Airtel Complaints & Reviews

I have recharged with rate cutter of Rs. 56 to reduce call rate. but instead of reduction in call rate they started charging at 80p/min. I have raised the complaint on their site and tried to reach customer care but still no response. Please look in the matter. Complaint number : PR[protected]

I would like to inform you that I made a recharge on 14.06.2015 in my Airtel No. [protected] of Rs. 45 for 150-MB 3G Data for 7 days. When 16 MB 3G Data was remaining again I made a recharge of Rs. 92 For 1-GB 2G Data. From Airtel Co. sent a message on 19.06.2015 that if I would like to save 16 MB 3G data then I have to recharge 3G on or before 20.06.2015. I would like to ask why I can not get my remaining 16 MB 3G Data in due date ? I would like to mention here that I have already lodged complaints in National Consumer Forum, TRAI against Airtel. Please do the needful. Thanking you, Dr. Arup Ratan Das. Mob. No. +91 [protected], +91 [protected]. Email Id: [protected]@rediffmail.com

My name is Dr. Rohit Basapure. I have been using your services for more than 8 years now. My mobile number is ([protected]). Recently (to be precise at 5:49pm) I was contacted by your customer care services the through the number ([protected]). The person on the call told me about a scheme which involved continuation of HelloTunes for 6 months on payment of 150 rs. Let me remind you, I have been using this particular Hello Tune since 2008. Name of my HelloTune is "Keeda", which was a narration by a kid in hindi about his theory stating 'There are two types of keeda, one who does homework n other one who doesnt'. Anyways, since your guy called me I accepted the offer for that particular scheme of 150rs for 6 months/180 days of Hello tune. I asked him repeatedly I have to keep my HelloTune the same n that I didnt want to change the tune and he agreed to that too. After couple of hours when I checked my Hellotune I couldnt hear my previous HelloTune, it was replaced by A.R.Rehman's Airtel tune which I didn't subscribe to. I even got a message saying thank you for choosing A.R.Rehman as ur Hello Tune. I took the scheme under the impression that I get to keep my original HelloTune. By changing it to something else without asking me isnt very professional or ethical of you. After this incidence, I called the customer care (which made me wait for long before I heard the voice of an customer care executive for "PLATINUM" service apparently). I told her my problem, she had no idea that some scheme like this even existed. I explained the whole thing to her thrice then she asked me to wait, (which I did till the call duration was 18mins) after which the call was disconnected saying that 'executive was busy talking to other customers'... Isnt it stupid that U kept one customer hanging, asked him to wait for 20mins n U give an asinine excuse of attending other customer n telling me that U r busy.!!! What the Heck is that?? I have been using Airtel card for over 8 years, I dont expect such treatment from u guys. U need to show some courtesy atleast.. For now its my request that please change my HelloTune to the previous one i.e. KEEDA in hindi or take off this irrational scheme which is putting me through this pain of calling u guys n eventually making me send U a mail bcz apparently calling doesnt solve the problem. Waiting for some sensible reply or action. Your (chronic) service user...

i have recharged of 251 3g data net pack in [protected] and received only 664 mb instead of 1 gb from www.freecharge.com and customer care has told me that the plan has been changed.But after referring www.airtel.in i have seen that in 251 rs 1 gb 3g data still exist and customer is not willing to refund my rest data pack.so please resolve my problem. my order no-FCVM[protected] and Recharged Date:[protected] and Company Pan No. AAHCA2192H.

I Archana Gupta hold two numbers ( [protected], [protected]) of which the payments were made and still I am getting repeated calls from airtel call centre The details of this is in the photo that I am uploading . First time the payment was made online from airtel website, later they said that since I have changed the plan the payment went to your existing plan So again, under the guidance of one of the airtel executive I made the payment through visa bill payment site ( as guided by the concerned person) on 19 May 2015 .PHOTO UPLOADED OF THE ACKNOWLEDEMENT RECEIPT After that I started getting constant messages and calls from airtel for non payment of bills. They acknowledged that the mistake was from their end but have asked me to make payment again by visiting their airtel shop as the payment has again gone to the present plan! Now the call centre people are giving me threats that if I don't make payments by visiting theirs centre they will disconnect my phone In my present family plan there is a credit balance as the payment went to this account( phone number [protected]).. This has been a mental torture for me for past one month. I have been prompt in my bill payments Kindly help me in this matter .

Dear Sir, I am regret & surprized to receive the reply from Airtel against my request regarding waiver off my unwanted penalty charge of Rs. 100/-, which was clearly a mistake (penalty on excess charge & reversed by you) from Airtel end & already confirmed by Airtel representative Mr. ASIF INAMDARMAQDOOM to waive off during this cycle month as per earlier mail from appellate authority dt. 16.05.15 enclosed. and now they have denied to provide to give me the said waiver vide their reply dt. 18.06.15/20.06.15. I hope Airtel is the most cheater company who does not value their customer & cheating thier customer vide fake billing on frequent basis. This is not the matter of a small amount of Rs. 100/- only, but it shows the bad intention of any company.

