Airtel Complaints & Reviews

Hi, I do get lot o[censored]nwanted calls to my mobile number hence i have requested for Do not Disturb ("START 0" to 1909)some time back and it is not activated yet.If i try to request again it says you have already registered for Do not Disturb. Please take an action immediately as unwanted calls annoying me too much. My Mobile number: [protected] Regards Sudheer

Dear sir, As i called customer care representative to deal with my grudge regarding untimely activation of 3g service, he instead said he cant do anything and there was some heated exchange, but after this called he blocked my phone as mentioned it has been lost and asked to block.. My concern is that your customer care executives are really rude and very hard to deal.. I called customer care again and unblocked my services but still my data services are inactive please help me sir... I am from jammu and kashmir

dear sir/ mam, greetings of the day, this mail is is in reference to my complaint no's/reference id's [protected], [protected], [protected] any many more. let me first brie[censored]p the matter, i am ur customer having [protected], not only this I am having three other numbers running on my name with my family and 2 numbers running on name of my family number also, all of them are with Airtel. I have so many grudges with the airtel for past 2-3 months but this time all the height which has got crossed. I have called customer care on 20th may 2015 night to Activate my International Roaming, they have told me that its the 999 plan so, i told them to activate it. i received the message same night about the conformation and same night my phone network goes. i called customer care again and again from other numbers regarding the problem I have been facing but they replied me that ur request is pending and ur no will be activated in 4 to 24 hours. but all in vain. my family members, who are in India, remained in touch with customer care(CC) about the problem and every time they assured them that it will start working in 2-3 hours. even after reaching abroad my phone doesnt picks network and problem persists. on 26th evening when i landed in india my phone doesnt picks network, i called CC notified the problem that said because of international roaming pending request it has not been working, they cancelled the request and after 1-2 hours my phone starts working. after repeated attempts made by me by contacting CC and going to ur airtel office in my city and noting my complaint regarding the bill of Rs.999 which is pasted along with my bill, for which ur organisation have not provided me services. i have personally contacted CC many time some says that it was pending, some says it has been activated and some says that CC executive make a mistake that 999 is a pack to make calls in International Roaming cheaper. he has to first activate pack of Rs 149 to pick up network outside India. now my question arises that, 1) where is my mistake.. 2) I havent used any o[censored]r the service during International Roaming neither u provided me. 3) infact for those 6 days, for which my phone doesnt picks network, my monthly rental and data pack rental for 6 days needs to be waived off morally and ethically along with Rs. 999. 4) Ni-ether my requested call with seniors have been arranged even after repeated attempts since last one week. now ur good self is requested to waive off my Rs. 999 from my monthly bill along side 6 days rental and email me my new bill as early as possible as i will not be responsible for ur late payment charges, as i will not be paying up my bill till the matter get resolved. in wait of of a justice from ur end as i have got harassed many a times. not only the harassment, but amount of time i am wasting in contacting CC and writing these mails is not possible for me all days. this is type o[censored]nprofessional behavior from a company of such repute is neither acceptable and nor expected. so i am waiting for a quick and positive reply from ur end else i will be forced to shut all my numbers with airtel and forced to sue a case in Consumer affairs and lodge a complaint with TRAI, and CCI. and i will be forced to go to media and social to open a protest against the ur company. my last suggestion to ur company is that kindly recruit those CC Representative who knows something or train them fully before they are behind the desk to help anyone, so that persons like me can be avoided of any such harassment. this is my last mail and next time i will be writing it directly to Telecom Secretary and telecom minister, Prime minister, PMO and TRAI also...

HI I activated roaming pack for my mobile number [protected]. But on 9th of May they closed it and during my bill i got incoming charges for that. As i have not closed the roaming pack, Airtel have closed it . please remove these charges from my bill . bill amount of 1144 need to be reversed. Regards Ravinder M- [protected]

Sir MY mobile no [protected].they deliberately activate service and debit balance 150rs .i spoke custoer care they r not give a proper reason.tdat 9/6/15(4.10pm) amount was debited.they r not responsible for this debited amout..so kindly refunt my amount as soon as possible...

Hello Sir, I bought an airtel sim two years back. From that time the sim is in roaming. I bought the sim in my home circle (Chennai) only. Last Week I bought An 3G enabled Android Smart Phone (Karbonn Titanium S1 plus ) . Today Morning(09.06.2015) I recharged my airtel sim with 28Rs 3G data package in freecharge.com website. And I received a message from airtel regarding the activation of the data pack. It got activated. In my Phone first sim slot is 3g Capable So I inserted it there.Then i switched on the data connection setting and it started showing Roaming Symbol (R) near the Signal Tower of your Sim.So I contacted the customer care from my frnds mobile and they made me to do the possible selections but then too it didnt work out. It was still working out in 2G speed. It was too too slow. So it is in roaming it has higher tariff rates . My Sim Is Still in 2G Speed and it is still showing Roaming Symbol. I want to claim money for this .Waste of time and money being your Customer .Please help me out.i can't change this number as I have given it to my friends and relatives & others. Proof *I have attached the recharge screen shot of freecharge.com *I have taken various screen shots of my phone at various situation while activating 3G. -those Contains of me trying possible options to select 3G Network manually.Whenever I Click IND Airtel 3G its showing Can't Connect to this network. Try again later. But i tried once again afterwards its showing the same thing again and again. Please have a look at it and help me out of this problem .

