Airtel Complaints & Reviews

Airtel, Four months back one of your technician suggested to buy "D-Link DSL-2750U Wireless N 300 ADSL2+ 4-Port Wi-Fi Router with Modem, 2900 RS. I purchased the same and using it. Now you want me to buy VDSL modem for 3099 RS? First please understand. I haven't asked for plan up-gradation. Your call center people kept calling me and asked to migrate to latest plan ( Airtel-UL-Special 1349 80GB (16Mbps/512Kbps) COMBO Plan and which happened in a day. When i raised connection issue in new upgraded plan, then your technical team declared my home area is not feasible for 16 Mbps plan and you want me to buy a new modem. I expect little professionalism from AIRTEL as ISP. How long should i wait to get this problem to get solved.

On evening of 3 Jul 2015 I went to Ambala City Airtel outlet and applied for the migration from postpaid to prepaid. I was told by office staff and airtel custumer care that within 48 hours process would be done. On the same day I got prepaid sim and also I cleared all postpaid dues. But even after 10 days no activation had been done after visitng every day to the same airtel office. Name Manoj Kumar Mob No [protected]

From Dasalukunte Sridhar Namratha 4G LTE 10 digit no.:- [protected] Account no.[protected] To Airtel This is to bring to your notice that the details of the 4G LTE recycled no. issued to me have not been updated on www.airtel.com. The account is in the name of the previous subscriber (Mr. Sudarshan Kumar). I am unable to make my e-bill payment due to this discrepancy. Please look into the matter immediately so as to enable me to avail your services without misusing of my funds. I have attached two screen-shots of the same. The deadline for paying dues is 22nd July 2015 and any penalty in this regard if imposed on me, will not be borne from my side and I am not responsible for your actions. This is a technical issue to be addressed by you. I have already registered an oral complaint in this regard and so far no action has been taken. Thanking you Your’s faithfully D.S.Namratha

On 4th of July I received an offer on my mobile for 3G data @Rs. 95 for 28 days. My mobile phone no. Is [protected]. I got it recharged and received SMS that extra 3G benefit has been credited to your account. But I am not able to access 3G services yet. The net pack is running on 2G data. I contacted customer care as well as the nearest airtel outlet. But nobody seems able to resolve my issue. Moreover, they are saying that 6 put of 10 such offers are fake so don't take them seriously in case you receive any such offer in future. This is unacceptable from a responsible company like airtel. I request you to kindly consider my query as soon as possible and provide me the benefit which was offered to me. Also 8 days has been passed since I got the net pack recharged, but I am still not able access 3G services which has led to a substantial loss in my work. So I request you to either compensate me for the loss or refund me my money as early as possible.

Hello sir, I m sougata, i m a multi user customer o[censored]r network.My no is [protected]. I have to activate last HT 8/7/2015. Last d comming sms is bellow- "Thanks for downloading Tujhe Zindagi Du Tum Hi Ho as your HelloTunes for all callers. Charged Rs 5 for 30 days.Dial 578787 and manage HelloTune(Re1/min)" Because d last charging date was after 30 days. Bt its charge vry soon. Nd my Rs 24 has been debited from my a/c. Last tym today i talk siniour exciquitive Mr.Suvam Chakroborty. He want to say dat he nt transfer d deduct balance. I have highly oblised to u dats give me my money back ad soon as possible. Its a request 4 me 2 u as a multiple customer. So plz chq dis. Nd a give a solutions. Regards Sougata Roy Medinipur Alt no [protected] Paschim medinipur Thnk u...

MYPLEX MOBILE TV service has been [protected]@Rs99.0 for 30days. Txn ID S[protected], 12Jul15 10:39. Service will be renewed after validity expiry. To use, Click http://www.myplexnow.com (data charges apply). To deactivate, Call or SMS STOP to 155223.For more services, call 56789 or click http://56789.airtel.in This message I get from airtel I need my money back, with out my knowledge you provide me a service which don't need

Yesterday, Airtel deducted 110 Rs. from my number for no reason and when I asked them for clarifiaction, Airtel informed that I have used the internet. Airtel is fooling their customer by using this statement for some time now and this is not the first time that they have deducted the amount from my number and given this reason to me. Even when I called Airtel customer care last night and today morning, those people misbehave over the phone and were not able to listen to my request/complaint. I want my money back and refunded to my number asap.

Sir, i have recharge from airtel app through (account no. [protected]) Rs 200 two time by debit card to my airtel DTH tv but it selected payment 200 two time but i did not any balance in my account, kindly return money 400 to my account. I have very bad experience with airtel. And please let me know costumer number to contact and discuss issue and also plz tell how i can check my airtel app order history and payment history. Please contact me immediately to below my mob number Regards Surya Pratap Singh Mob. [protected]

I was called to Customer Care executive on 6th June 2015 to rectify my plan, which you were done big mistake with me, which still not shorted out. Your customer care executive told me, that we are arranging back end call to change your plan. They have given my number to their agent Ms. Aarti [protected], She was called up me and collected my documents / Photo on 9/09/2015, which was not required as per Airtel’s rule and she told me that the paper is not required to change plan on 10/06/15. I requested them to return my documents as soon as possible. Since 10/06/2015 I am calling daily to them to return my documents, but they are ignoring my calls and giving so many excuse. Finally they told, unable to give now. I was also informed customer care executive / Airtel sales team, but they are unable to listen to me. Useless customer care system & Airtel is promoting this type of fraud people to sale their product. Please feel free to call me on [protected] related to this issue. It proves that they are using customer’s documents for illegal use.

After submitting all necessary documents I was given a 4G data card with a promise that the number will start working in a couple of days. When the number was not activated in 3 days I requested again, with a promise that the number will start working from the next day, but as expected it did not. This process of false promises and lies continued. After 4 days I got a message stating my ph no and the request no. I was told to msg "STATUS" on [protected]. Even that did not work as I did not get any confirmation on the status of my activation. It has been 14 days now and they have neither activated my number nor have they provided a reason for the delay. This has not only been a mental harassment but have also led to a loss and delay of my work-my only mistake to trust a brand like airtel. Now when I try to contact the regional manager he does not pick up my call. I am stranded with no option left but to file this complaint. Please find below the details: Day on which the form was submitted :29th June Request No[protected] Ph no-[protected]

Sir/madam It is regret to informed youthat, my Airtel number yesterday is ok but today sowing not registered ur number why does, i haven't receive anyone sms or notice..why it's happened Last one year, im out of India and right know very essential my number for me what i will do. +91-[protected] Please rectify that problem as soon as possible Thank you Regard Nawaz

I called the Airtel Customer Care at around 6:10 PM on 11th June 2015. This was complain about the fact that I had purchased a pre-paid recharge. This was for Rs.500 for full Rs.500 talk time. I got two transaction IDs via means of an SMS from Airtel[protected] &[protected].I also got a confirmation that my recharge was successful. I also received an SMS confirmation from SBI Bank that the transaction was successful ( ID # 1G0AHVXSE5 ). To my surprise I realized that my balance was still the same. I called Airtel today and spoke to a person who will not disclose his name and said that the transaction was not successful. I informed that I have received a confirmation that I have been charged from my bank. He said that if that the case the money will be refunded back within 10 days. I requested for a confirmation email or an SMS for the same. This unprofessional individual right away denied this and said that there will be no confirmation sent and I should call back after 10 days and check with AIRTEL customer care again. I asked for a confirmation number. Reluctantly he gave the following case number[protected]. I asked for his name for reference. TO MY HORROR THE REP DISCONNECTED THE CALL AFTER SAYING THANK YOU FOR CALLING AIRTEL - in spite of me asking of his name three times. IS THIS THE KIND OF SERVICE YOU GUYS PROVIDE ??? You should be ashamed that first you charge the customers, then say that it was not successful, then say that there is no confirmation that I was charged, then do not offer any follow-up calls, you are reluctant to provide any reference #, refuse to send any SMS confirmation or email notification ( Even though you can fill my messages with all kind of stupid promotional messages - Why 'coz you what to make just money !!! ) Then you disconnect the call. The same call I paid for to speak to the so called AIRTEL GOLD SERVICE !!!. This is PATHETIC . I demand I get compensated for this harassment ASAP and get the talk time I paid for. Also, I need a status on the outcome of the rude behavior of the so called Phone rep.

Dear sir/madam, i am ravish. I am a new airtel prepaid national mnp customer who comes from bsnl prepaid network. I had port-out my bsnl network numbers to airtel prepaid network. But there is a problem in airtel port-in number. Now my problem is, after sucessful port-in i am not able to receive incoming and outgoing sms and also ussd not working. There is no problem in incoming and outgoing calls. I visited many times in airtel store but after 5 days no responce from them.
Detailed information:- = 1. Mnp port-in number:[protected] *from bsnl rajasthan prepaid network to vodafone delhi prepaid.

I have this airtel dongle number [protected], I have recharged this 3G dongle with Rs 1399/- i.e 3G Data plan giving 7GB data on[protected] and it turned out to be a mistake. I am calling these guys from[protected], Airtel customer support at least 20 times, I have 12 pending SR, guess what for a simple activation of 3G Service. I had chat with 4 senior technical officer Ankit, Inder Pal, Kanika, Rishabh and Supervisor Savita, I was always told that it would be done in 4 hour don't worry we assure and today is 5th day. Then I decided to write to the Airtel Nodal team wrongly assuming some responsible is handling this seat. But I was so wrong again Mr. Harendra told me on 9th July 2015 give me 4 hours it will be done, on 11th July 2015 i.e. today I got an email from Ms. Vritika another nodal officer that asking me how many signal I am getting on my mobile number. C'mon guys this is hilarious to say the least after 5 days 12 open request more than 20 calls, escalated twice to Nodal team if you don't know If my complaint is for prepaid mobile number or dongle it is really very very state of affairs in your company. I am putting this complaint here and writing an email to Appelate authority on 13th July i.e. Monday and later on taking it with TRAI. Also I would be registering a formal complaint in Delhi court for this. Check my call records via 121 and emails sent to Nodal Team for this. I have other platinum postpaid premium number from which I called everytime from and other 8 postpaid connections of Airtel, I am disconnecting all of them now. Anybody reading this I am just advising you never get hold on to a 3G Dongle it is worst device you will ever have. Also their is no support team of Airtel, I requested a call back I received not a single call in 5 Days that tells about this company.

My friends have suggested me to move from Docomo bcz of network issue to airtel. So I requested for MNP.. Yesterday the network of old Sim disconnected and I inserted new airtel Sim and I did 59059. After that till now I'm not receiving any calls.. I tried calling 121 but its waste of time.. So I put online complaint on airtel website.. I will attach the screen shot of complaint. Still now No incoming calls from Airtel numbers.. You may check My...

Sir i ve recharged sms pack for Rs. 11.00 on 10/07/2015 as well as on 11/07/2015 in airtel no. [protected]. I ve received corfirmation sms from service centre also bur when I checked the balance still zero balance is showing...please look into matter...

Sir, I was receiving very good connectivity earlier in [protected] number but from last one week the connectivity is almost NIL. Despite full signal it doesn't even connect. As the 3G charges are comparatively high for Airtel a good service is expected. Kindly let me know if and when it'll be ractified otherwise I've to go for an alternate. The problem is with all the area nearby. The PIN code of the area is 788121. Regards.

I tried to watch one of the singer who is participated on Mizo Idol using Airtel 3G; in Google search its displayed the linked and tried to open on a new Tab/Window... its say thats... “This website/URL has been blocked as per instructions from Department of Telecommunications and/or Courts of India.”, then i click 'Reload' on Google Chrome and it was played... and listening.. is this Airtel one... one Airtel hijack us...? I knew that there is no illegal things.. or whatsoever... but knew that Airtel is hijacking are internet movement and earning through this kind of activities...

My residence address is #118, 1main, k.s.r.t.c.layout, chikkalasandra, bangalore-61.Two airtel connection lines are passing across our house building. This line is given without our permission .More over your people have tied the wire to our water tank pipeline. Please remove the line so that it should not cross our building and also remove the wire tied to the pipe line. Hope you will take immediate action. Otherwise this matter will be...

Today I recharged ₹257 (500 MB 3G + 100 TT, 30 days for data) for [protected] on 11 Jul 2015 at 15:55hrs. I got data validity till 9 Aug 2015 23:59:59 hrs. Now if I count the validity airtel is actually giving is 29 days, 8 hours, 4 minutes. And this happens for any Airtel recharge which has validity. But, BSNL doesn't practise this cheap activity. BSNL provide full validity, e.g. if I recharge (30 days validity) on 11 Jul, then day1 would be 12 Jul, day2 would be 13 Jul and so on and it would last till 10 Aug 23:59 hrs. That means airtel is cheating with customers by stealing few hours in validity. In my case, Airtel is not giving full validity of 30 days (720 hours), Airtel steals 15 Hours 56 minutes. Airtel and other service provider, who so ever follow this cheap practise, must be strictly penalised by government. Their licenses must be revoked.