Airtel Complaints & Reviews

I had 1Gb plan to be expired on 23 july and had a balance of 430 MB at the start of the 9th july 2015. I use 3g only for whatsapp and few websites, maximum of 50MB per day.. suddenly the whole 400 MB and my balance of 400 rs from main account has been deducted. where as the 3g was used only for 5-10 minutes. Last time i had recharged 1Gb plan which lasted just for 2 days, most of the time i was using my wifi during those 2 days. I dont get details o[censored]sage of my 3g so unable to find out the details. Details - Mobile Number - [protected] Date - 9/7/2015

Respected Sir, I am a Retailer of AIRTEL. My Mobile Number Associted With it is+[protected]. My Complaints Regarding Internet and SIM are as follows:- 1.AIRTEL 3G is not working Properly in The AMLA TOLA region located in Katihar, Bihar since Three months.2G is Working in 3G AIRTEL SIM recharged with 3G packs. 2.I have 6 cards of Rs.55 of five days Validity.I want to have These cards Replaced but the TM-ZSM of this region is not responding to my complaints. 3.I have 15 SIMs of AIRTEL.There are FRCs in all the 15 SIMs without my consent.All these SIMs are expired.I want to have these SIMs replaced, , but no one is giving response. 4.Regarding all these complaints I am calling to TM-ZSM but he hasn't received my call even once. I, Therefore, request you to take immediate steps to solve my problems.For this act I shall be Grateful To you. My Full Address:- OmPrakash Ramnani Anand Telecom Amla Tola Katihar Bihar-854105

Hi. . .
Last night at around 03:21 am i subscribed for night plan for 3g data service of 500 mb @29 rs (From 00:00 hrs to 00:60 am) . My balance gor deducted at d same time but 500mb data was not got credited into my account (As per airtel plan, u will got a confirmation msg within 30 min) . And in dat time i also cheched data balance and i waited till 5 am but not even single mb got credited into my account. So i want to get my 29 rs in my accout back. . . Plus i also talk to customer care the case sill unresolved

My mobile no is: [protected]
I m also atteching d screen shots

I have made recharge for 1 GB (+250MB PROMO OFFER) through Airtel app using net-banking from ICICI bank of Rs. 299. However, its not shown in balance whereas amount is debited from my account transaction detail is BIL/[protected]/PGMIB-/AIRTELPREP01490.

Please rectify the issue and credit the requisite data or refund 299/- in my account.

Navneet Gund
[protected]

I purchased the captioned sim for prepaid connection on 08.07.2015 at 11.00 am from Airtel gallery at Mira Road East, District Thane. The gallery's official Mr. Avinash Chauhan promised me that the captioned sim will be activated by evening of 08.07.2015. But, the number is not activated untill now. I phoned him today but he first did not pick up the call and then after several attempts very rudely answered the call saying that the captioned phone number belongs to Airtel. I request you please to look into the matter and inform me the fact. Arun Mishra [protected]

Hello, As mentioned in subject like I would like to inform you that my real brother is using 1 Airtel prepaid number and now i want to take number. So please advise documentation that how to change name for that number on my name. You can reach me through below mail ID, so I'll complete all documents from my end. Mail ID = [protected]@gmail.com Regards, Kamlesh

The credit limit will get increased automatically without customer permission in Aitel. I have requested many times Airtel customer care to reduce the credit limit .But intentionally they did not do it. Since my credit limit was more than 4000, I got a bill of 4300 for the month of July 2015. This is purely mistake of Airtel. They are asking me to pay Rs4300 for their mistakes. I need help from GOVT of India to take necessary action on Airtel. They are looting customers. Thanks, Raveendra [protected]

I have faced worst behaviour from Airtel executives appraching home when i am not available asking for money, if not, they wont leave from home. Executive names are Kumar & Sankar, they mis-behaved asking for money in home. I have been customer for airtel almost 10 years, having all broadband, postpaid, DTH, etc. But i never faced this kind of behaviour earlier. I want to dismiss those two empolyees. Since if i am being customer, they need to contact me or come to me for collecting payment.

Dear Concern, I am a resident of 356-D Regal Shipra Sun City Indirapuram Ghaziabad and this is to bring into your kind notice that I am very disappointed with Airtel Network Services in my location which is bothering me to use following Airtel services : 1. 3G Data Card with airtel number [protected] and Relationship number [protected] 2. Airtel Pospaid connection [protected] and [protected] Kindly do the needfull or otherwise I will discontinue with your poor network services. In anticipation of your response Thanks & Regards Mansi Goel [protected]

date of incident:5th July 2015 I had activated Rs.38 WA pack but not able to use internet as usage is charged from my main balance.I have got a message from service center no:[protected] on 5th at 12:13PM stating that internet pack is activated and Rs.38 was deducted from my balance.So i request you to refund the amount. number :[protected]

I took duplicate sim last month after blocking my lost sim on 4rth June. After repeatedly giving my Aadhar card as proof, my sim is not getting activated. Customer care tells that they don't have any information about this . What's the next step I can take or Airtel don't want to keep me as their customer. My blocked no [protected], Name - DR NIRANJAN KUMAR SINGH, [protected]

