Airtel Complaints & Reviews

My name is Raghugan Sharma.my no. is [protected] .I received a sms from airtel for recharge with rs79 for 1 GB data.when I recharged with rs79 I have got only50 mb of data. When I called to customer care they did not solve my problem.why they send fraud sms.I lost my 79 rupees.they are not giving me any benefits neither data nor balance.they refused to give me anything.It is fully exploiting the client.They says to check offers before recharge.but why they tell this with offer sms.they are dishonest with customers.

I am using airtel since 2005 and being an honest person I should say that airtel is very customer centric company but for the last 1 year I am facing lot of problems in using internet service and call rates . I have called customer care many a times to resolve the issue but still no resolution . Secondly I want to ask 1 thing that being such a old customer there are no such schemes to reduce call rates . Please look into it and resolve the issue .

my broadband disconnects frequently Have complained 7times past month for which they asked me to change the modem which i did and they even cut my internet for 4 hours which was processed after giving the complaint Now i am fed up and have not decided not to pay the bill for this month

Dear Sir, I have made payment of airtel bill of Rs 854.00 dated 28.03.2015 through my SBI Credit card via payu gatepay. The approval number for the said payment is 023695, Even after several reminders the amount is not credited in my account..Please do the needful. Sachin [protected]

I am using Airtel postpaid number [protected] from last 2 years. As per my billing cycle I have paid my bill on 6th May 2015, due date is 24.05.2015. Every time I have paid bill before due date. But suddenly from 18.05.2015 my outgoing calls has been de-activated. I have call customer care they check the status and advised me to go to the airtel gallery and ask them to check onto system what exactly happened. So on 19.05.2015 I have go to the Airtel Gallery - Thane West and ask them why outgoing calls has been de-active, executive checked the system and replied that due to "Precutionary Basis" my number's outgoing has been deactivate and advised me to submit the photo id and address proof. I ask them why should i submit these document i am not the new customer. Then I went from the gallery and again call to Customer Care that time i have given one shocking reason that due to Fraud applicant your service has been deactivate. I am using Airtel Number from last 2 years and suddenly airtel customer care said that due to fraud applicant, even though I have already submitted the all document. Also note that there is no intimate from your side.

Hi my name Sunil Kumar. I was having Airtel postpaid connection. My Number: [protected] Account No: [protected] I used 1 month this connection and after I gave request to stop (Disconnection). I suppose to pay 1 month bill but this airtel people asking 4 month’s bills. I didn’t use [protected] 4 months. after 1 month only gave request in outlet but they said to Call 121 or Toll free no [protected]. I called and gave request but airtel people telling they didn’t get any request. They can see also I didn’t use [protected] after 1 month. Now they are asking to pay 4 months.

14-may-15 : 1st complaint stating internet not working Airtel Executive : Issue will be resolved within 3 HOURS. 15-May-15 : 2nd complaint stating internet not working Airtel Executive : Issue will be resolved by midnight. 16-May-15 : 3rd complaint regarding internet not working Airtel Executive : Issue will be resolved by 4:30 PM (16-May-15). In all the mails your (Airtel) officials, instead of trying to understand my problem they themselves reply that as per my postpaid plan my data usage has got over and speed limit has been revised, my issue is not with the speed but with CONNECTIVITY, MY MOBILE INTERNET is not working. Your Nodal Team and Appellate Authority call customer only for Ticket closure and for the sake of protocols, not with the intention of resolving customer concerns.

