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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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K
Keshav Jirotia
from Ajmer, Rajasthan
Jul 10, 2015
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Address: Ajmer, Rajasthan

net balance deduct from my account i am not using the net i also deactivate the zero rental plan but balance deduction happened i talk to customer care but no solutions for my problem i get mobile no. [protected] please check if i use net what site i url ed
Airtel customer support has been notified about the posted complaint.
Dear Mr. Jirotia,

This is with reference to your post dated 10 July 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    C
    chitta853
    from Delhi, Delhi
    Jul 10, 2015
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    Address: Sundargarh, Odisha

    Sir/Madam The Tower inside the house is nil but outside the quarter is full tower.I had given complain three times. but no respond from the customer care.Lastly given a complain on 6th july. the ref no is CINDL[protected].The problem was since 2 months.No action had been taken. kindly do some necessary action at your end and thankful. Regards Chittaranjan [protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Chittaranjan,

    This is with reference to your post dated 10 July 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com.

    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      U
      Utkarsh Singh Chauhan
      from Gurgaon, Haryana
      Jul 10, 2015
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      Address: New Delhi, Delhi

      I received a staggering amount of bill for Rs 5805.88 for the bill plan of Rs. 999 shown as due from the past month i.e for June 2015. I'm using this number since past a year and never had a complain to them but recently I placed a port request to switch from airtel postpaid to prepaid. Since then they decided to show this dubious amount of Rs. 5805.88. I've the screenshots of all the payments I made since I brought this number and I also have my bank statement standing my claim. I always paid my due and also the late fee. For the month the bill was generated, 426.72 MB of data left so there is no question of data overusage, there's no VAS for my number. A total bill of Rs.14-1500 is what is expected from the previous month. I, now, would like to ask airtel to stop conning me and help me in paying my actual withstanding bill.
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Chauhan,

      This is with reference to your post dated 10 July 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
      Look forward to receiving the required details at airtel.[protected]@airtel.com
      Regards,
      Umesh Arora
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Dear Mr. Chauhan,

      This is with reference to your post dated 10 July 2015.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

      Regards
      Sadhu Charan
      Airtel.presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      first, I registered this complain to your customer care on 11th July around 12.30 A.M, and today is 14th July but they haven't solved anything except blaming me for internet overusage.
      I've mailed you details with Account Number: [protected], also I've attached the required screenshots and comments to prove there's something wrong with this bill. Please look into the matter asap. I've to port this number to prepaid or else I'll have to disconnect my services.
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        S
        saiprakashme
        Jul 9, 2015
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        Address: Chennai, Tamil Nadu

        I was using airtel sim no.[protected] for my dongle with Rs.950/- plan (unlimited plan 3G upto 6GB thereafter 128kbps plan). while paying my monthly bill i came to know that they have introduced new 950 plan (unlimited plan 3G upto 10GB). I have requested service executive at Kodambakkam Airtel centre to change my plan to new scheme. He suggested me to utilize fully in my old sim [protected] and deactivate it and to buy new sim with unlimited plan 4G upto 10GB. As per his suggestion i have utilized fully in old no and have deactivated it on 18/06/2015 and got new sim no.[protected]. Now they have charged me Rs.3893.23 stating that as per prorata basis i should have utilized 2662.4 MB only above that they are charging 3 paise/10KB. I have utilized upto my limit as per the suggestion of the service executive at kodambakkam centre, on 18/06/2015 before deactivation i was in the unlimited plan and i have the right to utilized 6GB fully on any day of the month and there is no daily limit prescribed for utilization. Hence this is clearly a fraud, since the service executive suggested me to utilize fully before deactivation and suggested for the deactivation to get a new sim.
        Airtel customer support has been notified about the posted complaint.
        Dear Customer ([protected]),

        This is with reference to your post dated 9th July 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Sadhu Charan
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        No action was taken at the end of airtel, they have simply given a reply to dilute the resistance.
        Still no reply from Airtel
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          S
          Somashekara VA
          Jul 9, 2015
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          Address: Bangalore, Karnataka

          Hi, I have been airtel customer for almost 9 years by using airtel number [protected]. Recently i moved to USA for 1 year. i dint use my number for last 2 months and it is now deactivated. I need this number as to be in active status as i will be using for official purpose. can you please reactivate the number as it is not yet recycled.
          Airtel customer support has been notified about the posted complaint.
          Dear Somashekara,

          This is with reference to your post dated 9th July 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Sadhu Charan
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Hi,
          Can you please let me know the status of my request.

