Airtel Complaints & Reviews

I have submitted the complaint in the morning for my no.[protected] till now no action has been taken. No information have been provided on my mobile no [protected] which I have given as contact no. I have tried to contact bangalore airtel help line but in vain no body is picking up I tried twice. I informed Airtel helpline at Delhi and the same no.is reflected for help line on my internet dongal SIM. PLEASE TAKE ACTION AT YHR EARLIEST TO CREDIT REMAING 1.5MB as indicated on my number by R services. Thanks Suresh yadav Mob no.[protected]

Hi Team,

I have applied for the Airtel broadband connection on[protected]. I have paid
the amount of INR 1000 for connection charges. Just last week, they have
completed the wiring . Right now they are saying that the request is not in
their queue.

Please find the serial no Tnpc 314307.

Airtel Account :[protected].

I have already escalated this issue to the Nodal Team. It seems just for the
Namesake they called to my mobile and said the problem will be closed within 48
Hrs.

I lost my Patience,

I have send the email to the nodal officer and other service support all the efforts went in vain .

Kindly do the needy.

Regards,
Manoharan Swaminathan

I was deducted approx. Rs. 85 on 13th July 2015 from my airtel number ([protected]) from my service provider (Airtel). As per my inquiry on 16 of July, I was informed that it was due to my internet usage. As per them, My 3G data available because of my last recharge was ~ 19 MB. I made a usage og ~ 27 MB. Since the usage was more than available, entire amount was deducted from my airtel balance account without deducting any from 3G data account. I was not given a complaint number even of request and am also told that no one will be informed of any such rules. This rule is not available in any of their records (as per them). Ideally, they should cut only the overhead usage from my main balance and use my 3G balance till its exhausted. At least I should be given a complaint number of my complaint.

We purchased Airtel 4G ([protected]) on 14th July 2015 along with home router with unlimited data plan of Rs.999 which has 10GB high speed post that minimum speed. Today i was unable to connect to internet and the speed was almost dead so called customer service and spoke to Roopa ([protected]) who mentioned due to billing date i received only 4.5GB data high speed hence the internet connection is slow hence suggested to do a top-up based on my requirement and at that time my usage was 5.2GB which was also incorrect as within 2 days i am very sure i have not exceeded 1GB also but still i wanted to continue the connectivity for some critical work hence did the top-up for Rs. 600 which had 5GB high speed data. After couple of hours i received a message that I have used more than 10GB data which shocked my life and called customer service again and spoke to Shashi who also mentioned as per their records i have used it but i asked him to transfer to his supervisor and spoke to Vaishnavi ([protected]) who mentioned there might be some technical issue and data refresh is required after that it should be showing the right data and this process would take 48 hours. But my question is when Airtel is promoting 4G they should also have timely response in place and the customer service is the worst place we can hear in Airtel, recent past all our Government services are far better than these private companies. Look forward to see my complaint to be resolved soon. My alternate contact is [protected].

I have recharged for airtel whatsapp only Rs. 49/- plan, but it uses the main account for whatsapp and amount is deducted from main account.

I had called airtel call centre and they told me to stop all background services.
i have stopped all other applications from using internet from background. There is no background sync is active. no background tasks running.

whenever i use whatsapp it still deducting amount from main account.

Please would like to have refund or help me in resolving this service

suraj
[protected].

