Airtel Complaints & Reviews

Had a bad experience with Airtel Broadband (Account no.: [protected]), I was re-billed for the already payed bills, and even after sending the receipts of paid bills, I was disconnected from the service thrice and had to deal with long-waiting customer care. I sent the paid receipts mail on May 19, and even after sending the receipt they said, payment is transferred to some other account and the internet service was disconnected thrice after that. Only good part was every time I called and went through long conversation with customer care (around 30 mins) my services were resumed for few days. Then finally they asked me to send an account statement, which I believe they shouldn't if they have the received the bill receipts. I sent that anyway on May 30th, and their support told that bills will be updated within 48 hours. On June 5th they called saying that they haven't received the bill payments and disconnected the service on May 6th. After a long call (again more than 30 mins) they agreed to take a service termination request. I really don't understand if the payments are done and receipts are sent over mail why would they ask for an account statement, and even after sending that why they has to continue with disconnections. I believe the termination of connection at least would be smooth from Airtel, so, that they said send the correct outstanding amount this time without re-billing for paid bills.

Sir I have a signal problem in our area for past 6months I ve contact many times to customer care but no response . c iam a valuable customer iam using airtel for past 10yrs . but nowadays ur service is not good . 3g net is not at all working in our area . I ve complaint many times . please severe action n resolve my problem . my mob no [protected]

Dear Airtel, Please note that have converted my postpaid sim to prepaid on 22.05.2014. The postpaid amount has closed on that day itself. Now you send the postpaid bill to me.Why should i pay.For your reference find the attached photocopy of new sim bill. If you are not converting to prepaid, i will go to other. Regards Rudresh S.J Dear RUDRESH S JAYAPPA Biller Name: Airtel Mobile Account No.: [protected] Mobile Number: [protected] Due Date: 15th June 2015 Bill Amount (Rs Ps): 365.17 Payment Amount (Rs Ps): 365.17 Pay Date: 5th June 2015

I have done recharge on 5 jun of 179 on airtel card for net scheme but the prblom id that nly 225 mb has camed in place of 725mb so my request is that i should get my full 725mb. Mo no on recharge done:-[protected] Order id no:- #FCVA[protected]

ON 31052015 I RECHARGE IN MY SAID PHONE FOR CALL BALANCE FOR RS 20/ TRANS ID [protected] AND BALANCE SHOWN ON 31052015 AS RS 15.80. SINCE THEN I DID NOT USE THE PHONE FOR ANY CALL OUTGOING OR INCOMING OR ROAMING PURPOSE TILL DATE, BUT THE BALANCE IS SHOWING NIL, SO I WANT TO KNOW HOW IT HAPPENED, WHAT IS THE HIDDEN CHARGE DEDUCTED FROM MY ACCOUNT . IS IT NOT CHEATING TO THE CUSTOMER. I WANT TO GET THIS AMOUNT REFUND IN MY MOBILE BALANCE IMMEDIATELY. EARLIER TWO TIMES @ RS 35/ DEDUCTED AS VAS THOUGH I DID NOT ACTIVATE ANY OFFERS. I URGE YOU TO STOP THIS TYPE OF HEDDEN DEDUCTION FROM THE CUSTOMERS ACCOUNT WITH REGARDS TAPAN KUMAR MAJUMDAR EMAIL tk.[protected]@ gmail .com contact no [protected]

We are users of broadband services in our office . Our landline no is[protected]. Since June 1, 2015, the broadband is down . repeated follow up are only giving assurances of repairing the faul . it is the fifth day . Our entire office work is hampered.

i have recharge with rs18 on date[protected] at 11:27am on airtel number [protected] and i got message from erecharge that you have successfully recharge with rs18 and benefit got is 185 L+N SMS validity 7 days and now airtel customer care is telling that recharge scheme of 18rs is changed to rate cutter benefit and customer get 3 days validity.. i have message from your company of recharge and benefit than why i am not getting benefit of sms.. my contact num [protected].. solve this as soon as possible of give me benefit of 185sms or refund rs18 of recharge..

WATCHOUT - Airtel does not charge per their plan They overcharge Outgoing/Incoming by 50-200% Every 2-3 days ask confirmation even in middle of night, even if you confirm they don't extend at month-end. Then delay few days & for those few days charge more quoting overseas operators as we did not extend. Many 3rd party give better options.

