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Updated: Nov 11, 2025
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S
Swaminathan S M
from Chennai, Tamil Nadu
Jun 30, 2015
Resolved
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Address: Coimbatore, Tamil Nadu

Connection got disconnected on 28th june and still yet to be rectified. daily morning am getting an SMS stating the problem will be resolved next day from monday onwards. Even today i get an SMS that it will be solved next day at 4PM. I have to call the customer care and check the status of the request and those doesnt even bother to call and inform me what is the problem behind it. I am paying 1300 everymonth even though the connection is not restored. God Save me
Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dear Mr. Swaminathan,

This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    K
    Karni1975
    from Dehra Dun, Uttarakhand
    Jun 30, 2015
    Resolved
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    Address: Jaipur, Rajasthan

    My name is Karni Singh and my Airtel Mobile number is - [protected]. On 21.4.2015 I had initiated a recharge of ₹ 1000 which failed due to some technical issue. (Transaction ID[protected] I was still charged for the same and have been waiting for the refund since then. I have called number of times but there has been no help at all. On 25.6.2015 I was assured that I will get a call back but it's 30.6.2015 today and still no response. (please check my customer care history for the same). As a responsible company, your employee should have resolved the same by now. I am a 14 year old Airtel Customer but now ashamed of your customer care department. Kindly initiate my portability process of you cannot resolve the same in 48 hrs.
    Aug 7, 2021
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Singh,

    This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com.

    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      D
      Daleshwar Prajapati
      from Delhi, Delhi
      Jun 30, 2015
      Resolved
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      Resolved

      Address: New Delhi, Delhi

      My name is Dalehwar prajapati . My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 30th June, 2015 at 2:17 pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible. Also resolve 220.226.188.56 Web address pop up window. whenever i browse any website its redirect this web address, i just hate this kind of inconvenience.
      Aug 7, 2021
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Prajapati,

      This is with reference to your post dated 30 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com.

      Regards,
      Umesh Arora
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        T
        Tapas Biswal
        Jun 30, 2015
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        Address: Kolkata, West Bengal

        Hi, I was using Indiatimes mail before 2years.I have some important docs in that mail box.I have my user iD .but don't remember the password & security question.Can u please provide me the password in my different mail id.tapas.[protected]@gmail.com
        Airtel customer support has been notified about the posted complaint.
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          E
          ek019823
          from Saharanpur, Uttar Pradesh
          Jun 29, 2015
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          Address: Gurgaon, Haryana

          I have been an Airtel user since July 25th, 2006. I have multiple numbers. Recently I upgraded my phone, however Airtel charged me for Rs. 49 against a game however I never bought one. I registered complaint online at Airtel website however there was no follow up. Then I wrote a mail at Airtel Presence, however no reply. Please look in to this matter & do the needful asap. Thank you. Amit [protected]
          Airtel customer support has been notified about the posted complaint.
          Jul 05, 2015
          Updated by ek019823
          Please get this fixed ASAP.
          Jul 05, 2015
          Updated by ek019823
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          ConsumerComplaints.in › Airtel › Airtel - Incorrect Charge
          Airtel - Incorrect Charge

          4 Reviews
          Add a Comment
          ek019823 on Jun 29, 2015
          I have been an Airtel user since July 25th, 2006. I have multiple numbers. Recently I upgraded my phone, however Airtel charged me for Rs. 49 against a game however I never bought one. I registered complaint online at Airtel website however there was no follow up. Then I wrote a mail at Airtel Presence, however no reply. Please look in to this matter & do the needful asap. Thank you. Amit [protected]
          Complaint Status
          [Jun 30, 2015] Airtel customer support has been notified about the posted complaint.
          [Updated by ek019823 Jul 05, 2015]

          Please get this fixed ASAP.
          3 Comments Updated: Jul 5, 2015 Update Complaint
          Resolve this Complaint
          Comments
          Jun 30, 2015 by Airtel Customer Care

          Dear Amit,

          This is with reference to your post dated 29 June 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          ! Report Spam
          Jul 3, 2015 by ek019823

          Prior filing my complaint here, I wrote an e-mail at airtel.[protected]@airtel.com. However there was no response.

