Airtel Complaints & Reviews

We have apply for a broadband connection at my office 77 & 78, DSIDC shed Scheme-I Okhla Phase-II, New Delhi, your executive Mr. Pradeep (Mob No.[protected]) visit in our office and collect all documents and Rs. 1000/- cash on 16.05.2015, Enrollemnt form No. 3907145, till date there is no response,

Hi, On March 22nd 2015 i had already requested for disconnection of my airtel 3G dongle [protected] since i had other dongles plus i was relocating to some other place.Customer care had taken down the request for disconnection and told that it'll get processed in 48hrs.I had asked for the final settement and i paid rs 480 during April which was told me the bill for final settlement.I have that bill in my email id.Customer care called twice after that and asked for the reason for disconnection and i told them.My 3G dongle number is [protected]. Now in May I am receiving another bill.And i sent mail to airtel as how it is possible when my number is disconnected.No replies.Called customer care and they told that for some reason the number did not get disconnected.They'll escalate the issue and they told that they can see the disconnection request raised in March and the fault is from their end. Still now i am getting bills and nothing has been done to resolve it.Really disappointed at this kind of behavior. Thanks & Regards, Astha

We have our office in a Basement in a residence, while Vodafone and Tata, Reliance have absolutely no problem in their Signal strengths, while AIRTEL has almost NO SIGNAL. The Signal strength is SO POOR that our calls get dropped all the time and we can not hear the other party properly using the AIRTEL GSM connections. We are using AIRTEL corporate plans in our company and have already complained to them. AIRTEL once sent some one to do a site study and that person agreed that the problem of LOW SIGNALS was genuine. After that, nothing happened, there was no action taken. I am using this connection for the last 11 years... I hope Airtel will look in to the matter and do something about it. TRAI should bring the Number portability / number switching facility amongst operators ASAP, or else consumers like me and my colleagues will continue to suffer at the hands of operators like Airtel. My office is in Sushant Lok 1, C Block, Gurgaon Hope some action will be taken on this complaint.

I have been charged 156 times @ Rs. 5.00 each trying to activate iMessage on my iPhone, yet still not activated and bill generated of Rs. 780/- for these International Messages. The issue is with your 3G connection in Kolkata, then how can you charge the customer for the same. Keshav Jain [protected] [protected]@gmail.com

we are submitting our complaint on behalf of the company 'Tattoo Gizmo' located in HD Block Pitampura, New Delhi. The signal strength is so poor and the speed of the internet browsing is very slow we are facing a lots of problem because of delay in our process. please do concern and do the needful as soon as possible.

sir, We have been recharged 2g pack from www.airtel.in for my mobile no. [protected] (Trancation Id[protected] of amount 175/- and we have been recived confirmation from your site, but we have not been recived service, we have been contact to you custmer care (Bijender Kaur) but she have not manner and Sense for dealing the custmer and she said me that she can not help me reagarding this matter. I request you that pls provide me 2g pack as soon as possible. thanks shalendra Kumar

Sir, we subscribe my dth tv pacakge for Ala-cart monthly subscription charge Rs-170.00. I have Recharged my dth a/c for Rs-170.00 as on 25/05/2015 & as on to day [27/05/2015] show my balance are only 112.00 as per Company IVR system & all channel are closed from airtel dth, I am shocked . pl solve my problm.

Dear sir, My Name is Bijan B Biswal, I am MD of NNB Services Pvt Ltd, My mob no is - [protected], I have 4 landline connections. One of account no is - [protected] IN this i had internet connection. and on 20th April, 2015 i have complained for removing STATIC IP. with complain no[protected]. And same the static IP was discontinued. As I was using Static IP for last one year, and it was expired on 19-April, 2015. And that was SUnday. at the time of connection it was told me that " at the time of renewal, i will receive msg for renewal, and if i permit then only the static IP will continue". But i have not received any type of communication. On 20th April, 2015 when i found the static IP is working, i called 121 and lodged complain.And my static IP also deactivated. and i specifically asked, whether airtel will charge for STATIC IP. they told "NO". And my billing stated on 27th. AND i found you charge RS 5000 for static IP. I talked with 121 again, but they told, they can not do anything. i paid the amount, only the mothly amount that i regularly pay. This is unjustified with me. Today i received one email regarding this and asking for RS 5512/-. may i know when i am not using Static IP, and it was told clearly to me that i will not be charged for static IP, then why you are charging money for static IP? you are requested to look into this seriously and remove the payment for ststic IP.

