Airtel Complaints & Reviews

dear sir/mam, i, rashmi joshi, have been using Airtel prepaid sim in my mobile- [protected], for the last one year. i have recharged it on 01 june 15 with rs. 300. After that i could made only two local call and there is no money in my account now. i don't known where my money has gone. please help me as this has happened with me before also. i want my money back in my account n the assurance from Airtel that they will not use my money without my audio concern. Thank you Regards Rashmi Joshi cochin

I have rechage my airtel no. - [protected] of Rs. 179 and MyTransaction ID[protected] and i got also conformation message, but after 10 or 15 minute i get one message transaction was fail due to some technical error. so what happen my money also deducted from my account, so please help me.

Dear Sir/Madam, Please look into the matter i am fed up with airtel services, we are continuously follow up from last 1.5 months for converting postpaid number ([protected]) into prepaid and for this we have already submitted all the required documents along with fee and deposited all the outstanding payment of this number. please go through trail mail and please do needful urgently. Today interaction number with customer care is [protected] Regards, Mahendra Kumar contact number [protected] ———- Forwarded message ———- From: Kumar Date: Thu, May 28, 2015 at 11:08 AM Subject: Fwd: Fw: FW: Conversion of Mobile No.[protected] into Personal connection To: [protected]@in.airtel.com Cc: Ranbir.[protected]@aam.com Dear Sir/Madam, Today Interaction Reference Number [protected] regarding conversion of postpaid number [protected] to prepaid. I would like to share you one of the poorest response from your Airtel team Rudrapur (Uttrakhand) in respect of converting postpaid connection into prepaid. We are following with Mr. Paras Kumar Kakkar Corporate Relation [protected] Rudrapur.[protected]@in.airtelworld.com for more than 1.5 months for converting postpaid mobile number [protected] to prepaid for that we have given all the required documents along with requisite fee and all the outstanding payment of this number also had been paid. Services of this Mobile number is closed 1.5 month back but still it is not converted into prepaid even so many follow ups with him, you may see the trail mail in this regard. I am using this mobile number for more than 10 years, that’s why i want to continue it. Further you are requested to look into the matter and please do needful. Regards, Mahendra Kumar Mob [protected] ———- Forwarded message ———- From: mahendra kumar Date: Thu, May 28, 2015 at 10:40 AM Subject: Fw: FW: Conversion of Mobile No.[protected] into Personal connection To: Mahendra Kumar Sent from Yahoo Mail on Android From:”SinghNegi, Ranbir” Date:Thu, 28 May, 2015 at 10:30 Subject:FW: Conversion of Mobile No.[protected] into Personal connection For your information pl. Thanks Ranbir —–Original Message—– From: rudrapur rm [mailto:rudrapur.[protected]@airtelworld.com] Sent: Thursday, May 28, 2015 10:22 AM To: SinghNegi, Ranbir Subject: RE: Conversion of Mobile No.[protected] into Personal connection Dear sir, Sorry This no. Was not converted into prepaid Thanks and regards Paras Kumar Kakkar Corporate Relation Bharti Airtel Limited [protected] Rudrapur.[protected]@in.airtelworld.com​ ________________________________________ From: SinghNegi, Ranbir [Ranbir.[protected]@aam.com] Sent: Thursday, May 28, 2015 10:12 AM To: rudrapur rm Cc: Varun Mahajan Subject: FW: Conversion of Mobile No.[protected] into Personal connection Dear sir/madam, This is in reference to the trailing emails, we regret to write that till date you have not converted the above mentioned mobile number into the personal connection of Mr Mahendra Kumar. This is not first time, in past also we have been faced very poor response from your side. Once again, you are requested to convert the same without any further delay and please confirm the same. With regards, Ranbir Negi AAM Pantnagar Axle Pvt. Ltd., Pantnagar. From: SinghNegi, Ranbir Sent: Friday, April 17, 2015 9:29 AM To: ‘rudrapur.[protected]@airtelworld.com’ Subject: FW: Conversion of Mobile No.[protected] into Personal connection Dear sir/madam, Please convert the above number into personal connection of Mr Mahendra Kumar. His ID is attached herewith for your ready reference. Please confirm the same. With regards, Ranbir Negi AAM Pantnagar Axle Pvt. Ltd., Pantnagar. From: SinghNegi, Ranbir Sent: Wednesday, April 15, 2015 10:53 AM To: rudrapur.[protected]@airtelworld.com Subject: Deactive Mobile No.[protected] Dear sir/madam, Please deactivate Mobile No. [protected] with immediate effect, as the user has left the organization. So, please deactivate the same and confirm. In case, he would like to convert this number into his personal number, we donot have any objection. You may please allow him for the same. With regards, Ranbir Negi AAM Pantnagar Axle Pvt. Ltd., Pantnagar.

