone number.-
Airtel customer support has been notified about the posted complaint.
Dear Ms. Khan,

This is with reference to your post dated 12th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    V
    viky thakur
    Aug 12, 2015
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    Address: Kangra, Himachal Pradesh

    Sir. In our village we face the network problem for 15 days.i try anywhere. Our distributer and TM jassur .but no maintenance in our village name RAJGIR. P.O.-BHOGRWAN, TEH-INDORA, DISTT.-KANGRA. H.P. Please help for this.my no. [protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Thakur,

    This is with reference to your post dated 12th August 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Sadhu Charan
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      T
      trinadhbabu.s
      from Chennai, Tamil Nadu
      Aug 12, 2015
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      Address: Chennai, Tamil Nadu

      We subscribed for an Airtel Broadband Connection in Chennai. But the Person took installation charges from us on saturday and he never showed up. when we call him he used give some excuses saying tommorrow. His name is Ramesh and his contact number is [protected]. we need internet connection badly and he is playing with us. Please take immediate action. Our Address: House no: 1, Bharati nagar, street no 1, ponniyamman kovil, shollinganallur, chennai. My contact: [protected]
      Airtel customer support has been notified about the posted complaint.
      Now this is weird, after almost one week he took the documents(all proofs ) and money, now he says there is no Cable nearby and it may take 10 days to get connection. He should have told this before so that we may go for another operator and to the worse he is not ready to give our money back and they blocked all our ph numbers. As I told we are in need for a wifi connection very badly, How can they play these tricks with us. As an Airtel Fan this is definitely effect the brand of an Airtel. Is Airtel going to take any action on them??
      Dear Trinadhbabu,

      This is with reference to your post dated 12th August 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

      You can also get in touch with us at airtel.[protected]@airtel.com

      Regards,
      Sadhu Charan
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      May I know when I will get back my money? Its almost 15 days I have raised a complaint.
      I got a call from Airtel saying my money will be refunded. But I dint get my money till now. How long will it take to refund money.
      Can someone please respond
      I booked a connection on Jan 2 and the technician came on Jan 6 and he did all the formalities and took the installation charge of Rs.500. He said it'll take 4-5 days for installation and now it's Jan 18, 14 days since I booked and still they're playing with us, giving excuses all the time and postponing it. And they never call me I always call and ask about the progress. Really poor Customer care I must say. Please take action immediately.
      My Number - [protected].
      I booked an Airtel broadband connection and after more than a month they said it's not available in my area. So I asked for a refund and it's been more than two months since I cancelled still no response. Need my refund ASAP, my number [protected].
      I paid for my broadband connection and all verification done . I was told that say day installation will be done.
      till not no installation and whenever i call them either they dont pick my call or make excuses for tomorrow.
      we need internet connection badly and you are making a fool o[censored]s. Are you going to take any actions because i have already tried calling customer service and mailed still nothing.
      We subscribed for an Airtel Broadband Connection in Mumbai on 21st August 2021. The Payment was made but have not received any details regarding connection. I did try and call up the Sales agent but they are saying the delay is from Senior Airtel executive who take time due to formalities. At the time of installing the connection box in the building they had promised the line will be set up in 3 - 5 day max.
      We had expected a professional service and hope the connection is provided without further delay.

      Address:
      B Wing, Airline CHS Ltd
      Tulsibaug, Chakala, Andheri East
      "Mumbai 400093
      Till time i belived that airtel was the fastest in service and network...but since i ordered airtel xtreme fibre which is available at my location. I ordered since April 17 of 2022 and today the day i m writing this mail is april 26 9th day of
      my order. And the thing is i didn't got any response from company servers about my order i m still waiting it to be done. Airtel i didn't expect such a dely in service. My location where i want the connection Chapra, Bihar, house no 3, Nagina colony, 841301.
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      26 found this helpful
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        V
        venu.elite
        from Gurgaon, Haryana
        Aug 12, 2015
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        I had given all documents along with fees Rs 250/- to migrate from Airtel prepaid to postpaid on 28-Jul-2015 to agent from Karshini solutions ([protected]). I got a postpaid sim from agent. But till now it was not converted. My number ported fron Chennai to Delhi airtel on 10-Jul-15, this was also informed to agent whether this can be done or not? He told me this can be done after checking at his end. Please look into this matter. My details: Venu Gopalam Mangena Mobile : [protected]
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Mangena,

        This is with reference to your post dated 12th August 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Sadhu Charan
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        No reply till now even after sending mails to customer care Airtel with necessary proofs.