I got 1400/- as bill for the month of May. How it is possible? I have never downloaded any videos or any pics and I just use this internet for Facebook and what’s up. I don't think those both will not cross more than 1GB. As per the plan I am eligible to use up to 2GB of 2G Data. I have observed from last 4 months there is a lot of variance in monthly Bill's. Why this much difference in this month? There is something wrong is happening I need an explanation for this month bill as it is not bearable. Mine is TCS corporate connection and I am regular bill pay customer without any delay. I need your quick help and verification. Here my wonder is I will not get a proper signal in my home, with that signal there will be no internet service only then how it is possible to get that much amount of bill? If I am keeping my mobile inside the pocket in the next moment signal will go to Emergency calls mode. Inside the home signal strength is single point. Even I have raised many complaints for the signal problems. I guess you can get those details using my number. Below are the complaints that I have registered on Network issues, those are simply closed by saying that it was resolved. I don’t know what the resolution they have made was. Reference No.60077639, 60044596 I am not the only person facing this network coverage issue. All the Airtel customers in my locality (All are corporate Users) are facing the same problem. We are really fed up with the signal. Because mobiles are getting worst with this signal fluctuations. For the same issue I have registered a complaint on My Airtel Complaint Portal (Reference Number : PO[protected] ; Logged date : May 26, 2015 02:00) there is no response from your executives till now. I will be available at any time, Please call me if anything more details are required. Mobile No : [protected] I hope at least this complaint may go forward and I am expecting some minimum response form Airtel because still I believe Airtel is the best Telecom service provider.

My number is [protected], SAMEER KUMAAR, from the last two months without any notice the balance is being deducted in the name of miss call alerts although i haven't initiated the facility..the customer care is also unreachable all the time and always balance gets deducted whenever recharge is done ...please help me in this regards...

Owning prepaid card([protected]). Reactivated the 3G (on 22nd May 2015)by recharging and after few hours lost the internet connectivity but my 3G plan is active. I have called Airtel customer service many times and tried according to thier advice by changing phone settings, etc... also logged complaints(PR[protected], PR[protected] through thier online complaint portel but they had closed the complaint after providing some other settings.but still same issue. Now today(26 May 2015) i recived a message form airtel that they will update me on 28 May 2015. Why? already 4 days validity is gone. wasted nearly Rs.10 by calling customer care and my precious time but still my issue is not resolved. please help me.

DEAR SIR, I AM USING AIRTEL NUMBER +[protected] SINCE 2002 .. RECENTLY I CAME TO KNOWN THAT MY NUMBER IS IN NOT WITH MY NAME .. IT IS WITH THE NAME OF BRAHMESWARA RAO ... SO I REQUEST YOU KINDLY CHANGE THIS .. FOR FURTHER CLARIFICATIONS PLZ CALL ME THANKING YOU SIR, SAIKALYAN [protected]

sir my name is ashu jain and my airtel number is [protected] cut my balance (45rs) in my main account on24\5\15 on 11:59 pm i am contact the customer care exicutive do not solve my problem and my call is transfer to senior supervisior MR.AMIT to talk me and reply the balance cut reason is serving the net on 24\5\15 on11:59 and 25\5 \15 on 7:59am but he is wrong because my number is switch off on 24\5\15 on7:15pm to on 25\4\15 sir i am valuable customer for airtel for very old time please sir refund my balance 45 rs in my main a\c quickly in 24 hour i am request for you you are not break the mybeleive or you please refund my balance in 24 hour quickly thanking you yours faithfully ashu jain

grup 3 security & labour supplier ke nam se only [protected] ak ye number chal rha he or bill 30 se 33 number ka bta rhe he wo kese he me kai baar complait kar chuka hu koi objaction nhi lia gya sir se mera nivedan he ki is par dyan diya jaye anytha me is number ka bhi bill nhi bharunga kyoki jo chij hmne use hi nhi ki uska bill kese bhare turant action liya mathura apke kisi ritellar ne [protected] is number ke alawa sare number hmari jankari ke bina kahi or bat diye he plese sir reply me [protected] & yaduveer.[protected]@gmail.com

