Airtel Complaints & Reviews

My complaint is regarding long delay in my airtel HD+ STB's activation. Customer ID- [protected] New HD+ STB was installed on 6th May at 11AM and I was told that the connection would activate in half an hour max. Its close to 2 days now and in the last call I received from airtel on 7th May, I have been told that it can take 48 hours more. My issue here is that whatever root cause of swapping or incorrect codes was found on the second day should have been found on first day only. As of 6th May I was told that this issue would be fixed till 12 noon on 7th May. But on 7th I have been given this new deadline of 48 hours. 3 days time for activating any service is totally absurd. Moreover, I think upon completion of these 48 hours I'd be given a new timeline again. Most importantly why was this issue not found and fixed on 6th May itself??? Nishi

Dear sir I have a problem generated from last 2 days. My 3G network is not abelable . accordind to your call centre there is no problem So tha thing is I'm suffering from a problem No body can help me. kindly request to yours Pls heLP me Thank you Akash mishra [protected]

i have recharge for rs 95 and it came only 50mb for 1 day . I call to the customer care and ask and found out that it was rs99 for 3g and 98 for 2g. i request them to make it to rs99 or 98 deducting rs4 or 3 from my main balance but they say they cant help it anyway .I have loss rs95 .i don't get back any plan less then rs95 nor main balance . i call up at 198 help line and even 121 care . They said they say they cant help it anyway and they even ignored my call . I don't know what kind of customer was that which thus not help the customer but instead they ignored it.my airtel no. is [protected]

Airtel has disabled my broadband connection for non-payment of 3 months bill and still billed me for 4 month. I spoke to support person Kokila who agreed to disconnect my connection after I pay 2086. I paid the amount on 7/5/2015. I called customer support and asked them to disconnection. The support asks to show the proof where Airtel has agreed for the disconnection after paying 2086 Rs. I said hear the recording of the previous call and they stubornly asking me to pay 4100 to disconnect the connection. In which only 3 months was my connection. This connection was bought as broadband connection & they say my incoming calls were not barred, so I have to pay the monthly. They build this loophole to cheat the customer for unused service of broadband. Regards, Dilip kumar [protected]

Unwanted service is active on my postpaid mobile number for which I have been charged Rs. 149 per month since May 2014. I have not asked to activate but it's active. The service is International Roaming which i never used. Now they are not refunding these charges which are Rs. 149 × 12 plus service taxes. They are refunding for 3 months only.

Sir I got a message From an indian number ([protected]) airtel with message content your mobile number have been selected as winner of 1, crore in Australia ICC cricket pmt draw. For claims SMS your name & address to this no:([protected]) please send me the right information may email.rajgoyal302 @gmail.com

I bought an Airtel dongle anytime plan on 15th Feb and paid 2400 over the counter at East of Kailash store. This includes the cost for dongle and 3 months rental. Customer services has not been able to fin this payment in 3 months, I have had interrupted services since April. They Barr my services after every 48 hours, I have called them 7 times and logged complaints but no one has got back to me. Hersey Kaur [protected]

Airtel has auto debit the bill amount from my Citi Bnk Credit card, which was already paid through easy recharge. Without informing me they have debited the amount 764 Rs from my CITI Bank credit card even though i have never given them any authorization . It's complete fraud and they are not helping me in resolving the issue. Please help. my no is [protected]. Thaks Zahed

i recharged my airtel no . [protected] with 100 rupees from my airtel application through debit card. i paid 100 rupees for full talktime and my no. was recharged with 86 rupees only . I want my remaining balance as soon as possible . I recharged on 6th may 2015.

whoever calls me, my phone is shown switched off even if its not. after a while i get to know that somebody called me since i get the message that i have these missed calls from these people. my phone is never kept off, but due to network problems it is shown off

Today Rs 50 has been deducted from Airtel Number [protected] for installing a game " Avenger". I called Airtel helpdesk number 198 from my phone to inform that the Game was not installed intentionally as My Mother was playing the game and there was may be a pop up which was clicked mistakenly. Mr. Pintu Roy when received the call, I asked whether there is any way to get back the balance as it was very weird that the amount was deducted without any confirmation rather just a pop up. Mr.Pintu ordered me not to play any games in future in my phone otherwise same thing can happen. My question is who is he to order me?? Then I asked is there any solution or contact or mail details of any where I can raise my problem he strictly said NO. I even asked can you transfer the Call to Senior System executive he said "NO I Can't, Try somewhere else". He even put the call on hold and disconnected the line. My question is how dare he is to behave with a Customer this way? WHY 198 number is there if any Customer doesn't get any help?? How dare he is to disconnect the line this way?? How dare he is to give order to a customer Not to play any games?? This is really a dissapointing service from Airtel and its Executive. I need a formal Apology from Airtel and I need the money back which was deducted in a wrong way. This is really Disgusting and ridiculous.