We had been calling several times to the customer care of AIRTEL but no body is providing any solutions. We are tired of calling again and again but the problem is not getting resolved since a year. Off late the problem has increased so much that we are not able to attend any calls at our residence address:Upkar apartment Mayur Vihar phase 1 extnt. We called customer care on 16 July 2015, we told them our problem being faced that the network problem is there at our residence. The employee only listened to the problem and confirmed me that I will receive call from the escalation team by evening . The interaction no. Is [protected]. Waiting for a day's time specially taking off from office to get the issue resolved as it has become a big problem to us. The network is not there on all the cell phones at our residence. As expected I didn't receive any call from your side. Then I called up again, andi was told that the concerned employee has not raised any complaint. I spoke to Dev rath vide interaction no. [protected] I Insisted him to Make me speak to the manager for at least making him realise that he had wasted someone's full day only because of the careless attitude. But again as expected he did not make me speak to the manager. I asked him to make me speak to the second in charge in case the manager is not there but he didn't make me speak to anybody. He said he will get a call arranged, in 4 hours time. But to no surprise, I didn't receive any call. The next day, somebody called from [protected], he was ready to disclose his designation despite asking him again n again. He called on the cell phone, despite telling that there is a network problem at our home. I could not hear what is he saying, neither he could listen to my problem. He didn't have this professionalism to give a call back in case it was disconnected. When I called back it says it's an incorrect no. I only want that my problem to resolve, after having such a bad experience from executive to seniors. I am not at all satisfied with Airtel.

Dear sir,
Kindly sent me last 3 month (From april 01 to july 15) call summary of this number [protected].
With regards

My cell no is [protected], ihave been using this number for last 15 years but currently I am facing the problem of coverage my office is in jama masjid area of Delhi, and now most of the time Air tel service is not available, as such I am unable to receive or make any call

Dear sir / Madam

i have lost my mobile along with SIM card yeasterday and when i am calling my no. i am geting response switch off. so please stop the all service of my no. now
simcard details :

sim card purchased & acitivation on : 14/07/15
mobile no: [protected]
add : S/O Arunachalam,
no: 142, North street,
Kangiyanur & (po)
Tirukoilur (tk)
Villupuram (dt)- 605754
Proof given : Aadhar card xerox.

I have rechrged my aitel 3G internet on 14/07/2015 at about 8PM from a nearby recharge shop as per R services shown to your Airtel pack on my number [protected] Registered at Bangalore Karnataka . In rs. 348/- I am supposed to get 2.5 GB but I get only 1GB. Please credit the remaining. Please contact on mobile no.[protected] for query.

My name is Ankita Dubey mobile number [protected]. I have purchased a 3G plan from airtel. this plan promises me speeds of 3 Mbps or abover. However the speed i receive is seldom above 1 mbps making the service useless for apps. I can't book a cab if am stuck in rain or use the internet for any other purpose. I have complained and the reason they give is network in my residence is bad. This is strange as am a working person and therefore cannot understand how network at my residence can affect network in my office (my office and residence are 18 km apart).

Mob No. [protected] Last I spoke at the customer care was this morning at 7:20 AM with Heena. since the morning of 15th July, 2015, I have been unable to activate my 3G service. About 20 attempts and 10 calls to the call center later too there is no resolution. A very bad solution given is to go to the retailer which is not possible. Your executives have shown no apathy. In fact, this morning, the Person I spoke to asked me to call after 7 since till the the service would surely get activated. I'm very sure that was the end time for the shift. This is no behaviour to a customer. WE also work in in the IT industry and never met out such a rude behaviour. I have recharged my number with enough balance so that I don't have to visit the retailer as that is not possible all the time. Ms. Heena asked me to wait for another 72 hours which is not acceptable unless an valid explanation is provided. I have an exam in one day an the net is a MUST. Please FIX THIS. I request you to look into the matter at the earliest. I hope an actual person reads this mail unlike the memorization robots I have been speaking to for the past 26 hours. Having network superiority is one thing and maintaining customers is another. Out of all the experiences, this is turning out to be the worst.

In my phone continue pop up display Msg in one minute 10 to 15times Msg is "currently unable to send your msg. It will be send when the service becomes available." 3 time i talk about this problem in bharuch Airtel office and airtel supplier but still I face problem. My phone number [protected].

I surrendered my Airtel broadband connection 3 years back. The connection number was[protected]. Now after 3 years, Airtel has charged Rs. 585 for Jan 2015 and 1180 for 3 months thereafter. I registered a complaint with Airtel 3 months back and still, they have done nothing. The complaint numbers given from bangalore office[protected]; from Chennai office[protected]. I registered with nodal officer and they again gave me a reference # 57615008. And still, they have not returned my money back or even gave me a proper answer. Has Airtel declined to this level of customer service? I want my money of Rs. 4200 unnecessarily charged plus the deposit amount of 1000 back.

