Airtel Complaints & Reviews

no call is made from all the airtel users' phone in my area [shish ram park uttam nagar nd-59 ] from past 5days. we are even unable to make call to the customer care number anybody who calls us says that the computer is showing our phones busy but it is not so . we are facing a lot of problem due to this situation and the company is not paying any heed to the previously submitted complaints on their websites. if needful action is not taken within two days then all the airtel users will port their sims to vodaphone

For the last 5 days no signal to the dtv, the id. [protected].
I registered the on line complaint vide ref. No
Dt[protected]
Dt 43745973 latest on[protected].
Specifically, i mentioned the airtel registered mob. No and an alternate mob. No. . On[protected], receive call from airtel customer care that they are sending technician by 9 am. .
On[protected], at 12. 30. Pm somebody from airtel called to the registered
Mob no. Unfortunately the mob was on silent mode, in which the registered mob sim is inserted. But specifically i mentioned another alternative mob. No in the complaint formate, and nobody called to that mob. No which was in general mode.
At 2. 30. Pm i found the missed call from the airtel technician. I called him immediately. To my surprise his reply was, your complaint was closed from the customer care.

It is surprised, a complaint was closed without proper enquiry.
And i am charged to the unviewed dth on daily basis.

Further i come to know that thousands of customer facing the same problems from the airtel dth.
No proper service centre to attend the complaints locally.

Only centralised customer care centres at 4 or 5 places for the entire indian operation.

So, customers don't have alternatives other than to shift to other dth operators. Even if experience the same fate, only govt has to enter into the matter, since it involved with crores of voters

Sir I bought lumia532 in last month 7 th march...i have an offer of 500 mb 2g/3g per two months... I got 500 mb for last month...but this month there is nothing... Kindly give mi my data...which I deserve I asked them to port my number...They said mi ...if I'm not satisfied with them... then I can port my number... Very cheap answer by Airtel... Mo.no.[protected]

Hi

I am isha and i have received a call from No.+[protected] again and again and he is disturbing me too much.so please take this as a complaint and take the severe action against this number as he is talking very wrong things with gals.
Regards
isha

महोदया जी सविनय निवेदन यह है कि मेरा एक airtel का नंबर है ([protected] ) जिसकी राशि (2800/-) जमा कराए मुझे एक महीना हो गया लेकिन वह राशि मेरे खाते मैं जमा नहीं हुई है . उन्होने मेर पैसा किसी और खाते में जमा करा दिया है . और जब मैं फोन करता हूँ. तो रोज मुझे यहि कहा जाता आज ठीक हो जायेगा . कल ठीक हो जायेगा . मैंने जो पैसा जमा किया है उसकी रशीद मेरे पास ही है . मेरी प्रार्थना है की मेरी इस समस्या जल्द से जल्द कोई निवारण किया जाएँ. नाम : रवि कुमार मोबाइल : [protected]/[protected]

My prepaid account balance is been deducted without my notice since one week. I recharge my account with sufficient balance but the very next day it shows as balance is nill. I tried to approach the customer care by calling 121 but couldnt speak with the customer care executive. It takes our valuable time to hear to the autogenerated voice. I tried to dial 198 again the Autogenerated voice asked me to dial 121 Please suggest the direct number to lodge the complaints and speak to the customer care executives... Our time is valuable. As the money spent by us is been deducted without our information it is ur responsibility to give valid reason. But by dialing 121 will not give solution to our problem

We have seven corporate airtel number but one number ([protected]) is not start till date,
every day we are follow up the Mr Sohail (sme.[protected]@gmail.com) but his not given response & not received any phone .

below are details :

Mob. No. : [protected] (not working)
Company Name : DOLPHIN POOLS.
Contact No: [protected]

Do the needful urgent basis & kindly revert back...

On[protected], I had made a prepaid transaction (ID-952882) which was unsuccessful but money was debited from Canara bank account and refund has not yet been done. Please tell me the reason behind this delay.I even filed a complaint on airtel website(Reference No.-PR[protected]. They closed the complaint but money was not reimbursed even after this. Even today(24/04/2015) a failed transaction (ID= 344976) has had money debited from my bank account.
When do I get my money back. Do I trust you guys anymore?

Airtel is getting worse day-by-day, airtel mobile #[protected]. They paid the bill on 1-jan-2015 Rs1170.57 and one fine day my phone stops working in February after inquiring they told, there was reversal on[protected] vide receipt # 52486947 and Airtel told that the refund will be processed in 40 days. Its more than 2 months still i don't see the reversal money in my credit card, confirmed with my credit card bank by sending the reversal receipt received from Airtel, they didin't find any money by that receipt #. Its harassment Thanks Ankit Gupta [protected]

we are having Network Problems in our 2 Blocks which are our actual manufacturing units. Every time we have to come out to get signals and communicate. You had agreed for providing a Repeater / Booster kind of a thing, which will help increase the signal strength in these Blocks

