Airtel Complaints & Reviews

Hi sir. Here in our area many people are willing to take airtel broadband connection but these airtel people are not providing feasibility in our area and talking very harsh to the people. I want 4 connections right now in our area with 100gb plan but airtel never responds us. They dont even call andand provide connection. Its the worst service. My contact number is [protected]

Hi, I purchased Airtel Prepaid connection with No. [protected] in Hyderabad and the retailer sent all required proofs to the team. Either they have to activate the connection or reject.. I am awaiting for the response. Pls activate the earliest.

Dear Sir, Txn ID: 850524 of Rs.24/ successfully done for discounted tariff on ISD calls to US/Canada for 28 days. CHENNAI REGION. But SMS received in my mobile reads as "Recharge successful on 6.5.2015 07.58 AM.MRP:Rs.24.S.Tax Rs.2.64. TransID:850520. Validity : 2 days Benefit : 60 Local airtel minite, For myPack, Call 1294" This is not the first time that benefit is not being shown properly is SMS received upon Airtel Prepaid Mobile online recharge. If this is the condition, how do I believe online recharge??? Kindly resolve and let me know whether I enjoy ISD discounted tariff .

Hi sir/mam.. My airtel money number is [protected]..my prblm is first ur excutive saying thats froud transtion my wallet a/c blocked ...nd i will be provide u my icici bank[protected] transation details nd ur excutive said its number unblocked with in 4hr but its not activated than i again contact custmer he say my airtel money number never unblocked ..i ask him wats prblm than he say hdfc bank complain so i cant unblocked ur airtel number ..i nvr used hdfc bank any debit/credit card i only used icici bank credit card so pls help me ... Regards.. Rahul m-[protected]

Sir, i will join your co. since for last 15 years. my friends also join your co. similar pried your co. get benefit of her no rent. only call charges paid. { RENT FREE CACTION} . So i have also get benefit to me also. OR Last years i have get advance rental plan for two years. Co. given me 50% discount on two years advance rental plan. So pl. Today advance rental plan over. So pl. renew my advance rental plan for two years & given me to 50% off. MY MOBIAL NO IS :[protected] RELANSHIP NUMMBER IS :[protected]

Dear Sir, I'ed like to bring it your notice that some unwanted Value Added Service (VAS) plan as be added to my plan without any confirmation from my side and which has never ever been subscribed by me. Airtel customer service executive insist that I might have subscribed it by Internet, but I have never used Internet on phone neither I am using a smart phone. Requesting you kindly take the necessary action and make sure that I should not be billed for that. Also airtel hardly cares for DND. You somehow keep receiving massages. Thank you very much.

I would like to draw your attention on deduction of talktime of last two occassions, details as below . On 24th April I had refilled my talk time with rs 200 and 2G 1GB internet of rs 155.next day it has been observed that my internet usuage got finished and further internet usuage all amount has been taken from talk time. When i contacted your customer care I have been informed that in that 155 rs you have given me only 512mb internet usuage but I tell you I got sms that which states that you activated 1GB 2G internet. Today again i experienced the same thing, I had activated rs 25, 125mb usage and rs 200 talktime now my balance is Zero. I completely believe you are customer orientated company since i am using this number since 5-6 year or more. therefore I request you to compensate me and refilled my talktime with rs 400 and going forward please get sms confirnation for taking internet usage money thro' available talk-time to avoid any such circumstance in future.

Hi There, My self Mohammed Nausad Ali holding Airtel number [protected]. Today i was in bus and during the time, my mobile was stolen by some body, it was my postpaid connection. could you please block my sim as soon as possible.

Dear Sir, I m Mr.Nirmal Shah and having customer id no.[protected] of airtel-dth. further i have recharged on 21st oct.2014 for 6 month + 15 days extra with rs.1555/- and now they siad that it is expired on 7th may, 2015 but as there was a provision that if you go out of station for week or month than in that case we can put it on hold or safe guard and for that they charged rs.30 and same way i have done it on 29th oct.to 4th nov.2014 due to visit of rajasthan with family and it is done accordingly but today they said that there was no call from me for stoping the same now we donot have any proof of the same. so please help me in this and i think it will expire on 10th may, 2014 instead of 7th may, 2015.

sir, I suresh kumar MY cell no. [protected] airtel, i have taken the My pack for high speed data 2 GB data with auto renewal facilities, My previous pack will be expire on 03.05.2015 and there was a data balance in my pack apprx 7 GB, I had renewed in advance on 01.05.2015 Rs 455/- has been deducted from my balance with your message that "your benefit will be renewed on 04.05.2015 for 2GB data . sir, i want to know that 1. why my previous data was not carry forward in my current balance 2. the cash back 10% was not credited in my plan inspite of amount Rs. 455/-has deducted in advance . therefore, I requested you to solve my above both issue at the earliest otherwise i have no option but to go in litigation . If you can not solve the above issue kindly refer me the next Authority I am waiting your favourable reply .

