Airtel Complaints & Reviews

I have done rechrge for my airtel no [protected] for which amt has been deducted but no recharge received. Only this msg Your airtel mobile [protected] online recharge txn ID 350234 of Rs 100 has been initiated. Please keep the txn id for future reference.

I am using my aitel number([protected]) from 10th April 2015. In the above period. It was Airtel prepaid from 10th April 2015 to 17th May 2015. and Aitel Postpaid from 18th May 2015 till date. Today (31 July 2015), I raised a request for porting this number and Airtel rejected it saying I hae to complete 90 days in Airtel Postpaid. As per the TRAI rules, I have to be under same operator for minimum 90 days(There is no mention about it should prepaid or Postpaid). So As per TRAI rules, I am eligible for this porting as I was under Airtel since 10th April 2015.

I have been using the Airtel Digital TV connection from a long time with ID: [protected] with a plan of Rs. 240 per month. I recharged with Rs.240 (Monthaly Pack) on 4-July-15 and this should expire on 3-Aug-15 (There was no suspension of account) But I am surprise when I am getting Low balance messages from 26-June-15 and it says Recharge will expire in 5 Days on 31-June-15 (It should be 3rd Aug 15). 'WHERE ARE REMAINING 4 DAYS ????' I never subscribed/Added for New Channel or any paid service and If they says Yes than provide me the proof. It seems like cheating with customers. When Called on Customer Care- [protected] (Time: 5:45) after connecting call i choose option #9 for Talking with Customer Care Executiive but after holding of 5 Min they dissconected the call and i was charged Rs. 5 with no result. Now after 5 days of my complaint they replied we chanrged Rs. 50 for suspension of account but why i will pay Rs. 50 when i was recharged before due dat i am having all the proof of recharge in my mobile and bank statement (Net Banking).

I want next recharge date to be corrected from Airtel Digital TV consumer support under customer satisfaction. Please correct the next recharge date.

Sincerely,
Ajay Upadhyay

On the eve of 30th july 2015, the mobile network on my airtel 4g dongle suddenly went off. After trying many things from my end, disconnecting the device and restarting my mac several times, i had to call the customer care. After 1 hour and several tries, i finally managed to speak to a customer care person, he said, there is some issues and he will reset it, and it i will start working within 30 mins. Today on 31st morning also the issue is not yet resolved. I spoke to another customer care agent, and she assured me that I will get a call back from the 4g department in 20 mins, but no one called. Now at 3pm, the customer care people are saying it will be resolved on 4th august. How am I supposed to do my work without internet. This is an intentional scam from airtel side, The customer care number takes forever to connect, with pathetic voice quality. I am going

myself kumud ranjan bearing [protected] had recharged my no through rs 210 in the month of march and after recharging they deducted my complete balance and my balance is shown me nil, after wards i tried many times to customer care to know the matter, but they didnt listen me.
due to illness i didnt complained at that time, but today i have to know the exact seen of my matter.kindly look this matter as early as possible to resolve it.
whatever is solution let me inform on my alternate no [protected], then so that i can move to the higher authority.
thank you

my mobile number is [protected].this number is suspended from the last 42 hours.i have made several calls to ur customer care department to know the reason but no body is ready to tell me the reason.I spoke to your executive name Ms. BHAVANA yesterday she told me that this number will get activate with in four hours.TODAY in the morning i again call to your customer care department one of your executive name NITESH this person is so rude he dont know how to talk with the customer.my number is suspended from the last 42 hours without any reason and intimation.plz give me a proper reason for this and start my number.

KULBHUSHAN VERMA
MOB-[protected], [protected]

Dear team My no is [protected]. This is Airtel Prepaid Mobile Number I’d recently used national MNP feature to port my number from Karnataka to Delhi circle. But this has proven the blunder to me as I am facing some or the other issue on almost daily basis. Right now, I am facing issues as I am unable to do any outgoing call from my number. Sometimes even incoming call is not being placed. I went sector 18 noida service center to register this grevience. But seems like they are also unable to figure out issue in this. It’s BEEN 10 DAYS since I am unable to make/receive any call. For the records u can check T138 for 23 July and T089 for 24 July today under same branch. I got the email id’s of nodal officer and Appellate Authority of Delhi circle to register the issue faced by me and written mails to them. But I never got the prompt reply saying by this date, we would resolve the issue even after asking them multiple times. I am really confused and frustrated at this point of time and have absolutely no clue where to go except to register this grevience at this forum. I’ve all the mails with me and can be shared with you. My alt no which I am using now is [protected]. On the daily basis I am facing a heavy loss in terms of monetary, personal and professional life.

Airtel has sent the extremely high amount of bill for the month of June.

I have called customer care from 4th july, 14 July, 23rd and 27 july about the same of my mobile number [protected].

The international plan I had activated for voice call of 999 plan and internet plan. As per her, 30 minutes are free incoming and the call after that 19 per minute and 39 per minute out going. So as per this my bill should not cross more than 4, 000.
How come the customer care has not activated this plan and my bill amount is coming so high.


I have visited Bangkok 3 months back and also activated the same plan and the bill amount was just 3000 plus.


this is just the airtel marketing plan to get this high amount 9, 200/- from the customer by easy way.

