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Airtel Complaints & Reviews

2.1
Updated: Jan 6, 2026
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Airtel reviews & complaints page 1805

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S
subal chandra dey
from Mumbai, Maharashtra
Apr 27, 2015
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Address: Purulia, West Bengal

sir with due respect i would like to state that i received a fraud call from the above mentioned mobile no.I was misguided and cheated for Rs 31000. These amount were used in paytm and mobikwik.Therefore i request you to kindly look into the matter and please block this mobile no.I have already done a police complaint regarding this
Airtel customer support has been notified about the posted complaint.
Dear Mr. Dey,

This is with reference to your post dated 27 April 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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    challaharini
    from Aluva, Kerala
    Apr 27, 2015
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    Address: Visakhapatnam, Andhra Pradesh

    Sir, I purchased a sim ([protected]) card from Prabhakar Enterprises which is located in HSL shopping complex, Gandhigram, Visakhapatnam three days ago, and as well as i submitted my Aadhaar xerox to the retailor. But still i didn't receive a verification call from your end.Kindly take necessary action to activate my mobile number ([protected]) at the earliest. Name of the Sim Holder : Challa Srinivas Aadhaar No:[protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Customer,

    This is with reference to your post dated 27 April 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
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      N
      Nathuram Mund
      Apr 27, 2015
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      Address: New Delhi, Delhi

      Dear CC, 1.This is nathuram, my airtel sim is registration fail. my no is [protected]. I am in dubai last 2 year. Why my sim card is block. 2.I am leaving abroad so that i don't using sim last 90 days. I don't now about airtel rule. I not received any information/SMS from airtel about deactivate the SIM. I am in Dubai UAE right now. What can I do. This number is very important for me. My all bank accounts linked to this number. Please activate my SIM. Regards, Nathuram Mund [protected]
      Airtel customer support has been notified about the posted complaint.
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        V
        Vinaypmipl
        from Gopalganj, Bihar
        Apr 27, 2015
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        Address: Patna, Bihar

        Dear Sir, I ported our Cell No. [protected] from BSNL to your network, and recharged Rs. 403/- and Rs. 899/- for Blackberry prepaid Plan, I daily contact to your customer care no. But till date my problem as it is. Yours customer care not give my complain no. Via SMS, so pl solve my problem other wise I will port another network.
        Airtel customer support has been notified about the posted complaint.
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          H
          himanshu.1
          Apr 27, 2015
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          Address: Pali, Rajasthan

          Again we all Au Housing finance office staff at Pali branch suffering from network connectivity problem. So we cant communicate properly to our customer & our senior. Please resolve as soon as possible. Thanks & Regard Himanshu Sharma Business manager - Pali Cont. No.[protected] AU Housing Finance Ltd. Indra Vihar nagar, Opp. Sainik Vishram Grah, Naya Gaon, Pali- 306401 email:- himanshu.[protected]@auhfin.in
          Airtel customer support has been notified about the posted complaint.
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            P
            Pavankumar Deshapande
            from Bengaluru, Karnataka
            Apr 27, 2015
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            Address: Bangalore, Karnataka

            I am Pavankumar Deshpande having an issue with my postpaid Corporate connections. I have taken 2 sims [protected] and [protected], both sims i have taken on same day by producing same id(My id) details. This month i mean from[protected] to[protected] i got a bill of 1432 for the number [protected]. Upon that i have gone through itemized bill where in no where corporate charges are applicable to both the numbers and calls between [protected] and [protected] has to be free, but here those calls have been charged with 50 paise/min. So i tried to contact customer service but did not get proper response as they are saying both no's registered id is different. How could be different sir? Both numbers are registered on my name and with my id details. Then i contacted to Airtel office where i took my both sim and explained everything. But she is suggesting me to pay this month and will take care of next month. Why should i pay my money for other s mistake? I wish and hope you will help me out in solving my problem. Hoping positive response from you.
            Airtel customer support has been notified about the posted complaint.
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              A
              azad890
              Apr 27, 2015
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              Address: Siwan, Bihar

              I am in Saudi Arabia and having pre paid airtel sim, we found it is not working. My airtel no is - [protected] Presently location is - Riyadh, Saudi Arabia. Request to do need full to actuate international roaming to enable my airtel phone working. Regards, Azad Khan
              Airtel customer support has been notified about the posted complaint.
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                S
                shashikiran G Bhat
                from Gurgaon, Haryana
                Apr 27, 2015
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                Address: Bangalore, Karnataka

                After purchasing 4g internet connection(Data Card) there is no 4g / 3g signals available and getting 2g internet signals, when tried reaching customer care department( [protected], number provided in airtel data card) more than 10 times even after expalining situation no is providing solutions instead they are telling I have reached wrong department and disconnecting the calls. I'm trying to get refund or new connection with proper 4g connectivity.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Airtel user pro
                  from Coimbatore, Tamil Nadu
                  Apr 27, 2015
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                  Address: Nagapattinam, Tamil Nadu

