Airtel Complaints & Reviews

I'm very disappointed by your service. My current bill dated on 6th March, 2015 shows me an amount of 1236 Rs. According to your customer care executive they have charged 800 Rs for using 80 Mbs extra which did not included in my data plan. I didn't receive any alert message from Airtel and despite this I've checked several times on the day before my bill renews. It showed a data usage of 1005 Mb out of 1024 built in plan for past 2 days. It even showed usage of 1005 on 3rd may a day before my bill renews. And after that according to my phone app it showed I hardly used 10 Mb and your system shows I had usage of 80 Mbs extra. This is really absurd. Apart these I don't care about your system I've screenshots with me about the data usage. Please sort it out as soon as possible. I hope that Airtel gets my point. And yeah if this continues I don't feel like using Airtel service anymore. Please take action against it.

Dear sir, This is for you informing tha we have taken post paid Airtel connection 3 month before because airtel agency called have good offer tha time agency person told me 1GB internate have free every month that's way i have taken this connection but when activatet connection it is all [censored] that time i have called to customer care person Mr Chethan patil pick the call he is told me i will give you 960MB data every month but when we receive bill come 1600Rs per month now i need to be pay 2882.81Rs i requesting you pls help me some one person Regards, Praveen kumar S Mob[protected]

I migrated to Airtel postpaid from Prepaid on hearing lots of fake offers given by marketing executives. Later on seeing huge bill amounts I wanted to move back to prepaid where I was made to stick to postpaid for 3 months as the showroom executive told that's the process. Now I've paid all my bills and asked to be migrated back to prepaid and my postpaid numb was deactivated on Friday late noon where in, the prepaid numb was activated only after 3 full days leaving me without any service. I put a 3G internet booster for Airtel the subjected number. It has been 2 days but still I didn't receive my booster. The worst part is when i called customer care a girl called Divya told that there is no such transaction id which i received. These are the related messages I've received. Your airtel mobile [protected] bill payment txn id 5072423 of Rs 255.0 has been initiated. Please keep the txn id for future reference. Your airtel mobile [protected] bill payment txn id 5072423 of Rs 255.0 is processed successfully. The amount will be credited to your account within 48 hours.Get discount coupons every time when you pay through myairtel app. Click airtel.in/myairtel. The recharge was done via Airtel android application. There is not even a reply when I dropped to Airtel mob app email address. Please try to help me out.

There is two numbers with CUG connections.One person stays in chandigarh and one in delhi, there is problem in calling, whenever chandigarh person calls on delhi numbers it says that particular number is not valid.But it works from delhi side.Its getting frustating.And i am not getting solution of this problem from last 2 months. i keep on contacting customer care people, but they sometimes reply so bad and escape it to get it done.

whoever calls me, my phone is shown switched off even if its not. after a while i get to know that somebody called me since i get the message that i have these missed calls from these people. my phone is never kept off, but due to network problems it is shown off.This problem is last 2 month's. Name- Surender Singh Mobile No.- +91-[protected]

Need to close a post paid number but not responding any status on the same. Given a mail confirmation on the closing the same to AIRTEL but not responding till now from yesterday. Kindly help on this. Previously they have misplaced my security deposit to another unknown number as a refund without my approval or notification. This is worse now so i wanted to close this number. i even got a confirmation from them there is no due on the number to clsoe the same.

I did 3g pack top up of Rs.199 through online. But top up has not happened and Rs.199 is debited from my account. On top of that the line goes blank every 3secs while speaking making is it very much irritating for me and for other person on the other side. Mobile no: [protected]

I am Udit Gupta with mobile number [protected]. Few days back, I had requested to port my number from Tata Indicom to Airtel. Your executive Mr Monish with mobile number [protected] called me and asked my requirements and as per my requirements, he gave me some plans. As per our conversation, he said in RS 399 I will get 800 LOCAL AND STD CALLS WITH 300 SMS AND 1.5 GB OF DATA. But now I am very surprised to see that after portability I got only 600 MINS AND 1 GB of DATA. Now even he is not taking my call. After getting frustrated while calling again and again from last 3 days, I have been totally disappointed. This is really unexpected and surprising for me from such a reputed company like AIRTEL. Please activate my plan as he told or give my money back.

