Airtel Complaints & Reviews

I am customer of airtel telecommunication having contact no [protected].i am paying monthly rental for 3G service and the company is providing me 2G service on the cost of 3G.some times my outgoing calls are aborted by company between 11:00 to 12:00 in noon even though i have sufficient balance

Dear sir, may narayan bhowmick from Islampur, west bengal, india May airtel post paid ka ek grahak hu or mera no pe 399 pe 1755 mb ka net pack or uske sath 175 pe 500 mb ka extra pack vi liya tha . Par pichle mahine (11th march to 10th april)bill may airtel walo ne bill bana k veja hay ki mera 1755+500 mb vi cross kar liya hay maine . Balki may to uss mahine airtel walo ko bar bar sms or phon ke jariye contact karke mera data status puch karke use kiya hay but fir vi wo log bata raha hay ki mera total data limit cross ho gaya hay.or ab may company walo ko bol raha hu ki maine to aplogogoko batake limit me hee use kiya tha par ab wo log bat ghuma raha hay or bol raha hay ki app ne cross karliya hay par maine bohotbar airtel walo ke confermation lake hi use kiya tha.mera post paid no hay-[protected] Please help me on this matter as erly as possible.

Dear Sir, I(Rakesh Kumar) have done a recharge of Rs. 449 (2.5 GB plan for 3 G) for Mob-:[protected] through My Airtel Account by Credit Card on Sat-16.05.15 at 17:35 & my transaction ID 553654. I have called 4 times to customer care but no body gave any solution.One of your senior supervisor Md. Gulam told me that there is no any this type of Recharge available for Kolkata.Another senior supervisor madam told me that she will co-ordinate a call for my number but still I am awaiting for call. Kindly do some needful .Either make arrangement for returning money or recharge of 3G with new validity. Require your urgent attention regarding this. Regards

Sir, in My colony, two illigal mobile tower are made only 300 mtr distence, without permission of SDA, it all people are now know about tower radiation is harmful for everyone live in area. We are stop that work by SDA but they couldn't removed the tower fitting from the tares. My humble request pls removed these tower materials from my locality. Thanks Mahabir Singh Jyotivihar near Labour colony, saharanpur uttar Pradesh Mobile-[protected]

Hi, I have raise a broad band request and paid the amount online ₹500 on march 12 2015. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. It...

Dear sir, I have purchased Samsung S duos 3 New mobile, U gave me an offer of Airtel 1.5GB 3G for 3 Months each. I avail the offer for 2 month. In the 3rd month next 500 MB was not received.. I call for airtel customer care so many times.. Bt not get the offer till.. So plz solve my problem...Kindly activate the same on My Airtel Mobile No-[protected]. Thanga Thurai.C, e-mail [protected]@gmail.com. Thank you, By..Thanga Thurai

Hello Team, It’s a shame to have the Airtel services because there is no security on our own call history. My postpaid number is [protected], this number was been disconnected due to non-payment of the services and my call history is been “Hacked” by the customer care team and they have called many people from my call history asking for the payment which is an Integrity issue for a Customer. You guys know that if you disconnect the number there wouldn’t been a contact for the customer to ask for payment, if you guys have disconnected the number come home to ask for the payment then calling the contact list from my directory asking for payments which is totally not accepted. This proves that the customer data is not protected and the numbers are circulated amongst the stranger and anyone can call any one number from the customer directory. “ This is a total shame on a reputed company like Airtel” I need an apology from everyone who has called the other numbers asking for me and the payment. If I don’t receive a response on this email and an apology call to the people “Who was called by the customer care asking for me about the payment” within 2 days. I am going to take this Integrity issue and a Breach of contacts to the whole new level. I have all my connection through Airtel which is Airtel Postpaid/Airtel DTH/Airtel Data card. You guys should have find the alternate number and called me and not the others from my contact list. I need a callback from the customer care relationship manager and need an action on the people who has hacked my contact details. Thanks & Regards, Srinivas Raju

