Airtel Complaints & Reviews

Hi Team, I am a user of Airtel Wifi through my Wifi dongle and getting charged for heavy 3G plans but the signal is quite low @ my place. I have contacted Airtel customer care regarding this around 10 times. They always say that sir we will ask our networking team to get in touch with you and resolve the issue. But its been 3 months now that I have been trying to contact them and tell our issue but seems they are not bothered about customer issues and showing ZERO sales service. They just want customers to pay money to them for 3G plans whether they get service or not. My data card no. is [protected]. The company can contact me at my registered no [protected]

It was my Airtel Post Paid Number in the Name of Mr Ashish Bist, SO of S.S Bist, which was issued in my name through my original Identification Record details.In the Month of December I was not able to pay my bills because i was stuck in Uttaranchal due to accident and bill was paid later by my Brother with all the LPC charges but they never activated my service so since month of December 2014 i have not got my number.I made several Request and later complaints as well but all in Vain.They always makes me fool and gives me lame excuse because my number [protected] which i bought in the Year 2011, which is five years Old and they are trying to sell this number in higher price.Its my humble request to look into my complaint as this is complete consumer Rights violation.

i requested for disconnection of my postpaid sim no: [protected] on apr, 2015..and i m receiving bills for april, may, june nearly 2000 just without using it..I really don't understand how carelessly they take customer complaints.. I have requested again for disconnection..I need airtel customer care to reply to the registered mail ID regarding the status..Pls be loyal and dedicated to your work without actually creating anymore delays!

Airtel recently introduced roaming tariff for Maharashtra and Goa numbers, if they live or travel to Mumbai. First of all, I don't understand why they introduced this. Many people got message that, to avoid roaming tariffs once has to do recharge of Rs 4 only ( for 60 days ) I got these messages multiple time. But, this recharge was not available at Store or online anywhere. When I inquired at customer care, they said that I have to do recharge of Rs.12. I am surprised with the kind of response I got from CC. Nowhere they sent this notification to any of the customer. This is totally misleading act from Airtel.

I called *121# airtel customer offers it will shows so many offers one of the offer shows Rs23 give 65mb 3g data when i recharge that offer not came and 1.7p/sec came that time i called to customer care he told Rs 23 offer not there but we dail *121# it will shows that offer what can i do

June 18 2015 topup By mistake while scratching my top-up I scratched it a bit hard and now my coupon code is not visible. Serial No [protected] recharge value rs.50. Send me the coupon code please. Please help me out with this! Please send the coupon code asap to my email id Priyanka.[protected]@gmail.com

I HAVE PURCHASED RECENTLY ONE PLAN "MYPlan Family 599 - UPW for my Mobile No. [protected]. Since then I am getting number of problems. Though other problems have been resolved by taking number of steps by me. But, the Internet connection is not activated till date. I have made number of complaints over phone and other plateform, but, no response. Shall I change my Network Provider. I am very much harrassed by the Airtel Co. ADESH KUMAR GUPTA

Hi I am Deepak today I raised a complain regarding for wrong recharge. I have recharge my no.[protected] with airtel app there mention a3g data plan 259 for 1 gb but they are activated different sceme and when I calling customer service he says the plan is updated and that's no t my fault because his airtel app is not updated... Please solve my issue and activate my same data plans ..

I am a resident of Electronic City Phase 1 in Bangalore city. Over the last 6-7 months the network services provided by airtel has been terrible. 3G services are always activated on my phone but most of the time I can't even send a simple text through 'Whatsapp'. The network is such that I cannot even book a cab in most situations. I have restart my phone at east 3-4 times during a day so as to refresh my network. Even after that the internet seems to work fine for 30-45 mins but beyond that the same problem starts again. The problem is not only with the internet service, it is also with calling services. On multiple occasions my phone is out of reach. Moreover, I have tried calling the customer complaint number 198 on multiple occasions but I never get through to a customer representative even after staying on the line for 5 mins. This service has been really pathetic and the company has done nothing about it. This needs to be rectified. Also, I am not the only one suffering from this problem. Other customers have similar issues.

Date: 18th June, 2015 Client Number: [protected] Description: I've been using airtel for years now. The service offered used to be top class. Recently I moved to Pune. I did not want to change my number and thus I've continued using the same sim card. However, the network quality dropped and the roaming rates spiked. While I could manage with their initial roaming rates, last month they spiked the rates and it is no longer financially feasible to continue using Airtel services. I tried contacting 121 and found out the procedure to port the number. However, I'm unable to send any kind of messages from my phone. I tried to submit a complaint with 198. After 8 minutes on the line, a customer service executive picked up the call and said he cannot answer any query as my sim card is registered in Kerala. I called the Kerala number that he gave me then, but I could not get through to another executive and now my sim card is blocked from contacting the customer care services. I tried then to call the nodal officer, but however, that was another pointless effort. I selected the section where I tried contacting 121 and 198 and failed and the only response I got was to call 121 or 198. Desired Resolution: If Airtel can assure good service, well and good. Otherwise, I want to port my number to a better service provider.

