Airtel Complaints & Reviews

SIR, I have recharge my mobile no [protected] recently Rs. 170/- of full talk value, but it is showing 0.00 balance without use of above amount. I have recharge my above mobile no of 3g net balance 1 gb of rs. 189/-, it is showing very poor speed and data also lapsed. please send detail on my mail [protected]@gmail.com of my balance deduction with called detail nos. and also my above mobile no. I have done already this related problem, but i did not satisfied. I upset due to misguide activity of your ward.

I looked up for 3G internet recharge on airtel site and recharged my account with the most suitable offer visible @Rs 249.But rather I got 2G data instead of 3G which I should have got according to the offer.A very unsatisfactory reply was received from the complaint helpline and so I demand for a suitable action to be taken and compensation to be provided. Pramod Kumar Jain Mob No. [protected] Airtel [protected]@gmail.com

On date 24/05/2015 at 12:05 am i have recharged my airtel number [protected] from airtel mobile app. I have applied for unlimited night 3g 1gb at 49 rs. Plan and during payment it displays me to options (1) by debit card (2) by main account so i used debit card But after my successful payment I have got only 150 mb 3g data. After that i call 198 customer care no. But they refused to help they told me that it only has to order by deducting balance from main account. Kindly help me got my money refund from them.

Dear Sir, I requested to disconnect my broadband connection( [protected]) with Airtel in April-2015 due to my job transfer. But airtel is going on asking money to pay which I have not used the device for last 2 moths. Even now also they are not responding for my repeated mail for disconnection. Now I purchased new 4 g hotspot from airtel with [protected]. I am unable to pay for both and which i am not used for. Kindly help me to solve or disconnect my devise With Best Regards, Sujith

I have submitted my my complaint 15 days back regarding false billing of Airtel mobile internet charges for Rs 4933.10 . Airtel posted the complaint on 14.05.2015 but so far the complaint not resolved by Airtel. Kindly take immediate action to resove that issue. Thanks & Regards, Gouri Shankar

I had been using internet facility on my mobile since last one year. since last 15 days i am facing problem in internet usage at my home. It works well at other places. Had complained earlier also but no resolution from the airtel staff incharge.

Dear Officer, I am fed up with airtel service.. my mobile number is [protected].. Last week I did recharge of rs 199 for data service of 1.25GB after checking on *121#→ Data service → 2G → 199 RS 1.25 GB for 28 days.. Balance got deducted from my mobile.. it was 400 rs and after deducting my account balance was 201.. but the data pack was deactivated.. I tried calling customer care and explain them all that happened.. but nothing happened.. everyone got the same answer we will escalate it and it will take 48 hours.. in even spoke to their seniors they to have the same reason.. some of executive even told the plan got acctivated at night and it got finished in the same day, which is illogical.. some execute even told that their is no plan as such, Airtel customer service is so pathetic that it takes 5-7 mins to get connected to executive and many of the time while transferring the call to senior the trainee disconnects the call.. so we need to try again.. for next 7-8 mins.. when I applied for porting airtel executive called and agrees that he will credit 199 in 24 hours.. but now it is 72 hrs and no action is taken.. Retention Executive gave me the tracking number as QRCTSO[protected] its not the matter of 199 rs.. but it hurts when you use same number in airtel for 7-8 yrs and this is the service we get in return.. please do the needful.. BR, Nitin Jain

I took a WiFi internet broadband connection from Airtel on 05/04/15 costing me Rs. 4950/- including tax with the stipulation that i won't have to pay a single rupee till the 5 months period of the entire package is over. Now I've been getting emails and sms from the company demanding Rs. 561.15 as tax. Thus I complained the local authorities and they assured me that the said amount is not to be paid by me as my broadband plan had different conditions. Still I'm getting SMS and emails threatening to discontinue my broadband connection. I demand that the emails and SMS should be stopped immediately.

My number is [protected] of West Bengal Circle. But last six months I am in Hyderabad. So I can't use my number frequently. Last I used my number on 25th of April and Balance was more than Rs.5. My request is please active my number again so that I can use it properly because this number is very important and urgent for my personal as well as professional life. Hope you will do the best.

I have called Airtel since my Mobile data was not working it stopped suddenly. on 18-may 2015. they registered my complain and told that my issue will be resolved in 5 day (this is very long time since i am paying for this service). And on[protected] i got message that my complain number #62005453 was resolved.(There was no confirmation call done by airtel not even mail.). so i restarted my phone but mobile date was not working. so i again mail airtel regarding this and they re opened my ticket and again i was give the Resolution time period as 5 day .. till day i have not received any call.. Today i called Airtel customer care. they said my issue is still open. after 5-10 min executive gave me nodal officer number. i called that number but IVR saying they work till Friday. I think this is how Airtel works. and even now i paying for there services.

this is to complaint regarding Airtel executive who said dnt use Airtel connection i[censored] can't, Airtel does. Not need such customer, can't you use brain etc when I told her I am hospitalized I will pay bill with over late fee In 4 days once discharged as I m unable to pay online . I kindly request Airtel to take action regarding this I am ready to port out from Airtel if Airtel does not need such customer once action is taken

my name is mohd. idrees ansari. my prepaid airtel no. is [protected]. the connection is of lucknow uttar pradesh. i bring my sim here in saudi arabia so that i could get the sms of bank transactions and other notification but its not working here. before bringing the sim i have confirmed from airtel customer care that sim will going to work. its still not working. kindly do the needful as i am facing too much problem.