Dear Sir/Madam My name is Santosh Kumar My airtel Number is [protected], My sim is lost so i get new sim of same number, But your office at Model Town, Near GTB Hospital, Ludhiana, is harrass me to tell postpaid is available but prepaid sim not come after two days this process continue five times i visit that office five times, Now he tells sim came in next month. I[censored] dont give me sim then prefer me to change my sim to another company in same number. Pls do the needful Santosh Kumar

I have get a call on 16.6.2015 from airtel that for porting no from vodafone to airtel and they send a executive to my home Mr manish his mobile no is : [protected] and he show me new no [protected] for postpaid connection i have taken this no and paid a mount of 450 rs and tell me that till tommorrow you no will activate but on 17.06.2015 a phone call came from Rahul Money Multiplier ( Authorized Partner of Bharti Airtel) that this no is dnd so you take new no i dont like the no which rahul want to give me than on 18.06.2015 i have spoken to jyoti from this company she send me some no to choose which i have all the sms and recording and i have choosen a new no [protected] than i spoke again to joya to activate my no asap she told me that in 2 hours your no will activate but after verification my no is not activated than on 19.06.2015 i have spoken to daksh and sachin :[protected] they told me it will take 24 hrs to activate and till evening it will activate but today 20.06.205 not activated so i think this authorized comapny is fake by furstrating the client while taking there payment and harrasing

Airtel postpaid Complaint no. 62458877 Mobile data not working. Complaint filed on 11th June 2015. Committed resolution date by company 18th June. But no resolution as of now. While online tracking status of the complaint says "resolved". But actually no resolution, no feedback received from company. Highly dissatisfied with the service.

sir, i am complaining for over a month on your telephone numbers, twitter, facebook but no one is ready to help me. there is no proper services for over a month and the worst part is all i am getting phone calls but of no benefit. i want you to help me on this and if not possible then tell me upfront why waste our time. i will then atleast change my connection. I WONT PAY ANY MONEY FROM 25 MAY AND WILL GP TO CONSUMER COURT FOR THE HARRASMENT AND HARDSHIPS I FACED DURING LAST MONTH. my AIRTEL 4G NO. IS [protected] VIVEK [protected]

Dear sir i have made repeated request about your poor 3g service to customer care helpline. Since last many days i m unable to use your service. No complain no was given to me. I was informed about technical problem but still it is not resolved. I get written the web page is not available. please do something that matches your reputation. Thank you

Hello Sir, I want to inform you that last night (June 18, 2015) my balance of prepaid number [protected] got deducted without any class. I just want to verify the reason of my prepaid balance deduction. If you could provide me with the outgoing and incoming call details of the past and present month, it would be very useful for me to keep in track of the call cost and unwanted balance deduction. DESIRABLE RESOLUTION: I request to provide me with the details of my outgoing and incoming calls of my prepaid number [protected] from June first to till date to my email address grose4au1985 With Regards,

From last 3 days. I'm unable to make any call from Airtel number to Airtel number. I have never faced such bad service in last 15 years from any telecom provider. customer care said that our server is down. Great from last 3 days server is down and listed as top telecom provider is sleeping...

Mobile number [protected] I got SmS tat recharge of Rs 294 and get 1gb 3g data, all call rate 30p per min, 103 talktime.. But its not working... The worst service by airtel.. When ever i call customer care i have to wait for 15mins and finally they give wrong information and disconnect call automatically..

my airtel fixed line number :[protected], and my account number is [protected], on january your company retailer said that if we pay 1500 rs he will deactivate the account because we are moving to our native place frm there, your company employee came our home and we paid the bill, they have send a email staed that they will deactivate it in 2 hrs, but now account is still running and they are saying that we have a due amount 3441 rs. it is so harsh and resolve it now...

Dear Sir, I have bought HD+ Value Prime 12HD Plus package on 17-Jun-15. In the list given on the site, “star sports 3”, "Hungama" is listed and I bought package based on that. Now from last 2 days I am calling at 121 and getting response that star sports 3 is not in my package. I have never been cheated like this at least from Airtel. Even I don’t know and can’t check all 136 channels which are promised and not being transmitted on my HD+ connection.

Hi Team, This is very disappointing from the service of airtel, Today I have recharge of Rs. 246 for 1Gb data from paytm application, then received message from airtel "3G Plan is now activated on your airtel mobile Create your own myPack Call 1294, Dial *129*4#, www.airtel.in/mypack" But I m unable to see 3g network and then from *121# enable my 3g also and calls up 121 customer care after a long hearing all the option when I m about to reach customer care representative call get disconnected. Plz... Help me to get my 3g activated ... Regards, Tapas

i've bought data plan of 955 on dated 13 june 15, using airtel my app which mentioned i was suppose to get 6 gb and i recieved only 4 gb, i've talked on 198 helpline but of no avail, they've raised a complaint and even after a week they keep saying you'll get 4 gb only. Even though, till today they have the same offer available on their app. my transaction id is 371252, i really appreciate i could get my remaining 2 gb back. I'm attaching the snapshot of app history mentioning 6 gb for 955, recharged in specified date. also attaching the snapshot of plan mentioned in airtel my app

Sir ... I got bill more than used internet data .. I frequently checked my usage data by sending request to customer care they sent not more than 1gb which is my monthly limit every time .. then I happily used data .. but yesterday I got bill which is showing excess amount .. . I have proof msgs from customer care which showing not more than 1 GB . .

i need to know about STD voice services for my no. but none has been giving me suitable answer from many retailers of Mumbai. I have tried more than 10 times to connect customer care since last week. I also went to Airtel gallery they also unable to solve my problem. They just recharge my no. & send me back but it doesnt work. Now what to do!