i have convert myn airtel plan plan from prepaid to postpaid. as regularly i have to make a recharge of rs. 600 per month but now on activating to postpaid it comes 4700/-. when gone through the bill the actual usage of myn would be 1200/- only all taxes including. when i gone through dealer the mistake was of the dealers employee as he has not activated myn international plan which cost me rs. 6/- per min. as on activating the plan the sum cost becomes 1.99/- per min. the dealer convinced me that he ll settle down. he told me to pay 1000/- less & pay the bill i had paid. the bill amount. coming to next month again the bill raised to 2546/- as the same think happened international plan not activated which cost me this much. as i also confirmed earlier that is the international plan has to be regularly activated after every monthly bill he told me no. as once activated the cost for activation will be regularly included in the bill amount. unless and untill we stop the services. so, the dealer for the next time told me too wait. and he ll check down the system. but no confirmation from the dealer for 15 days. as i had remind him regularly.as on 19/05/2015 from baroda airtel office i receive the call made by mr. ali & miss. dimple. they both pressurized me to pay the bill and spoke very bad language. as i try to convey that please talk to ajay the dealer of airtel. but they both made a bad language for me. so, please guide me what to do and were to go. myn contact no - [protected], [protected] name - pratik patel

Hi, I have been using Airtel SIM more than 8 Years. But now i came to mindset as airtel is worst customer care members who are all sitting in airtel outlet offices. Since more than 1 month, trying to change service from postpaid to prepaid.I couldn't change that. Whenever i am going, there is a readymade answer like no SIMs availble at now or telling facing technical issue.So couldn't happen conversion now.I have been visited more than 3 outlets. But answer is the same. I have raised MNP request to your members regarding this already. But the person asked me to request one more time at outlet office. Yes. this time also answer is same ie, Techinical issue going on, couldn't happen conversion. Un necessairly i am paying postpaid minimum amount to your company. You need my money without service but you dont care about my issues and struggles. is this the way to treat your customers. When i was changed to postpaid connection initially one person came to my company reception and taken my documents directly. But now i want to change prepaid, you are asking to go outlet office. Your Procedure is very cheap.Always you are treating customer in money perspective. This is not the right way to treat customer. I dont know this mail also will go to trash in your mail. But my opinion about your service gone to dustbin.Again i given to MNP request. Before that validity period i will be wait for your response. Thanks Commonman

Dear Sir, I don't have signal or network in my Airtel sim [protected], [protected] since 4 days how can I activate my Sim without signal. I have cakes number of times and also email no real help till now. Please help me thank you PUSHPARAJ KRISHNAN

I recharged yesterday 17 May 2015 the amount of 145 Recharge for 1 GB 3G Data from airtel official website. On that web site they clearly mentioned you will get 500 MB on the spot & Remaining 500 MB Will get Next 1 Hour on same day. I been Waited Full 1 day for remaining data but still not received.Then i called Airtel customer care number for the same, the airtel representative told me you have already received full 1 GB data & you can check by dialing this number *129*08# Then i hanged up the phone with thank you! I dial *129*08# This number from my same airtel number but it is still showing 400 MB (100 MB i used). please help me out for this problem Thank You in advanced.

Dear Sir, I would like to request you, through this mail that - (1) you kindly change the billing name from RK Jain to M/s Indotek energy solutions pvt. Ltd.keeping address same. M/s Indotek energy solutions pvt. Ltd belongs to me with same address. Corporate identity no. is - U74140DL2012PTC230389 (for your reference please). (2) you kindly send hardcopy of bill instead of electronic mail, as this is a statutory requirement for me. Thanks Rkjain Director m/s Indotek energy solutions pvt. Ltd Add- 16-D, Neelkanth apartment, 46 IP Extension, patpar ganj, new delhi-92 Landline no.[protected]

Since 7 to 8 years i am using mobile no - +91- [protected] Airtel, Karnataka, It got Disconnected in last few days. I need it to get activated as soon as possible. Kindly activate it because its my business and WhatsApp number. Privileged customers should not get such problems. Its very inconvenient. We dont buy numbers every month for new offers. Airtel should understand. hope it will be activated at the earliest