Hi, I had taken an Airtel 4G connection at Pune and I have been using it for more than 2 months. Post this I had taken one more connection of 4G and the instrument was handed over to me on 2nd Jul by the DSA Agent and the no is [protected]. I was informed that this will get activated with in 24 Hrs. When I checked the network after 24Hrs, I could only see the 2G/3G net work and not the 4G net work but my old instrument is working fine without any issues at the same location. I had raised a complaint on 3rd Jul and the complaint no is 62971548 @ 11.48 Hrs. When no one had bothered to called me, I had again called the Airtel call centre on 6th Jul and again one more complaint is registered and the complaint no is 63005706 at 10.37 Hrs. When no one again had called me back, I had again lodged a complaint on 07th Jul and the complaint no is 63035501 at 12.19 Hrs. Again when no one from Airtel had called me back to check the issue, I had again called their call centre today i.e. 08th Jul and one more complaint was registered and the complaint no is 63058851 @ 10.49 Hrs. After having a problem for almost 4 to 5 days, I have decided to cancel my connection and move to other service providers. Request Airtel people to improve on their customer service. Srinivas Kumar

I have used airtel 4g last 15 days. I am used internet on my all computers. But my wifi is not working in my laptop only show the icon on my network area but when i'm enter password so he can't connect and going invisible. So every time i'm restart my laptop and the highligh the airtel icon on my network area. Pls solve my problem as soon as possible.

Hi Airtell Prepaid My name is Harisankara babu, somebody is misusing my proofs it seems. one of my friend got verification call for new Airtell prepaid connection and enquired about me. He said "YES i know harisankara". then he called me and asking me about this new connection. i said i did not take any new connection - so i am in impression that someone misussing my proofs. my friend Rajes - [protected] got call from[protected] on July 8th 1:30PM, please check it. thanks Hari

I have taken new airtel number post paid few weeks back. After the number activated Whether the contact details available or not it show as Unknown for all the incoming calls and the call log also show as Unknown with out any details. airtel phone number : [protected] my alternate contact number : [protected] kindly request you to rectify the problem.

I have taken Airtel Connection, Telephone and Internet. Telephone No.[protected]. Our Internet and Telephone not working in proper. for this I have complain again and again, but not any action taken by your executive. So please take necessary action. Otherwise, I shall disconnect your service. Thanks Kind regards Krishna Constructions

I am NRI and visited India during Feb-March of 2015. Around 12th Feb 2015, I took a Postpaid airtel connection ([protected]). I left India on March 16th and never used your service after that. However I forgot to cancel my connection when leaving India. My billing date is on 28th of each month. After receiving the March bill, I realized I need to cancel the connection. On 15-April, I called customer care center to cancel my connection. However the representative offered me 'Safe Custody' plan for which I was needed to make a prorated payment for month of April and also make additional payment ahead of time towards the safe custody. Accordingly, I made two payments on 15th April, while I was on the call with customer service. 1. Payment for March Bill (Transaction ID - 283942 Amount Rs.1932.59) 2. Another payment of Rs1190 (Transaction ID - 287978), which was for: a. Prorated charges till April 15th (My Billing date is 28th) (~Rs870) b. Additional amount of Safe-Custody fees (~Rs300) Unfortunately that customer care representative didn't offer any interaction/reference ID. I didn't ask it either as I never thought that this is really needed for a simple task like this one. The only proof I can show is the payments above. See transaction ID 287978 and anyone with unbiased common sense can tell that that second payment on that day will not be done unless I a customer care representative gave me that amount to settle my account and move it to safe custody. I can't reach airtel customer care number - [protected]. It is a JOKE. All it gives is two options - Loss of SIM card and new connection!! There is no one I can talk to resolve this issue. I left so many emails to Airtel with no meaning response. I think Airtel contractors get to reply and all they care is "GRAB" money from customers. Airtel keeps calling my parents 2-3 times every day and harass them. I can't make a payment for a mistake that airtel did. I my Sincere opinion, I made excess payment and Airtel is just bullying customers like me to make payments that we don't owe. I will never ever use Airtel again.

I am James. I have a airtel fixed line connection and my landline no is [protected] account no: [protected] I want a reconnection with broadband for the same fixedline I have been following with customer care for the past one week later I sent a mail to [protected]@in.airtel.com on 26-June-2015 reference no: LB[protected] I received a reply that there will be a call back within 2 hours. Till that day I have been receiving the calls from that time but till now they didnt provide the service. I have been repeatedly following with them and escalated to higher officials in E-mail to nodal.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com After repeated follow up today(8-July-2015) I received a E-mail that they are unable to establish contact with you through mobile no. and due to technical reason there is no feasibility to provide connection. How can they give this reason after so many days. Kindly provide the connection.

I have submit a request and a complaint as well as a telephone call with airtel representative but still my issue not solved. I want to change my bill plan from 399 to 299. It is really embracing me. On the behalf of my 1st request my issue is not solved and airtel representative said that it's not possible to change bill plan.

Sir
I have charged full talk time for rs150/- on 3rd july 2015 on mobile [protected].However they have credited only to the extent of Rs132/- leaving a balance of Rs 18.which has not been credited till now (08.07.2015-2.30PM).I lost hope about this AIRTEL COMPANY