Airtel Complaints & Reviews

I received a 4G sim as part of a promotional offer for purchasing a mobile. I followed the instructions to activate the sim, but it failed. Later, contacted the helpline number provided and then customer care as per their directions and then the nearest showroom in person as per the directions from customer care. In the showroom, they mentioned that it might be a problem with the SIM and they wanted me to apply for a new one. Since it is a replacement for the SIM that did not work / get activated, I expected it to be free of cost. But then they wanted me to submit all the proofs, photo and pay for the SIM as well whihc is totally waste of time. Inspite of that except for payment, I repeated the same process requesting them to waive off the SIM charges as this is replacement SIM. Finally, they mentioned that the SIM would be activated in 4 Hours. I waited for the whole day and nothing happened. The next day, I repeated the same process of calling the complaint number / customer care / airtel showroom. I was totally disappointed in the service provided by Airtel and nothing helped in getting the SIM activated. Its real waste of time as they were simply asking to repeat the same process again and again but in vein. It has not been activated till now and when I called the customer care and requested them to escalate the issue, I kept talking to several people in the hierarchy and none of them could help. But then, I finally was able to catch someone who commited that it will be closed by 8PM today. Its not 8.30 and no luck again. Not sure how to further deal with it. Can anyone please help in getting this closed at the earliest. I can provide the mobile number and other details on request.

i have paid my bill and the money from account is deducted and paid to airtel but airtel has prompt the mail that the bank didn't allow to pay. i called network operator and is unavaliable to take calls please look forward as soon as possible

Dear sir i recharge 3G internet pack, but they not provide us. I call to customer care, but they not take complent seriously, they every day extend to time to resolve the problem, but at the end of problem day they extended the date. Please resolve my internet 3G connectivity problem, instantly please, it be very neccessary for me. I think you understand my problem.

Dear Sir, I have been requesting for paper bills to airtel for last one year, but unfortunately the company has failed to deliver on our request and have been harassing us by disconnecting the services. I have proof of request mails sent to airtel in last one year but the company is so selfish that it doesn't care of its customers. This is the last request next I will be forced to initiate legal action. The nos are mentioned below [protected] [protected] [protected] [protected] Regards Pranav Agarwal C/O AJAY KUMAR SUSHIL KUMAR 15-2-163, Maharaj Gunj Hyderabad -500012

I did an online recharge of Rs195 for punjab prepaid mobile number [protected]. This is the second time in 2 months that the 3g data was not credited for this. The conversations with the airtel customer care 121 and [protected](punjab customer care) have been in vain as these guys kept transferring the call to one another. Please help in resolving this issue.

For years, we've been experiencing almost no airtel signal or some with high rate of call drops.Despite of making several complaints with Airtel, no action is in place. Lodging a complaint here in the hope of some action from the parent company.

I applied for fixed line connection on 22 March 2015. I got sms stating that fixedline installation order no. 33286345 will be processed in 3 day. For which I paid Rs. 1000 (Rs One Thousand) as processing charges etc. through cheque. Few days later I got a call from airtel executive that due to some problem activation is not possible and your money will be refunded within 21 days. After 21 day when I called to the executive regarding the refund, he told me that we are rectifying the fault and the connection can be done. Later on 17 April 2015, I got a message that your new airtel fixedline no.[protected] could not be activated and activation fee of Rs. 1000 will be refunded via online transfer in your bank account by 17.04.2015. After waiting for another 20 days after 17 April2015, I emailed a request regarding the refund. On 5 may 2015 I got a mail that that few documents are required i.e. 1. Scanned copy of cancelled cheque 2. Bank account number 3. IFSC code 4. Branch, which I provided on the 7 may 2015. Further I received a mail (reference number is[protected] assuring me that the amount will be credited to my bank account by 06 days. After 10 days of waiting I dropped a mail on 17 may 2015 regarding the non compliance of the words. On 19 may 2015 I received a mail stating that my request has been registered, reference no. 55891258 and once again assured me that the same would be resolved by 11 June 2015. I don’t understand what is the issue which is to be “RESOLVED”. It is simply a cheating with the customer. I am sorry to say that the services of airtel is very poor, they will be giving you assurance and not doing any thing. Ashok Sharma Mob. No. [protected] [protected]@gmail.com

dear sir, i am getting too many sms in a day regarding twitter updates of Commissioner of Police Of Bengaluru & my number is [protected]. therefore please deactivate the servive otherwise helpme out to how to deactivate the service.please reply ASAP. do needful Regards Raghu S [protected]

I would like to inform you that there is an excess amount of Rs.2, 900/= lying with you for the past 7 months in the POST PAID SCHEME. Your Dindigul Branch Officials situated at Sastha communication Sona Tower, Palani Road, Dindigul intimated me, change PRE PAID and they will refund the excess amount. I regret to inform you that I have not yet received the Refund from Your Dindigul Branch for the past 7 months. I humbly request you to kindly look into the matter and arrange to refund the excess amount immediately without further delay.