I have recharged my Airtel digital TV with 12 Months HD subsciption by paying Rs.6500 in March 2015. The subscription is valid till Feb 2016. But it is twice this year that the TV is showing service is deactivated due to low balance which is causing immense trouble and frustration. Attaching the reference image to show more information

Hi i have postpaid connection. at my residence there is no network signal of airtel due to which there is a call drop and i am not able to connect to internet and sometimes it says as switched off. My Residence address is No-748/1, Kodappa building, near Mallikarjuna school A.K colony, B S A road cross, Bangalore - 560005, request you to kindly check and rectify the issue as soon as possible. Thank you.

My no. [protected] My airtel no. doesn't get 3G network even thou my airtel sim is 3G and my cell too support 3G Please kindly solve my problem as soon as possible It's been a week but didn't got much help through the customers care centre even I called many times Kindy solve this problem soon

Hello, My airtel number [protected] which is not activated and I was provided with SIM card on[protected]. i was told by the execetive that the number would be activated in 2 business days. Its been more than 2 weeks and the number is still not activated. I have provided with all documents and has been using this number since last 8+ years. All my back accounts and contacts are have been linked to this number. I have called the execetive couple of times, however there is no proper response. every time they say they will call and there wont be any response from the agent. I need this number to be activated as I have been using this number for very long time time. I need a resolution to this. Looking forward for your help!! Below are my details. Name: Manikonda Sai Ram Sagar Number: [protected] (Deactiavted) E-mail: [protected]@gmail.com Documents submitted: 1) Copy of Passport 2) Copy of Aadhar Card 3) Photo Thanks, SaiRam

Dear Team, My airtel number [protected] was disconnected without my knowledge on12th May 2015. And learnt it was assigned to some one else as one of you numbers mis typed the number., without my knowledge. I visited Aundh branch Airtel, when they told this had happened, sat there for hours to find a solution to restore my number finally my number was restored on 14th May 2014 as a new connection cause of your mistake where. i had to resubmit all my documents again for the same, but all my privileges are lost because of your mistake. please check my old records iam an old customer with [protected] since 2007. i am a platinum customer with credit limit of 28000 had an add on number : [protected] my number was on do not call list i had STD, ISD roaming facility and ISD calling facility. i rcvd paper bill All my privileges are lost restore them as the mistake is from your end and i am the sufferer. i have been following up everyday for them to be restored to airtel vendor everyday but have solution on this so far and your first level customer care on 121 are very rude. i need this sorted out ASAP.

I have been using the airtel connection for more than 15 years now, with the number [protected]. i am facing problem with its service for the past two years in my office area that is in Burra Bazar.There is no connection or connectivity in my phone in this area. i get no calls nor am i able to make one from my phone. my internet does not work in this area too. I have registered alot of complaints but no one has responded aptly to my problems and hence i am still facing this problem. please respond asasp.

मेरे नम्बर पर दिनांक 11-02-15 को video tackis vada pake नाम का कोई सर्विस चालु मेरी गलती से हो गया और मेरे राशी की कटौती की गई । मैंने उसी समय customer care से बात किया और इसे बन्द करने को कहा। मैंने अनुरोध किया कि मेरे कटौती की गई राशी वापस करे। किन्तु राशि की वापसी नहीं की गई। आज दिनाक 22-05-15 को सुबह मैसेज आया कि आपका सर्विस को renewal किया गया है और इसके Rs 99.00 चार्ज किये गये हैं। मैने तुरन्त costumer care मै काेल किया तो बताया गया कि सर्विस बन्द करने संबंधी कोई जानकारी मेरे पास नहीं है। इसलिये सर्विस चालू है। विशेष जानकारी के नाम पर एक लम्बे होल्ड पर रखने के बाद बेहतर जानकारी के लिए अपने सिनियर को ट्रांसफर कर दिया गया। वहाँ भी वही बात दोहराई गई और चेक करने के नाम पर होल्ड पर रख दिया जिसके बाद उसने अनहोल्ड नहीं किया और पूरे 60:00 मिनट में कोल स्वत: कट गय। अब सवाल है कि जब मैंने उसी समय सर्विस बन्द करने को कहा तो बन्द क्यों नहीं किया गया। और बन्द नहीं करने के कारण सर्विस renewal हुआ और राशि की कटौती हुई। तो गलती किसकी? Mobil no. [protected]

I want to convert my postpaid no.[protected] to prepaid. i bought this no. 5 yeas back when i was in chandigarh . whenever i go to a airtel store here in bangalore, they say it cannot be converted here as it is from punjab circle. what a double standard policies you airtel guys have, a customer can pay bill anywhere but cannot get his no. converted to prepaid. How can i go to chandigarh now, just for converting my number .