Hi, I am using the Airtel Postpaid Number [protected]. On this number I have 149 plan in which there are 600 minutes(Local+STD), and free SMS. My Bill date is 4 of every month and I pay my bill on its due date every month. As per my last bill my plan benefits renew on 4 May 2015, but when I checked my extra usage till 14 May 2015 it was showing approx 40 rupees extra and it is keep growing continuously and till 16 may it is around 100 rupees. I have call many times to the customer care to clarify that, why I have charged, they are saying that I have crossed the 600 minute limits, but how it is possible to cross the 600 minute limits in just 10 days, they are also not giving me proper detail of my call, I have 15 more days of my months to complete but I am not able to call. just because of extra call charges. Please help me as soon as possible. Regards Imran Khan [protected]

we are faceing toomuch problem our area, due to poor network in three village ramnagar, bairampur and umar pur, in this area most of the people staying arab country for work purpose. they cant contact properly with this people bkz of poor network, when everwhere india are going to digital but we still don't have good 2g net work in our village. please setup a new tower this area. area postal address is given below, vill- bairampur/umarpur/ramnagar po- kumari ramnagar ps - hanskhali dist -nadia west bengal pin-741502

Dear Concern, I was one of your customer of airtel mobile post paid connection. I am no longer using your service due to bad feedback from your customer service. I was using [protected] since 2010, I had some issues over network connectivity and data usage. I made a compalint to your customer service several times but did not got any proper response. Unfortunately it forced me to disconnect the service without any intimation. Now, I am receiving calls from [protected] for payment recovery and they are literally using abusive language. If this is your way to treat your cusomers then I am really amazed and will surely give you the blasting surprise for same. The CSE girl_Pooja Raut: I know is a fake name, don't have any manners how to talk with customers, I think you need to provide proper training to employees of how to talk with costomers. The girl was so rude and mannersless, I may be surprised if she even knows what she was talking. I never seen such kind of mannersless girl in my whole life. I am shocked that India's number 1 telicom company recrurits such a dump employees. I am going to complaint the isssue with ICCF and hoping for better improvement from India's number 1 telicom company. Unfortunately, Airtel Customer, ADITYA..

This is regarding change of broadband plan on my landline number[protected] from INR 1249 to INR 999 plan. I called Airtel helpline twice to change my plan. 1) 11th May - First time I was told that it will be done and I will get an email and sms confirmation. 2) 12th May - I called up the next day to check on the change of plan and I was told that it hadn't been done. I asked the support person to please change my plan and I was assured that it will be done and I will get an email and sms confirmation. I was also promised that the support person will call me the next day to confirm whether I have received the confirmation mail and sms.

My mobile no.is [protected].I cannot send or receive any data from my data connection since three months.I have waisted money in my data pack.I cannot use whatsapp with data connection.Kindly solve my problem & send new set up for my number.

Hi All, I have submitted my request for porting my Vodafone postpaid number([protected]) to Airtel postpaid on 07, May 2015 and I placed this request through airtel.in web portal. Next day Airtel team sent an executive from there end which gave me a Airtel postpaid SIM No.[protected] and collected all related documents along with an amount of rupees 250/-. But unfortunately on 15, May 2015 I got a SMS from Airtel that your address verification failed, after receiving this SMS I went to Airtel Relationship Center to check the details and after reaching over their I came to know that Airtel sent a fraud executive. So, they told me that they have sent an email regarding this but I don't know how much it's true because I don't have anything to prove that they have acted on my complaint. So, this is request to all my friends who ever is planning to port their numbers from Other service providers to Airtel. As Airtel sends fraud executives to collect documents and money and after they will say they don't have a track of such things. regards, Manish Singh +91-[protected]

I Dolly Naqvi and Shadab Naqvi wanted to change our vodafone network to airtel network by porting. I got info stating that this agent person would do the needful. He came to my office charged us Rs 1600 porting charges for two connections 800 each and promised us that it would be done within 10 days. After submitting all documents from our end, constantly following up with them no results, nw they dont take our calls and hve put the blame game. I shall give u all the people associated with this and their numbers. I hve whats app them several times called them several times to refund our money but to no avail. numbers are [protected] jagdish airtel [protected] sanjay airtel [protected] santosh airtel [protected] Kindly follow up with them, its a sheer case of fraud. Kindly reach us on [protected](dolly)/ [protected](shadab)