SHRINATH A KOTHALE CELL [protected] KARNATAKA RS 175/- RECHARGED THROUGH CREDIT CARD4******6963 AT MOBIKWIK NEW DELHI AT 23:13. DTD 14/04/2015. NEITHER 2G DATA CREDITED TO MY [protected] NOR AMT REFUNDED TO MY CREDIT CARD 4****6963.. PLZ VERIFY AND DO THE NEEDFULL YOURS TRULY SHRINATH A KOTHALE

I had applied for number portability on [protected] from airtel to Vodafone and I paid around 100rs more than the bill so that I could use it if I needed to and still be able to port to Vodafone in a couple of days. I was going to Mumbai that very week for a couple of months and was tired of airtel's lousy service. My number kept working for about a month and then it stopped working so I went online to search for the problem. Turns out after the porting request was filed and denied because the greedy telecom operators were charging me according to their will and not by the plan I had opted. After the number stopped working I had to get a new number to stay connected so I switched back to Vodafone. Since the services on the sim were terminated by airtel, I trashed the sim. Whereas airtel has started sending bills after 2 months of terminating my services. Please make sure the telecoms are not operating out of the law.

Hi Team, Just to request if you can get the concern resolved. This is the last time, I’m trying to contact you guys. Hope you will help me in this regards. I’ve sent emails to Airtel almost 10-12 times including all channels, however no one is bother about the customer frustration and wastage of time & money. Now I am feeling so cheated and harassed even after dealing with one of India’s best telecoms company, I didn’t think that had to face so much of mental torture. I have raised the issue with Airtel Customer Care, Nodal Officer and Appellate Authority and after doing too much of follow-ups. I’ve not been even acknowledged. They never heeded to that request. I have recording of the conversation and sent the same as proof. They do not listen to me which is adding lots of the frustration. Can you please register the complaint for immoral tactics followed for selling the product. Original Email Regarding the concern: Hi Team, This is in regards to the procurement of a Wi-Fi dongle. I purchased it because of the information/details were provided before the product was handed-over to me. I was said that the dongle doesn’t cost anything and further it has been charged total for Rs.3250/- hence the plan has been set of Rs.2550/-. and second point – I was informed that I will get the 3G speed with unlimited browsing and only 2GB for downloading. But this is the worst speed, I am getting now. So the payment was made because of the aforementioned words. If you cannot fulfil these, then kindly have your product with you and refund my money back. (Please refer attached communication between your sales agent). Hope for the helpful response. Thanking you in advance for the help Regards, Sachin Kumar My Phone Number:[protected] & Alt# [protected] Email ID: Sachin.[protected]@intertek.com

Dear Retailer I want to mnp my relience number [protected] and [protected] into airtel postpaid.so i have spoken with airtel care execative but i have not get any possitive response from airtel though i. Plz do thw needful. REGQRDS AVIJIT KHUTIA [protected]/[protected]

yesterday i got a message from airtel recharge with Rs17 std& Local calls 1.2p/2s for 90days at the time of 3.45pm. Iam recharged with Rs17 at 7.40pm, my benifit std& Local calls 1.2p/2s for 90days not add in my account i want my 90days benifit offer immidiately

I submitted a form and all my documents and Rs.4770 cheque to an Airtel representative on 4th may.He assured that the connection would be installed by 5th of May...Its the 7th and no one has installed it till now. Today someone called from Airtel and told me that the connection could not be installed due to the box is full of connections in my area and so no more new connections can be taken and hence the cheque would be refumd.This is very bad service I have experienced from Airtel. I am an advocate of Calcutta High Court and because of your assurance I surrendered my old broadband connection and now I am facing huge problems. Now I have to pay again for the installation charges of my previous broadband connection.This has left a very bad impression on me about Airtel.I don't want my cheque to be refund but I want the installtion to be done.

My airtel number is [protected] and using as 3G modem, but i am very happy to tell u that u never give me 3G speed, i always get speed up to 40kbsp... gr8 jobs guys... I try to complaint this issue on customer care, i got reply that they are sending some people at home or sending config detail on my number or tell me some settings, but i did nt get speed more than 50kbps. i recharge my number with 655 or 599 rs amount for 3G but never get 3G speed. I am loosing my control so plz solve this issue else i will stop this service.

Dear Sir/mam, Myself Pradeep Kumar and my Fixedline no. [protected]. i was requested you to shifted my connection to my new address. your lineman has been shifted my connection to my new address but your executive has wrongly captured my current address in your database. please update my new address correctly in your database. i was given you my new address G -117, Ground Floor, Near Airtel Office, Dilshad Colony, Delhi - 110095 but your executive has updated my new address is G-111. This is wrongly captured by your executive my address is G - 117 not G - 111. Request you to update my new address G - 117 and send me the confirmation as soon as possible. New address details are given below:- G -117 Ground Floor Near Airtel Office Dilshad Colony Delhi - 110095 Thanks and Regards Pradeep Kumar [protected]

Hello... My phone no is [protected] Airtel (GSM prepaid) sir maine 197 ka internet pack krwaya tha jisme mujhe 3gb 2g data milna tha par mujhe sir 2gb data balance hi received hua hai, airtel care par call krne par maine kai bar complaint registered krwai hai complaint no CBNRD[protected] hai 2 week sa prashan hu har bar new reference no snd krte ho par koi samdhan nhi krte plz help... Thanks