        Very Bad service from Airtel.
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          L
          lahu mhatre
          from Mumbai, Maharashtra
          Aug 12, 2015
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          Address: Mumbai City, Maharashtra

          Dear sir or madam when i visit airtel web site for porting my prepaid no into airtel postpaid, then from airtel i call from santosh mob no.[protected] who tell me giving plan 99 but actually at the time of activation activate 399 plan which is very costly, please help me
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Mhatre,

          This is with reference to your post dated 12th August 2015.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards
          Sadhu Charan
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear Mr. Mhatre,

          This is with reference to your post dated 12 August 2015.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

          Regards
          Sadhu Charan
          Airtel.presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            M
            Manoj Vasistha
            from Gorakhpur, Uttar Pradesh
            Aug 12, 2015
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            Address: Mathura, Uttar Pradesh

            This is to inform you that i have recharged my mobile no. [protected] for rs. 20/- on dt. 07.08.15 but the same has been failed so i request you to kindly refund the same in my a/c my trns ref no. Is igoamhxdyo waiting for your prompt action manoj vasistha con no. [protected]
            Airtel customer support has been notified about the posted complaint.
            Dear Mr. Vasistha,

            This is with reference to your post dated 12th August 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Sadhu Charan
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              Rekha Ramavat
              from Mumbai, Maharashtra
              Aug 12, 2015
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              Address: Mumbai City, Maharashtra

              Have plan of 650 unlimited which mean 3gb data at 4g speed and then the net would work but the speed would reduce. 1st month recd proper bill. 2nd month have been charged 900+, some unneccessary charge of RS. 200 have been applied without my concern. I have raised the complaint for billing about a month ago with airtel on email, calls, etc but no response. There has been no internet service for about more than 25 days and have raised the complaint with but still they have again added new bill of 800+, how can they do this, when there is no service how the bill be generated. Please look into to this
              Airtel customer support has been notified about the posted complaint.
              Dear Ms. Ramavat,

              This is with reference to your post dated 12th August 2015.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Sadhu Charan
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              The complaints is already with you but the team does not understand anything, keep on repeating the same thing.
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                Santhosh Sakkarias
                Aug 11, 2015
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                Address: Thiruvananthapuram, Kerala

                Dear Sir, My name is Santhosh. I want the call details of the months May2015 to July 2015 because I needed it. its urgent for me. please send me call details or statement through email my ID is :- sant.[protected]@gmail.com my phone no is:- [protected] Kindly send me as soon as possible. thank you with regards Santhosh
                Airtel customer support has been notified about the posted complaint.
                Dear Santhosh,

                This is with reference to your post dated 11th August 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Sadhu Charan
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  1
                  1Jeet
                  from Mumbai, Maharashtra
                  Aug 11, 2015
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                  Address: Bangalore, Karnataka

                  My name is Jitandra Sharma. I have just lost my mobile (on 11th August at about 8 p.m. in an auto) with airtel postpaid sim card - number [protected]. please block this sim to avoid any misuse. It was a dual sim phone so lost another post paid sim - BSNL from Uttarakhand, number [protected]. Please block this one too.
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Sharma,

                  This is with reference to your post dated 11 August 2015.

                  Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.

                  Look forward to hearing from you.

                  Regards
                  Sadhu Charan
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  Airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our Products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Dear Mr. Sharma,

                  This is with reference to your post dated 11 August 2015.

                  We were waiting to receive your contact details to enable us to address your concern.

                  Since we have not heard back from you, we trust your issue has been resolved.

                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                  Regards
                  Sadhu Charan
                  Airtel.presence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    A
                    ajith1234
                    from Delhi, Delhi
                    Aug 11, 2015
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                    Address: Chennai, Tamil Nadu

                    There is a recent increase of an amount in airtel 3g data pack from rs.127 to rs.198 on April month for 1gb 3g data use... and now again raised the amount rs.198 to rs.255 for 1gb 3g date use how can a middle class person can afford this much can to dont think of it airtel? i have been using this number since 9yrs but unfortunately today im felling like an hell o[censored]sing it. i hate airtel now not only me all our relations, friends and families hate it of increasing of cost in everything we better decided to port our number to another network good luck to u AIRTEL u sucks.
                    Airtel customer support has been notified about the posted complaint.
                    Dear Ajith,

                    This is with reference to your post dated 11th August 2015.