I requested for MNP no [protected] to airtel office. Initially from 4th May to 15th May I did not receive any single simcard from Karve Road office so asked them for alternate store address or any solution. Customer care person given me two incorrect addresses in between which i visited and found closed so I made complaint to 121. Then I received follow up call from Mr. Mobin (Mobile No. [protected]) and he explain me the process and requested to visit the store as he will make available sim from one other store near Karishma Society. So I submitted form on 16th May 2015 which was verified by Karve road branch and forwarded another store and again verified. I continuously inquired regarding status and requested them to update regarding same. On 19th they said process from our end is completed and you will received completion within few days. So I waited and again inquired to the bsnl office where their response was that we haven't received any such request as on date. Again when I inquire I have assured that there is no problem and the usual process time is 7 days so it will be completed. Then I have again visited airtel karve road office and after long discussion with them I have told that we will give status by tomorrow morning by 11.00 AM. On 26th I received a call as stated and message was given to me the process is completed your no will be activated within few days. On the same day I have receive call from Mr. Mobin at 4.00pm saying that we have received rejection and this cannot be completed so you will require to do the complete process againl and exact rejection is unclear. Then I tried to again complaint on 121 but they do not cooperated hang up the phone and havent registered my complaint.

I had taken a new 4G LTE connection yesterday, the concerned executive came from Airtel gave the demo for 4G and collected all the sample documents and gave me a SIM saying that it has to be inserted into the 4G instrument and pay the amount to the concerned engineers. But today 2 more guys came from Airtel and told that the SIM which was given yesterday is not correct and they gave a new SIM and left taking the old SIM, i want to know what is happening, will my new connection be activated or not? very pathetic service.

i was used MNP service from aircel to airtel in may 6th, 2015.In that airtel sim incoming properly worked, but out going calls not working .i called 15 times airtel customer care even they are saying sorry for the convenience but not give the solution till now .this is the worst service from airtel.today may 26 till now i didn't get the solution.i spoke with anith nagercoil team leader, he said it will work on may 26th. i need solution for this you team need to take responsibility for this .i submitted proof in 2 times. my number is [protected] NAME: N.ARUN KUMAR with regards

Today I have recharge my wife's mobile no [protected] with 125 Rs for 2G after getting the information from internate. But after recharge it is showing for call rate reduction. I have the print out of that offer. Now customer care also denying for the same. Either I have to go to consumer court or I want the specific offer.

We have been told that if you take Airtel my plan worth Rs. 399 + 99 (for add-on connection) You will get 540 minutes for both the numbers + 1 GB 3G data for both the numbers & 200 Extra minutes would be free for 1st number i.e [protected]. we have also been told that inter calling (1000 min.) would be free the numbers which fall under my family plan i.e [protected] & [protected]. We had also been given a mobile no. of referencee who was going to recheck what i have been offered from executive. Numbers are [protected] (nikita) & [protected]. Nikita contacted me & confirm with me the exact plan which i have been offered by the executive over phone, We have confirmed the plan & then we go ahead for Portability of both my numbers. But now today i got to know that my actual plan is 540 local minutes + 1 GB 3G data + 200 local minutes free for [protected], which i would be sharing with [protected]. I have been misinformed by Airtel & their executives. i am writing this mail Just hoping that you people will help me out with solution. awaiting you prompt revert.

I have using Airtel Network since last 5 months company has offered free internet initially 3 months after that got call from Airtel Customer Care regarding continuous of internet services i have clearly denied and requested for discontinue the same in month of march however i came to know that airtel are still charging the same for 2 months Rs. 250/pm and 65/pm extra charges. the total extra charges Rs. 250+250+65*4=760. i want back it or adjust against bill amount.