My Airtel account is not updating with the details of my current bill/bill pay/ current Internet Usage. The page is showing bill of period June 2014 and since then never updated. I have raised multiple requests throught Airtel account but never heard back. Please update the site to reflect my current bills and Internet Usage. Thanks, Supriya

Fraudster transaction has been done thorugh my Citi Bank Credit Card through AIRTEL PAYMENT with the following details. Date: 23.05.2014 Card No: [protected] Ref # 421410 Amount: Rs 5041 It is an illegal transaction and I have raised a police FIR. Can some officials from AIRTEL help me out to get back my money? Thank You.

My airtel No. [protected]. I recharged on 08.06.15 for Rs. 949/- (3G internet pack)from my airtel app through internet banking although amount was deducted from my bank account but I got failure notice from you and didn't got 3G data either. My transaction id is[protected]. Plz do the needful to refund my money so that I can do recharge again at earliest. Hope for a early action. Regards

Dear Concern, My name is Amit and my Airtel prepaid mobile no is [protected]. I had recharged my 3g data balance through your official My Airtel app with Rs.149 on 7th June 2015, When i was recharging the Rs.149 plan benefits were showing with 500mb data with 28 days of validity on your official app. But i got 460mb data with 14 days of validity only. I had called to customer care they told me that the plans has been changed yesterday. Your airtel official app is still showing 500mb data with 28 days of validity in Rs.149 plan. Now who is the responsible for this. I just want to get same benefits as that time was showing on app before recharge. I would like to inform you that My Airtel official app in still showing 28 days of validity with 500mb data balance in Rs.149 recharge as on today on 9th of June 2015. I'm also attaching that screenshot. -Amit

I had applied for conversion of my postpaid card into prepaid card on 5th June, 2015. My postpaid connection has been deactivated on 5th June, 2015 arount at 10 p.m. While my prepaid connection has not been activated yet. Although after continous follow up i have not received any response from the relationship center situated at Bhuj city of Kutch district. My contact number is off since last 4 days and I am facing lots of problem. Also on 5th June 2015, My request for converting from postpaid to prepaid was 3rd time. previous 2 times my postpaid card was not deactivated.

Hi, My airtel no [protected], I am using this no since more then 5 years. Suddenly on 8 June 2015, My no deactivated. I talked to customer care and sent email regarding this issue. They are saying that document verification is failed. This is very disgusting that after more then 5 years use of sim, airtel saying document verification is failed. Thanks Vinay

There is a signal problem in Rupena agrahara as there are no airtel towers set up in that area. The tower is at bomanhalli. So the signal is very weak and it gets disconnected automatically while talking. There is no network available when dialing from room.Please set up a airtel tower near Rupena Agrahara.

I am a airtel Subscriber having number of +91-[protected].Today morning when I search for Net pack offer, there i found an amazing offer(By dialing *121*1#) of 2GB 3G data at the price of Rs.355/-. As aresult at early morning recharged my number with a talktime of Rs-390/- for direct activation of that scheme of 355, where i found an error message of"you are not eligible for this scheme" after that, call to 198 of airtel where they reply me that this scheme is already expire, if I wish to activate that scheme i have recharge through LAPU or recharge another pack which is a regular scheme. now my complain is - when I Have already spend 390 for that FAKE scheme, why should I spend unnecessary 449 again where they dont mentioned that that scheme was only applicable for LAPU recharge... With such fake schemes airtel waste our money.So I want, someone should take an action against them.

as there is connection box opposite to our home BM000608 E-7 mig 173 arera colony bhopal 462016. please shift the place of box from there towards back side because there is some civil work ( fixing pebble block) all around the boundary wall of park by which we think so that, this will make damage to cable line and box also. so please shift box as soon as possible and also please contact to me ( sudhanshu chatar) to make this shifting from sudhanshu chatar. [protected] E-7 MIG 173 Arera colony Bhopal [protected]@yahoo.co.in

My [protected] ref. no CDTPR[protected], registerd on 25/May/2015 at 12.06 pm will be update on 28/05/2015 but my ref.would not be up to date on 08/06/2015.plz sir, update my refr.no and solved my problems and give me my benifit. thanks . Dear Customer ! Thank you for writing to us. We acknowledge receipt of your complaint, your reference no. is PR[protected] . We shall get back to you within 2 hrs. We thank you for your patience.

Yesterday I have done a 3G recharge at my number [protected] with 455/-. Company website showing that you will get 2GB data and also additional 0.5GB data too but in stid of that I got 1.75GB data only which is less than a regular recharge data(2GB) available with the company.. What can I do in this regards, plz help...

I am living near Sector 15 Rohini New Delhi. I am a customer of Airtel since last 12 year. Since few months, call drops frequently. Low Signal or NO SIGNAL. Please rectify the problem otherwise I will be compelled to change operator. My Airtel Number is [protected]

I have raised a request with Airtel for transfer of my broadband connection No. 16588187 on 27th May 2015 ( Request ID[protected]. Me and my husband are calling them on a daily basis with Airtel Customercare and their Senior executives. Inspite of repeated calls on a daily basis no action has been taken yet. We were told that the TAT is of 5 days and today is already 9 th June 2015 ( already 12 days over) and still no action has been taken

Hi Team, I took Airtel Postpaid SIM and i given Rs 300/- as a deposit amount. I closed the SIM on March 2015. they told that through cheque you will get your refund amount(Rs 300/-). around 4 months over i sent mail to airtel Team (Email Id: [protected]@in.airtel.com) many times but only getting a response that we are sending cheque for past 4 months. Really i became irritated and depressed they didn't sent the cheque in my address. please solve this issue as soon as possible. Regards, Ashish Gupta Mob no: +91-[protected]/[protected]