Airtel Complaints & Reviews

Dear sir, I AM regular customer of airtel from last three years my mobile no.[protected], I recharge through 129 airtel store of RS93 yesterday at 1:36pm on my no.which benefits was as below as per information given to me through 121care. Loc Calls 40p/min, STD Calls 35p/min for 55 Days has been activated at Rs93.BUT I not get this benefits instead they activated 100 ISD CALLING VALUE ON MY NO. I also contacted three times your customer exicutive at 121 they not able to sort out the issue.After purching the pack also get confirmation message from129 store .as below Loc Calls 40p/min, STD Calls 35p/min for 55 Days has been activated at Rs93.please sir do need ful as soon as possible U

I requested deconsolidate request on 2nd Jun 15. The reference no.is 62206309. But still now the query not resolved. Again I raised the same on 9th June. Feference no. for this is 62427276. Every time they said within two days the issue will be resolved. But no changesin the process.Within the period I paid my bills for Apr & May. Bill payment reference no.for April month is[protected].And May month is [protected]. Even though My mobile outgoing & internet service has stopped from today morning itself (16/06/15). I highly disappointed with this even the bill payment is made & the service has stopped.

I hav changed my simcard from 3g to 4g by taking a new one.It has been 15 days since i hav taken a new sim of 4g.Bt still thers a H+ sign only that is been generated and signal is also coming of H+ only.And LTE signal is not being displayed. I hav tried calling on 121 a many times bt i hav not received any proper attention and answer regarding my calling them many times and complaining a many times.They are responding us to call at airtel gallery.I hav tried calling at gallery also bt still there is no response of them towards us. The customer care people are telling me to go to airtel gallery and airtel gallery people are telling me to go to customer care and talk to them.Then now wat should i do exactly?? After that i mailed to total of 3 nos that is basically 121 + Nodal Officerand + appelate.west; but still wat i hav got by talking to them is just courage and console. After that i received a call from appellate.west and nodal officer after some time that we hav registered your complaint.We will solve your problem in 24 hours and will come back to you again. As soon as the call ended i received 3 sms that your problem has been solved. This is truely your good and awesome way to fool a customer! Isn't it? I hav checked trying that sim in 4 mobiles bt its not working in any of the one. Which is:- 1 - Samsung Galaxy A5 2 - Apple Iphone 5c 3 - Lenovo Vibe X2 4 - Huwaei Honor 4X And if you want to check it in any of the model then please let us know that specific model no.Bt if you think this then i am sure that you may be also thinking that you can easily fool mumbaikar's is your misconception. Written; By your sad, innocent and conscious customer . Mr. Manish.M.Shah [protected]

Yesterday there was a message received on my number i.e. [protected] that do recharge of Rs 175 and get 1.5GB data, 28D .Extra benefit 1 ghante mein. I did the same on [protected] and still today when I was writing this email no extra benefit on recharge was credited on my number . Do the needful . My alternate contact no. is [protected] Regards Rohit Batra

I AM( JWO MANISANKAR BISWAS) A COMBATANT MEMBER OF INDIAN AIR FORCE PRESENTLY POSTED TO AF STN TAMBARAM. I APPROACHED YOUR VELACHERRY OFFICE FOR A DUPLICATE SIM( MOB NO. [protected])ON 6 JUN 15. MRS. ASHA OF YOUR OFFICE PROMISED THAT THE OLD SIM WILL BE DEACTIVATED WITHIN TEN MINUTES AND NEW SIM WILL BE ACTIVATED AFTER TEN MINUTES.IT WAS NOT ACTIVATED FOR NEXT 72 HOURS. ON SECOND APPROACH THEY HAD DIACTIVATED THE OLD SIM AND THE NEW SIM IS NOT ACTIVATED SO FAR. MRS ASHA WHO HAD SUPERVISED ALL THE THINGS IS NOT PICKING UP THE MOBILE . NECESSARY ACTION MAY PLEASE BE TAKEN AT THE EARLIEST.

I deactivated 3G services on my phone and then activated another package after a couple of hours. But I do not have any 3G services on my phone. I tried getting through to the Customer Care executive through 121, 198 and one more phone number, at the end of which every call got disconnected.

