Airtel Complaints & Reviews

I've surrendered my land line cum broadband on Dec 24th 2014 and since then I'm following up with Airtel to refund my security deposit of Rs 3000/-. While the policy states refund within 45 days, its' been approx five months now ... I have written numerous mails and called up customer care numbers hundreds of times but in vain. Every time each executive has a new excuse or just lies about sending me a cheque. I've also mailed my bank details 9 times so far requesting for a bank transfer but nothing has happened! Will the authorities look into this and resolve my issue? I may be contacted at susheela.[protected]@gmail.com or [protected]

i had purchased 2g internet plan on my mobile [protected] on 27th april 20015. But internet is not working on my mobile when i complained this to customer care no support by Airtel Customer care .after calling they disconnect my problem so please resolve my issue. Regards Yamshi Ahmad [protected]

dear sir, phone number: [protected] is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is [protected] regard hitesh yadav

For the past 7 months i have been using Airtel Postpaid CUG sim-[protected] taken from HCL Technologies where i am presently working. Each month i am made to pay some 300-400 rupees extra just because the system, as per the nodal and appelate authorities, is generating bills wherein i have send SMS to a specific number which, as per them, is an ISD one belonging to Bangladesh. on confirming with the respective user of the number as well as with authorities, that number belongs to West Bengal which stands to be STD. This made me to add a '0' before the 10 digit number but in the bill it is taking as '00' instead of one single '0' making it an ISD number. i raised the issue to the customer care a couple of times and also went upto the level of Nodal Authority and Appellate officer for southern region but instead i am getting blamed for the issue. I informed them i am not going to pay the bill for the month of April until and unless it is getting solved. FYI, for the month of April, i got a bill of 1173 out of which Rs. 620 is taken for that ISD issue. Request immediate assistance for this problem as it is persisting for quite a long time now and i am getting no help from the respective authorities from Airtel, which strangely is regarded as the country's biggest telecom operator. Thankyou!!

DEAR SIR, MY NAME IS ABHISHEK PANDEY AND MY AIRTEL NO. [protected] WHICH IS HAVING A MAIN ACCOUNT OF RS 55 AND 80 MB 3G DATA ON DATE 02/05/2015. ON THE SAME DAY AT 3 PM WHILE I WAS SURFING INTERNET AFTER THAT WHEN I HAVE COMPLETED MY WORK I JUST CHECKED MY ACCOUNT BALANCE FOUND THAT IT WAS RS 00.001 AT HAVING MY DATA PACK REMAINING WITH 5 MB AND THEN I COMPLAINT IT TO 198 COSTUMER CARE NO OF AIRTEL THEY ARE SAYING WE CANN'T DO ANY THING IN THIS MATTER. PLEASE HELP ME I'AM A STUDENT AND THESE SERVICE PROVIDER ARE DOING THINGS LIKE THAT. I THERE IS MY DATA REMAINING FIRST UTILISE THAT AND AFTER THAT THEY HAVE TO DISCONNECT MY DATA CONNECTIVITY SO THAT MY MAIN BALANCE IS NOT TO BE DEDUCTED. PLEASE SIR HELP ME.

Dear Sir, I am Sourav Chandra. I am using Airtel more than 6 years. My AIRTEL no is [protected]. On 4 May 2015 there is total balance Rs188 in my Main Balance account. On this day I have surfed net with net balance but when I check my main balance it shows 0.00. Then I have contacted with Customer care (198) & then with one senior (SOURAV BANERJEE, Sr.Ex Executive) but they said that due to net surfing it was deducted. I told them I did not get any kind of LOW NET BALANCE ALERT message though it was ALREADY ACTIVATED on my number from earlier. I told them that why then they did not send any alert messages to me. But they did care my problem & forcefully cut my call. Then I call them many times but they ignore my problem. Now I am really unsatisfied with this kind of ignoring & rude behavior & I have choose another way if no action is taken. So my request to you to refund my money back & take necessary steps about this mater. Regards, Sourav Chandra Tiluri, Bankura, West Bengal Mail Id: s.chandra.[protected]@gmail.com Mb No: [protected]

Dear Sir, I am Santosh Nanavati, presently working with Pidilite Industries Ltd, Mumbai. It is for your kind information that I had taken CUG mobile connection from Airtel having its no [protected] as per the organisation scheme in Year 2012. At the time of joining with the organization, I was working at Dahej, Dist Bharuch but currently transferred at Mumbai office. Due to transfer of myself from Dahej unit to Mumbai office, I had converted my post paid CUG connection into prepaid connection in Mar'15. After issue of new SIM by Airtel, Adajan, Surat office, it was observed that my mobile no [protected] is not working in roaming condition from Mar'15 (earlier with postpaid CUG condition, the same no was working nicely). I had visited talked with Airtel customer care, contacted twice in Mar & Apr'15 at local Airtel office at Surat and forwarded several mails to customer care/nodal officer/appellate authorities as described below. But the problem is still not resolved from last 50 days. At last I have also send mail to TRAI on 30th Apr'15. As per the information described above, I have been working at Mumbai from Monday to Saturday and coming back at my hometown Surat at late evening on every Saturday. It is observed that the mobile no [protected] is working satisfactorily without any problem, when I enter in Gujarat circle but unable to get connectivity (even mobile towers are also disappeared), while entering into Maharastra state on every Monday morning. I have checked all setting of my mobile handset as well as checked functionality of SIM with my other mobile handset but result is unchanged. I have logged mobile no [protected] with bank, income tax, insurance other govt sectors etc. Presently I am not receiving any information from above sectors due to non-functionality of mob no [protected] between Monday to Saturday. It is my humble request to resolve the issue at the earliest and take necessary action against Airtel for not resolving the issue from last 50 days. Thanking you. Yours faithfully, Santosh Nanavati Alternate Mob No [protected]

I recharged for Rs.150 on 2 may 2015.Without my approval for the activation of 2G plan, it got activated and my balance of 76 Rs.was deducted . I did not even get the message of activation. Even after calling several times, the customer care did not resolve my issue.I want the refund at the earliest.