          :(
          ! Report Spam
          11 minutes ago by ek019823

          While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pic the offer that gives Rs. 100 full talktime recharge, however I received around 83 Rs. Now I habeas 2 concerns one is on my othere mobile for Rs. 49 & the latest issue for Rs. 17.

          Please look in to this & do the needful asap.

          Amit
          [protected]
          ! Report Spam
          Post your Comment
          Confirmation code is incorrect or too old
          Your Rating (1 star is bad, 5 stars is good) No Rating
          While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pick the offer that gives Rs. 100 full talktime, however I received around Rs. 83.

          It seems Airtel is involved in Fraudlant a lot.

          Please get this resolved as well.

          Highly Dissatisfied with Airtel Customer Support.

          :(

          Amit - [protected]
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          Dear Amit,

          This is with reference to your post dated 29 June 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Prior filing my complaint here, I wrote an e-mail at airtel.[protected]@airtel.com. However there was no response.

          :(
          While I was waiting for my 1st concern to resolve. I have another challenge while recharging my no. [protected] from my Airtel App. I have clearly pic the offer that gives Rs. 100 full talktime recharge, however I received around 83 Rs. Now I habeas 2 concerns one is on my othere mobile for Rs. 49 & the latest issue for Rs. 17.

          Please look in to this & do the needful asap.

          Amit
          [protected]
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            M
            mayankji786
            Jun 29, 2015
            Resolved
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            Resolved

            Address: New Delhi, Delhi

            Sir, I had lost my mobile phone along with the post paid SIM (Mob. No. [protected], [protected]) on 29-06-15 and lodged a complaint online. Please block the functioning of both the SIM so that I can get the same numbers with new SIMs. The mobile SIMs were originally registered from the Airtel Gurgaon Please acknowledge and reply in my E mail provided above. Yours sincerely, Mayank Wadhera [protected]
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dear Mayank,

            This is with reference to your post dated 29 June 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Rakesh Kumar
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              J
              jagdish mehra
              from Varanasi, Uttar Pradesh
              Jun 29, 2015
              Resolved
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              Resolved

              Address: Pune, Maharashtra

              Hi,

              I got a call from airtel to convert to a postpaid plan of rs 330.

              The lady said i would be getting:-
              1) 500 mb data
              2) 750 std+ local minutes
              3) 300 sms

              I reconfirmed and she said it's the best plan.
              So i said ok. Then one person came and took my documents.(Contact number of the
              Person:- [protected])

              The number got converted. Got a call and they said data plan will start in few
              Minutes. It did and i started using the internet happily.

              Then i just checked my balance and it was saying rs 197 unbilled amount
              (Excluding rental). Send a tweet and called airtel office, i was surprised that
              There was no internet pack.

              No one called that there was not any internet pack or that i was not having a
              330 pack.

              This is such a pain. Since i converted my number, am feeling like it was a big
              Mistake to trust airtel.

              Now airtel refuses to accept this and they have billed me rs 300 for 6 days of postpaid.

              Please help
              Aug 7, 2021
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Mehra,

              This is with reference to your post dated 29 June 2015.