          -Somashekara V A
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            R
            Rahulchhaya
            from Mumbai, Maharashtra
            Jul 9, 2015
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            Address: Mumbai City, Maharashtra

            I have noted that the Airtel has been looting my recharge money by way of sub standard service, deficiency of service I had requested the Airtel to relocate my dish antena from 1st Floor to Terrace and the technician came on 8th after frantic every day call for 7 times in a day wasting my precious time energy and mental torture to me and my family. My Recharge package was for month, recharged on 13th June but on today 8th it has suspended my account and meesage is issued to recharge, On 5th when i asked why my recharge is cutting to everyday Rs 50/-they said we will waive, I fail to understand when from 1st to 8th of this month is my television is shut due to deficiency of servive of Airtel then why do customer penalise This is the way they cheat customer and loot
            Airtel customer support has been notified about the posted complaint.
            Dear Rahul,

            This is with reference to your post dated 9th July 2015.

            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

            Look forward to receiving the required details at airtel.[protected]@airtel.com

            Regards
            Sadhu Charan
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Dear Rahul,

            This is with reference to your post dated 09 July 2015.

            We were waiting to receive your contact details to enable us to address your concern.

            Since we have not heard back from you, we trust your issue has been resolved.

            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

            Regards
            Rakesh Kumar
            Airtel.presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              K
              Kuldeep Sutar
              from Khopoli, Maharashtra
              Jul 9, 2015
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              Address: Sangli, Maharashtra

              today...9th july 2015...i had selected a asfalt6 game in my handset...there was no option for purchasing or charges about this game...i had simply go ahead...and my 50 rs were deducted instantly...i got one sms...your keycode for asphalt6 is 53065. please visit the main menu of the game and enter your keycode to enjoy the full game...from:55435...now thing is that...i never wanted to follow this step...so why i hav forced to play this game...???...i am not playing this game...so i am not used ur keycode...so i want my 50 rs back in my account which is deducted without my permission or giving me any warning...your customer care executive...ignore my problem...and talk with me carelessly...so i want a complete solution of this...i want my 50 rs balance in my account...if i haven't got satisfied solution...or my 50 rs refund in my account...then i am declaring here that...i am unhappy with your service...and system...airtel company had cheat me...so i want to close relationship with this company...airtel service...replay...hopeful...!!!
              Airtel customer support has been notified about the posted complaint.
              today...9th july 2015...i had selected a asfalt6 game in my handset...there was no option for purchasing or charges about this game...i had simply go ahead...and my 50 rs were deducted instantly...i got one sms...your keycode for asphalt6 is 53065. please visit the main menu of the game and enter your keycode to enjoy the full game...from:55435...now thing is that...i never wanted to follow this step...so why i hav forced to play this game...???...i am not playing this game...so i am not used ur keycode...so i want my 50 rs back in my account which is deducted without my permission or giving me any warning...your customer care executive...ignore my problem...and talk with me carelessly...so i want a complete solution of this...i want my 50 rs balance in my account...if i haven't got satisfied solution...or my 50 rs refund in my account...then i am declaring here that...i am unhappy with your service...and system...airtel company had cheat me...so i want to close relationship with this company...airtel service...replay...hopeful...!!!
              Dear Mr.Sutar,

              This is with reference to your post dated 9th July 2015.

              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

              Look forward to receiving the required details at airtel.[protected]@airtel.com

              Regards
              Sadhu Charan
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Dear Mr. Sutar,

              This is with reference to your post dated 09 July 2015.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

              Regards
              Rakesh Kumar
              Airtel.presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                M
                Manish Begwani
                from Hyderabad, Telangana
                Jul 9, 2015
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                Address: Bangalore, Karnataka

                I had 1Gb plan to be expired on 23 july and had a balance of 430 MB at the start of the 9th july 2015. I use 3g only for whatsapp and few websites, maximum of 50MB per day.. suddenly the whole 400 MB and my balance of 400 rs from main account has been deducted. where as the 3g was used only for 5-10 minutes. Last time i had recharged 1Gb plan which lasted just for 2 days, most of the time i was using my wifi during those 2 days. I dont get details o[censored]sage of my 3g so unable to find out the details. Details - Mobile Number - [protected] Date - 9/7/2015
                Airtel customer support has been notified about the posted complaint.
                Dear Mr.Begwani,

                This is with reference to your post dated 9th July 2015.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Sadhu Charan
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  A
                  Amardeep Ramnani
                  from Kolkata, West Bengal
                  Jul 9, 2015
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                  Address: Katihar, Bihar