Ref: My postpaid no [protected] Airtel Mumbai circle. Since 26/5/15, I have a very slow data speed on 2G. On 26/5/15 SMS was received and since then, Nodal and Appellate Mumbai both are writing contradicting statements (within the sae email) stating that my quota has been used and so the reduced speed. In the same email they are confirming I have used 304MB of my quota of 720MB. Please help. I have 40 emails, 2 Airtel Express visits 4-5 calls done, and am helpless.

I made an online transaction on 15th June 2015 against an advertisement requesting for charity in the below website https://my-airtel.com/pay/SelfcareTopUp/LPrmVL3DMj3CheudFfGuhSx2Fu8UJKJQoPT/ The transaction amount entered was Rs.10 After entering my details and OTP for the transaction, the result came as transaction failure. But Rs. 5000/- has been debited from my SBI bank account no: [protected] and credited to POS PRCH POS[protected] WWW MOBIKWIK COM NEW DELHI Please resolve this issue in a day or two. If not resolved, I will file a complaint against Airtel (I thought it would be a safe transaction since it was Airtel's official website) to the Cyber Crime wing of Police Department and also go to the news papers to highlight these type fraudulent loop holes available in Airtel money (which is being advertised as very safe over the television). Even if the money was transferred to MOBIKWIK the transaction was through Airtel website. Contact email id: [protected]@gmail.com

Hi guys, i have made the payment of 1672r. yesterday and it hasn't been reflected in my airtel account.I have a payment receipt with the me .I called to customer care and talked to even manager's but they said they don't have access to track the transaction reference number.Now how should i actually contact them.I mailed to [protected]@in.airtel.com. and they says this reference transaction number doesn't exist. My account has been deactivated due to this and i still don't know how to enable it.What about my money which i paid. Worst payment service i have ever seen. Kindly Help me in this case.As proof i am attaching my bank statement and the bill generated by airtel.

Dear Sir, This is in reference against our complaint numbers 60575926; 60946737, on 7th April complaint lodged and number is 61136995:- . Please note that our problem is still continuing at same place. Airtel Officers are self closing our complaint. No technical person came and solve this issue. Please visit our place and kindly rectify the problem. If could be possible we need contact detail of area manager of Jaipur and Complaint officers. Kindly requested to provide us these details We are facing following problem from past 5 months :- Extremely Low Network connectivity . Low internet speed. In fact when we are making any call it automatically gets disconnected. We have complaint many a times but we got no response from your people. We have 30+ users in our company who are using air tel corporate connection from last 3 years or more than that. Kindly solve our problem at your earliest since we bearing a high business loss. Otherwise number portability is the only option for us. We are requesting if this problem can not be solve within 2 Days. kindly port our all corporate number to vodaphone Waiting to hear from you soon.

Hello Sir, I want to inform you that last night (June 18, 2015) my balance of prepaid number [protected] got deducted without any class. I just want to verify the reason of my prepaid balance deduction. If you could provide me with the outgoing and incoming call details of the past and present month, it would be very useful for me to keep in track of the call cost and unwanted balance deduction. DESIRABLE RESOLUTION: I request to provide me with the details of my outgoing and incoming calls of my prepaid number to my email address "gprose4au1985" With Regards, Priya

Dear Sir, we have 20 Airtel CUG connections in our office. The signal in this area is very weak for the last 2 months. No effort has been done by the Airtel Mobile service to repair or look into the issue inspite of several complain to the service persons or customer cell . All the customers are facing problems and not able to use the mobile. The strength keeps on fluctuating through out the day. It is requested to solve the above issue at the earliest and covey this problem to the highest authorities of the company..

Sir, I had requested for broad band connection and the same was processed vide ac.No.[protected] order no.36600875, But to my request to instal phone on 17th no reply was received. Would you be kind enough to respond? Sanjeeviah

Sir/madam, Mobile No [protected] Name of Service provider. Airtel Type of Mobile Connection: Prepaid Unique Porting Code (UPC) AR595195 Validty end on 18.06.2015. .I port my no to bsnl. but AIRTEL is refusing my request to port any where. I have called so many times. Please port my mobile no to BSNLPlease resolve the issue as it is very important to have this number activated for me. otherwise i think i should complaint against you and your local service provider to TRAI & consumer court. Thanks

inspite of so many calls n sms none of your team member headed by mr. goutam at chandigarh visited from last one month...so want to disconnect both no [protected], [protected] going to bsnl fedup from your non services regards rajesh kataria [protected]

Dear Sir, I have a land at prime location of Bunga Tharali Chamoli Uttarakhand Pin Code-246481, Bunga Chamoli where I need Airtel to install tower. The tower can provide coverage to all the industries in the area and a huge residential population is also very well in the Line of Sight. I would like to inform you that still we don't have mobile tower at this place of any network. So we have required Bunga Chamoli where I need Airtel to install tower its urgent basis. kindly do the needful. For all informations please contact: Name: Devendra Pharswan Mobile no: [protected]