I have applied for Airtel Wiredline broadband online on 5th June. I have selected Fibernet internet connection and paid INR 1000 online. After few hours I got a call from Airtel executive who confirmed that Fibernet Airtel connection is not available at my Address and asked me to cancel the online request and apply for Copper wire Airtel internet connection. I did the same. I gave cancellation request on [protected]@in.airtel.com. My CAF application number is ONPUNE[protected]. Airtel keep on saying since then that issue will be resolved in 2 days but none of the executive ever calls. The executive number is [protected]. He has stopped picking my call. I want a quick action to be taken against such company who is continuously harassing the customers.

Hi, I have screwed with you guys... my friend have purchased two sim from ASHOK-[protected] on 6 june, he told her that both sim will activate after 2 days and he asked for 500 rupees as security. After 2 days my friend called him, he told her that it will activate today(10 june) but till now (15 june) no sim get activated. Both sim has a slip over cover having IMSI Numbers :- [protected] [protected] sim number :- [protected] [protected] But he told her that these wrapper were not same as sim including it... He gave sim number as [protected] [protected] She called him again number of times but he never picked the call and if after 50 calls he recieved he said mam i ll give your money back i ll come to your office soon. Then after that he switched off his phone. Bloody hell how can AIRTEL be so irresponsible to hire such people. I ll do police complaint against him . I have posted his phone number with his name Ashok. I want all compensation from AIRTEL. When I called to customer care from another postpaid airtel then I would get to know that [protected] this number had already registered for any other customer. Customer care executive told her that they already had documents against this number [protected] and didn't get any documents against [protected]. Is Ashok is an employee of your company or not .If yes, then fire him ASAP and give me full compensation. Ashok should be fired. (Again I am posting his number -[protected]) Hope I ll get compensation from AIRTEL and fired him also. Contact number [protected] Vivek Negi

For the past 2 months, Airtel DTH call center agents are calling me for pending payments for DTH connection that they claim I have. Here is the story, I disconnected the Airtel DTH service by following all proceeders suggested by their DTH support team and this happened about 2 months ago which is April 2015. I even received a call from their Head office confirming that the DTH connection has been disconnected and the agent also assured me that I will receive my 1000 rs credits that I had in my Airtel account before canceling the connection. But Airtel did not cancel my connection, instead they charged my account every day even after disconnection and after consuming all the credits I have had in my account and I have been receiving calls every 2/3 days asking me to 1) pay for the service that I had cancelled 2) to explain the same thing over and over again 3) they also claim that I did not cancel the DTH connection. I do not have any proof to substantiate that I have cancelled my DTH connection since everything happened over the phone. Please advice and help me out of this.

i can't use 2g Data even on my mobile even i can't check email on my mobile browser the speed is too low 2-5 KBPS to use .I have complained a lot to customer care but every time they told me useless resolution, like sim change refresh switch off mobile change etc.But the problem is still exist .Check photo of Connecting and d/w speed

From the shortcut *129*4# . I selected hot pack option and 3g within it .. it has shown 1gb data fr 28days and recived a code to recharge 255 fr it. but when i recharged my no [protected] wid it.. i got 750 data only... this has happend many times so i am very irrtated by dis.. if i will nt get thè rest data within 2 days. within a week i will complain in consumer court agaìnst airtel i hv all the screen short

I bought Airtel Advance Rental Plan of 4mbps speed by paying 6500+ taxes of 700 around. Now, after 2 months I need to shift my location to some other place, and airtel does not have their connection at my new place. When I called their representative, they told me that they can not do anything and also can not refund my money of 4 next months as I have paid them as advance rental for the service which I am not going to use howsoever. They told me if the airtel connection would have been available on the new location and they will shift have to this connection, then also I need to apply for new connection and this money would have been gone to waste anyways. I checked and found that they have no where mentioned this clause on their website or form. This cheating was not expected atleast from AIRTEL. I would prefer buyig internet from any other ISP, but not AIRTEL. They are BIG BRAND NAMED CHEATERS.

Dear Sir/Madam, This is regarding fake call about sms work at home from airtel company today. The person call me that airtel company provided me a cheque of Rs. 50000 and then i purchase a laptop and wifi connectivity for sms work and after receiving the courier pay Rs 2500 in cash. so please tell me is it orginal or fake. The person mobile no. is [protected] Thanks Tapan Pandey

I know airtel cheats people in the name of special recharges. I am very upset with the fact that airtel offered 3g recharge offers for night. I had recharged to avail this offer to download some apps at night when you and surprisingly inspite of recharging the I telnet speed was as good as 2g. My app did not get downloaded. Moreover I couldn't even browse anything as the Internet was as slow as 2g and took a lot of time. If you'll can't keep up to your promises on offers then kindly don't loot people in the name of it. I hate airtel a d I will ensure I disconnect your service. I have 9 members in my Family who use airtel and we will ensure we do not work with a company like yours. Also I will. E disconnecting the DTH service with airtel. You people have lost life long customers. You people are at loss now not we..