              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

              Look forward to receiving the required details at airtel.[protected]@airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Dear Mr. Mehra,

              This is with reference to your post dated 29 June 2015.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

              Regards
              Rakesh Kumar
              Airtel.presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                SRINIVASAN SURYANARAYAN
                Jun 29, 2015
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                In the first week of May 2015, I enquired with the Airtel office in Marathalli, Bangalore about what action I need to do to put my landline[protected] and broadband in safe Custody. I was advised to call Airtel on the day of my departure and request Airtel to do so. Accordingly, I telephoned Airtel on 14 May 2015 evening and requested to put my Landline and Broadband on Safe Custody. This was confirmed by the Airtel executive. I was told that I will be charged Rs 150 per month for three months for the 3 month period of Safe Custody, up to August 14, 2015. I have not used my Landline or Airtel Broadband Since then, as I am away abroad. Now I note that I have been served with a bill for Rs 1024.86 due before 16 July 2015. This is outright cheating by Airtel. Airtel billing department and service department do not seem to be connected to each other. I have also logged into my Airtel account with my login and sent this complaint. I have not received any acknowledgement from Airtel so far. I demand an immediate rectification of the above bill and a confirmation mail from Airtel.
                Aug 7, 2021
                Complaint marked as Resolved 
                Dear Mr. Suryanarayan,

                This is with reference to your post dated 29 June 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  C
                  cmpatil65
                  from Bhubaneshwar, Odisha
                  Jun 29, 2015
                  Resolved
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                  Resolved

                  Address: Nashik, Maharashtra

                  I am existing customer of airtel prepaid card since 20days i am facing problem of recharging the same online. Please avoid the inconvienience to your valuable customer. Mob no [protected] / [protected] / [protected] please look into matter urgently
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Patil,

                  This is with reference to your post dated 29 June 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Rakesh Kumar
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    Shankar chaudhary
                    from Noida, Uttar Pradesh
                    Jun 29, 2015
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                    Address: Ghaziabad, Uttar Pradesh

                    I was offered a number [protected] on 24 June. This number is having a problem of activation since then. Your telecaller executive named Jyoti mobile no [protected] cheated on me to make me customer and misbehaving on call. Please take some strick action about it immediately...Myself Shankar Chaudhary [protected]
                    +1 photos
                    Airtel customer support has been notified about the posted complaint.
                    Jun 29, 2015
                    Updated by Shankar chaudhary
                    I was offered a number [protected] on 24 June. This number is having a problem of activation since then. Your telecaller executive named Jyoti mobile no [protected] cheated on me to make me customer and misbehaving on call. Please take some strick action about it immediately...Myself Shankar Chaudhary [protected]

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                      C
                      chetanv
                      from Ludhiana, Punjab
                      Jun 29, 2015
                      Resolved
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                      Resolved

                      Address: Ludhiana, Punjab

                      I want to put your kind attentiion on the misbehave & raugh language used against me by Your airtel Collection Centre (near Ittanwala chowk Ludhiana), head Mr Rajnish alongwith ordered me to leave the showroom.on when i request him to accept my bill payment. This type of misbehavior to a Customer is not acceptable at any cost without any proper reason. i m giving u just 24 working hours to look into this matter to do the needfull as early as possible No action taken yet No call from Nodel officer Pb. till now Pls do the need full as early as possible
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Dear Chetan,

                      This is with reference to your post dated 29 June 2015.

                      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                      Look forward to receiving the required details at airtel.[protected]@airtel.com

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Dear Customer,

                      This is with reference to your post dated 29 June 2015.

                      We were waiting to receive your contact details to enable us to address your concern.

                      Since we have not heard back from you, we trust your issue has been resolved.

                      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                      Regards
                      Rakesh Kumar
                      Airtel.presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        veer vinay
                        from Kenda, West Bengal
                        Jun 29, 2015
                        Resolved
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                        Resolved

                        Address: Bareilly, Uttar Pradesh

                        i hav lost my samsung grand mobile.. it had two sims. both r of Airtel numbers 1) [protected] Haryana circle 2) [protected] Rajasthan cicle but i m unable to block the numbers.. due to my illness... now i m admitted in hospital.. the mobile was lost 3 days before..on tomarow i will on opted for an major operation.. may it can take 15 days more to blocked my num myself... both numbers r on my Id haryana circle sim activated in oct/nov 2012 rajasthan circle sim activated in april/ may 2014.. so pl frm ur side i[censored] r able to blocked the numbers.. it kinds help for me.. so i can spare frm mis use my numbers name. veer vinay id addredd. Bareilly (up) more info i can giv on demand thanks
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Vinay,