                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                    Regards
                    Sadhu Charan
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Dear Ajith,

                    This is with reference to your post dated 11 August 2015.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                    Regards
                    Sadhu Charan
                    Airtel.presence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      V
                      vipul kumar goyal
                      from Bengaluru, Karnataka
                      Aug 11, 2015
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                      Address: Bangalore, Karnataka

                      1. Airtel prepaid, airtel.in don't explain the packs. I recharged with 99 pack in bangalore, website dosen't says that amount will go into special account, which is not visible, just we can identify the balance, by calling some special number. 2. With 0 balance, prepaid customer can not reach to the customer support desk, even though if they are rich in special account balance. 3. The call, will always say you are out of balance, but still i can connect to the my contacts and the call amount will deduct from my special account. 4. If there is any thing called special account where is my Account number. 5. I was postpaid customer, I called to customer support for network issues, the questions i received from there, a) which area you are facing this issue? b) How long you are facing this? c) What time you face this most? ...etc If i have to do the network testing for you, why should i pay bills to you? d) They say issue is due to the SIM, change the SIM and network issues will resolve. If your SIMs can give trouble in 3-4 months, why should one pay for new SIM. You should improve your SIM quality. e) Sir, we don't have enough network issues in bangalore, your SIM might have issue. This statement, goes to every second user. If you have all SIM's not working, and network is so awesome form you, why don't you get new SIM provider. 6. Due to network issue, i wanted to move to Prepaid, i went to their customer store around 10 times, every time they asks to come again after some time, they are out of stock. If you guys are out of stock for SIM's, why don't you shutdown your company. I guess, SIM's are there only for new consumers. Airtel sucks!!! Worst company ever seen. Then your cusotmer support desk manager asks us to show, on website, where there is 99 pack. When i asked them why on your website, it doesn't talk about special account. Also, he asks where they have mention as if it will go to main account. They need English classes, because they are not well educated i guess because website speaks about recharge you mobile(acocunt), which is main account only, untill you inform your user, that there is something called special account as well. Overall, i am feeling cheated/looted by Airtel. Anything done with my money, without informing where it is(hiding information about money), is equal to looted.
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Goyal,

                      This is with reference to your post dated 11th August 2015.

                      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                      Regards
                      Sadhu Charan
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear Mr. Goyal,

                      This is with reference to your post dated 11 August 2015.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                      Regards
                      Sadhu Charan
                      Airtel.presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        santheep13
                        from Chennai, Tamil Nadu
                        Aug 11, 2015
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                        Address: Chennai, Tamil Nadu

                        Dear Sir / Madam Please note I have got the below number from Aircel Limited as corporate connection for company CUG and later our company management have decided to go with Airtel and we have changed this number to Airtel and took some more CUG connection with Airtel. After a year (almost) I have resigned my job the organization and got the approval to take this number with me but due to my marriage I was not able to do the same immediately. After my marriage I have applied and changed my number to my personal name and I have received the bill also but suddenly last 31st number got deactivated and we complained to Airtel and came to Know that they have given the number to Mr. Somasundaram. As this number has been used by me for long time and given to all my customers and especially to my parents who is in my native and who is 70 +. I have tried with Airtel to get this number back and also asked them how they can give this number to someone without my NOC, as I have submitted all the NOC from company and they have verified and then only they have activated the number and we have got the bill in my personal name too. But they are not responding and not helping me to get this done. Please help me to get this number back Mobile Number : +[protected]
                        Airtel customer support has been notified about the posted complaint.
                        Dear Santheep,

                        This is with reference to your post dated 11th August 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Sadhu Charan
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          K
                          kiran222
                          from Mumbai, Maharashtra
                          Aug 11, 2015
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                          Address: Nashik, Maharashtra

                          My mob no [protected], i was using airtel postpaid connection, then i converted from postpaid to prepaid, i am paying the bill trough CC i got statement from back your bal was deducted 3012 for your postpaid connection, i m using the prepaid connection.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Kiran,

                          This is with reference to your post dated 11th August 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Sadhu Charan
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            lalit_awasthi1986
                            from Gangtok, Sikkim
                            Aug 11, 2015
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                            Address: New Delhi, Delhi