                  Respected Sir, I am a Retailer of AIRTEL. My Mobile Number Associted With it is+[protected]. My Complaints Regarding Internet and SIM are as follows:- 1.AIRTEL 3G is not working Properly in The AMLA TOLA region located in Katihar, Bihar since Three months.2G is Working in 3G AIRTEL SIM recharged with 3G packs. 2.I have 6 cards of Rs.55 of five days Validity.I want to have These cards Replaced but the TM-ZSM of this region is not responding to my complaints. 3.I have 15 SIMs of AIRTEL.There are FRCs in all the 15 SIMs without my consent.All these SIMs are expired.I want to have these SIMs replaced, , but no one is giving response. 4.Regarding all these complaints I am calling to TM-ZSM but he hasn't received my call even once. I, Therefore, request you to take immediate steps to solve my problems.For this act I shall be Grateful To you. My Full Address:- OmPrakash Ramnani Anand Telecom Amla Tola Katihar Bihar-854105
                  Airtel customer support has been notified about the posted complaint.
                  Dear Mr. Ramnani,

                  This is with reference to your post dated 9th July 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Sadhu Charan
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    D
                    dehana
                    from Bengaluru, Karnataka
                    Jul 9, 2015
                    Resolved
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                    Resolved

                    Address: Bhagalpur, Bihar

                    Hi. . .
                    Last night at around 03:21 am i subscribed for night plan for 3g data service of 500 mb @29 rs (From 00:00 hrs to 00:60 am) . My balance gor deducted at d same time but 500mb data was not got credited into my account (As per airtel plan, u will got a confirmation msg within 30 min) . And in dat time i also cheched data balance and i waited till 5 am but not even single mb got credited into my account. So i want to get my 29 rs in my accout back. . . Plus i also talk to customer care the case sill unresolved

                    My mobile no is: [protected]
                    I m also atteching d screen shots
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Dear Dehana,

                    This is with reference to your post dated 9th July 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Sadhu Charan
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      N
                      navneetgund
                      from Delhi, Delhi
                      Jul 9, 2015
                      Resolved
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                      Resolved

                      Address: Gurgaon, Haryana

                      I have made recharge for 1 GB (+250MB PROMO OFFER) through Airtel app using net-banking from ICICI bank of Rs. 299. However, its not shown in balance whereas amount is debited from my account transaction detail is BIL/[protected]/PGMIB-/AIRTELPREP01490.

                      Please rectify the issue and credit the requisite data or refund 299/- in my account.

                      Navneet Gund
                      [protected]
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr.Gund,

                      This is with reference to your post dated 9th July 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Sadhu Charan
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        A
                        arunaaroon
                        from Mumbai, Maharashtra
                        Jul 9, 2015
                        Resolved
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                        Resolved

                        I purchased the captioned sim for prepaid connection on 08.07.2015 at 11.00 am from Airtel gallery at Mira Road East, District Thane. The gallery's official Mr. Avinash Chauhan promised me that the captioned sim will be activated by evening of 08.07.2015. But, the number is not activated untill now. I phoned him today but he first did not pick up the call and then after several attempts very rudely answered the call saying that the captioned phone number belongs to Airtel. I request you please to look into the matter and inform me the fact. Arun Mishra [protected]
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr.Mishra,

                        This is with reference to your post dated 9th July 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Sadhu Charan
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          K
                          Kamlesh25
                          Jul 9, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Hello, As mentioned in subject like I would like to inform you that my real brother is using 1 Airtel prepaid number and now i want to take number. So please advise documentation that how to change name for that number on my name. You can reach me through below mail ID, so I'll complete all documents from my end. Mail ID = [protected]@gmail.com Regards, Kamlesh
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Dear Kamlesh,

                          This is with reference to your post dated 9th July 2015.

                          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                          Look forward to receiving the required details at airtel.[protected]@airtel.com

                          Regards
                          Sadhu Charan
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dear Kamlesh,

                          This is with reference to your post dated 09 July 2015.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                          Regards
                          Rakesh Kumar
                          Airtel.presence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            R
                            raveendrak123
                            Jul 9, 2015
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                            Address: Bangalore, Karnataka

                            The credit limit will get increased automatically without customer permission in Aitel. I have requested many times Airtel customer care to reduce the credit limit .But intentionally they did not do it. Since my credit limit was more than 4000, I got a bill of 4300 for the month of July 2015. This is purely mistake of Airtel. They are asking me to pay Rs4300 for their mistakes. I need help from GOVT of India to take necessary action on Airtel. They are looting customers. Thanks, Raveendra [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Raveendra,

                            This is with reference to your post dated 9th July 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Sadhu Charan
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              I
                              iyappank
                              from Chennai, Tamil Nadu
                              Jul 9, 2015
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                              Address: Chennai, Tamil Nadu

                              I have faced worst behaviour from Airtel executives appraching home when i am not available asking for money, if not, they wont leave from home. Executive names are Kumar & Sankar, they mis-behaved asking for money in home. I have been customer for airtel almost 10 years, having all broadband, postpaid, DTH, etc. But i never faced this kind of behaviour earlier. I want to dismiss those two empolyees. Since if i am being customer, they need to contact me or come to me for collecting payment.
                              Airtel customer support has been notified about the posted complaint.
                              Dear Iyappank,

                              This is with reference to your post dated 09 July 2015.