[protected] Sir, I mr. B B Koradia, a retired Bank officer settled in Ahmadabad (Gujarat) is a post paid customer of Airtel mobile Co. with a mobile No. [protected] since more than last 2 and half years. I am a regular user and paying Monthly bills regularly without any delay or break. My usual monthly bill was around Rs.150 to Rs.300.All of sudden my Feb-15 bill was raised to Rs.1869.36 & Mar-15 Rs.2018.98 The details provided by Airtel Mob. co. of monthly Bills w e from June-14 to Mar-15 are as under; Sl No.Bill for the Month of Bill Amount Rs.Ps 01 June-2014 255.49 02 July-2014 233.47 03 Aug-2014 248.39 04 Sept-2014 195.49 05 Oct-2014 148.19 06 Nov-2014 286.17 07 Dec-2014 315.25 08 Jan-2015 252.45 09 Feb-2015 1869.36 10 Mar-2015 2018.98 It can be observed from the above details that the maximum monthly bill for Sept-14 was Rs.315.25. When I got a sms intimation of Bill for Feb-15, immediately I rushed to the Airtel Customer Care centre at Maninagar, Ahmedabad. I was shocked to know that out of Rs. 1869.36, SMSs charges was Rs.1628.50 for so called 1878 SMSs. That means the actual Call usage bill was RS.240.86. The Bill is showing that 1878 SMSs were sent by my Airtel mobile No.[protected] to my other Tata Docomo Mobile No.[protected].which is also working in the same mobile instrument. ( i.e HTC Desire-820 dual sim). Now any one can justify that why one should send SMSs from his one mobile no. to other mobile no. which are working in a same mobile instrument. I have tried to convince to the staff of Airtel Mobile Co But it seems that the Airtel Mob.co. has no interest in solving the genuine problem but to collect immediately the bill amount. Moreover, the Airtel mob co. has stop all my services of my Airtel mob. no. [protected]. Sir, I wish to be continued with Airtel, I have already paid Rs. 300/- through Internet bill payment after receiving SMS intimation for Feb-15.The Airtel Mob Co. may acertain from its own sources that the SMSs are sent from one mobile no. to other mobile no. are working in a same mobile instrument since long by its IMEI No. It is also a fact that Immediately after my approaching to the Airtel mobile call centre, so called SMSs were discontinued/stop as per their Bill of Mar-15. Sir, I confirm that I have not sent any of the SMSs shown in the bills of Feb-15 & Mar-15. Hence, it is my humble request & appeal to you and to the Airtel Mob. Co. to reduce the so called SMS charges from both the bills as the SMSs shown as sent by me are realy not sent by me. Please advice me immediately to pay the actual usage remaining bill amount and immediately restore all my services of Airtel Mobile No. [protected] available to me as per the current scheme. Hope for your immediate and positive response. Thanking you sir in anticipation. Yours faithfully, B B Koradia Mob No. [protected] & [protected] & [protected]. Ahmedabad Date : 30.04.2015

today i have gone for the airtel recharge at tigaon road faridabad airtel outlet opp sai mandir .he abused me without any reason .he told airtel does not need any customer like you and given third class abuses. his name is sourabh kumar .he was also abusing airtel and given me threats that no body can touch him neither manager nor owner .he is showing gundagardi and also not well behaved with ladies customer . I know writing here does not bother you but anyway lets see ow sensitive are you for complaints .

Dear Sir/Madam, Kindly do the needful asap. DEAR SIR/MADAM, yet now no confirmation mail has not come for changing the BP of [protected]& it is not attached with [protected].[protected]. Pl. look into this as soon as possible.Already Contacted with Mr. Rajib a_Rajib.[protected]@in.airtel.com on 16.10.2013 regarding this matter you may check. pl call me at [protected] ​​​Thanks & regards, Rabindra Ku. Mishra

Dear Sir, We were using airtel network for our CUG but due to some reason we changed the same with portability, For our CUG number [protected] we are getting call regarding outstanding from landline number “[protected]” as per them they are representative of Airtel and asking for payment for same number, we explain them that this number is now not belongs to Airtel also we have cleared our all dues before portability transferred, but they are using bed words and threatening us for payment which is not belongs to us but used by some person from Ahmedabad in past, as per them we have to paid the payment because we are using this number and irritating with frequent call and threatening. Please clear that the above given number is belongs to airtel or any agency hired by airtel or what before we proceed to make complain against the person threatening to us in Police. Awaiting for your prompt reply.