                  Hi Readers, I would like to bring to all your notice that, airtel is a Good internet smuggler. Where all the other networks reduce the data charges day by day, but airtel increases day by day. But it happily advertise to the public that http://www.airtel.in/airtelpledge/?icid=airtelpledge_home_slider, they are public well wishers as they work hard for the public benfit.Its all humbug don't believe them any more. Please choose a better network and save your money. Regards A beloved customer of 5+ years
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                    C
                    choudhary.anupam
                    from Mumbai, Maharashtra
                    Apr 27, 2015
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                    Address: Chandigarh, Punjab

                    I have taken very long followup with Airtel Team regarding voice distortion issue in my airtel number both in outgoing and incoming calls. I has been cleared and checked also No problem in problem as Problem in same on multiple phones No problem in SIM as new issued I have taken from Airtel office as advised earlier by Airtel team to do this to resolved voice issue No range issue as problem in same at Multiple locations After doing all this and coordination is Airtel team, team is saying we are look into this. And this they are saying since very long time. Kindly Help
                    Airtel customer support has been notified about the posted complaint.
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                      ipccnaren
                      from Veraval, Gujarat
                      Apr 27, 2015
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal

                      This is for your kind information that the following deduction had made my Prepaid connection of my mobile number [protected] without incoming and Outgoing calls :-1. Rs.0.75 on dated 16.04.20152. Rs.0.75 on dated 20.04.20153. Rs.0.75 on dated 24.04.20154. Rs.0.75 on dated 25.04.20155. Rs.0.75 on dated 26.04.20156. Rs.0.75 on dated 27.04.2015Total Rs.4.50 deducted from my prepaid main balance.I have talk with airtel customer care many times. All time airtel customer care representative told me that I have receive call in roaming but actually I have not received any calls.Kindly take necessary action to refund my deducted money as early as possible. Thanking you. Yours Faithfully, Naren Barat.
                      Jun 18, 2016
                      Complaint marked as Resolved 
                      Complaint Resolved.But again Airtel deduct Money.Worthless Company.
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 18, 2016
                      Airtel Customer Care's response
                      Dear Mr. Barat,

                      This is with reference to your post dated 18 June 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Jul 10, 2016
                      Airtel Customer Care's response
                      Dear Mr. Barat,

                      This is with reference to your post dated 18 June 2016.

                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                      We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                      Look forward to hearing from you.

                      Regards
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        K
                        Karthikeyan Petchiappan
                        from Raipur, Chhattisgarh
                        Apr 27, 2015
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                        Address: Chennai, Tamil Nadu

                        Hi, I have recharged through Citibank Websited for 325.00 rupees two time. I ahve received the message twice as a rate cutter has been activated. But still not yet activated. I am unable to contact your customer number also. lot time i tried to talked to cutomer care executive. He accepted and tell that the issue has been resolved with in 24 hours. Still not yet cleared. Please find the below message which is received from airtel. Recharge Successful on 19-Apr-15 08:25 PM, MRP: Rs325.00, STax: Rs 35.75, TransID: [protected], Validity:70 days Benefit:Loc airtel at 15p min, Loc other at 35p min Recharge Successful on 19-Apr-15 08:17 PM, MRP: Rs325.00, STax: Rs 35.75, TransID: [protected], Validity:70 days Benefit:Loc airtel at 15p min, Loc other at 35p min
                        Airtel customer support has been notified about the posted complaint.
                        Apr 27, 2015
                        Updated by Karthikeyan Petchiappan
                        [protected]
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                          A
                          aravindagr
                          from Bengaluru, Karnataka
                          Apr 27, 2015
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                          Address: Bangalore, Karnataka

                          Dear Sir / Madam I bought AIRTEL sim and it was activated on 23/4/2015.The airtel person received Rs 150 from me. But it was not recharged and it should be done by company people.i e First Time Recharge. as of now it was not done. I called to customer care they told i should contact to the person who sold the sim ( Airtel sales person ). But that person is not available for phone or at his shop. Now the sim is not able to use for making call. since 4 days am not able to make call from this number. I mailed to many IDs of the company but no response from them. Phone No [protected] Email ID : [protected]@yahoo.com
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr.Dagr,

                          This is with reference to your post dated 27 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com.

                          Regards,
                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            cmk_saran
                            from Bengaluru, Karnataka
                            Apr 27, 2015
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                            Address: Bangalore, Karnataka

                            Hi, I had 13mb of 3g data when I started to browse onto airtel site to make another recharge. The recharge failed but 92 rupees was deducted from my main account. Next day when I recharged for 3g that 13mb was carried forward. My 3g data validity was till 26th of April and I was doing the operation on the same day at 01:30 AM, which is well within the validity period. I called the customer care for an explanation for balance deduction but they keep saying some absurd reasons which were irrelevant. I am completely disappointed with Airtel service and I want a refund of my balance. My airtel number: [protected] regards, Saran
                            Airtel customer support has been notified about the posted complaint.
                            Dear Saran,

                            This is with reference to your post dated 27 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com.