I wrongly recharged my mobile [protected] by rs 79 for internet instead of talktime now I want it to adjust in talk time as I will be in roaming for next one year. transaction id[protected] on 5-may-2015 pl do it as I never use internet mobile & this recharge is not usefull for me.

VERY VERY BAD SERVICE I HAVE EVER SEEN ...BEHAVE LIKE ROBBERS HELLO I AM ADVOCATE -SACHIN, , FEEL VERY BAD WHY I CHOOSE AIRTEL MY MOB NO IS -[protected], AIRTEL DEDUCT 99 RS IN MY ACCOUNT UNAUTHIRIZEDLY WITHOUT ANY PRIOR NOTICE .(DATE[protected] WHEN I CONTACT FROM COUSTMER CARE HE TALKED WITH ME RUIDLY AND DISCOONECT MY PHONE ... PLEASE I AM REQUESTED YOU REFUND MY BALANCE(99 RS) WHICH YOU DEDUCTED OTHERWISE I WILL LEAVE THIS CONNECTION

I have applied for internet connection on 26 April(TBLR 6942076). I have given 1000 rs as advance a well.
I have been following up with customer care on a daily basis on that Complaint no[protected].

My Internet is still not setup at home. This is really frustrating for me as i get the same answer daily that i will have the internet by end of the day. Today i was told to be at home by 1.30 for the setup. I had to take leave from office in order to be at home. Yet, no one came.

If there is some technical issue, a callback would have been appreciated, but i did not get any call from airtel regarding the same.

Thanks,
Vikas Mishra
[protected]

Dear Sir I have Broad band Internet connection with 3 GB data with 2 mbps speed. And a offer has been offered to me that if i paid 5 month rent in advance he will give service for six month ( one month Extra) Now Airtel are cheating with me . No data has been given to me And said that I had been given it on 2.05.2015 and consumpted by me on the same day. They are forcing me to change plan and said that your advance payment will lapse and you have to pay again. regards Ar. Pushp Kumar Sharma E-88, second floo, Sector -52, r Noida Tel[protected]

Dear Sir/Mam, This is Nirmal Shah from vadodara and my id no.[protected] . further i have recharged on 21st oct.for 6 month + 15 days free scheme worth rs.1555 and in between we have stopped from 29th Oct. to 4th Nov.2014 but as when we called your customer care they said they donot have any records like this which was surprised. so if you able to do this please do the date expired date extend till 12th of may instead of 7th may, 2015. and now onwards whenever we stopped it for few days we will keep record with us. when just call from my cell no.[protected], one lady said your dth recharge date is 9th and another lady said 7th. when we asked that lady about 7th than she said nono... its 7th may so what i feel same mistake happend in past also when we stopped it but they may not done it properly.anyway men can learn from mistake only your cooperation in this matter shall be highly appreciated.

ComplaintId :104630.4.2014 Status stage1 Filed on Date 8/21/2014 11:53:04 AM Title non refund of Rs149/- Businessname> Airtel Dealer airtel Address 172B/C, Mayur Vihar-2, delhi City delhi ZipCode 110091 Phone No. [protected] Sector Name Telecom Segment Name Refund Not Received Brand Name Misc Telecom Complaint Description Damaged Occured this was lodged on core but not resolved as yet.

