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Airtel Complaints & Reviews

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Updated: Apr 20, 2026
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M
mukesh302
from Junagadh, Gujarat
May 7, 2015
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Address: Jhabua, Madhya Pradesh

Sir I got a message From an indian number ([protected]) airtel with message content your mobile number have been selected as winner of 1, crore in Australia ICC cricket pmt draw. For claims SMS your name & address to this no:([protected]) please send me the right information may email.rajgoyal302 @gmail.com
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    H
    hkaur50
    from Delhi, Delhi
    May 7, 2015
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    Address: New Delhi, Delhi

    I bought an Airtel dongle anytime plan on 15th Feb and paid 2400 over the counter at East of Kailash store. This includes the cost for dongle and 3 months rental. Customer services has not been able to fin this payment in 3 months, I have had interrupted services since April. They Barr my services after every 48 hours, I have called them 7 times and logged complaints but no one has got back to me. Hersey Kaur [protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Ms. Kaur,

    This is with reference to your post dated 7 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com.

    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      Z
      zahedul
      from Valavanur, Tamil Nadu
      May 7, 2015
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      Address: Bangalore, Karnataka

      Airtel has auto debit the bill amount from my Citi Bnk Credit card, which was already paid through easy recharge. Without informing me they have debited the amount 764 Rs from my CITI Bank credit card even though i have never given them any authorization . It's complete fraud and they are not helping me in resolving the issue. Please help. my no is [protected]. Thaks Zahed
      Airtel customer support has been notified about the posted complaint.
      Dear Zahed,

      This is with reference to your post dated 7 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com.

      Regards,
      Umesh Arora
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        ag9888
        from Patiala, Punjab
        May 7, 2015
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        Address: Patiala, Punjab

        i recharged my airtel no . [protected] with 100 rupees from my airtel application through debit card. i paid 100 rupees for full talktime and my no. was recharged with 86 rupees only . I want my remaining balance as soon as possible . I recharged on 6th may 2015.
        Airtel customer support has been notified about the posted complaint.
        Dear Customer,

        This is with reference to your post dated 07 May 2015. We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          sniha
          from Noida, Uttar Pradesh
          May 7, 2015
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          Address: Jorhat, Assam

          whoever calls me, my phone is shown switched off even if its not. after a while i get to know that somebody called me since i get the message that i have these missed calls from these people. my phone is never kept off, but due to network problems it is shown off
          Airtel customer support has been notified about the posted complaint.
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            R
            rratul
            from Kolkata, West Bengal
            May 7, 2015
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            Address: Kolkata, West Bengal

            Today Rs 50 has been deducted from Airtel Number [protected] for installing a game " Avenger". I called Airtel helpdesk number 198 from my phone to inform that the Game was not installed intentionally as My Mother was playing the game and there was may be a pop up which was clicked mistakenly. Mr. Pintu Roy when received the call, I asked whether there is any way to get back the balance as it was very weird that the amount was deducted without any confirmation rather just a pop up. Mr.Pintu ordered me not to play any games in future in my phone otherwise same thing can happen. My question is who is he to order me?? Then I asked is there any solution or contact or mail details of any where I can raise my problem he strictly said NO. I even asked can you transfer the Call to Senior System executive he said "NO I Can't, Try somewhere else". He even put the call on hold and disconnected the line. My question is how dare he is to behave with a Customer this way? WHY 198 number is there if any Customer doesn't get any help?? How dare he is to disconnect the line this way?? How dare he is to give order to a customer Not to play any games?? This is really a dissapointing service from Airtel and its Executive. I need a formal Apology from Airtel and I need the money back which was deducted in a wrong way. This is really Disgusting and ridiculous.
            Airtel customer support has been notified about the posted complaint.
            Dear Atul,

            This is with reference to your post dated 07 May 2015. We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards
            Rakesh Kumar
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              S
              SHRINATH A KOTHALE
              from Pappinisseri, Kerala
              May 7, 2015
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              Address: Belgaum, Karnataka

              SHRINATH A KOTHALE CELL [protected] KARNATAKA RS 175/- RECHARGED THROUGH CREDIT CARD4******6963 AT MOBIKWIK NEW DELHI AT 23:13. DTD 14/04/2015. NEITHER 2G DATA CREDITED TO MY [protected] NOR AMT REFUNDED TO MY CREDIT CARD 4****6963.. PLZ VERIFY AND DO THE NEEDFULL YOURS TRULY SHRINATH A KOTHALE
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Kothale,

              This is with reference to your post dated 07 May 2015. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                Sahilbhardwaj
                from Ludhiana, Punjab
                May 7, 2015
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                Address: Ludhiana, Punjab