Sir maine airtel internet pack activate kra airtel app se Rs 97 ka. Mere account se rs 97 kta. Aur mere pack activate nhi huwa. Customer se baat karne pe bta rahe hai ki aapne 96 ka recharge kra hai.. aur apko dusri benefit prapt huyi hai.. sir mere paas 97 recharge sucessfull hone ka airtel se sms bhi aaya hai.. sir hum kya kare. Sir airtel se jo sms aaya hai wo niche paste kiya huwa hai. (Your airtel mobile [protected] online recharge txn ID 302112 of Rs 97.0 is processed successfully.CASHBACK, FULL TALKTIME, FREE DATA. For exciting free recharge offers & to track usage get myairtel app. Click airtel.in/myAirtel.) Pankaj kumar [protected]

Land for tower Installetion dear sir I am Raju Palit from malda city under gangarampur areas people. i hope my village is suitable for your air tel tower installation because here is Only vodafone provider use every people and most of the peoples are suffered from bsnl land line connection so if you put tower definitely they become air tel customers so for your support I will provide you my own land near to village (radhanagar) If You interested you can contact my PH No [protected].

Sir/Madam SMS service has not been working on my no.[protected] since I have changed the SIM in same mobile. In this regard, I have submitted 4 complaints with Customer Care executives but nothing has been done and I am unable to receive my important messages sent from my bankers. Please do the needful in this regard. Vipin Sharma

I am from chennai. I have ported out from my existing service provider and moved to Airtel from 10th of May 2015. My connection was activated on 11th of May and from the date of commencing my Internet was not working. I called to customer care on the same day, They replied back seeking 48 hours for rectifying issues. Now almost more than 20 days my problem hasn't been solved. I have even mailed to appellate officer which is of no use. My 1st month bill has been delivered and now they are asking for payment. Worst ever service I had in the recent time. Can some one tell me how to escalate to higher authorities ?

My 4G worked very well for about 2 months but then it started to disconnect frequently and now it has completely stopped working. Despite many attempts to get some help (SR62154257, SR62238660, SR62238660, SR[protected] all I get is people ringing me up asking endless stupid questions and making promising of sending a service engineer. After 8 days no service engineer has visited my residence to solve the problem despite it being clear from the start that there is some sort of hardware problem. Airtel seem to have a lot of poorly trained support staff who really don't give a [censored].

Dear Sir, I have made a recharge yesterday (31.05.2015) for an Amount of Rs. 1000 to [protected] (wrong number) through paytm at around 10.15 pm by mistake. The Correct number is [protected] (right number). Request you to kindly re transfer the amount, i can provide all the details of transaction if required.Kindly do the needful at earliest.

Dear Sir, An amount of Rs. 449 has been deducted on 26th May from my Credit card while recharging for 3G internet my no. [protected] . on 29th May i tried to recharge again from my SBI internet banking Name: Rakesh Tripathi transaction reference no. [protected]IG0ACHOFS8 for Rs 449 money was deducted but recharge failed. 3G internet pack was not recharged, later on after some time, i have recharged for Rs. 249 in both cases . Kindly credit my account with Rs 449 ( twice ) which was deducted from my account and recharge failed at your end. I tried to contact at[protected] many times but could not speak to customer care executive. Rakesh

Surrender of connection Respected Sir, This is to inform you, that I would like to surrender my post-paid connection as my location has been transferred Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows: Name: Mrs. Suman Khosla Airtel No: [protected] Yours truly, Suman Khosla Present Contact No:+91-[protected] Email: [protected]@vsnl.com

I live in Sector 21, Gurgaon and having an Airtel connection in my Mobile. For the past few days, 3G services in the area have been worst. This is happening on a periodical basis (3G services are hit 2-3 days every week.), and when I called customer care regarding the problem, they told that it i a temporary problem and will be sorted in 4 hours (it's like they have scripted answer for every type of problem) and they have been saying this for every week. whatever be the case they have same scripted answer that it is a temporary problem and will be sorted in 4 hours and then nothing changes. Please look into the matter. Airtel, Please have some dignity. You are the largest mobile service provider in India atleast better your customer care. (I have had worse dealings than this current situation with Airtel, If this continues you may loose your customer base and obviously I'll be forced to switch to another network.

