Airtel Complaints & Reviews

Sir, I recharged for Rs 249 on my airtel mobile no [protected] vide trans id [protected] on 11 may 15 through netbanking. I recieved 500 min of STD in lieu. I actually wanted 3 G data as given on the website. I again went to the airtel website and recharged for the same amount Rs249 vide Trans id 728026. This time I got 1 Gb of 3G data as advertised. On speaking to the call center, the person told me that it is given in the terms and conditions (small print somewhere), that you may get something different if you do not recharge on airtel. The transactions have been confirmed by the airtel call center. I believe this is cheating. This caution should come up when you recharge through the net banking. In any case you cannot have different things coming up for the same recharge. I do not want these 500 STD minutes and would like the money, Rs 249, to be refunded in my account or if that is not possible, credited in my phone as normal talktime. I have not used any part of this 500 min as of now and cannot use it also as I am on roaming. The call center people have clearly refused to even lodge a complaint saying that I have got what I was supposed to get.

I am the airtel customer for the past 13 years, i have not paid the mobile bill for the past 3months due to my mobile billing issue, i have raised many complaints to customer service no body had resolved my issues, i have not used any application on my internet, suddenly my data usage is crossed as per Airtel, this is totally reduculas, i tried contacting customer service i didnt get proper response internet connection got disconnected one airtel person confimed that it will be waived of in next month you can pay 1000 RS will adjust in next month billing, i have paid the same but no adjustment made and internet also not activated. now outgoing and internet is disconnected, i have already moved to different service provider, now i am ready to pay exclude internet charges and DO NOT WANT TO continue with AIRTEL any more. I have been getting calls from airtel collection departement person by name called ARUN[protected], [protected]. he is using unparlimentary words for making the payment without even understanding my issue, i am ready to file a case against this to airtel to meet leagally in a court. working in a corporate company airtel collection departement the way spoken i am totally dissatisfied. i do not want anyone disturb be me for payment, i am ready to meet leagally for this issue.

I've been charged excess Mobile Internet Usage Charges for Airtel No.[protected], Bill Period : April to May. Airtel charged me extra Rs. 1200. Every months my bill comes under Rs. 400. but Last month airtel sent me bill with rs.1617 amount and told me i have been charged for extra Internet usages. But i checked my data with sending "DATA USE" message to 121 and airtel reply me that my use on 7th May 2015 01.14 PM it was 843MB usage out of 1024 MB, So how it will be possible that i will use extra 90 MB that means in half day i used =1027-843 which is 181MB plus 90MB extra means total use was 271 in half day. I am requesting you to pls remove Internet charges from my Bill, which i have not been used. I am planning to take My family plan for my family members, But after this Bill I changed my plan. If you help me out from this problem then i will about this plan other wise. :( Looking for positive reply. Regards, Pradeep Khutale [protected]

I have given request to migrate my PostPaid Airtel No-[protected] into PrePaid and now 7 days has been completed and my problem didn’t resolved. The bad things is that they don't pick the phone and each time i have to go their Center to ask the status. Each time they do false commitment and never fulfill them. I have submitted all the required doc on 6th may 2015 to convert post paid to prepaid at the TC palya Airtel outlet, and still the migration is not happened at all. so many time i called to 198 and raised complaints with the SR "61801949".. When ever i called to Customer care they are saying that it will happened in 48 hrs. its been 7days to till date I checked with the store where i submitted the doc for prepaid conversion, they said all the docs and my Aitel form has been accepted but still no idea why which is not happened. and there is no outstanding bill amount for my number. Please help me here. Therefore I request you to please take proper action ASAP regarding my Issue. Hoping kind co-operation from your side. For your convenience here is some more details: Mobil number: [protected] Application Form No : KKC 3819018 Service Request: 61801949Request Number: 2321472Ticket Number: [protected] Date of Submission : 06th May 2015Airtel Outlet Name: Amazon TCpalya main road, Bangalore.

My mobile number [protected].I am your esteemed customer, My friends are getting 96 rupees 2g offer but I am not getting that offer.That's the reson why I am not using the airtel .so I am forced to use other network .so please send me the offer details.so that I can use airtel.pleasplease send me the offer

Dear Sir/Madam, I have migrate Prepaid to Postpaid airtel on 17 March 2015. My Bill Date from 5th of every month . I have changed my Basic Plan 299 to 599 My Plan on 05 May 2015 from that day i am receiving Un Billed amount is increasing everyday. I have already pay the bill of april month 0n 07 th May. I have cantact airtel 10 times customer care no satisfied answer from the Airtel. Please Solve the issue . Atchi Reddy.K

Sir, I Have a Most Improtant Customar of our Airtel telecom. I want to know my [protected] Airtel Number it have been I want all of incoming & outgoing call detail of the month of March and April .Via on my Email of [protected]@gmail.com.

mene wrong number par galti se 120rupey ka rechareg kar diya hai, aur bo number kahi ka nhi hai plz, ... sir mujhe mera balance return karne ki krpya kare ... reuset sir plz... meri madad kijiye ...mere liye 120rupey bohut mayne rakhte hai ... aap ke per padta hu ..sir ... jo galti se rechareg hogaya bo number hai .. [protected] kal ... ya aap me jis number par recharge karna chahta tha aap us number par balance transfer kar digiye ... nubmber hai .. airtel [protected] jo sahi number hai mp ... thank you sir ...