                        This is with reference to your post dated 29 June 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          shilpitqm
                          from Pune, Maharashtra
                          Jun 29, 2015
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh

                          I have changed my service provider from Vodafone to Aritel on 19 June 2015 for my [protected] mobile number.I have lost my new SIM (AT that time SIM is not Active) on 26 June 2015.I have taken that SIM from Rakesh [protected]. I have called him on Friday but I am not gatting any anser from him till yet.Pls help me its urgent.
                          Pls call me : +[protected].or mail me shilpi.[protected]@steria.co.in.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Dear Ms. Awasthi,

                          This is with reference to your post dated 29 June 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Rakesh Kumar
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            L
                            Laxmi Kundu
                            from Habra, West Bengal
                            Jun 29, 2015
                            Resolved
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                            Resolved

                            Address: North 24 Parganas, West Bengal

                            i want to port my idea no([protected]) to Airtel last on 22.06.2015. Airtel Recived my request on 23.06.2015 but still date my no. not porting Plz as soon as port my no to Airtel its Urgent. Request By Binoy Kundu. 29.06.2015
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Ms. Kundu,

                            This is with reference to your post dated 29 June 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              S
                              Sanjay Jain KYN
                              from Mumbai, Maharashtra
                              Jun 29, 2015
                              Resolved
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                              Resolved

                              Address: Anantapur, Andhra Pradesh

                              मेरा सेल नो. ९९८७६९९०२१ जो की एयरटेल का है / मैंने २६/०६/२०१५ को रिचार्ज २००/- का किया था और मेरे सेल का बैलेंस अमाउंट 85.92/- पैसे था कुल अमाउंट हुआ 285.92/- पैसे / में अपने सेल से कभी भी इंटरनेट सेवाओ का उपयोग नहीं करता हूँ /इसी कारन से में नेट पेड नहीं रिचार्ज करता हूँ / पीछे दो दिनों में बिना डाटा यूज्ड किया ही मेरे बैलेंस ०००/- हो गया और मेरे सेल पर डाटा यूज्ड ऑफ होते हुए भी मेरे सारा पैसे काट गया है / आज दिनांक २९/०६/२०१५ को जब कस्टमर सर्विस में बात की तो मुझे कोई भी सन्तोषजन उत्तर नहीं दिया गया / मेरी शिकायत को भी दर्ज नहीं किया गया/ अत: मेरे सेल का पिछले रिकार्ड को भी चेक कर सकते हो / इस तरह का कार्य में साथ ये दूसरी बार हुआ है / जब मेरा बैलेंस बिना इंटरनेट का उपयोग किये बिना ऐसा हुआ है / अत: आप से विनम्र निवेदन है की मेरा ये अमाउंट को रिवर्स करने की कृपा करे / अन्यथा मुझे उपभोक्ता शिकायत का सहारा लेने को मजबूर होना पड़ रहा /यदि लोगो का पैसा ये कंपनियां इसी तरह से उड़ाते रहे तो फिर उपभोक्ताओं का क्या होगा इसका अंदाजा आप खुद ही लगा सकते हो / एक तरह तो देश के प्रधानमंत्री जी स्वेच्छया और भ्र्ष्टाचार मुक्त भारत की बात कर रहे है और देश की टेलीफ़ोन सेवाएं देने वाली एयरटेल का ये हाल है / आशा ही की आप मेरी प्रार्थना पर अवश्य ही ध्यान देंगे / संजय जैन मो. न. [protected]
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Dear Mr. Jain,

                              This is with reference to your post dated 29 June 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                S
                                Sanjay Jain KYN
                                from Mumbai, Maharashtra
                                Jun 29, 2015
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra

                                मेरा सेल नो. ९९८७६९९०२१ है / मैंने २६/०६/२०१५ को रिचार्ज २००/- का किया था और मेरे सेल का बैलेंस अमाउंट 85.92/- पैसे था कुल अमाउंट हुआ 285.92/- पैसे / में अपने सेल से कभी भी इंटरनेट सेवाओ का उपयोग नहीं करता हूँ /इसी कारन से में नेट पेड नहीं रिचार्ज करता हूँ / पीछे दो दिनों में बिना डाटा यूज्ड किया ही मेरे बैलेंस ०००/- हो गया और मेरे सेल पर डाटा यूज्ड ऑफ होते हुए भी मेरे सारा पैसे काट गया है / आज दिनांक २९/०६/२०१५ को जब कस्टमर सर्विस में बात की तो मुझे कोई भी सन्तोषजन उत्तर नहीं दिया गया / मेरी शिकायत को भी दर्ज नहीं किया गया/ अत: मेरे सेल का पिछले रिकार्ड को भी चेक कर सकते हो / इस तरह का कार्य में साथ ये दूसरी बार हुआ है / जब मेरा बैलेंस बिना इंटरनेट का उपयोग किये बिना ऐसा हुआ है / अत: आप से विनम्र निवेदन है की मेरा ये अमाउंट को रिवर्स करने की कृपा करे / अन्यथा मुझे उपभोक्ता शिकायत का सहारा लेने को मजबूर होना पड़ेगा / आशा ही की आप मेरी प्रार्थना पर अवश्य ही ध्यान देंगे / संजय जैन मो. न. [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Jain,

                                This is with reference to your post dated 29 June 2015.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  T
                                  tanweerashraf6
                                  from Delhi, Delhi
                                  Jun 29, 2015
                                  Resolved
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                                  Resolved

                                  Address: Gaya, Bihar

                                  My number is [protected], i am using 3g data plan approx one month its new connection, i am suffering lots of problem for extra deduction my mb, in approx one month 3-4 time recharge on 1gb plan. I am just suffering net without downloading, without online watching video, like u tube or any thing.
                                  I am humble request please check my uses and find out my problem and resolve it asap.
                                  Note- i am called up customer care on 29/06/2015 at approx 11:50 am and he will responding very badly including senior.
                                  If this is the service i wil switchover to another connection

                                  Tanweer ashraf khan
                                  # [protected]
                                  #[protected]
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Tanweer,

                                  This is with reference to your post dated 29 June 2015.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    Amco Batteries Limited
                                    from Allahabad, Uttar Pradesh
                                    Jun 29, 2015
                                    Resolved
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                                    Resolved

                                    Address: Lucknow, Uttar Pradesh

                                    We have taken connection of broad band with one landline phone. Your branch band is not support to work with our programme (Forticlient). We are regular follow up with your concern area incharge but nobody is supporting to resolve the matter. This connection is in the name of Rakesh Kumar vishwakarma but using in Corporate co. M/s Amco Batteries Limited, G-16/49, Transport Nagar, Lucknow. Our 2 days month is very critical because of monthly closing. We are regular follow up with the following person but not support given us till time. Mr Abhaya Kumar- He is not picking my phone. Mr Avneesh Sharma- He has same problem as above
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    no rating
                                    Dear Customer(Amco Batteries Limited),

                                    This is with reference to your post dated 29 June 2015.