We are not getting our bills regularly. We are more than 20 connections under CUG. our nos. are being kept under temporary suspension in spite of bills not sent to us. after mailing this problem to the relationship manager we did not get any positive feedback

Mobile number requested to Migrate : [protected] I have asked a AIRTEL Team member MR. Raju seated in Begumpet Hyderabad to convert my Airtel Postpaid to Prepaid and the conversion or transfer was done in such a way that the post paid sim was transferred into a prepaid sim but does not get recharged. When asked they say the network has some technical issues However I still wonder if the network still faces the issue while the transfer was done on 12th May 2015 while the current date is 27th May 2015. I had to run back to the service provider twice and the guys have the same reply. The Cherry on the cake comes while the nearest location to deal for me is at Vikrampuri Secunderabad where the company owns some dumb employees who does not even care to answer for the queries and care for the complaint and instead say we are not authorized to do it from here you can contact the Main Branch. Hopefully if tyhere is a good soul at Airtel who cares for what we write here please do contact me back on email or please give me a call 24/7 on [email][protected]@gmail.com[/email] or call me on [protected] Kailash Perugu

One of the staff from Bharathi Airtel who spoke to me twice reg.. porting, does not have any basic ethics and manners to speak to a customer. I think she needs to be taught how to behave with customers especially when she has called. It was very unpleasant for me to speak to her and the last bit courtesy she has is to bang the phone. my what audacity, is this way airtel treats the customers. I am sorry, but this to shameful for airtel. Her name is Roopashree, that's what she claims.

Dear sir/Mam, I am have used this my mobile no [protected] after 10 year but this no tranfer in my personal name, 15 days is Disconnected in my phone, but your team is not repect continue follow up in your airtel gallery Aundh, ([protected], [protected]) but till date not solve my problem.Please look this matter very Urgent Please... Your faithfully Shrikrishna Shinde [protected].

Sir my 4g connection no.:[protected] which I have already cancelled the connection long back with full setelment and got the ref no. 57433677 against closing of the connection from airtel. But still they are raising the bill and asking me the payment. I want to raise a complain of haresment. and want to claim rs. 5 lakh for the same. Please help me for the same. and let me know how to prosid fearther. Thanking You REKHA JAIN [protected]

I had ported out of Airtel Mumbai to Vodafone for my airtel number [protected] on 6th of May 2015. As my billing cycle is till 22nd of each month, i was told to pay the prorata bill till 19th May 2015. It was airtel 121 who had confirmed the amount. To be on the safe side i paid extra so that there are no issues while porting out. Later my number was ported out on 18th or 19th. However from the same date my online account for the said number was deleated by airtel. I later tried calling airtel for my bill and refund of excess amount, i cud not manage to get to customer care, as my number was no longer valid. Then i wrote mail to airtel for the bill. I was given non-itemised bill (for my 1000 rs monthly rental i always got detailed bill in the past) I protested for the same and also pointed out for the discrepencised as they were showing outstanding of some Rs 350 ( while i had paid the bill in full as i always do). I replied to the mail with both the bills for april and may. Now after sending details airtel does not even responds. Anshum Nandecha anshum.[protected]@gmail.com [protected] [protected]

We have apply for a broadband connection at my office 77 & 78, DSIDC shed Scheme-I Okhla Phase-II, New Delhi, your executive Mr. Pradeep (Mob No.[protected]) visit in our office and collect all documents and Rs. 1000/- cash on 16.05.2015, Enrollemnt form No. 3907145, till date there is no response,

Hi, On March 22nd 2015 i had already requested for disconnection of my airtel 3G dongle [protected] since i had other dongles plus i was relocating to some other place.Customer care had taken down the request for disconnection and told that it'll get processed in 48hrs.I had asked for the final settement and i paid rs 480 during April which was told me the bill for final settlement.I have that bill in my email id.Customer care called twice after that and asked for the reason for disconnection and i told them.My 3G dongle number is [protected]. Now in May I am receiving another bill.And i sent mail to airtel as how it is possible when my number is disconnected.No replies.Called customer care and they told that for some reason the number did not get disconnected.They'll escalate the issue and they told that they can see the disconnection request raised in March and the fault is from their end. Still now i am getting bills and nothing has been done to resolve it.Really disappointed at this kind of behavior. Thanks & Regards, Astha

We have our office in a Basement in a residence, while Vodafone and Tata, Reliance have absolutely no problem in their Signal strengths, while AIRTEL has almost NO SIGNAL. The Signal strength is SO POOR that our calls get dropped all the time and we can not hear the other party properly using the AIRTEL GSM connections. We are using AIRTEL corporate plans in our company and have already complained to them. AIRTEL once sent some one to do a site study and that person agreed that the problem of LOW SIGNALS was genuine. After that, nothing happened, there was no action taken. I am using this connection for the last 11 years... I hope Airtel will look in to the matter and do something about it. TRAI should bring the Number portability / number switching facility amongst operators ASAP, or else consumers like me and my colleagues will continue to suffer at the hands of operators like Airtel. My office is in Sushant Lok 1, C Block, Gurgaon Hope some action will be taken on this complaint.

I have been charged 156 times @ Rs. 5.00 each trying to activate iMessage on my iPhone, yet still not activated and bill generated of Rs. 780/- for these International Messages. The issue is with your 3G connection in Kolkata, then how can you charge the customer for the same. Keshav Jain [protected] [protected]@gmail.com

we are submitting our complaint on behalf of the company 'Tattoo Gizmo' located in HD Block Pitampura, New Delhi. The signal strength is so poor and the speed of the internet browsing is very slow we are facing a lots of problem because of delay in our process. please do concern and do the needful as soon as possible.