                            I received the July 2015 bill of amount 381.65 Rs. It was including 299 Rs which is my postpaid plan. On top of that they charged 46 Rs of roaming charges which was 24.42 Rs as I checked at month end. They included tax 46 Rs which should be 14% of 299=42. So total bill should be 365 Rs. I called them 3-4 times to correct my bill but instead of correcting the bill they barred my number. 2-3 times I got confirmation that they are going to correct my bill. But when I called today they were saying no sir this is the bill which you have to pay to start your services. Their bill calculation is totally wrong because of that they are able to make their customer fool. So somebody is seriously looking the bill and they know what It should be then they can raise their voice as I am raising my voice about that. Please try to fix this ASAP because I am able to call due to my barred number. Regards Lalit Kumar Awasthi Mobile: [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Awasthi,

                            This is with reference to your post dated 11th August 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Sadhu Charan
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              R
                              Rashmi Sarda
                              from New Delhi, Delhi
                              Aug 10, 2015
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              I am suffering a lot due to mismanagement at your Airtel's end. I called the customer care in morning for the activation of my 4G sim numbered SIM[protected]U. She told me steps for the registration. But when I did the same I received below message from 121. "Sorry! This SIM seems to be faulty. Please visit the nearest airtel store to get a new SIM." I called back the customer care and those guys took a new request for new SIM. I received no verification call from customer care. Also. When I tried to call home to known the health status of my little one I saw there was no network in my mobile. How irresponsible you guys could be.. Without delivering and activating new SIM you have deactivated my mobile. I don't know what to do. I am working and have to travel Delhi to Noida.. How risky it could be for a female to travel in night without network connectivity. Hope you can well understand the fact. Since past 6-7 Hours me and my husband is trying and calling. Customer care for the activation of my old SIM But sorry you guys and your management is difficult to deal with. If can understand then please ask them to activate at least my old sim. My new 4G sim is SIM[protected]U Activate either of these.. My old sim or the above given new one
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Dear Rashmi,

                              This is with reference to your post dated 10th August 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Sadhu Charan
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Facebook - www.facebook.com/bhartiairtelltd
                              Please ignore previous mail.


                              Dear Rashmi,

                              This is with reference to your post dated 10th August 2015.

                              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                              Look forward to receiving the required details at airtel.[protected]@airtel.com

                              Regards
                              Sadhu Charan
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Rashmi,

                              This is with reference to your post dated 10 August 2015.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Sadhu Charan
                              Airtel.presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                shyam karan sharma
                                from Kolkata, West Bengal
                                Aug 10, 2015
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                                Address: Howrah, West Bengal

                                Sir,
                                This is to bring to your notice that i am a customer of bharti airtel limited [bal] towards mobile no. [protected], account no. [protected].
                                They are unnecessarily charging money.
                                They kept my sim card for suspension so, every month bill is generated which they are forcing me to pay.
                                So, kindly help me sir in deactivating the sim card
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Sharma,

                                This is with reference to your post dated 10th August 2015.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Sadhu Charan
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Sir,
                                This is to bring to your notice that i am a customer of bharti airtel limited [bal] towards mobile no. [protected], account no. [protected].
                                They are unnecessarily charging money.
                                They kept my sim card for suspension so, every month bill is generated which they are forcing me to pay.
                                So, kindly help me sir in deactivating the sim card
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                                  M
                                  Mohan Tomar
                                  from Delhi, Delhi
                                  Aug 10, 2015
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                                  Address: Bidar, Karnataka

                                  Bumper Offer! RC25 = Rs 75 Talktime + 75MB 3G data & also make Loc & STD calls @ 36p/m (1.2p/2s) for 15 Days (Extra benefit in next 48hrs). Sir/Madam I have received the above message from TD - 612830 on 10 Aug 15 at 06:09 pm on my airtel number. I have recharged the same but only 125 mb were provided. What about the other benefit as mentioned in the above message? Further, I am very unsatisfied from services provided by the toll free customer care (198). I have called three times. Two times call were not received after 5 min conversation. Once call were received but he has cut the call without solving the query. I want justification on the query otherwise I will take this matter to the higher level. Mohan Mob. No- [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Mr. Tomar,

                                  This is with reference to your post dated 10th August 2015.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Sadhu Charan
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Arun R J
                                    Aug 10, 2015
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                                    Address: Bangalore, Karnataka