                I had applied for number portability on [protected] from airtel to Vodafone and I paid around 100rs more than the bill so that I could use it if I needed to and still be able to port to Vodafone in a couple of days. I was going to Mumbai that very week for a couple of months and was tired of airtel's lousy service. My number kept working for about a month and then it stopped working so I went online to search for the problem. Turns out after the porting request was filed and denied because the greedy telecom operators were charging me according to their will and not by the plan I had opted. After the number stopped working I had to get a new number to stay connected so I switched back to Vodafone. Since the services on the sim were terminated by airtel, I trashed the sim. Whereas airtel has started sending bills after 2 months of terminating my services. Please make sure the telecoms are not operating out of the law.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  sachin_paul45
                  from Mumbai, Maharashtra
                  May 7, 2015
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                  Hi Team, Just to request if you can get the concern resolved. This is the last time, I’m trying to contact you guys. Hope you will help me in this regards. I’ve sent emails to Airtel almost 10-12 times including all channels, however no one is bother about the customer frustration and wastage of time & money. Now I am feeling so cheated and harassed even after dealing with one of India’s best telecoms company, I didn’t think that had to face so much of mental torture. I have raised the issue with Airtel Customer Care, Nodal Officer and Appellate Authority and after doing too much of follow-ups. I’ve not been even acknowledged. They never heeded to that request. I have recording of the conversation and sent the same as proof. They do not listen to me which is adding lots of the frustration. Can you please register the complaint for immoral tactics followed for selling the product. Original Email Regarding the concern: Hi Team, This is in regards to the procurement of a Wi-Fi dongle. I purchased it because of the information/details were provided before the product was handed-over to me. I was said that the dongle doesn’t cost anything and further it has been charged total for Rs.3250/- hence the plan has been set of Rs.2550/-. and second point – I was informed that I will get the 3G speed with unlimited browsing and only 2GB for downloading. But this is the worst speed, I am getting now. So the payment was made because of the aforementioned words. If you cannot fulfil these, then kindly have your product with you and refund my money back. (Please refer attached communication between your sales agent). Hope for the helpful response. Thanking you in advance for the help Regards, Sachin Kumar My Phone Number:[protected] & Alt# [protected] Email ID: Sachin.[protected]@intertek.com
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    avijit.frnds
                    from Delhi, Delhi
                    May 7, 2015
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                    Dear Retailer I want to mnp my relience number [protected] and [protected] into airtel postpaid.so i have spoken with airtel care execative but i have not get any possitive response from airtel though i. Plz do thw needful. REGQRDS AVIJIT KHUTIA [protected]/[protected]
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      sreenudurgam
                      from Hyderabad, Telangana
                      May 7, 2015
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                      Address: Hyderabad, Andhra Pradesh

                      yesterday i got a message from airtel recharge with Rs17 std& Local calls 1.2p/2s for 90days at the time of 3.45pm. Iam recharged with Rs17 at 7.40pm, my benifit std& Local calls 1.2p/2s for 90days not add in my account i want my 90days benifit offer immidiately
                      Airtel customer support has been notified about the posted complaint.
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                        M
                        Md. Nizamuddin
                        from Kolkata, West Bengal
                        May 7, 2015
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                        Address: Kolkata, West Bengal

                        I submitted a form and all my documents and Rs.4770 cheque to an Airtel representative on 4th may.He assured that the connection would be installed by 5th of May...Its the 7th and no one has installed it till now. Today someone called from Airtel and told me that the connection could not be installed due to the box is full of connections in my area and so no more new connections can be taken and hence the cheque would be refumd.This is very bad service I have experienced from Airtel. I am an advocate of Calcutta High Court and because of your assurance I surrendered my old broadband connection and now I am facing huge problems. Now I have to pay again for the installation charges of my previous broadband connection.This has left a very bad impression on me about Airtel.I don't want my cheque to be refund but I want the installtion to be done.
                        Airtel customer support has been notified about the posted complaint.
                        May 07, 2015
                        Updated by Md. Nizamuddin
                        My installation ID[protected]
                        Dear Mr. Nizamuddin,

                        This is with reference to your post dated 7 May 2015. We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          D
                          deepakg_10
                          from Ghaziabad, Uttar Pradesh
                          May 7, 2015
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                          Address: Udaipur, Rajasthan

                          My airtel number is [protected] and using as 3G modem, but i am very happy to tell u that u never give me 3G speed, i always get speed up to 40kbsp... gr8 jobs guys... I try to complaint this issue on customer care, i got reply that they are sending some people at home or sending config detail on my number or tell me some settings, but i did nt get speed more than 50kbps. i recharge my number with 655 or 599 rs amount for 3G but never get 3G speed. I am loosing my control so plz solve this issue else i will stop this service.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Deepak,

                          This is with reference to your post dated 07 May 2015. We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                          Regards
                          Rakesh Kumar
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            onlythesunny
                            from Gurgaon, Haryana
                            May 7, 2015
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                            Dear Sir/mam, Myself Pradeep Kumar and my Fixedline no. [protected]. i was requested you to shifted my connection to my new address. your lineman has been shifted my connection to my new address but your executive has wrongly captured my current address in your database. please update my new address correctly in your database. i was given you my new address G -117, Ground Floor, Near Airtel Office, Dilshad Colony, Delhi - 110095 but your executive has updated my new address is G-111. This is wrongly captured by your executive my address is G - 117 not G - 111. Request you to update my new address G - 117 and send me the confirmation as soon as possible. New address details are given below:- G -117 Ground Floor Near Airtel Office Dilshad Colony Delhi - 110095 Thanks and Regards Pradeep Kumar [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Kumar,