This is Srinivas recently i applied for porting my number([protected]) from Vodafone to Airtel prepaid at one of your store in Mathikere Bangalore. The problem is i am not able to do any out going calls after activating the number. Even I am not able to recharge my account balance i have tried both online and visited Airtel store. If i call to porting customer care i.e[protected] they are directing me to visit Airtel store and if go to customer they are blaming on technical problem. I don't understand what's wrong. Please find all my details below: Mobile Number : [protected] Name: Srinivas Prasad J Porting Code: VX429316 Date of Application: 30-May-2015 We are very sick of your customer reps.

In the Air-tel postpaid plan they are charging like anything. Airtel postpaid is No.1 fake company, they are doing all fake activities in Postpaid number since many of them wont check their bills because its very confusing. I am affected a lot because of the Airtel. My Plan * 1350 Local Mobile Minutes * 325 STD Mobile Minutes * 1.18GB 3G data * 200 Outgoing Roaming (Local+STD Mobile) Minutes * Daily 100 Local And National SMS Free @ Rs 99 All local calls : 0.40 paise Number : xxxxxxxx99 Outgoing calls : To Airtel - 6:46:10 To Other - 8:38:03 Total : 925 Minutes - Number : xxxxxxxx66 To Airtel - 05:14:27 To Other - 07:28:36 Total : 764 Minutes Net Total : 925+764=1689= I have 1350 free minutes. Now I have to pay only for 339 minutes which is equal to Rs.135.6/- (339*0.40paise) You have charged, Number : xxxxxxxx66 Outgoing calls : To Airtel - 146.40 To Other - 211.20 Discount = 108.08 [protected][protected] Net after discount = 249.52/- Number : xxxxxxxx99 Outgoing calls : To Airtel - 203.20 To Other - 260.80 Discount = 148.80 [protected]-------- Net after discount = 315.20/- TOtal xxxxxxxx99 = 315.20 xxxxxxxx66 = 249.52 TOtal = 564.72/- You have charged Rs.564.72/- instead of chargin Rs.135.60/- What a fake company you are, DO I need to check for everything. Its completely fake, fake and fake! Contact me @ [protected]@gmail.com

Hi You get calls to convert your existing plans to my plan with unlimited 3G data. Do not fall prey to such calls. You would be converted to the new plan and can not get back to your old plan. Ask for mail and or letter confirmation before your plan is changed. Only this can help you to fight your battle... DO NOT ENTERTAIN AIRTEL TELE SALES CALLS ananth

Airtel sales officer Mr. Sanjay Kumar (Mob No. [protected]; [protected]) approached me at my work place & convinced me to port the prepaid BSNL no. [protected] which was being already used by my father with surety that the calls between my existing Airtel CUG no. ([protected] & [protected]) & this no [protected] after being ported to Airtel postpaid will be freed, despite knowing the fact that my father is a state govt. employee & I m working as Asstt. Manager in State Bank of Patiala (both are different corporates). Later when the bills for all the numbers were generated it was found that all the calls which were supposed to be free as per Mr. Sanjay were charged. I conveyed this issue with him & he assured to get it rectified & lingered on for so long despite my rigorous follow up. Even the due date was passed & he later assured that no late payment fee will be charged. But in all the consecutive bills that late fee got accumulated & the calls between all these three nos. are charged. I constantly asked him month after month to personally meet, understand the issue & get it sorted but he paid no heed & said "MADAM MERE PAAS AKELA APKA HI KAAM TO HAI NAHI AUR BHI KAAM HAI, JAB MAI FREE HOUNGA TO OFFICE PAHUCH K CHECK KARUNGA". After severe pursuance he said that he has activated a plan to get the calls made from [protected] to [protected] free by paying the amount of Rs. 99/- from his pocket. Again the bills received included late payment fees for previous month as well as present bill (as the due date was mentioned as immediate) & the calls between the above two no. were charged. This misleading & abusive behaviour of the sales executive is highly unacceptable & has caused tremendous dissatisfaction/tension which affected my performance at my work place too in a bad manner. -Anubha Chauhan A.M. SBoP, Agra Nehru Nagar Mob. [protected]

