Airtel Complaints & Reviews

I made online 3G recharge from airtel site www.airtel.in.. amount Rs 249, site is showing 3 Gb 3G DATA but when I made this payment then I got confirmation massage from airtel showing 2G data of 3GB instead of 3G as shown in site...when I called at customer care they say we will check it... I want my money back they cheated me.. They are showing wrong information on their site to cheat everybody .. online recharge txn ID 52527775 of Rs 249.0

Hi Team,

Kindly refund the deducted amount of 749 INR at the earliest.

Details given for which the pre paid recharge dint take place from your end on the mobile number [protected] .

On 11th April 2015 - POS XXXXXXXXXXXXXXXX BHARTI AIRTEL LI POS DEBIT - 249

On 25th May 2015 - POS XXXXXXXXXXXXXXXX BHARTI AIRTEL LI POS DEBIT - 500

Regards
Shuptha A.B.

Dear Sir, I have MNP my Airtel Prepaid number [protected] in to Airtel postpaid, relationship number-[protected] now i have problem every month in my monthly bill. I have already pay the one time charges of Rs. 250 /- but in every month bill the Rs. 250 /- added as One time charges. WHY it is not understandable for me. I have many a times contacted my Local representative of Airtel (Mr. roopesh-[protected]) to resolve the issue but no action has been taken till this date. Kindly take the necessary action and resolve my problem. If any query regarding the above please contact my alternate number [protected]. Regards,

Hi, I ended up loosing my data pack service due to customer care executive's incomplete knowledge of data plans and now customer care executives are not changing the plan so that i can use my data plan. Today i called up at customer care, but after listening to my point, she just cut-off the call without providing the proper solution. I don't understand why customer care executive are there, if they can not help to customer. Its very unfortunate, irresponsible, non co-operative and pathetic behavior, i have seen from Airtel customer care executives. Few month back i ported this number from vodafone to airtel, just hopping to get best service. However this won't take much time to move back to other service provider if this kind of service Airtel provides. Please act on this asap. Number: [protected]. Service request number PO[protected] Thanks Nitin

Dear Sir I have lost my mobile No.[protected] Name : Sanjay Natwar Kantharia So kindly request you to stop whole function of my mobile.Attached address proof of voter id card. do need full as early as possible. Sanjay Kantharia

SIR, I have recharge my mobile no [protected] recently Rs. 170/- of full talk value, but it is showing 0.00 balance without use of above amount. I have recharge my above mobile no of 3g net balance 1 gb of rs. 189/-, it is showing very poor speed and data also lapsed. please send detail on my mail [protected]@gmail.com of my balance deduction with called detail nos. and also my above mobile no. I have done already this related problem, but i did not satisfied. I upset due to misguide activity of your ward.

I looked up for 3G internet recharge on airtel site and recharged my account with the most suitable offer visible @Rs 249.But rather I got 2G data instead of 3G which I should have got according to the offer.A very unsatisfactory reply was received from the complaint helpline and so I demand for a suitable action to be taken and compensation to be provided. Pramod Kumar Jain Mob No. [protected] Airtel [protected]@gmail.com

On date 24/05/2015 at 12:05 am i have recharged my airtel number [protected] from airtel mobile app. I have applied for unlimited night 3g 1gb at 49 rs. Plan and during payment it displays me to options (1) by debit card (2) by main account so i used debit card But after my successful payment I have got only 150 mb 3g data. After that i call 198 customer care no. But they refused to help they told me that it only has to order by deducting balance from main account. Kindly help me got my money refund from them.

Dear Sir, I requested to disconnect my broadband connection( [protected]) with Airtel in April-2015 due to my job transfer. But airtel is going on asking money to pay which I have not used the device for last 2 moths. Even now also they are not responding for my repeated mail for disconnection. Now I purchased new 4 g hotspot from airtel with [protected]. I am unable to pay for both and which i am not used for. Kindly help me to solve or disconnect my devise With Best Regards, Sujith

I have submitted my my complaint 15 days back regarding false billing of Airtel mobile internet charges for Rs 4933.10 . Airtel posted the complaint on 14.05.2015 but so far the complaint not resolved by Airtel. Kindly take immediate action to resove that issue. Thanks & Regards, Gouri Shankar

I had been using internet facility on my mobile since last one year. since last 15 days i am facing problem in internet usage at my home. It works well at other places. Had complained earlier also but no resolution from the airtel staff incharge.

