Airtel Complaints & Reviews

I have made the payment of Rs.1000 towards installation fee for the new broadband connection in airtel portal through online on 20th June 2015 and after constant follow ups to their customer care, one person called me to collect the documents and asked me to come to the main road because he cannot come to my place due to the time constraint. After he collected the documents from me, , 2 persons came to do the wiring and after that there is no response from airtel for the last 6 days. I called their customer care and there is no proper reply. The application number : ONCHENN01141100.

I just did an online recharge for my friend with details:
Number: [protected]
Amount: Rs.200 -Full Talk Time
Bank: HDFC Internet Banking

The payment was debited from by bank a account but the phone was not credited with the amount.

I hope this error be rectified as soon as possible.

Ashish Sah Kumaiya
[protected]
[protected]@gmail.com

Dear Respected Sir / Madam, I am Devendra Thapak and using your mobile post paid service on two numbers are [protected] & [protected]. [protected] number is name of our company name ERAWAT PHARM ALIMITED and [protected] number is name of DEVENDRA THAPAK. Please note that I had requested to your marketing executive Mr. Suresh (Mob: [protected]) for activate MP NEW 125 CUG plan on above said both numbers but your executive activated MY PLAN service on mobile no. [protected] by mistake. Now I am requesting to your executive for change the plan on no. [protected] as MP NEW 125 CUG instead of MY PLAN but your executive (Mr. Suresh) not responding me properly. Your executive (Mr. Suresh) not picking my call so long and today I called him by new number then he attend my call and spoke me loudly and said that he will not help me and don't call him again. He also give me warning to take whatever action against him...he don't care. You are requested to kindly take quick action against your marketing executive Mr. Suresh (Mob:[protected]) and change to activate MP NEW 125 CUG plan on my mobile no. [protected] instead of MY PLAN service. Otherwise I will shift my both mobile numbers on other mobile service providing company. Your prompt reply is highly appreciated by me. Regards, Devendra Thapak MOB: [protected] / [protected] EARAWAT PHARMA LIMITED, INDORE 12C/FA, SCHEME NO. 94, RING ROAD, NEAR PIPLIYANA SQUARE, ABOVE KASLIWAL HONDA SHOWROOM, INDORE-452016, M.P., INDIA

Hi Airtel, My mobile no. is [protected]. Today I got my Postpaid mobile bill as Rs.2985.73/-. Actually my plan is CUG 199, for which I will be getting 500 MB of 2G data. Then I called Customer care and they mentioned that I have used 750 MB but as per the messages I have received on 4th June 2015 22:03:00 (PFA), I have used 429.3 MB only, which is not more than specified limit (i.e., 500 MB). Whenever I cross 500 MB data limit I will get message and mail from Airtel Service, even that I haven't received. Can you please rectify this issue ASAP. PFA for messages I have received from 121.

my mobile number [protected], I have been calling the customer care and call drops every time without connecting to the customer care executive and the charge for it.I call customer care because the recharge to another number [protected] never gets recharged when I do it. please take strict actions against then for call drops and harassment caused to the customers and they have to pay the compensations tome for all the call drops and time wasted

I have made Rs 1000 online payment for a new broadband connection.And it is said they will revert back in 2 days, but it has been 10 days no SMS, email or update on my payment/ new connection has been sent by Airtel. I have raised multiple complaints and asked them to give my money back.Now they stopped replying to my emails and are least bothered. Payment Details: Application Number: ONBANGA01143228 Transaction Status : Successful Transaction Reference no.: 62260618 Transaction Date & Time: 22/06/2015 19:34:57 Payment Amount (Rs.): 1000 Paid from: Debit Cardleast bothered.

I am holder of mobile No. [protected] from Lucknow India. Before proceeding to USA I requested for international roaming for which my number was changed to post paid and international roaming was activated. I was shocked to note that at Dubai airport, there was no signal and in USA also there is no signal. Please look into the matter and credit the whole amount to my prepaid account as ig is o[censored]se for me.

I am using Airtel postpaid connection since much time, I choose plan via airtel sales person of 249 rs per monthly rental plan but few month ago my monthly rental was increased from 249 to 274 Rs. without informed to me so please take some action .

I recharged whatsapp pack in 43 rupees toady morning(on 01.07.15) at 6.53AM.Message received that recharged successfully. but when we using whatsapp then amount deducted from airtel main account.Whatsapp package 200MB not display in my mobile. I already contacted 2 times airtel customer care. But result is nil. Transaction ID is 953891, dated 01.07.15

I have done a recharge of rs. 186/- towards net pack on 29 jun 2015 still my netpack is not activated. I tried to contact customer care but of no use no response from them. . I have been using this airtel from 2009 i always face these kind of problems how can you expect me to refer to service others.