⌂ Home shyam ⚙ Help Press ? for Keyboard Shortcuts. CLOSE Re: CANCELATION OF BROADBAND [protected] & CANCEL UNINFORMED MONTHLY BILL (3) appellate.[protected]@in.airtel.com To [protected]@yahoo.co.in Dear Sir, I received Bill dated 27-Jan-15 for my airtel fixedline/broadband ID [protected] which was not expected by me as I was told by your sales executive while selling 6 month advance rental plan that after 6 month connection will be over and plan will stop as its advance rental prepaid plan. So on 26th Dec 2014 our plan got over and so as a customer stop using broadband and switched off Modem. But suddenly I got bill on 27th Jan 2015 and it is so unprofessional when I called your customer care today that I was not informed either by call/sms/email while my prepaid plan transferred to post paid and also auto activated with monthly bill !!! I mean as a customer I must have been informed if my connection is still active and not only active also shifted in monthly postpaid connection. This is absolutely unprofessional and unrealistic and customers are suffering because of wrong commitments and miss selling. I have not used a single MB of data as I was in impression that plan is closed. If I was know that plan is active and shifted to monthly plan I could have either called to customer care for cancellation or used it if wanted. Its my request to close my broadband account from immediate effect and also cancel this January bill amount of Rs. 839.61. I am not liable to pay as neither I used any plan nor I was informed about reactivation of plan or auto transfer of advance rental plan to postpaid plan. Will be waiting for quick and positive reply.

I had brought Airtel Mobile Wifir Router on 21st Ferbrary 2015 in Chandigarh, Punjab.On 23rd Febrary 2015 my router start giving problems, it get automatically switched off .I registers many complaint regarding this, not a single person visited my place and it has been 2months I have complaint 5 times to the Airtel, no response. When you want to buy it, they come to your home but once you purchased it, not a single person with come to your home to help or resolve your query. Worst Company Worst Service Worst Customer Support I would rather request everyone not a buy anything from AIRTEL

I am using an Airtel post paid connection from KOLKATA, HOWRAH A C MARKET by the No. [protected], almost more than 1.5 year back I had called the customer care and registered the complaint regarding network coverage and there was no response from the company for next 3 months I used to call every day & every time I was assured that the network problem will be resolved in next week...and that never happened. I had visited the Airtel office for more than 50 times and lastly for fighting for long months some of the Airtel executive visited my residence and checked and found that there was seriously no network and has got some serious network issues to be addressed. i spoke to the nodal officer in howrah who had assured me that the complaint will be resolved in next couple of months but till date no solution has come out... Till date there is no progress on the same & I have been following up on the same on a continuous basis. Every time I get an answer that the complaint will be escalated to the technical department. Now I wonder that is there any technical department in the Airtel office?? for this my bills are also rising high day by day, inspite of giving a written cmplain still no actions have be taken...all the time the revert comes that there is perfect network and they found no auch issues.. I am asking u people how cn u say that it is perfect? Hav u visited to my olace now or after my COMPLAIN? No? I can say..just SITTING ON TABLE CHAIR AND GETING DEMANDING FOR U MONTHLY SALARY DOESNT MAKES SENSE I[censored] CANT SOLVE THE CUSTOMER PROBLEM I have submitted several nos.as said by your nodal officer who's facing network issues but still no actions.WHAT ARE U PAYING FOR TO D PERSONS U HAV KEPT FOR NETWORK DEPARTMENT IF THEY CANT SOLVE THE PROBLEM OR VISIT THE PLACE AND CHECK..i pay fo my Internet pack bt mtnot able to use it, ct download nythng...all d time i get a response The technical department is working on dis...being a MULTINATIONAL COMPANY does it take such a long period to fix dis prblm...VODAPHONE IS FAR BETER THEN U PEOPLE, at least THEY try and resolve the problem how soeva by putting repeaters or nythng devices which solves the problem..hope for a solution as soon as possible from ur side... pratik jain

Dear sir/ma'am I would like you complaint that I am regular user of air el from last 10 year my air el number is ([protected], [protected]) but recently I shifted from city to my old parent home(villa-chant, p.O-jhinger Klan, the-dasuya, dist-hoshiarpur, state-punjab, pin code-144201) where face lot of airtel network problem. The quality of network is almost zero over their . so i would like to request you please improve your network on this location as early as possible. Thanks iqbal singh saini