Dear service team, I am Albort Bilung having airtel prepaid connection no. 0091 [protected]. I lost my mobile yesterday. Hence, I earnestly request the Airtel team to please BLOCK this Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure. Thanks, Albort Bilung, Rourkela-769003

My complaint is regarding long delay in my airtel HD+ STB's activation. Customer ID- [protected] New HD+ STB was installed on 6th May at 11AM and I was told that the connection would activate in half an hour max. Its close to 2 days now and in the last call I received from airtel on 7th May, I have been told that it can take 48 hours more. My issue here is that whatever root cause of swapping or incorrect codes was found on the second day should have been found on first day only. As of 6th May I was told that this issue would be fixed till 12 noon on 7th May. But on 7th I have been given this new deadline of 48 hours. 3 days time for activating any service is totally absurd. Moreover, I think upon completion of these 48 hours I'd be given a new timeline again. Most importantly why was this issue not found and fixed on 6th May itself??? Nishi

Dear sir I have a problem generated from last 2 days. My 3G network is not abelable . accordind to your call centre there is no problem So tha thing is I'm suffering from a problem No body can help me. kindly request to yours Pls heLP me Thank you Akash mishra [protected]

i have recharge for rs 95 and it came only 50mb for 1 day . I call to the customer care and ask and found out that it was rs99 for 3g and 98 for 2g. i request them to make it to rs99 or 98 deducting rs4 or 3 from my main balance but they say they cant help it anyway .I have loss rs95 .i don't get back any plan less then rs95 nor main balance . i call up at 198 help line and even 121 care . They said they say they cant help it anyway and they even ignored my call . I don't know what kind of customer was that which thus not help the customer but instead they ignored it.my airtel no. is [protected]

Airtel has disabled my broadband connection for non-payment of 3 months bill and still billed me for 4 month. I spoke to support person Kokila who agreed to disconnect my connection after I pay 2086. I paid the amount on 7/5/2015. I called customer support and asked them to disconnection. The support asks to show the proof where Airtel has agreed for the disconnection after paying 2086 Rs. I said hear the recording of the previous call and they stubornly asking me to pay 4100 to disconnect the connection. In which only 3 months was my connection. This connection was bought as broadband connection & they say my incoming calls were not barred, so I have to pay the monthly. They build this loophole to cheat the customer for unused service of broadband. Regards, Dilip kumar [protected]

Unwanted service is active on my postpaid mobile number for which I have been charged Rs. 149 per month since May 2014. I have not asked to activate but it's active. The service is International Roaming which i never used. Now they are not refunding these charges which are Rs. 149 × 12 plus service taxes. They are refunding for 3 months only.

Sir I got a message From an indian number ([protected]) airtel with message content your mobile number have been selected as winner of 1, crore in Australia ICC cricket pmt draw. For claims SMS your name & address to this no:([protected]) please send me the right information may email.rajgoyal302 @gmail.com

I bought an Airtel dongle anytime plan on 15th Feb and paid 2400 over the counter at East of Kailash store. This includes the cost for dongle and 3 months rental. Customer services has not been able to fin this payment in 3 months, I have had interrupted services since April. They Barr my services after every 48 hours, I have called them 7 times and logged complaints but no one has got back to me. Hersey Kaur [protected]

Airtel has auto debit the bill amount from my Citi Bnk Credit card, which was already paid through easy recharge. Without informing me they have debited the amount 764 Rs from my CITI Bank credit card even though i have never given them any authorization . It's complete fraud and they are not helping me in resolving the issue. Please help. my no is [protected]. Thaks Zahed

i recharged my airtel no . [protected] with 100 rupees from my airtel application through debit card. i paid 100 rupees for full talktime and my no. was recharged with 86 rupees only . I want my remaining balance as soon as possible . I recharged on 6th may 2015.

whoever calls me, my phone is shown switched off even if its not. after a while i get to know that somebody called me since i get the message that i have these missed calls from these people. my phone is never kept off, but due to network problems it is shown off

Today Rs 50 has been deducted from Airtel Number [protected] for installing a game " Avenger". I called Airtel helpdesk number 198 from my phone to inform that the Game was not installed intentionally as My Mother was playing the game and there was may be a pop up which was clicked mistakenly. Mr. Pintu Roy when received the call, I asked whether there is any way to get back the balance as it was very weird that the amount was deducted without any confirmation rather just a pop up. Mr.Pintu ordered me not to play any games in future in my phone otherwise same thing can happen. My question is who is he to order me?? Then I asked is there any solution or contact or mail details of any where I can raise my problem he strictly said NO. I even asked can you transfer the Call to Senior System executive he said "NO I Can't, Try somewhere else". He even put the call on hold and disconnected the line. My question is how dare he is to behave with a Customer this way? WHY 198 number is there if any Customer doesn't get any help?? How dare he is to disconnect the line this way?? How dare he is to give order to a customer Not to play any games?? This is really a dissapointing service from Airtel and its Executive. I need a formal Apology from Airtel and I need the money back which was deducted in a wrong way. This is really Disgusting and ridiculous.