Kindly resolve the issue either recharge netpack for my prepaid no. [protected] or else refund the amount to my account

Fyi i tried to attach a copy of the transaction of recharge done through my account but could not able to attach.

Hi I have ported to airtel on[protected] and to my horror, people who are calling me most of the times get an error message as 'Number doesnt exists' or ''Please check the number dialled . Now after compaling to airtel also they have closed the request as completed . This issue was spoused to closed withing 20 hrs but more than 40 hrs and no resolution, Additionaly i am they are now saying no issues from their side, where as even from airtel numbers i am not getting calls I am stuck on this network now which i am apying etra for a better service and now paying for not getting incoming calls . Kindly resolve the service asap or i want to switch back to my previous network . Complaint number '62887019'

I have received call from mobile no [protected] on dtd.29/06/2015 for offer of recharge dish tv for rs.1960/- for 1year. On their telecom comates i have recharged for rs.1960/- on dt.29/06/2015 for 1year bur they have given upto 1/02/2016 instead up 28/06/2016. My customer no.[protected]. Kindly look in this matter and justify the same. Sudhakarbhai t patil mobil no.[protected] from surat

Sir, I am a internet user since last 8 yrs from you & I am satisfied with the services. My landline no is 401027 (SHIVPURI, M.P.) My son Deepak Agrawal has also taken internet services with you.(404408) Problem to me is that I am getting bill of 726/-month while newly connected no. of my son is 664/-monthly. As I am a holder of your services since long hence my charges must be below the newly connected numbers. Hence I request you that pl. here my voice & reduce my charges as for new connections.Thanking you sir. Dr.GD Agrawal Shivpuri, M.P.

I vijay kumar sharma r/o of 818/4 kailash vihar near osho dhankendra city center lashkar gwalior (Mp) 474011 requested for disconnection on 30/06/2015 your docket no 57188522 now i wish to continue the same please treat my request as cancelled under advise to me

Details mentioned below about recharge which I have done on 01st June 2015 Mobile number: [protected] Txn Id: 943853 Rs: 249/- Today I recharged from Airtel Apps for internet pack i.e 249 3G to get 1.5Gb and amount has been deduct from my Account and its showing recharged failed and still i am not able to utilise the net services What is the use to download the Airtel Apps if we are facing such an issue Bad experience of Airtel Apps. It is better to recharge from PAYTM apps. So plz refund my amount i dont want to wait till 7 days as per your executive anurag have told me.

Dear team . Today i revived a msg " Update: Service change order no . 9854160 /10067404 for airtel mobile no [protected] has been submitted on 25-Jun-2015 13:30:33 . To check the status of your request anytime, SMS SERVICE 9854160 to 121 ." After calling 121 i got surprise that i got 3g plan activated on my both number ([protected] [protected] ) :) :) who was the man who activated the 3G/4G plans without my concern . i already warn you many times that i dont want any gprs or 3g /4g plan than why are you looting me with out my knowledge. Please be aware i m not going to pay any bill if i see 3g plan charge :) Whats the problem with you . why are you activating 3G/4G services . again and again on my both number [protected], [protected] . have you gone mad . or i should move to other network .kindly tell me clearly because in One month there is 3 time you activated 3g service without my concern . this is ridiculous . Shame on you Airtel further i would love to inform you i have to shutdown my both number if i seen this kind of activity in future on my both number .

1)I could not get talk time -seconds while recharging my my mobile no (Rs. 55= 10000 L+ S seconds 15 days) that is, I got only 3455 seconds...Recharge date 10/6/15 to 14/6/15 2)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 17/6/15 3)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 22/6/15 4) Customer care person did forward my call during call unexpectedly so that i cannot continue with the call due to low balance & they didnot call me back 5) my 20 RS+ 20Rs balance hadbeen cut on 27/6/2015 & on 22/6/2015 wat r u doing ????? please give me my top up data & acount balance Rs 40

my number Airtel Prepaid Mobile #[protected]. I have been calling the customer care for the past 2 days and go through the IVRs but when i want to talk to the customer care executive by pressing 9(as instructed by IVR) the recording say you will be charged for the call.and connects when i agree to it. But since then it dint connect me to the representative. this has been happening for a while. and i have been losing money from my account. I would like the forum to investigate and resolve this issue and take strict action against Airtel. this is no only me but for my another number also [protected]. please take strict action for call drops and return the money back

​I have applied broadband connection on 24/May/2015 through online. After next day airtel representative called and told that in my location there is no feasibility. my payment details are below:- Application Number: ONBANG​A01112717 Transaction Ref No: 52419237 Transaction date : 24/05/2015 payment amount: Rs 1000 paid from: Debit card As I have talked to your customer care It will be refunded within 20 days .It has been...

I have purchased Airtel Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No:[protected] Secret Pin:2******0910296 My Mobile No:[protected]