RE: [|BAL|Ref14748662|] NOT ACTIVATION 3G-[protected] Inbox x [protected]@in.airtel.com May 1 (4 days ago) to me Dear Customer, Greetings from airtel! This is in reference to your email dated 01/05/2015 regarding non-receipt of recharge benefit for your airtel mobile number [protected]. We would like to inform you that the recharge done on 30/04/2015 for Rs. 149/- was successful. Recharge: Rs. 149/- Benefit: 500 MB 3G Data Validity: 21 Days The recharge value has been credited to your dedicated account balance 11. Dial *123*11# (Toll free) to check your dedicated account balance and validity. We noted that, you are currently latched on to 2G network. We request you to latch on to the 3G network by following the procedure which is already send to your email. Please dial *129*08# (Toll free) to check your main account and dedicated account balance and validity. airtel appreciates your business and welcomes your feedback/suggestions. Thank you for choosing airtel. Best Regards, Akhil Kurian Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." [protected]Original Message[protected] From: [protected]@gmail.com To: [protected]@in.airtel.com Cc: Sent: 01/05/2015 01:10:42 PM Subject: not activation 3G-[protected] Sir, I have paid 149/- for activation of 3G internet connection for 21 days but unfortunately it is not activated. kindly do the needful or refund the credit. R.K. agrawal <[protected]@gmail.com> May 1 (4 days ago) to 121 I regret to inform you that the amount was debited but the services have not bèen activated.your assurance vide sms ref.cmosw[protected] also found false. Please refund the amount else will compelled to take legal action as my previous complaint has also not bèn resolved. [protected]@in.airtel.com May 1 (4 days ago) to me Dear Customer, Greetings from airtel! This is in reference to your email dated 01/05/2015 informing us about 3G connectivity issue for your airtel mobile number [protected]. As discussed, we would like to inform you that, 3G services are already active on your airtel mobile number. Further, I have registered your concern for inability to browse 3G internet and the reference number is C3GDC[protected]. Rest assured, the issue would be resolved by 05/05/2015. Also, the recharge done on 30/04/2015 for Rs. 149/- was successful. Recharge: Rs. 149/- Benefit: 500 MB 3G Data Validity: 21 Days The recharge value has been credited to your 3G account balance 11. Please dial *123*11# (Toll free) to check your 3G balance and validity. Thank you for choosing airtel. Best Regards, Akhil Kurian Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details. [protected]Original Message[protected] From: [protected]@gmail.com To: [protected]@in.airtel.com Cc: R.K. agrawal <[protected]@gmail.com> May 2 (3 days ago) to 121 Still the internet service is not started. [protected]@in.airtel.com May 2 (3 days ago) to me Dear Customer, This is in reference to your email dated 02/04/2015 regarding the non-receipt of online recharge benefits for your airtel mobile [protected]. At the outset, we regret the inconvenience caused. I would like to inform you that your concern has been registered with reference number C3GDC[protected] and the same would be resolved by 05/05/2015. We request your cooperation. Thank you for choosing airtel. Best Regards, Uma Service Specialist airtel R.K. agrawal Sorry. It has not been resolved.internet connection not provided. Please avoi... May 2 (3 days ago) [protected]@in.airtel.com This is in reference to your email regarding 3G connectivity issue for your a... May 2 (3 days ago) R.K. agrawal Please ensure for not sending false information on sms. It has not been resto... May 2 (3 days ago) [protected]@in.airtel.com Dear Customer, We completely understand your concern and sincerely apologize ... May 2 (3 days ago) R.K. agrawal <[protected]@gmail.com> 1:01 PM (22 hours ago) to 121 i regret to inform you that despite of your assurance, the internet is not yet started. your company is now liable to refund the charged amount alongwith compensation. please do needful urgently. your promises are false. rk agrawal [protected]@in.airtel.com 1:19 PM (22 hours ago) to me Dear Customer, This is in reference to your email regarding 3G connectivity issue for your airtel mobile number [protected]. As per your service request number C3GDC[protected] we would like to infrom you that its a temporary issue we request you to Re-insert his sim card and to select dedicated mode. We regret to inform you that we are unable to refund the amount we are unable to refund the amount from our end as the charges are valid. Thank you for choosing airtel. Best Regards, SaiMounica m Service Specialist airtel [protected]Original Message[protected] From: [protected]@gmail.com To: [protected]@in.airtel.com Cc:

I am using postpaid simcard of mobile no. [protected] since 2010 while I was in Kolkata. Since I have transferred to Mumbai, I request your kind authority to cancel my this mobile no. [protected]. Kindly let me know the detail procedure to cancel this number. You may give these details on my new mobile no. [protected] and or on my e-mail address which is registered with you. My e-mail address is [protected]@rbi.org.in Please do the needful and oblige, Regards, Devendra Sahadeo Narwekar

My number is [protected], and I lost my SIM yesterday and i was able to get Duplicate SIM from Airtel Store in Mahadevpura Phoenix Mall, Bangalore, the executives have promised to re-activate it in 2 hours, but till now its not activated. Quite very disappointing, and the call centre people are simply duffers, I need to explain this story so many times in one night, called some 20 times and they seem to be clueless every time, Don't know how they are appointing such stupid duffers is only known to them. I want the this SIM activated, already saw there ugly service till now, atleast now if they wake up it would be good, I would like to take some action on these Airtel liars.

Dear Sir, I did not subscribe to IPL cricket score updates in Airtel mobile phone. But they are automatically deducing money (5 rupees per day) from my phone and sending IPL updates which I dont need. My phone number [protected]. Kindly take necessary action.