Dear Sir, My Airtel no is [protected]. On 2 May 2015 there is total balance Rs119 in my Main Balance account. My main balance got deducted automatically & it's now showing Rs 1. This is really a poor worst service by Airtel GSM. Kindly I request you to please update my Main Balance in my account ASAP. Regards Nitin Kumar [protected] Pune

Sir, I had a prepaid airtel no. [protected] from April 2009 to december 2009 .After december this number was not activated by me and now somebody is trying to get call details of this number .i want to know if such request has come to you .i want information that how can my call details be given without my permission.please reply as case is going on in court and information is required soon.my email id [protected]@yahoo.com

On new connection no [protected] retailer given Rs 145/- talktime on FRC of Rs 150/-.The SIM packet states that 50 MB data free with all FRC, but it is not credited yet. I have contacted both to Airtel as well as retailer but both are passing the buck. Against online complaint no PR[protected] on 01/05 I have received a message from Airtel vide ref No, CBNRD [protected] that your complain has been resolved without any solution/decision. This is a clear cut case of breach of offers by the company by misleading the customers.I wnt to know fro the Bharti Airtel, whether FRC of Rs 150/- comes under all or this(150) number is not available with airtel database. If yes then I have to be given 50MB data else Airtel has to prove that this 150 FRC does not fall under all as per their self proclaimed system of numbers.

I had a post paid connection with IDEA . my mobile number [protected] I decided to port to Airtel post paid and applied on 27/04/2015. Idea accepted my request on 28/04/2015 and the id no C1-[protected] by 11.00am and informed me that the action will be completed by 44 hrs.the same was informed to Air tel agents who approached me.and promised to give connection immediately after Idea diconnect my service but in vain. From 30/04/2015 00.00 hrs the Idea disconected their service to my number. I approched the Airtel persons they said new conection will be made only by 05/05/2015 ie after one week of submitting the application. being Sunday none of your people will be in office, what is the fate of new customers like me wants to shift to airtel. Now I, m in desert without any connections neither Ideea nor Airtel . Slove my problem and coonect me immediately. T.c. Ganesasubramanian.

Today, therthe airtel have charged Rs. 125 wrongly from my airtel balance. I called customer care for help but they denied to help me. They told it has been charged for nextgtv subscription but I had not activated. They have not refunded my money. It is very much undesirable work done by airtel . I want my money refund. Plz help me

Froud airtel executive...cheat with me...refund my payment if you are not done my connection services...I convert my connection prepaid to postpaid...I give airtel my I'd photo and 250 ruppes not respond. Pls take action for this..I have call recording of yuor excutive...

Dear Service Provider Today my Mobile SIM card registration was blocked by airtel why? I have 496 INR is balance without any notice sim was blocked by airtel My mobile is already update in my all banks & official records and purpose due to disconnection i suffering a lot Kindly re activate my SIM as earliest as possible with my balance Other wise this will lead to legal action on your organisation

Dear Sir/ Madam, I am a Subscriber of Air Tel since last 3 years or so with satisfactory services. However, since last 4 months I am experiencing frequent call drops, no speech, no signal for incoming/outgoing calls as well as internet.But no proper reply. Intention of finding fault on our part.1 day I told your person if service quality is not improved will find some other service provider.Also told them I will Report to DoT.The moment name of DoT taken the service quality deteriorated. One day visited other mobile gallery, quality improved. Till yesterday there was no Complaint as such. Since yesterday again trouble started and experienced the same problems. I suspect that it is a Mischievous act, harassment with revengeful attitude. Kindly investigate and Report the same.

Hello, I need incoming and outgoing call statements of past 3 months of my fiance's airtel number. It's a personal and urgent matter. Please look into this. I visited Airtel shops but no help was provided. My email is: [protected]@gmail.com

In My March Airtel bill they wrongly added some pack (Internation roaming pack) which generated a total bill of ~ inr 12000. I am following from airtel customer care from last 2 months, I had called 4-5 times each time they say we have raised the complain with top priority and resolved in 3 days. but still no updates. My bill was auto payed by my credit card. i need to pay my credit card bill, amout is too high to pay. I am really frustrated with so poor customer service of Airtel. i am planing to close the connection once all things are sorted out.

It is very unfortunate to be a customer of airtel. I am a post paid customer of airtel and the billing is exorbitant from 3-4 months. Every time I enquire the customer care, they give the explanation of extra data usage. Whereas, the data usage meter in my phone show the difference of 30mb from that of the operator's. The executives promise to give discount on each bill and is never implemented. And, while buying the sim card, they have given the option of redeeming the initial deposit(paid while buying the sim card) and now while porting they refuse to re-fund/redeem the initial deposit. By this means they are misleading people.

Broadband complaint, reference no. LB[protected] . Sir, with above refernce no body attend me. Mr. shilpesh patel Phone No. +91 [protected] Contact me at afternoon but still nobody come to my house last 6 days I am tired with your services Mr. shilpesh could not pickup my phone Pl. do need full and as soon as posible Harshad Mistry M : [protected]