Regards
Bansidhar Tarai
mob-[protected]
[protected]@gmail.com

I my self Mr. Aliasgar Tinwala An airtel existing user from last 8 to 10 year with facing a problem o[censored]nknown persons calls from different location & state from last 2 months i have already visited your Airtel Customer care outlet for such a complain but they were helpness. I m Getting calls from different number from same State and they use to tell me that you did miss call on my number thats why we have called you but i Neva called them and when i ask them from which number you get mis call then they use to say my number which i have verified from them so please its a take this complain seriously and get back to me for a positive reply ASAP I am already fed up with this calls came again and again from different number so please help on this issue otherwise i will disconnect my connection from Airtel And you will loose your existing long user customer

Yesterday, on 31/07/2015. I got a message from Airtel about 11MB data pack usage which led to deduction of 100Rs. from my prepaid balance. This happened even though mobile data was turned off. Upon enquiry, the hsage was not even listed in last 5 data transactions. After registering the complaint, the customer care executive refused to listen to my side of the case and refused to look into the matter. I have attached the photo proofs below.

Transfer my no to air tel post paid no.[protected] after portability I am not able to receive incoming calls .got with toch with customer care and customer relationship .still I am not able to receive incoming calls even after 10 days. Alternate no is [protected].plz sort it

My internet connection with phone number [protected] is down since 22nd July’15. I raised a complaint on 23rd Jul’15. Today it’s 31st July’15 but my internet connection is not yet to be restored. Every-time a call customer care, I am told that the case has been escalated, there is some problem with the port, it’ll be resolved by today end of the day etc. But seems nobody is actually working on to correct it. Else, how many days it takes to correct any technical issue? Pathetic service from India’s biggest service provider. Complaint number: 57886498

As i'm using Airtel postpaid SimCard [protected] from last 4 months i'm not getting the signal inside my Home so please do clear my issue as v three persons are using airtel in same home it as became a big issues with my business. so please try resolve this issue.My address, 1001, raj garden flat, new vikas gruh road, paldi, ahemedabad.. GUJRAT and another one numbers is
[protected] .

I have been fighting with airtel for two months now when they are billing the blackberry charges twice for the same period. They had reversed the charges for the last month after my consistent fighting over phone and e-mails (period 23 May-22 June) BUT had again billed it twice INR 399 for this period (23 June-22 July). This is unethical business practice clearly with the intentions to cheat customers as most of the customer may not be going into details of the bills. I would like to take this up with them with consumer court and ask for compensation as they had been doing this for long and may be to many consumers.

Dear Sir, I have taken 4 postpaid connections 3 months back on 15/07/2015 I have lost my dual sim mobile. With maximum number of tries I have contacted Airtel Customer Care I have raised a complaint to deactivate the two nos. ([protected] & [protected]) which I have lost & the Customer Care Executive said that she has raised a complaint for deactivation but it was not deactivated & I didn't get any confirmation on my alternative no. nor to my email id for deactivation. The bill was generated for this month & I got billing amount around Rs. 2700/- for both the nos. & I am continuously trying to contact customer care to deactivate the nos. but no response. All my efforts to deactivate were ignored. Please don't threaten me to pay the bill amount as I have raised a complaint to deactivate my lost numbers immediately. Kindly do the needful. Am fed up with the whole issue. I would request you take a swift action against Airtel

We have taken almost 12 corporate connection from airtel since 1.5yrs. Since January 2015 we have been facing a he'll lot of problems with airtel's network and 3G internet connection. Many o[censored]s have been putting up complaints almost every month to airtel customer care and the only reply We get is my network team will get back to you in 48 hrs. Non have taken the courtesy to reply to any of the complaints. Even today as on[protected] we are still facing the same problem and have been paying rentals to airtel for the service which we not been able to use because of its network issue. Guys please avoid porting to airtel. The worst network carrier in and around Mumbai.

sir, my name is nikku kumar . sir i have received a call from [protected] . 2 months and he is disturb to my wife on her number [protected] and now i broke my wife mobile number and now he is calling on my number . i said him that " mein police mein compalin kar dunga so he said police kya uthar legi mera " that kind of language he is use and calling in day and night also disturb by message i also have a recording of conversation and screen shot of message . so kindly request you do some thing sir. otherwise advise me what to do . nikku kumar [protected] any information please help me . thanking you sir

dear sir please help me because this morning I was using this mobile number[protected] ..and somehow it was fallen from my chest pocket.. it was registered in jharkhanf address but lost in delhi and I was using for internet purpose..
please help me...and close this number as soon as possible..
last recharge for 3g data tgb..

This is to inform you that I had purchased Airtel 4g from Capgemini M6 office from Mr. Krishna on June 24, 2015. Initially was happy with service. But with effect from 3-Jul-15 the Airtel internet wifi service has been DISASTROUS and resolution from customer care even more DREADFUL. I have attached the emails going on and forth without any resolution My issue was – since Jul 3, 2015, I’m not able to use the internet neither on laptop nor on cell at all even though the signal shows blue i.e. 3G service on. I have had enough of this nonsense & ‘DON’T CARE ATTITUDE’ from Airtel guys. I’m shocked to know that I have consumed my limit when actually I have not been able to use the airtel internet at all. SO I’m going ahead and disconnecting the airtel plan as I have had enough. I had paid Rs.1500 for the instrument which I will return back. Please refund the same to me ASAP

dear all,


Recently twice my balance was deducted in the name of data usage...in the last 30 days on my mobile no. [protected]. In the last 30 days I have recharged the mobile cell number twice for 50/- rupees and each time I found my balance nil after few minutes or hours.

I haven't activated nor used any other internet or data services...then how my balance was deducted by Airtel.

It's not the first time that your company is doing this immoral activity on my number and the compensation amount for harassment will be big from my side.