Dear concern, I requested for Airtel 4G connection at my office. A sales person Amit Wankhede from Nagpur, Vardhman nagar came with all the info but the way he talked was very abusive. When one of my junior tried to talk to him he started asking very inappropriate question of how much is your salary and do you how much I earn. This incident took place today. I hope that the company will take this incident seriously and take some action.

This is regarding no network at my resi address is :120 saini vihar phase 5 baltana, I am regularly registering complaint regarding no network range at my above said address. Ffrom last two months i am giving request for resolve my query to Airtel, but no action has been taken.I am facing following problems for using airtel : 1. NO RANGE INSIDE HOME 2. WE ARE UNABLE TO MAKE ANY CALL 3. WE ARE ALSO UNABLE TO ATTEND ANY INCOMING CALL ALSO. for above complaint airtel is making fool from last two months i.e from 15.03.2015 i am making calls to airtel customer care. Regards ANJNA ARORA [protected]

I've been charged excess Mobile Internet Usage Charges for Airtel No.[protected], Bill No.[protected], Bill Period : 20-Jan-19-Feb-15. I travelled to Switzerland with Data Roaming as on, but internet was not used at all. Being a bonafide old customer of Airtel, I would request a waiver for international Internet Data Charges (Rs.11151), as the internet was not used at all. I should not be penalised as there was no internet usage at all. Regards, Indrajit Chaudhuri [protected],[protected]

On 03/05/2015 I had recharged Rs77/.. each for the above nos from your airtel store at Mulund[w]Mumbai. This was done by OVERSIGHT failing to notice the VALIDITY part of the scheme.I am made to loose Rs154/..[totally] I am a senior citizen and your customer for very Long years. I will be Grateful for you to RESOLVE this LOSS S.Srikrishnan.

Hi, I have applied for conversion from prepaid to postpaid on airtel. I got a confirmation message and signal is lost on my phone, when I asked the executive he said I should use a new sim card which he would give me an hour, which didnt happen till now even after 35 hours of disconnection.

With reference to above subject, i spoke to your representative 09/05/2015 & got sms that ref. no. 61798993for your airtel mobile has been registered, the same will be closed in next 4 days, for update i had sms on 121 while giving reference numbered i got a sms we could not find any service request number, so you are requested to look in the matter, my cell no. [protected] in Samrudh Pharmaceutical pvt. ltd. Group schem, vinod more

The above number [protected], is an add-on number to my ITC Corporate connection [protected], which I had to switch over to some other service provider due to immense connectivity and network problem at Airtel. An amount of Rs.444/- was paid on 1st May'15 to Bama Telecom (Airtel Store), 117 Motilal Colony, Majumder Para, Kolkata-700079 vide receipt no.1766 towards the last bill payment to be made to Airtel From the following day the above number has stopped working. Inspite of several requests and reminders Airtel is not releasing this number. You must appreciate if a number suddenly gets out of order what effect it has on an individual. People are not getting through to the user of this number. Why this sudden action from Airtel? Request you to please do the needful as soon as possible and let us get the above number active. Thank you & regards, Mrs. Tandra Mullick, Ph.No.[protected] .

I have recharged Rs. 76 after referring the offer mentioned in web that it is full talk time offer for 7 days. But after recharge i didn't get any balance. As per customer care it only for A2A local balance given which i do not require at all.i need refund of my money. ph:[protected]

Hi, I am not receiving any SMS from any network except Airtel most of the times, further I am not getting messages from various banks, other institutes. This problem started from 15th Jan 2015 and I have contacted customer care atleast 20 times since then, everytime they tell me that the complaint has been logged and will be resolved by such and such date and time and I never get any response. This is really frustrating as I am unable to do online banking at the moment and this is IMPACTING my work big time. My number is [protected], please resolve immediately. Rgds, Shibreen Kaur

yesterday i got a data pack recharge of 149 on my airtel mobile number, and after 15 minutes of receiving it, it showed my data pack expired? and when i tried to contact a executive, no such facility provided by customer care which are of no use ! i am really pissed, and after seeing all the complaints against airtel for balance theft, i will take serious action if the company won't. after this my next step will be SUING airtel, no matter if it is for rs. 149, the matter is of theft and i will deal with it if you won't.

My number is [protected] airtel data offer says 131 recharge get 1 gb 3g for 28days but I get only 650mb for 15 days only compliant airtel customer care but no response complaint id Ref.no.is CONRC[protected] registered on 03-may-2015 but still now no will take action

I take connection of postpaid 3g internet in jan 2015 Many times i have raised complain regarding that i am unable to use 3g internet service. After all customer service miss guide and not give proper response. Even they didnt send bill so i was stop payment. When i deposite payment my airtel services was stopped by company. So i raised complain but there was no resolution complain No is 61426656. All over my issue is that they did not provide service but they are sending bill every month. I have totally mentally disturb with airtel services