Airtel sales officer Mr. Sanjay Kumar approached me at my work place & convinced me to port the prepaid BSNL no. [protected] which was being already used by my father with surety that the calls between my existing Airtel CUG no. ([protected] & [protected]) & this no [protected] after being ported to Airtel postpaid will be freed, despite knowing the fact that my father is a state govt. employee & I m working as Asstt. Manager in State Bank of Patiala (both are different corporates). Later when the bills for all the numbers were generated it was found that all the calls which were supposed to be free as per Mr. Sanjay were charged. I conveyed this issue with him & he assured to get it rectified & lingered on for so long despite my rigorous follow up. Even the due date was passed & he later assured that no late payment fee will be charged. But in all the consecutive bills that late fee got accumulated & the calls between all these three nos. are charged. I constantly asked him month after month to personally meet, understand the issue & get it sorted but he paid no heed & said "MADAM MERE PAAS AKELA APKA HI KAAM TO HAI AUR BHI KAAM HAI, JAB MAI FREE HOUNGA TO OFFICE PAHUCH K CHECK KARUNGA". After severe pursuance he said that he has activated a plan to get the calls made from [protected] to [protected] free by paying the amount of Rs. 99/- from his pocket. Again the bills received included late payment fees for previous month as well as present bill (as the due date was mentioned as immediate) & the calls between the above two no. were charged. This misleading & abusive behaviour of the sales executive is highly unacceptable & has caused tremendous dissatisfaction/tension which affected my performance at my work place too in a bad manner. -Anubha Chauhan A.M. SBoP, Agra Nehru Nagar Mob. [protected]

I got massage from airtel on 07.05.2015 saying that "You have consumed 849MB of 1024MB built in mobile internet data on your airtel mobile [protected] till 14.52Hrs, 07-May-2015. post 1024MB, charges as per bill plan apply" After 14.52 Hrs, 07-May-2015, I have consumed aprox 50 MB over all consumption of my data 849+50=899MB i.e with in my free data usage limit 1024MB but Airtel has charged Rs.500 excess amount for 1024+200MB (aproxi) The excess amount of Rs.500 to be refunded because the information given by airtel is misleaded me to consume excess data.

My name is manu, my number is [protected], upc code: TX882236. I requested to prepaid porting at No. 1, 2nd Main Road, Mathikere, Bangalore - 560054. I have requested to port from docomo to airtel at 23/5/15. after that 30/5/15 docomo sim is deactivated and but airtel sim is not activated so i want to register a complaint against airtel company..so please solve my issue. My porting number is [protected].

Dear sir, I m Prramod Bhaskar Patil kindly requesting u for incoming and outgoing call history details for the month May 2015 for my mob.no.[protected], my email I'd is - [protected]@rediffmail.com. I m ready to the pay charges apply for this. Thanking You, Pramod Bhaskar Patil

Hi my no. Is [protected] . There is automatic activation of laila service on my mobile with a deduction of 35 Rs And now 15 rupees . I by mistake clicked over the site for this service and now the company activates this service after a few days . I want to stop these services forever. I dont even know what's there in these services. Kindly please help me with this regard! I shall be grateful to you .

My airtel number shows 1024mb when i recharged I started browsing and closing msg shows 00.4 mb used every time i on and closed like this every time its showing wrong calcuate airtel cheats internet browsing calculations. And as so on 1 gb is is ended like this only .4 mb every time . This is my 2nd time i recharge my pack 3rd time no to airtel internet

sir main utter pradesh se amroha distric ke avas vikash 1st me rahta hu mera complaint hai ki airtekl frod kar raha hai wo jhooth bol raha hai airtel kahta hai ki 2g speed 60 se 70 kbps milegi magar wo 5 se 15 ke bich hi deta hai wo apna prachar jhutha kara raha hai min customer care ko call kar ke thak gaya hu magar kuchh nhi sunta hai log

Sir, I am using two sims of airtel Nos are [protected] and [protected] on my double SIM mobile. On [protected] I uses internet pack of Rs.125/- per month. All of sudden on my no.[protected] I got SMS that I have used internet usage of Rs.2350/-for which I never requested. When I contacted customer care they bluntly told that they can only waive Rs. 1000/- only. I request to waive the entire amount on internet usage as I can not use Internet on both the SIMs. Moreover I never requested to activate Internet on my mobile No. [protected]. At present my no. [protected] is under suspension. Request for justice. Regards D.S. Dabas. New India Assurance co.ltd