Hi, I had applied for national portability from Airtel Delhi to Airtel Karnataka. I gave the necessary documents and my sim was ported on 11th july at 8:00 PM. At that time both karnataka and delhi sim cards were not working and i such i missed a lot of important calls as part of my job.My friend also received the verification call & he verified me. From last 3 days, my number is not working and yesterday i visited ARC but their response is that is it backend issue. 121 executive told to visit ARC centre. Noone is resolving the issue. I didnt expect this type of service from Airtel. Mobile number :[protected]

I have lost the SIM card (Airtel-Prepaid) around 7th July 2015. I wish to block the SIM card to avoid misuse of the same by others. My alternative number is [protected]. Please block the SIM card with immediate effect under intimation to me.

Thanking you,

Yours sincerely,

MOHANA.A.B.

I have recently ported from Tata Docomo to Airtel . The number has been ported but the airtel guy is not providing me the SIM and telling me he will provide the next day but when I call him he doesn't pick up the call . The name of the person is Arijit Chakraborty and his number is [protected]

I write amount the amount debited from my a/c and recharge not done. I opened the my mobile no [protected] the system inform that net work problems. Upto may 2015 mobile is working please look into the mater and activate my airtel mobile [protected]

My prepaid delhi NCR number got deactivated from 9-jul-15. I am in USA on long term with my family so there is no one from my family who can visit airtel office. I have my old friend who can go with my required documents to get the new SIM with same number.. I have been calling airtel customer service and being communicating through my registered emails but they are always saying one thing.. family member needed.. how can i send family member where my all family members are with me in USA? i need to retain this number as my all bank accounts are linked to this number this is very crucial for me to get Please help me to get it resolved ASAP Thanks Tausif Khanooni my number [protected]

I, the undersigned hereby inform you that I have kept two post paid connections of Airtel, one is [protected] (Delhi) & other is [protected] (UP East). On dated-27.06.2015 a customer care executive called me at my UP east mobile no. [protected] and told me about airtel plan of Rs. 999/- subsequently I have allowed to your CCE for taking the new plan as above instead of old plain. After taking new plan from your CCE, your services was good for few days but from 30.06.2015 to still, I am suffering from a lot of problems like as call drop, network & internet problems from your side and in this regard I have already registered several complaints on dated-13.07.2015, (Service Reference no.[protected], 15.07.2015 (Reference no. 63232135,[protected] also discussed with your Company representatives such as Mr. Vinay, Ms. Ramya etc. but they have only registered the complaint(s) and assured me that within 24 or 48 hours the problems would be resolved. That on dated 13.07.2015 one of the executive Mr. Vinay told & assured me that due to high congestion in the network, connectivity problems still going on and we are trying to resolve your issues within 48 hours. But neither I have not got any kind of relief nor extricate above problems from you company/executives side and continuously harassed and aggrieved from your poorest services. Also on dated-15.07.2015 I have again called on no. 121 and discussed with one of the lady executive & senior supervisor Ms. Ramya for the same but she have again registered only complaint & falsely expressed their intensions that within 24 hours the network/internet problem etc. would be resolved. That last two weeks I am suffering from your poorest services but your company neither initiate any prompt steps or action nor given waiver for the same so that I hereby instruct to all the directors & executives of your company to resolve the above mentioned problems within one day and given Rs. 1500/- as waiver for poorest services as provided at my UP east mobile no. failing which definitely I will concentrate to initiate appropriate legal proceedings against your company, directors & executives in the competent court of Law or authorities. Yours truly Sobhagmal Rathor R/o. 5/118, Vinaykhand Gomtinagar, Lucknow. Uttar Pradesh Pin Code-226010 [protected] mail id-raman.[protected]@gmail.com