I made online 3G recharge from airtel site www.airtel.in.. amount Rs 249, site is showing 3 Gb 3G DATA but when I made this payment then I got confirmation massage from airtel showing 2G data of 3GB instead of 3G as shown in site...when I called at customer care they say we will check it... I want my money back they cheated me.. They are showing wrong information on their site to cheat everybody .. online recharge txn ID 52527775 of Rs 249.0

Hi Team,

Kindly refund the deducted amount of 749 INR at the earliest.

Details given for which the pre paid recharge dint take place from your end on the mobile number [protected] .

On 11th April 2015 - POS XXXXXXXXXXXXXXXX BHARTI AIRTEL LI POS DEBIT - 249

On 25th May 2015 - POS XXXXXXXXXXXXXXXX BHARTI AIRTEL LI POS DEBIT - 500

Regards
Shuptha A.B.

Dear Sir, I have MNP my Airtel Prepaid number [protected] in to Airtel postpaid, relationship number-[protected] now i have problem every month in my monthly bill. I have already pay the one time charges of Rs. 250 /- but in every month bill the Rs. 250 /- added as One time charges. WHY it is not understandable for me. I have many a times contacted my Local representative of Airtel (Mr. roopesh-[protected]) to resolve the issue but no action has been taken till this date. Kindly take the necessary action and resolve my problem. If any query regarding the above please contact my alternate number [protected]. Regards,

Hi, I ended up loosing my data pack service due to customer care executive's incomplete knowledge of data plans and now customer care executives are not changing the plan so that i can use my data plan. Today i called up at customer care, but after listening to my point, she just cut-off the call without providing the proper solution. I don't understand why customer care executive are there, if they can not help to customer. Its very unfortunate, irresponsible, non co-operative and pathetic behavior, i have seen from Airtel customer care executives. Few month back i ported this number from vodafone to airtel, just hopping to get best service. However this won't take much time to move back to other service provider if this kind of service Airtel provides. Please act on this asap. Number: [protected]. Service request number PO[protected] Thanks Nitin

Dear Sir I have lost my mobile No.[protected] Name : Sanjay Natwar Kantharia So kindly request you to stop whole function of my mobile.Attached address proof of voter id card. do need full as early as possible. Sanjay Kantharia

SIR, I have recharge my mobile no [protected] recently Rs. 170/- of full talk value, but it is showing 0.00 balance without use of above amount. I have recharge my above mobile no of 3g net balance 1 gb of rs. 189/-, it is showing very poor speed and data also lapsed. please send detail on my mail [protected]@gmail.com of my balance deduction with called detail nos. and also my above mobile no. I have done already this related problem, but i did not satisfied. I upset due to misguide activity of your ward.

I looked up for 3G internet recharge on airtel site and recharged my account with the most suitable offer visible @Rs 249.But rather I got 2G data instead of 3G which I should have got according to the offer.A very unsatisfactory reply was received from the complaint helpline and so I demand for a suitable action to be taken and compensation to be provided. Pramod Kumar Jain Mob No. [protected] Airtel [protected]@gmail.com

On date 24/05/2015 at 12:05 am i have recharged my airtel number [protected] from airtel mobile app. I have applied for unlimited night 3g 1gb at 49 rs. Plan and during payment it displays me to options (1) by debit card (2) by main account so i used debit card But after my successful payment I have got only 150 mb 3g data. After that i call 198 customer care no. But they refused to help they told me that it only has to order by deducting balance from main account. Kindly help me got my money refund from them.

Dear Sir, I requested to disconnect my broadband connection( [protected]) with Airtel in April-2015 due to my job transfer. But airtel is going on asking money to pay which I have not used the device for last 2 moths. Even now also they are not responding for my repeated mail for disconnection. Now I purchased new 4 g hotspot from airtel with [protected]. I am unable to pay for both and which i am not used for. Kindly help me to solve or disconnect my devise With Best Regards, Sujith