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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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B
bhupen1357
from New Delhi, Delhi
Apr 28, 2015
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Address: New Delhi, Delhi

Dear sir/madam, I made an international call to Nepal from my prepaid mobile phone number [protected] at Delhi, India to provide help for Earthquake victims. As per information repeatedly flashed on Indian Television, all international calls from India to Nepal are being charged at the rate of local calls in India.But, I have been charged @ Rs:12/= Pl arrange to do the needful at earliest and inform me accordingly. Regards, bhupender sangwan
Airtel customer support has been notified about the posted complaint.
Dear Mr. Sangwan,

This is with reference to your post dated 28 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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    R
    rohar
    from Chennai, Tamil Nadu
    Apr 28, 2015
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    Dear sir, Purchased one SIM card(M No-[protected]) from a shop near Axis bank ATM, Sham nagar, Khayala Road New Delhi -18 & submitted all required documents on 15.04.15.In the night of same day verification was done by Airtel regarding Identity & Address & the number got activated.After 3 days phone got disconnected by you.Till then everyday I am visiting to that specific shop and your Jail road Airtel office but nobody has the solution & making fool every time .If Airtel has no data how that specific number was working for 3 days and incoming & outgoing call made on several numbers. Pl look into the matter & revive my number immediately.If required I can submit the documents again.I have already 2 mobile connections & one DTH connection of Airtel in my family but this time it was very bad experience.I suspect misuse of this number & my ID also.Pl do the needful. With Thanks & Regards VANDANA SINHA WZ 187, GF, VISHNU GARDEN, NEW DELHI-18. [protected] [protected]
    Airtel customer support has been notified about the posted complaint.
    Dear Rohar,

    This is with reference to your post dated 28 April 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
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      V
      Victor Araunah
      from Hyderabad, Telangana
      Apr 28, 2015
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      Address: Guntur, Andhra Pradesh

      Im facing a problem with LAILA service whic is activated without my knowledge... And when I call 15223 to deactivate, I always get the voice saying the servers are busy or updating process is going on, ... so can't acept your request... Airtel is too stupendous... [protected]...
      Airtel customer support has been notified about the posted complaint.
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        A
        ani nampoothiry
        from Delhi, Delhi
        Apr 28, 2015
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        Address: New Delhi, Delhi

        Fixed line no-[protected] I paid my bill on 1st April and on 17April I got a message stating that my 15GB data usage is over.We are a family of 4 members and all 4 are working my data usage never comes more than 2 or 3Gb in a month and they this time they said that 15 GB got over in 15 days I called customer care delhi to know the data usage they said that they do not have any detail and to check in website.I informed that I had submitted complaint that my online account was not activated and that complaint was registered 2 months ago.They informed site was under updation.Site has been under updation for 2 months. This is a very bad experience from Airtel Im happy with Airtel wifi but customer service of airtel is incompetent to answer any questions and to provide any support. MNC level support is lacking and the data usage and consumption report is ridiculous Will switch to tikona or vodafone
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Nampoothiry

        This is with reference to your post dated 28 April 2015.

        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

        Look forward to hearing from you.


        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          K
          Kheyali Mitra
          Apr 27, 2015
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          Address: Kolkata, West Bengal

          I have called customer service and asked to cancel my post paid connection ([protected]) and have already cleared all the dues. To my utter surprise it is still connected and I am getting monthly bill. I am not liable of giving the bill for this month as I have already asked to cancel in the month of March, and it is your carelessness to continue the connection. Please disconnect the connection or I have to take further steps for this harassment.
          Airtel customer support has been notified about the posted complaint.
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            B
            balbirg4u
            Apr 27, 2015
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            Rs.200 dispensed during recharge my mobile no.[protected] on[protected]. It is not credited to my account uptill now. Transaction was made through internet banking. SBP bank Zirakpur. Regards BalbirChand
            Airtel customer support has been notified about the posted complaint.
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              S
              subal chandra dey
              from Mumbai, Maharashtra
              Apr 27, 2015
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              Address: Purulia, West Bengal

              sir with due respect i would like to state that i received a fraud call from the above mentioned mobile no.I was misguided and cheated for Rs 31000. These amount were used in paytm and mobikwik.Therefore i request you to kindly look into the matter and please block this mobile no.I have already done a police complaint regarding this
              Airtel customer support has been notified about the posted complaint.
              Dear Mr. Dey,

              This is with reference to your post dated 27 April 2015. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                C
                challaharini
                from Aluva, Kerala
                Apr 27, 2015
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                Address: Visakhapatnam, Andhra Pradesh