Dear Officer, I am fed up with airtel service.. my mobile number is [protected].. Last week I did recharge of rs 199 for data service of 1.25GB after checking on *121#→ Data service → 2G → 199 RS 1.25 GB for 28 days.. Balance got deducted from my mobile.. it was 400 rs and after deducting my account balance was 201.. but the data pack was deactivated.. I tried calling customer care and explain them all that happened.. but nothing happened.. everyone got the same answer we will escalate it and it will take 48 hours.. in even spoke to their seniors they to have the same reason.. some of executive even told the plan got acctivated at night and it got finished in the same day, which is illogical.. some execute even told that their is no plan as such, Airtel customer service is so pathetic that it takes 5-7 mins to get connected to executive and many of the time while transferring the call to senior the trainee disconnects the call.. so we need to try again.. for next 7-8 mins.. when I applied for porting airtel executive called and agrees that he will credit 199 in 24 hours.. but now it is 72 hrs and no action is taken.. Retention Executive gave me the tracking number as QRCTSO[protected] its not the matter of 199 rs.. but it hurts when you use same number in airtel for 7-8 yrs and this is the service we get in return.. please do the needful.. BR, Nitin Jain

I took a WiFi internet broadband connection from Airtel on 05/04/15 costing me Rs. 4950/- including tax with the stipulation that i won't have to pay a single rupee till the 5 months period of the entire package is over. Now I've been getting emails and sms from the company demanding Rs. 561.15 as tax. Thus I complained the local authorities and they assured me that the said amount is not to be paid by me as my broadband plan had different conditions. Still I'm getting SMS and emails threatening to discontinue my broadband connection. I demand that the emails and SMS should be stopped immediately.

My number is [protected] of West Bengal Circle. But last six months I am in Hyderabad. So I can't use my number frequently. Last I used my number on 25th of April and Balance was more than Rs.5. My request is please active my number again so that I can use it properly because this number is very important and urgent for my personal as well as professional life. Hope you will do the best.

I have called Airtel since my Mobile data was not working it stopped suddenly. on 18-may 2015. they registered my complain and told that my issue will be resolved in 5 day (this is very long time since i am paying for this service). And on[protected] i got message that my complain number #62005453 was resolved.(There was no confirmation call done by airtel not even mail.). so i restarted my phone but mobile date was not working. so i again mail airtel regarding this and they re opened my ticket and again i was give the Resolution time period as 5 day .. till day i have not received any call.. Today i called Airtel customer care. they said my issue is still open. after 5-10 min executive gave me nodal officer number. i called that number but IVR saying they work till Friday. I think this is how Airtel works. and even now i paying for there services.

this is to complaint regarding Airtel executive who said dnt use Airtel connection i[censored] can't, Airtel does. Not need such customer, can't you use brain etc when I told her I am hospitalized I will pay bill with over late fee In 4 days once discharged as I m unable to pay online . I kindly request Airtel to take action regarding this I am ready to port out from Airtel if Airtel does not need such customer once action is taken

my name is mohd. idrees ansari. my prepaid airtel no. is [protected]. the connection is of lucknow uttar pradesh. i bring my sim here in saudi arabia so that i could get the sms of bank transactions and other notification but its not working here. before bringing the sim i have confirmed from airtel customer care that sim will going to work. its still not working. kindly do the needful as i am facing too much problem.

I have recharged my Airtel digital TV with 12 Months HD subsciption by paying Rs.6500 in March 2015. The subscription is valid till Feb 2016. But it is twice this year that the TV is showing service is deactivated due to low balance which is causing immense trouble and frustration. Attaching the reference image to show more information

Hi i have postpaid connection. at my residence there is no network signal of airtel due to which there is a call drop and i am not able to connect to internet and sometimes it says as switched off. My Residence address is No-748/1, Kodappa building, near Mallikarjuna school A.K colony, B S A road cross, Bangalore - 560005, request you to kindly check and rectify the issue as soon as possible. Thank you.

My no. [protected] My airtel no. doesn't get 3G network even thou my airtel sim is 3G and my cell too support 3G Please kindly solve my problem as soon as possible It's been a week but didn't got much help through the customers care centre even I called many times Kindy solve this problem soon