My Airtel postpaid mobile no [protected] recently giving lots oftrouble- To start - Ot was not getting network connections - I visited Airtel outlet at Mayur Vihar Phase @- got SIM changed - It did not get network connection for two days - had to visit same office to get it operational ( Network connection). SMS was blocked as a result of SIM changed- it got operational on request- Today The number is a again open for Emergency Call only - I cannot make calls or get important bank functioning carried on as a result- May I request you to kindly inform the actual problem- why it has become so eratic that I face problems even after bills are cleared well before last day of payment?

I use airtel only from accessing internet. i used to recharge 2g plan of rs 176 of 1GB with 28 days validity. My problem is that due to very slow speed i can not use my full data. I can use only 300-500 mb, rest of data go useless. The company should either provide enough speed to use 1 gb data in a month or extend the validity of the pack up to 3 months . Airtel and other comparies are looting consumers by not providing low data usage plan with 1 month validity. Low data usage plans have validity of 14 days only.

respected sir/madam, my airtel sim ( [protected]) is not working properly since yesterday. i am unable to make or receive calls . its showing "UNABLE TO CONNECT" all the time.. even i am unable to contact the customer care number of airtel from my sim. but the matter of concern is that its receiving messages properly. REQUEST:resolve the problem on priority.

Hi, I have converted one of my postpaid number to prepaid, I have done all verification and done first recharge also but still I could not able to do any outgoing or incoming calls from newly converted SIM even I could not able to reach out customer care executive from that number by calling 121. But I have called to customer care many times from my another postpaid number but still they are saying that technical team need to provide update on this until that your mobile will be like this only we can not help on that and we will escalate like this only they are saying. So please make it as high priority and look into it ASAP because due to this suspension my work getting affected and am getting loss My mobile number: +91-[protected]

I am using postpaid connection.but i am changed postpaid to prepaid(4.5.2015).postpaid connection deactivation but not activate the prepaid connection. i am really abset.lot of time i am visit t-nagar airtel showroom.he's not respect to me, it's very worst service

Dear all, This is about Airtel Hello-Tunes (which in itself is total waste - full of advertisements). Last month I had activated it on my Samsung Galaxy S4 ([protected]). After I realized that it was as bad as it gets, I deactivated it 2-3 days before it was to be renewed, by sending STOP to 155223 (shown in picture). And today, it got AUTOMATICALLY RENEWED (shown in picture). WOW!! This time I called 155223 and stopped it through a maze of dumb options. Again it gave me a message, that it has been discontinued. And again, within 2 hours it got AUTOMATICALLY RENEWED. (shown in picture) This time I called the 121. No facility to talk to customer care. Then I found out 198 was the complaint helpline. I finally reached to customer care after hectic search, and they told me, "SIR, AAPKI AIRTEL HELLO-TUNE AAJ BAND HUI HAI. WE'RE SORRY FOR INCONVENIENCE. AAP KOI AUR INFORMATION CHAHTE HAI?" They didn't even hear my problem, forget about trying to solve it. And kept giving me the same lame statement mentioned above repeatedly, as an answer to all my questions. WOW AIRTEL!!! (Y) A very good way taken by the company to snatch even more money out of our pockets, for their services, services - I'm sorry, I can't describe in a decent language. It will be very satisfying if this problem is looked forward to, as I'm sure there'll be hundreds of more victims like me. Awaiting Response. Thanks Consumer Complaints. -Shrey Bhatnagar ([protected]- Airtel Jaipur Number)

My name is Rajeev Trivedi. My Airtel mobile no is [protected]. I am fed up with Airtel. They are doing cheating. On 27 May, 2015 I have done 2g data recharge of Rs. 42/- for using WhatsApp through airtel website (encl. detail of 2g data pack). I switched on my mobile data and opened WhatsApp chat at the same time. Then I switched off my mobile data. I saw, the amount deducted from my main balance. To confirm this, I have taken screenshot of the deducted amount and repeated the same process again and I found cheat done by Airtel, the amount has been deducted from my main a/c balance. On 29th May 2015, I have done talktime recharge of Rs 100/-. Till 31st May 2015 they deducted near about Rs. 60/- from my main a/c balance so far. I don't know why Airtel is doing such type of cheap things. I want my money back with compensation. Please refund the amount as soon as possible. Thank you! Encl: 1- net pack details. 2- Deduction proof. 3- recharge details.

Dear Team I have Airtel sim number[protected] and Mob No [protected].I am currently in Dubai and am not able to connect to the available network. Please guide me for the process or what should I do to get it connected.You can reach me on my mail ID [protected]@gmail.com or on below mentioned number. Thanks and Regards Atul Kant Sharma [protected]