                                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Dear Customer(Amco Batteries Limited ),

                                    This is with reference to your post dated 29 June 2015.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                    Regards
                                    Rakesh Kumar
                                    Airtel.presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      V
                                      vinay kumar99
                                      from Hardoi, Uttar Pradesh
                                      Jun 29, 2015
                                      Resolved
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                                      Resolved

                                      Address: Agra, Uttar Pradesh

                                      egksn;] fnukad 10-05-15 dks eSus, vjVSy dEiuh ds lans’k ** [kkl baVjuSV vkQj :057 esa 500, ech 2th 28 fnu 42 izfr’kr lLrk :076 esa 1 thch 2th 28 fnu 56 izfr’kr lLrk vkWQj 6 twu 15 rd foØsrk jhpktZ lsA** ds rgr :0 57 dk jhpktZ vius eksckbZy u0 [protected] ij djk;k dEiuh us eqs mijksDr MkVk 2 pj.kksa esa fn;k izFke pj.k esa 200 ech o }fr; pj.k esa 300, e ch ftldk ftØ dEiuh us fdlh Hkh izdkj us ugha fd;k tc esjk ;g MkVk lekIr gks x;k rks dEiuh dh rjQ ls esjs ikl iqu% ;gh lans’k fnukad 28-05-15 o 29-05-15 dks vk;k ftlds Øe esa eSus r; le; lhek fnukad 6 twu dks :0 76 dk iqu% jhpktZ djk fy;k ftlds rgr eqs dEiuh }kjk 1thch 2th MkVk 28 fnu ds fy, nsuk pkfg, Fkk fdUrq dEiuh us esjs lkFk Ny dj fnukad 16-6-15 dks esjk leLr MkVk iSd lekIr dj fn;k vkSj fdlh Hkh izdkj ls lwfpr Hkh ugha fd;k tc fnukad 17-06-15 dks eSus bUVjuSV dk bLrseky fd;k rks dEiuh us esjs eq[; [kkrs esa cps djhc 156 : dkV fy, ftlds fy, eSus dEiuh esa lEidZ fd;k rks mUgksaus esjs fdlh Hkh ckr dks ekuus ls o dVh jk’kh ykSVkus ls euk dj fn;k vkSj Qksu ij gh eqls cnlywdh Hkh dhA lkFk dh dEiuh }kjk le; le; ij Hkzked dj nsus okys lans’k tSls **, ;jVSy dk u;k dkaVsLV yk;k gS efgUnzk, Dl ;w oh 500 dkj thrus dk ‘kkunkj ekSdk lkFk gh thras bvkSu dkj jhpktZ dkWy 55000 ¼fu’kqYd½** mijksDr lans’k esa fn;k x;k gS fu’kqYd fdUrq fn, uEcj ij dky djrs gh [kkrs ls 30 ls 50 : dV tkrs gSaA ;g Hkzked lans’k dEiuh }kjk vius leLr miHkksDrkvksa dks fn, tkrs gS ftlesa dbZ ule o eklwy yksx buds }kjk fcNk;s tky esa Qal tkrs gS vkSj viuk iSlk Hkh xokWa nsrs gSaA ;d d`R; vke turk ds lkFk /kks[kk o tkylkth gSA vr% vkils vuqjks/k gS fd mijksDr dks n`f”Vxr j[krs gq, dEiuh ij dBksj dk;Zokgh djus dk d”V djaas] ftlls vke turk o miHkksDrk budh Bxh dk f’kdkj u gksa ik;sA l/kU;okn ikzFkhZ ¼fou; dqekj½ [protected]@99 dk;Zohj uxj n;kyckx] vkxjk 282005 eks0 u0 [protected]
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Kumar,

                                      This is with reference to your post dated 29 June 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        B
                                        bulsitA kumar
                                        from Mumbai, Maharashtra
                                        Jun 28, 2015
                                        Report
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                                        deduction of mobile balance and data balance

                                        Address: Bokaro, Jharkhand

                                        On 30.5.15 I inadvertently subscribed for house of models and rs 75 was deducted.then i unsubscribed.money not refunded.on 15.6.15 a balance of 550 mb data and rs 54 was there in my mobile [protected].Also i recharged for rs 02 and 300 mb data added.on 16.6.15 morning my data balance was 42 mb and main balance zero without its use in night.it is learnt that such incidences are common practice in airtel. i want an answer. ajay kumar mob...
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