DEAR SIR WE PURCHASE A PREPAID SIM AT YOUR KAMLA NAGAR OFFICE ON BETWEEN 09.01.2012 TO 15.01.2012 NO. ALLOT ME [protected] ON MY ID & ADDRESS PROOF. UNFORTUNATELY OUR SIM DAMAGE LAST WEEK, WHEN WE REACH AT KAMLA NAGAR OFFICE THAN YOUR OFFICE TOLD ME THIS SIM IS NOT WORK AT YOUR ID AND DEMAND ME GIVE LAST CALL DETAILS AND RECHARGE DETAIL . WE PROVIDE HIM SAME DETAILS, AND RECEIVE DUPLICATE PREPAID SIM . BUT NOW QUESTION IS MY ID WORK IS ANOTHER NUMBER SINCE 15.01.2012 IF SUM THING WRONG WITH MOBILE NUMBER WHICH WORKING ON MY ID POLICE ARREST ME DUE TO MY ID WORK IN OTHER NUMBER. AND SAME THING IS MY SIDE I USE MOBILE NUMBER WHICH IS WORKING OTHER ID LOOK THIS MATTER VERY SERIOUSLY AND URGENT BASIS. I AM WORKING IN AN EXPORT SHOE UNIT AS AN ACCOUNTANT AND 4 POST PAID NUMBER WORKING IN AIRTEL OF MY OFFICE INCLUDING MY BOSS NUMBER. ([protected], [protected], [protected], [protected] & [protected]) ONCE AGAIN I REQUEST YOU LOOK THIS MATTER VERY URGENT BASIS. WAITING YOUR EARLY REPLY AND RESPONSE. WITH BEST REGARDS ADIL MANSOOR SIDDIQUI 28/413, BINDA GANJ GUDRI MANSOOR KHAN AGRA. 23.04.2015 1.45 p.m.

Hi All,

I have received the missed call from the number
[protected] @ 11:00 AM IST on 09th April 2015 and from number
[protected] @ 8:29AM IST on 23rd April 2015.

Please let me know, why I am receiving these calls. Please stop these missed call attempts from the other countries.

I tried calling them to enquire about the process to convert from micro sim to nano sim but then they took the phone reciver and cut the call twice.So I decided to go to the office directly to my surprise the person there asked me whether I am using a post paid or prepaid (I am using an prepaid) and informed me that cannot convert it as we dont have stock And he was asking me to convert to postpaid to get an nano sim from them. Are prepaid users not airtel customer!!! Very poor service from airtel!!. Went to Selaiyur airtel service center near Punjab national bank

I had cancelled my account via calling the customer support on Dec 24th, 2014. I also got a confirmation reference number. I paid the Dec 2014-Jan 2015 bill too. However, my account (as per Airtel customer service) is still active and not yet cancelled. I keep getting plenty of calls from Airtel to pay my dues. I have explained clearly that I have cancelled the account, but airtel customer support persons deny the cancellation and say the service is still active. I do not understand. Why should I pay the dues for Feb, March, April of 2015 when I had already cancelled the account in Dec 2015!

Dear sir/madam, I am a senior citizen 69 years old, using mobile No.[protected].My name is RBSingh and address 439 Nobel Residency Off Bannerghatta Road, IIM Post 3rd cross 5th main.I have neither activated nor used internet any time.However my total talk time more than Rs. 400 has been deducted within last 3-4 days. If the total amount is not credited within 24 hours I shall be contrained to approach consumer forum for redressal of the issue. May I request you to kindly resolve the issue amicably as an exemplary customer service. Regards RBSingh

Hi Team I had visited the Jayanagar 9th Block Airtel Showroom on 13th April and met Mr Asib for a new SIM card(No is [protected]) and Datacard connection(4G LTE).I had submitted all documents asked by him(2 copies - one for SIM card and another for Datacard). I was told by Mr Asib that there will be only one address verification for both data plan and SIM card activation the next day(14th April 2015).The address verification happened on 14 April, Yet the data plan and SIM card was not active. So, again I visited the Jayanagar 9th Block Airtel Branch on 15th April for the same. I spent almost 3 hours in the branch to get the datacard activated on my system. Datacard started working the next day - 16th April. I was told by Mr Asib that SIM card also will be activated max by 16th April 2015. I was informed by Mr Asib to call up 59059 and wait for 30 min, post which the SIM will be activated. Till Now, post 8 days of waiting - the SIM card is not active!!! I called up the post paid customer care number[protected] and was told by customer care executive - Ms Shruti that address verification hasn't been done yet for SIM Card!!! The verification has already been done on 14th April itself for both Datacard and SIM card - Why is there a need for another one! I get this information after 5 days!!! Inspite of me visiting the branch so many times.!! Truly disgusting ! I want to register a complaint against Mr Asib, Mr Bharghav (Jayanagar 9th Block Showroom Executive) for misguiding me and not giving correct information. I get a reply from 121 on 19th April, informing me to visit the Branch again to submit the documents. As informed, I visited the Jayanagar Branch on Monday(20th April 2015), Spent almost an hour to speak to the Branch Manager - Mr Bharghav(cc'd in the mail).Mr Bharghav informed me that the number will be active within 8PM on 20th April. Till today - 23rd April, I still have not got the SIM activated !!! Now, few minutes back, Mr Bharghav informs me that it will take few hours to get it activated as there is some IT issue!!! Its a Frustrating experience for me...I have visited the branch almost 4 times, spent almost 8 days, followed up with the team over calls everyday to just get a connection activated!!! PATHETIC Service !!! Well, is this the kind of service Airtel provides to its new customers??? Even before activation, I am harassed in this manner, I don't know what kind of harassment is in store if I get the connection.I DONT WANT this connection to be activated...PLEASE CANCEL THE ACTIVATION of the number - [protected] Never will I recommend anyone else to get AIRTEL connection - HORRIBLE SERVICE and IRRESPONSIBLE STAFF who doesn't know what needs to be done!!!