Hello, Just to let you know the worst service I got from Airtel DTH. I have requested the new Airtel DTH connection on 13th Jun 2015 around 4PM. I have been told to get the installation done within 4-6hrs, Its been more than 24hrs no response from anyone from Airtel. I keep calling and asking for the update and I have been told that the issue will resolve within 2hrs, I have waste the whole day today which is 14th Jun 2015 and no one even called once and provide an update. I have escalated until nodal officer and seniors and did not get this resolved. The worst part is nodal officers also played with the customer by saying that the issue will fix by 7PM on 14th Jun 2015. Hence I have decided to quit from Airtel DTH and go for some other provider. During the cancellation also I got to know that I will get my money back in 5-6 business hours. But question is if this Airtel's fault that they are unable to install the DTH then who is going to give me the 5-6 days interest for the annual connection which I had taken ?? Today I got the lesson that I can believe any other provider for their service but never to Airtel at least. I will ensure that in my entire life I will never got for Airtel connection. Please find the details below about my account information. A/C: [protected] Cancellation SAR: 44649027. Regards Priyabrata

DEAR SIR, IT IS INTIMATED TO YOU MOBILE NO [protected] REGARDING SMS FLASH ALERTS NO NEED FOR THE ANY TYPE OF SMS ALERTS, THERE ARE SO MANY COMPLAINT ABOUT THAT, THERE ARE NO ONE ANY ACTION TILL DATE, YOU REQUESTED TO DISCONNECT THE SAME FORTHWITH.THE U/M EXAMPLES RECEIVING SMS ONE DAY AT LESAST 500 SMS: LIVE CRICKET MY PACK ENTERTAINMENT INTERNET OFFERS THANKS & REGARDS, KS REDDY

सर मेरा नमबर [protected] है मे अपने मोबाइल फोन 3G डाटा के लिए बार बार फोन करता हु पर वहां से कोइ सुनवाई नहीं होता हैं और बार बार कहते है 1 - 2 दिन में ठिक हो जाएगा। । सर इस समस्या का समाधान जल्द करवादे । धन्यवाद

I have been charged close to Rs. 400 for data usage on two occasions in the last three months. These people are so pathetic they dont even arrange a call back for the customer to explain their side of things. The airtel customer care office in INDIRANAGAR, BANGALORE is so pathetic, they dont know half the things and are plain rude when talking to clients. I have used their service *121*114# to check my usage, these people just want to loot their customers. I would advise airtel users to please check their bill. These people levy extra charges. Beware of this pathetic company. Especially if you are in INDIRANAGAR, BANGALORE. The customer service people will act as though they are doing you a favor by listening to you. Another thing, every weekend there will be maximum 2 executives working at a time. You will have to wait an average of 45 min to talk to these people.They may not know Hindi and WILL be rude. Dont think you wont need to talk to customer service, because you will. And after the 1 hour you waste in their offices, you will leave with a fake promise which will never be fulfilled. Their attitude is EXHAUST THE CUSTOMERS INTO DEFEAT.

I AM USING 3G FROM LAST 4 MONTHS. ON 5-6-15 I RECHARGE MY PHONE FOR 3G. FROM THAT DAY I WAS NOT ALE TO USE 3G. I HAVE COMPLAINT FOR THE SAME MANY TIMES BUT THEIR IS NO POSITIVE RESPONCE FROM AIRTEL. PLEASE HELP ME. I WANT MY BALANCE BACK . ALSO I WANT MY WHOLE BALANCE TO MY AIRTEL MONEY ACCOUNT SO I WILL EASILY PORT MY NUMBER. ROHIT [protected]

I have called Airtel Helpline 12 times on 12 different days, requesting to de activate the hello tune on my landline [protected], however every single day the same story repeats. I am told to wait upto 4 hours after calling for de activation to process. Mailed them thrice to receive no response from their end. This is the worst customer care service.