                                    I recently went to Airtel Relationship center ( Branch Rammurthy Nagar, beside Mega Mart, Bangalore) to convert my prepaid to Postpaid connection. I raised a request on 31st July and waited for 3 days to get the sim activated. I went to their store on 5th August 2015 and they said that it will be done within 2 hours and I waited for a day and on Friday 7th August 2PM I lost my connection. Neither of Postpaid and prepaid sim are activated. I tried calling the Store and they were not responding. Worst thing happened on saturday they made me come to their store for 4 times each time promising me that it will be done within 2 hours. THis is the worst service that I never expected from airtel. The store gave their contact number and one of their representatives number also but no one will respond. My sim is not activated even now. I am still not able to make any calls or not receive any and customer care are telling that it will be done within 4 hours from the past 12 hours. I am fed up with the service and want to migrate to other provider once the number gets activated. Worst Worst service ever and work Airtel relationship service center ever.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Arun,

                                    This is with reference to your post dated 10th August 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Sadhu Charan
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    This is the 6th day since my Number was deactivated and there is no response from any one.

                                    When I call customer care, they are saying me to check with Airtel relationship center and when I go to a center, they are asking me to call the customer care and wait for some time.

                                    I am not able to make any calls even though I am signal, the verification team has verified my details 5 times without any proper result.

                                    I am really fed up with the service and want to change the service.
                                    Dear Arun,

                                    This is with reference to your post dated 10 August 2015.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                    Regards
                                    Sadhu Charan
                                    Airtel.presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      Mandi Das
                                      from Hyderabad, Telangana
                                      Aug 10, 2015
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                                      Address: Bangalore, Karnataka

                                      On 31st of July, 2015, internet service was down so on 1st of Aug, 2015 I called 121 and raised a complaint with the complain no. 58174766 and I was told that by 2nd of Aug the issue will be resolved. I got frequent sms alert from Airtel about rescheduling to resolve the issue. With no further response I called up again on 4th Aug, and I was told that their backend team would call me to fix the issue. Again there was no response from them so I called on 5th Aug, they told me the same thing that there is some backend issue and it will be rectified the very next day. I called them again on 6th Aug, now instead of resolving the above complain number, they closed the previous complain and raised a new complain number[protected]. Since then I have been calling them on 7th, 8th, 9th and 10th of Aug. This is a really pathetic service provided by Airtel. I pay my bills on time but I can't expect the kind of service I need in return. I'm getting rid of this connection in a few days and I'll never recommend anyone to opt the service from Airtel.
                                      Airtel customer support has been notified about the posted complaint.
                                      Aug 10, 2015
                                      Updated by Mandi Das
                                      I am using an Airtel broadband connection with the fixed line no. [protected].
                                      Dear Mr. Das,

                                      This is with reference to your post dated 10th August 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Sadhu Charan
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Hi Mr. Charan

                                      I have already applied for cancellation on 11/08/2015 with reference number 58503880.
                                      I got a call from Airtel retaintion at 9:12am 12/08/2015 regarding fixing the issue before 12pm but I didn't get any further response.
                                      Again at 3:07pm I got a call from Airtel retaintion giving me assurance that the problem will be fixed within 7pm and still there is no response. Why should I go for Airtel fixed line service?
                                      Very good service from a Multi-Billionaire company called Bharti Airtel.
                                      Thank you, I am getting a new connection.

                                      Regards,
                                      Mandi Das
                                      Dear Mr. Das,

                                      This is with reference to your post dated 10 August 2015.

                                      We were waiting to receive your contact details to enable us to address your concern.

                                      Since we have not heard back from you, we trust your issue has been resolved.

                                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                      Regards
                                      Sadhu Charan
                                      Airtel.presence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Hi Mr. Charan

                                      Thanks for your concern but I have already applied for cancellation with ref. no. 58527884
                                      Just get the connection disconnected and currently I'm using other service provider.
                                      Thanks for the support!

                                      Regards,
                                      Mandi Das
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                                        S
                                        shruti goel
                                        from Kolkata, West Bengal
                                        Aug 10, 2015
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                                        Address: Kolkata, West Bengal

                                        Mobile Number: [protected], airtel Account: [protected]
                                        Have made several complaints for the new Airtel 4G connection not working but no action has yet been taken. It has been 15 working days that I have been making the complaint.alternate number [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Shruti,

                                        This is with reference to your post dated 10th August 2015.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com


                                        Regards
                                        Sadhu Charan
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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