                            Regards,
                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              vijay.amaresh
                              from Gurgaon, Haryana
                              Apr 27, 2015
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                              Address: Sitamarhi, Bihar

                              I m unable to call.[protected]. Getting regular message...this no is not valid..even though I am receiving call from the same no..i called ur cce after waiting for 15 min her and was change the phone ..pls, confirm the same with ur call record...she was asking me to mind my language...pls...do the needful to avoid any legal consequence...
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Amaresh,

                              This is with reference to your post dated 27 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                              Look forward to receiving the required details at airtel.[protected]@airtel.com.

                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                Ragbhir Singh
                                from Delhi, Delhi
                                Apr 27, 2015
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                I am an old customer of Airtel using Airtel Mobile services for my whole family for the last many years. Till recently, I was satisfied with the services provided by AIRTEL but as soon as I switched over to Rs.999/- plan in the month of Feb 2015 (on suggestion of your staff at Shopprix Mall, Noida), my never ending phase of problems started. These are listed below: 1. Earlier I was using Rs.499/- plan for mobile no. [protected], with separate plans for two other numbers as [protected] (post-paid) and [protected] (pre-paid). 2. As suggested by your representative at Shopprix Mall, Noida, I opted for Rs.999/- plan with a request to make [protected] as PARENT no. and the other two numbers as ADD-ON numbers 3. Plan was activated within 48hrs but with [protected] as PARENT or MAIN number and other two numbers as ADD-ON. 4. Since the new plan is activated, all incoming calls on [protected] are shown as UNKNOWN calls without displaying NAME or NUMBER of the caller. 5. I have checked the instrument by putting another SIM and the incoming calls are displayed correctly with an alternate SIM in my mobile phone, which is being used with [protected]. This confirms that there is no issue with the mobile phone instrument. 6. I have approached AIRTEL outlet at SHOPPRIX MALL 3-4 times during last 3 months, however, even after sending emails to so called higher-ups, they failed to attend to my complaint. 7. Every time I am going for a complaint they are asking for fresh address proof as well as photographs, which I have already provided thrice during last 3 months. 8. Regular calls are received on [protected] for outstanding payments, even after clearing all the dues.This has resulted in over-payment of approx.Rs.1600/- against Rs.999/- plan we have been offered. This is causing regular harassment to me and my family. 9. High speed internet (3G) offered under Rs.999/- plan has never worked on [protected]. Due to this we are being over-charged for the services (fixed charges of Rs.999/-) even when we are deprived of the facility due to failure of AIRTEL. Ms. Sakshi, your representative at SHOPPRIX MALL, Noida has done her best to help me in this regard, however, the persons sitting at the BACK-END offices have completely failed to resolve the 3 issues I have high-lighted in the email above. As a second last resort, I am writing to you with a request to look into this matter on top priority. Warm regards, Ragbhir Singh Chief Manager (O&M) GAIL (India) Limited Mobile: [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr. Singh,

                                This is with reference to your post dated 27 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com.

                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  JVB
                                  from Vijayawada, Andhra Pradesh
                                  Apr 26, 2015
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                                  Address: Hyderabad, Andhra Pradesh

                                  The site shows always under maintenance. I could not view my Bill Details and Payment details. i would like to know when you will make this site available. My airtel post paid number is [protected]. I would like to see my account details. Also would like to know my plan details. But the site says always under maintenance. Kindly help me in this regard. Thanks
                                  +1 photos
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                                    krishnakumarin
                                    from Gurgaon, Haryana
                                    Apr 26, 2015
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                                    Address: Faridabad, Haryana

                                    Dear Sir, I had taken connection on 11 February, 2015 and paid nearly Rs. 1000.00 rental during last two months and now card is not working satisfactorily. Please arrange to stop this connection readily. My Data Card Connection is [protected]. Thanking in anticipation Yours sincerely Krishna Kumar Singh
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Singh,

                                    This is with reference to your post dated 26 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com.

                                    Regards,
                                    Umesh Arora
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      Lakshmi tp
                                      from Mumbai, Maharashtra
                                      Apr 26, 2015
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Sir, My phone is dead for the last 3 days on account of the referred subject. Initially it was informed that the change will take only 3-4 hours inconvenience. I have complained at least 3 times to your customer care and no solution . every time they repeat 72 hours.. I dont know why? Now I regret of having an Airtel connection. No responsible person / service.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Lakshmi,

                                      This is with reference to your post dated 26 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com.

                                      Regards,
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        vetha prakash
                                        from Tiruchirappalli, Tamil Nadu
                                        Apr 26, 2015
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                                        Address: Pudukkottai, Tamil Nadu

                                        Dear Sir, My mobile Airtel postpaid number [protected] is to be change to Airtel prepaid. I submitted all the documents to your Airtel chakala gallery on 22.04.2015 and cleared the out standings . Till now my new sim card is not activated. I called to your customer care and they told that there had no request for changing the post paid to prepaid. . This is not the right way to treat customers & thier valuable time. Hope you will take this seriously and do the needful. Thanks Wilfred Sequeira...
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Mr. Prakash,

                                        This is with reference to your post dated 26 April 2015. We would like to confirm that we have shared the resolution details with you.
                                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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