| Address: Pune, Maharashtra |
Sir,
For a post paid connection a data pack is auto renewed after billing cycle. If we not deactivate plan on a last day of billing cycle, it will be renewed for next billing cycle. If we use data on that day, and deactivate the plan after using specific data amount as per plan, company charged for that data uses on that day as normal tariff. This is wrong thing, they should charge data used on that day before deactivation as per data plan, not as normal tariff.
kindly pay attention on my compliant.
thanking you
Airtel customer support has been notified about the posted complaint.
This is with reference to your post dated 1 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd