Airtel Complaints & Reviews

Dear airtel i wanted to port my no into the idea and for that i have thought i should change my post paid plan in prepaid first, than i have requested to change in prepaid, but the same time i get to know that i can port my postpaid no in prepaid idea without converting in prepaid so i have again requested that don't change it keep my existing plan, but at the time airtel representative change my 999 plan into 399 without let me know . i have requested to port in idea and paid my outstanding amount 1100 and 400 in two transition. but my gprs and Internet services are closed by airtel, as per my 999 plan i would have 8 gb data but i don't have the any data, when i complaint in customer care they said u have to recharge of 175 for 1 gb data, as it was my compulsion to recharge that time because i had to use Internet meanwhile i have complaint to change my plan into my existing plan for which i was paying. in between airtel make my 1500 bill within one day . when i have never requested to change my plan. now they have barred my idea no and i was stuck in very dangerous situation where i needed to call urgent but i couldn't . i am suffering from emotional harassment by airtel. please help me out i cannot pay for airtel own mistake. my no is not working for any query please call at my alternative no [protected]

I have bought a new iphone and did a biggest mistake of my life. I have asked for Micro sim. And it’s been two days that my Phone is down I am not able to do any job. I have gone to Airtel office n number of times and they keep saying that it will be activated in 4 hrs. Its 2 days now and its not been activated. I have been talking to you have hired and who speak on 121. No one knows any process and no one is ready to help me. I have total of 5 Airtel no’s and 2 broadband connection in my family. You people are pressing me hard to switch to Vodafone. I am your esteemed 10 years old customer. I will not write any mail or call you know. Just file a case with consumer cell. Its up to you know if you want to activate my sim or not. I wish you can understand the pain of doing the job without a phone. I know you ppl will not reply to this mail or would like to transfer here and there. But still it my job to write so that this can be my proof. Sachin Mandar

I have 2 number . One is Bangalore number which I use to make calls and the other of jharkhand number which is used for connecting net through dongle. I recharged the Jharkhand number with 3g pack and I got the confirmation that the recharge was successfull and the amount was also deducted but it looks like 4g of data usage was not credited to that number . I have to again recharge it with 1gb and then that dongle started to work. I called customer care at 121 and the person said that he is transfering the call to his supervisor . He put me on hold for 10 mins and the call dropped. I again called customer care, another person said that it is jharkhand number and you need to dial [protected] . I dialed the number and it said that the number does not exist. I again called the customer care and this time i was transfered to a supervisior who said that they will get back to us by 6 :00pm yesterday . However no body still has not taken care of this . Can this be taken care ? I just want to know how much data usage can be obtained through 2 recharges and does that number has been credited with 5gb ??

I have done a recharge with Airtel website for 200rs on march 30th 2015, totally two transaction, one success and one failed. i am looking forward for the refund on failed transaction I already raised complaints many time on Airtel, these are the two trans ID:[protected] &[protected] Whenever I called Customer support of airtel they keep on postponing calls, and repeating the same answer that i have to wait for 7 working days. But already 17 days gone. i want to file a consumer case against Airtel company for holding my money against their policy and treating my call with very bad manner. Joyson Christo joyson.[protected]@gmail.com [protected]

It has been 5 days since my airtel sim got disconnected On 9th April 2015 Due to transfer of ownership to my family plan. Maximum time given by the company after the disconnection was 30 hours but still the new sim given by the airtel relationship center in dayanad vihar, east delhi is blank. All my documents are complete and i have to regularly visit the airtel outlet for the concern but they are saying in chorus that they are not getting reply from their back end team. I have mailed on [protected]@in.airtel.com 8 times in succession from my emal id [protected]@gmail.com and havnt got a revert from them in 24 hours though there max time for reply is 2 hours. I am facing huge losses as i cannot take calls from other party due to the disconnection of my sim and want to sue airtel for these anticipatory losses and want the activation of my sim as soon as possible to resume my work My airtel no. Is [protected] and contact no. Is [protected]

I am an airtel rajasthan cUstomer in roming(mp) AirteL charge In roming Is not fix kabhi per paisa charge krte h kabhi per min wo bi alag alag rate se me aaj romIng Free pacK liya to meri Incoming hi band kr di or outgoing chaRge bi kam nahi hua esa h India ka no. 1 Network piyush [protected]

Hello, My Airtel 4G Wifi-spot number: [protected]. I have activated this connection last month and I am having network connectivity issues inside my house which has been validated by your network team. I have raised so many service requests and didn't get any resolutions till yet. Everytime, I raise a complaint and it gets closed before asking my consent. This has now happened 4 times. I need to know why should I pay for the 3G speed...

Dear Sir; I have a issue with Airtel Customer Care they did not listen my complaint properly and cut my call 2 times, even my complaint not resolve yet.A SMS pack of Rs. 18 has been Activated by Airtel, and when I call them to complaint for this they did not listen my complaint & put me on mute again and again and cut the call 2 times from their side.My problem is not resolve yet and by doing this they are (Airtel) mently torcher me. Now I need compensation for this & resolve my problem both.PLease do attention on this complaint. Thank you Sir From:- Syed Fasahat Miya [protected]

Hello airtel I made my phone recharge with Rs. 249 for 3g internet access but instead of internet package i got free STD mins. I talk to customer care executive more than 4 times with my airtel no. [protected] but instead of making my problem solved they argued with me and disconnected my calls. i am regular user of airtel but now i will not recommend any1 to use airtel connection i will make this issue viral on the social networking sites and will ask every1 not to use this connection. Now no more you guys are cheating the customers and this is not at all good... Don't trust airtel anymore... Rightnow i have 3 airtel connections but now i will change them all.

Dear Sir, i used an Airtel Mobile Number [protected] since 2006, then i port it into IDEA in Dec.2010, Now i am using IDEA cellular service, after that airtel issued a SIM with Same Mobile Number in 2012 in Sonipat area, so airtel customer having only two facility That was Out going Calls And Massaging only, he know that well calls on that numbers always received on my IDEA number so he miss used that number, i complaint for this to airtel showroom and give them proof for miss using, then they take action on that and they apologise for that mistakes of issues a ilegal number, Now in feb 2015 i request for MNP to convert my number again in airtel to avoid this types of problem. i received a Code for PORTING, i submitted my document in airtel office, they give me a SIM and say its takes 10 days to activate. after that they said that this number is already in airtel since 2013 . they issued that number in 2013 to mr. kartar. now this time my service from IDEA is banned on 18 feb 2015 because of porting, and airtel is not going to activate my number, nmy number is banned i am not receiving any call, atleast i am i am suffering a big loss in business. i also resisterd a complain to S.P. hissar and S.P. bhiwani, but no any action takes place

first of all i was a xxxx network customer then i port to airtel last mont..after sim activation i am not getting any incoming calls from others.So many times i appear to the consumer care they are not responding for my query, even they didnot made a complaint, at last they said please pay 25rps and get a new sim with the submission of your proofs and documents att nearets airtel store..WHY SHOULD I PAY 25rps..IS IT MY MISTAKE?...thi is my complaint please solve it ad this is important to me..my mobile number [protected], my name is MANGARAJU

Unauthorzed deduction of Rs. 49/- from my airtel prepaid mobile. when I call to customer care executive Mr. Vinay Suri, (12.04.2015, at 8.27pm) he tell me with very rude manner, that I have activated it online on dt 10.04.2015, that is absolutely wrong. I do not activated any type of service. The servicec executive Mr. Suri provide me wrong information. The airtel unauthorizedly deducted amount from my prepaid balance.

PH [protected] Using this prepaid number more than 5 years and no problem at all. 3 months ago i moved to another address in hoshiarpur city of punjab and in my new home there is a big issue of network.in my family we have 5 airtel numbers all facing same issue call gets failed voice break a lot i am complaing to customer care from 3 months to check what the techinical cause is but no result. they have one answer problem in your phone or sim restart phone or put sim in another phone we have done all these things but this is unacceptable solution we have 5 mobile phone with airtel numbers all mobiles cannot become faulty at same time when we go to other location in city we can talk properly how phone and sim become ok in another location your team sitting at back end check network automatically sends sms network connectivity on your phone ok so i request you rather than harrassing and giving unaccetable solutions arrange an engineer who can make visit at my location and check what the technical cause is and rather than employing stupiid girls as techinical assitants employ trained people who have some sharp mind and and can understand what customer is saying if you have some manners and customer service skills for serving 5 year old customer who port from another network 5 yrs ago send engineer to my address within in a week street 6 Dashmesh nagar Dagana road HOSHIARPUR PUNJAB else we all in family have no option left to port out to other network as all others are very fine here i would have port out quite long time ago but i was to see your customer service and it is worst from 5 years you are eating our money and when i need service you become worst this is last try bye and make fraud claims that you are best company in india you cl

my TV channel is automatically getting change.The technician is saying that we need to change the settop box. am not sure as i have seen few similar complain in this site where airtel said its software issue and resolved from there side without changing the set top box

Dear Sir/Madam, I recharged my mobile with Rs. 102 to get 300mb 3g internet service whereas still cost is deducting from my main balance. Also i called so many times to customer care but every time they cut my call after 10 mins. I am literally getting very frustrated. Could you please resolve my issue as soon as possible. Name : Abhishek Kumar Mob . [protected]

Dear Concern, I would like to bring to your notice that I am getting mental harassment from Airtel. I have two concerns 1) Credit Limit & 2)Tariff Plan. Credit Limit:- I have been an Airtel user since a really long time and have always been sincere at the time of payments and bills. I also have an account record of being punctual always at the time of payments & despite of having decent and attractive previous record Airtel has assigned Credit Limit of just Rs. 5, 000/-. But the fact is that before the port out request Airtel executive who visited to my office had confirmed that Airtel will be assigned same credit limit which I am having with Vodafone currently & previously with Airtel. My credit limit with Airtel was Rs. 70, 000/- vide relationship number [protected] for same number. Post MNP, Vodafone has also assigned higher credit limit of Rs. 72, 800/- Now I request an increase in credit limit of Rs. 70, 000/- or more on my mobile phone & I am confident that, given our excellent history, this new limit can be made available to me immediately upon approval. Tariff Plan:- At the time of porting this number in Mar’15 Sales executive from Airtel who visited to my office has confirmed that “Sir, you can change you tariff plan to any plan including Solitaire. Since we are promoting myplan at this moment I can only offer MyPlan to process this MNP request. However you can change your tariff plan to Solitaire by requesting/emailing to customer care post activation”. But now due to their internal marketing strategy/promotion of MyPlan they are not entertaining me to have plan changed. Despite of plan available in market they are not allowing me to change my plan. Need your help to get the same resolved on immediate basis & due to this I am getting anxiety & mental harassment every day.

For the Last 30 days, I'm experiencing Intermittent /No Signal Service . People Who come to my House, Who have Air tel Cell no. Experience "No Signal", though they Cited that the Mobile works O.K. in Other Parts of the City. I'm at 14th Cross, Wilson Garden. My Cell is Pre Paid Service. Pl Resolve the Problem Or else Advise to migrate to other Service Provider. Shashi R Rao

Dear sir, i live in vepery, chennai, tamilnadu. in our vepery locality the GSM network of airtel is very very poor. it is hard time for us now to continue your service. inspite of regular complaints, no action was taken from your technical team side. many of airtel customer are migrating to aircel service because of poor connectvity and as no action was taken from your end. only in my family i have about 10 airtel connections including landline and broadband. i would request you to atleast keep this on priority and do the needful as soon as possible, or else soon all my 10 connections wil be ported to an other network. few mobile nos. [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected]

Respected sir, I purchased a new mobile lumia 532 and availed the new device offer on my mobile number [protected] under which i was assured to get 500mb 3g data for 2 months I received the data offer for first month starting on 8th march 2015 but the pack was not activated for 2nd month. I have continously calling at 198 complaint center but the problem was neither resolved nor I was treated well. You can check my call records for the conformation. I am highly dissapointed by the level of service i am getting from a company of quality like airtel. please look into the matter as soon as possible.

DEAR CONCERNED, I HAVE TAKEN AN EASY SIM-[protected] FOR DOING EASY RECHARGE, IT WAS ACTIVATED ON 18/03/2015 AND RECHARGED WITH RS.2000/-. BUT WHEN I AM DOING EASY RECHARGE I AM GETTING MESSAGE "YOU ARE NOT AUTHORIZED TO USE THIS SERVICE". I HAVE VISITED TO DISTRIBUTOR MANY TIMES, BUT STILL MY PROBLEM IS NOT SOLVED. SO, YOU ARE REQUESTED TO KINDLY LOOK INTO THIS MATTER AND SOLVE THE PROBLEM AT YOUR END. WITH REGARDS KRISHNA BHARTI