                              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                              Look forward to receiving the required details at airtel.[protected]@airtel.com

                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Dear Iyappank,

                              This is with reference to your post dated 09 July 2015.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards
                              Rakesh Kumar
                              Airtel.presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                M
                                MansiG
                                from Mathura, Uttar Pradesh
                                Jul 9, 2015
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                                Address: Ghaziabad, Uttar Pradesh

                                Dear Concern, I am a resident of 356-D Regal Shipra Sun City Indirapuram Ghaziabad and this is to bring into your kind notice that I am very disappointed with Airtel Network Services in my location which is bothering me to use following Airtel services : 1. 3G Data Card with airtel number [protected] and Relationship number [protected] 2. Airtel Pospaid connection [protected] and [protected] Kindly do the needfull or otherwise I will discontinue with your poor network services. In anticipation of your response Thanks & Regards Mansi Goel [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mansi,

                                This is with reference to your post dated 09 July 2015.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  N
                                  Nikhitha V Poojary
                                  from Bengaluru, Karnataka
                                  Jul 8, 2015
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                                  Address: Udupi, Karnataka

                                  date of incident:5th July 2015 I had activated Rs.38 WA pack but not able to use internet as usage is charged from my main balance.I have got a message from service center no:[protected] on 5th at 12:13PM stating that internet pack is activated and Rs.38 was deducted from my balance.So i request you to refund the amount. number :[protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Ms. Poojary,

                                  This is with reference to your post dated 08 July 2015.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    D
                                    Dr. Niranjan
                                    from Ghatal, West Bengal
                                    Jul 8, 2015
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                                    Address: Patna, Bihar

                                    I took duplicate sim last month after blocking my lost sim on 4rth June. After repeatedly giving my Aadhar card as proof, my sim is not getting activated. Customer care tells that they don't have any information about this . What's the next step I can take or Airtel don't want to keep me as their customer. My blocked no [protected], Name - DR NIRANJAN KUMAR SINGH, [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Dr. Kumar,

                                    This is with reference to your post dated 08 July 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Rakesh Kumar
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      M
                                      mssskumar
                                      from Silvassa, Dadra and Nagar Haveli
                                      Jul 8, 2015
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                                      Address: Pune, Maharashtra

                                      Hi, I had taken an Airtel 4G connection at Pune and I have been using it for more than 2 months. Post this I had taken one more connection of 4G and the instrument was handed over to me on 2nd Jul by the DSA Agent and the no is [protected]. I was informed that this will get activated with in 24 Hrs. When I checked the network after 24Hrs, I could only see the 2G/3G net work and not the 4G net work but my old instrument is working fine without any issues at the same location. I had raised a complaint on 3rd Jul and the complaint no is 62971548 @ 11.48 Hrs. When no one had bothered to called me, I had again called the Airtel call centre on 6th Jul and again one more complaint is registered and the complaint no is 63005706 at 10.37 Hrs. When no one again had called me back, I had again lodged a complaint on 07th Jul and the complaint no is 63035501 at 12.19 Hrs. Again when no one from Airtel had called me back to check the issue, I had again called their call centre today i.e. 08th Jul and one more complaint was registered and the complaint no is 63058851 @ 10.49 Hrs. After having a problem for almost 4 to 5 days, I have decided to cancel my connection and move to other service providers. Request Airtel people to improve on their customer service. Srinivas Kumar
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Kumar,

                                      This is with reference to your post dated 08 July 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        S
                                        SANDEEP BEDI
                                        from Ambala, Haryana
                                        Jul 8, 2015
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                                        Address: Ludhiana, Punjab

                                        I have used airtel 4g last 15 days. I am used internet on my all computers. But my wifi is not working in my laptop only show the icon on my network area but when i'm enter password so he can't connect and going invisible. So every time i'm restart my laptop and the highligh the airtel icon on my network area. Pls solve my problem as soon as possible.
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Mr. Bedi,

                                        This is with reference to your post dated 08 July 2015.

                                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                                        Regards
                                        Rakesh Kumar
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Dear Mr. Bedi,

                                        This is with reference to your post dated 08 July 2015.

                                        We were waiting to receive your contact details to enable us to address your concern.

                                        Since we have not heard back from you, we trust your issue has been resolved.

                                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                        Regards
                                        Rakesh Kumar
                                        Airtel.presence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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