                            This is with reference to your post dated 7 May 2015. We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
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                              A
                              anilkumar.itbp8
                              from Gurgaon, Haryana
                              May 6, 2015
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                              Address: Jabalpur, Madhya Pradesh

                              Hello...  My phone no is [protected] Airtel (GSM prepaid) sir maine 197 ka internet pack  krwaya tha jisme mujhe 3gb 2g data milna tha par mujhe sir 2gb data balance hi  received hua hai, airtel care par call krne par maine kai bar complaint registered krwai hai complaint no CBNRD[protected] hai 2 week sa prashan hu har bar new reference no snd krte ho par koi samdhan nhi krte plz help... Thanks
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Kumar,

                              This is with reference to your post dated 06 May 2015. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                Lucky lucky
                                from Delhi, Delhi
                                May 6, 2015
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                                Address: Panipat, Haryana

                                My contact no. Is [protected]...Name raj kumar jhamv..M facing a barring problem for last 2 months...and billing issue for last 6 months... Our loclocal executive name davender Singh his no. Is [protected] is asking me pay rs.1000 rs.. We start your no. Immediate... BT I facing a same problem ffofor last 35 days. ..davender is not attending our call For last 20 days...m so dipressed for not solve mmy problem...plz under stand my problem... utherwutherwise m going to consumer court and giving a written complain for davinder nd airtel... cntct me immediately [protected]
                                Airtel customer support has been notified about the posted complaint.
                                May 06, 2015
                                Updated by Lucky lucky
                                Plz resolve urgent
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                                  k devaprasad
                                  from Hyderabad, Telangana
                                  May 6, 2015
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                                  Address: Krishnagiri, Tamil Nadu

                                  my airtel no [protected] recharged on 30thapril15, till date no connectivity recd mobile not functioning pl reactivate and make it active i have already brought to ur notice but of no avail vide ur pr[protected] pl do the needful at the earliest
                                  Airtel customer support has been notified about the posted complaint.
                                  hope it will be resolved promptly
                                  Dear Mr. Devaprasad,

                                  This is with reference to your post dated 06 May 2015. We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    mahesh malav
                                    May 6, 2015
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                                    Address: Ahmedabad, Gujarat

                                    Dear Team, I need my Last 5 Recharge & 5 major deductions. as i recharge more than 600-700, including data recharge & STD 35 p pack with balance recharge. . Yesterday i have recharge by 200, now my balance is Zero Now. don't know why you people force me to make bad perception about your company.please refund my amount otherwise ill approach your nodal officer. SIM: Airtel Gujarat. Mob No:[protected] Name : Mahesh Malav.
                                    Airtel customer support has been notified about the posted complaint.
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                                      Col Pankaj Goel
                                      from Pune, Maharashtra
                                      May 6, 2015
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                                      Address: Mumbai City, Maharashtra

                                      Dear Sir, I bring to your notice a fraud happening with consumers in selling of smart bytes packs. We own a landline number[protected], on which we have been extended broadband service as well. We subscribe to 15GB pack at the rate of ₹ 799/- I have to report a fraud which took place in my previous 26 Mar to 25 Apr 2015 billing cycle and also now happened today in my current running billing cycle. The fraud goes like this:- The speed of the broadband reduces considerably to prompt user to check the current usage of the pack. On checking of current usage it shows that the usage has come close to finishing the authorized use, in our case 15GB. Hence to continue a good speed one chooses a smart byte pack. Once chosen the speed regularizes. But after a few hours when you check the usage you find a usage of the current package still outstanding with large data. One such print screen is attached. Last month I raised this concern as a feedback on the 11-12 April 2015, and I was told that such smart bytes are never considered, whereas the bill shows the purchase as included, which is a fraud. I have raised this feed back but Airtel has yet to respond. I would request you to kindly send me an itemized bill of my data usage for last month and also of the current month till 04 May 2015. Kindly investigate the matter before I raise the level further. Also this is to inform you that the bills shall not be paid till a clarification is offered regarding the actual data usage on my number. Best regards Col Pankaj Goel [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Goel,

                                      This is with reference to your post dated 06 May 2015. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
                                      Look forward to hearing from you.
                                      Regards
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
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                                        devis74
                                        from Gurgaon, Haryana
                                        May 6, 2015
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                                        Address: Nagpur, Maharashtra

                                        Hi!! I have a serious concern that you guys are sending me some others billing details to me. I have been getting different mails for cell number [protected] which I have never used. Either this is a serious security breach or some one is using my email to misguide you guys. Please take this issue as a high priority one. My mail ID which is been falsely used by someone else: [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
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