                Sir, I purchased a sim ([protected]) card from Prabhakar Enterprises which is located in HSL shopping complex, Gandhigram, Visakhapatnam three days ago, and as well as i submitted my Aadhaar xerox to the retailor. But still i didn't receive a verification call from your end.Kindly take necessary action to activate my mobile number ([protected]) at the earliest. Name of the Sim Holder : Challa Srinivas Aadhaar No:[protected]
                Airtel customer support has been notified about the posted complaint.
                Dear Customer,

                This is with reference to your post dated 27 April 2015. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  N
                  Nathuram Mund
                  Apr 27, 2015
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                  Address: New Delhi, Delhi

                  Dear CC, 1.This is nathuram, my airtel sim is registration fail. my no is [protected]. I am in dubai last 2 year. Why my sim card is block. 2.I am leaving abroad so that i don't using sim last 90 days. I don't now about airtel rule. I not received any information/SMS from airtel about deactivate the SIM. I am in Dubai UAE right now. What can I do. This number is very important for me. My all bank accounts linked to this number. Please activate my SIM. Regards, Nathuram Mund [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    V
                    Vinaypmipl
                    from Gopalganj, Bihar
                    Apr 27, 2015
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                    Address: Patna, Bihar

                    Dear Sir, I ported our Cell No. [protected] from BSNL to your network, and recharged Rs. 403/- and Rs. 899/- for Blackberry prepaid Plan, I daily contact to your customer care no. But till date my problem as it is. Yours customer care not give my complain no. Via SMS, so pl solve my problem other wise I will port another network.
                    Airtel customer support has been notified about the posted complaint.
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                      H
                      himanshu.1
                      Apr 27, 2015
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                      Address: Pali, Rajasthan

                      Again we all Au Housing finance office staff at Pali branch suffering from network connectivity problem. So we cant communicate properly to our customer & our senior. Please resolve as soon as possible. Thanks & Regard Himanshu Sharma Business manager - Pali Cont. No.[protected] AU Housing Finance Ltd. Indra Vihar nagar, Opp. Sainik Vishram Grah, Naya Gaon, Pali- 306401 email:- himanshu.[protected]@auhfin.in
                      Airtel customer support has been notified about the posted complaint.
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                        Pavankumar Deshapande
                        from Bengaluru, Karnataka
                        Apr 27, 2015
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                        Address: Bangalore, Karnataka

                        I am Pavankumar Deshpande having an issue with my postpaid Corporate connections. I have taken 2 sims [protected] and [protected], both sims i have taken on same day by producing same id(My id) details. This month i mean from[protected] to[protected] i got a bill of 1432 for the number [protected]. Upon that i have gone through itemized bill where in no where corporate charges are applicable to both the numbers and calls between [protected] and [protected] has to be free, but here those calls have been charged with 50 paise/min. So i tried to contact customer service but did not get proper response as they are saying both no's registered id is different. How could be different sir? Both numbers are registered on my name and with my id details. Then i contacted to Airtel office where i took my both sim and explained everything. But she is suggesting me to pay this month and will take care of next month. Why should i pay my money for other s mistake? I wish and hope you will help me out in solving my problem. Hoping positive response from you.
                        Airtel customer support has been notified about the posted complaint.
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                          azad890
                          Apr 27, 2015
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                          Address: Siwan, Bihar

                          I am in Saudi Arabia and having pre paid airtel sim, we found it is not working. My airtel no is - [protected] Presently location is - Riyadh, Saudi Arabia. Request to do need full to actuate international roaming to enable my airtel phone working. Regards, Azad Khan
                          Airtel customer support has been notified about the posted complaint.
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                            shashikiran G Bhat
                            from Gurgaon, Haryana
                            Apr 27, 2015
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                            Address: Bangalore, Karnataka

                            After purchasing 4g internet connection(Data Card) there is no 4g / 3g signals available and getting 2g internet signals, when tried reaching customer care department( [protected], number provided in airtel data card) more than 10 times even after expalining situation no is providing solutions instead they are telling I have reached wrong department and disconnecting the calls. I'm trying to get refund or new connection with proper 4g connectivity.
                            Airtel customer support has been notified about the posted complaint.
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                              Airtel user pro
                              from Coimbatore, Tamil Nadu
                              Apr 27, 2015
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                              Address: Nagapattinam, Tamil Nadu

                              Hi Readers, I would like to bring to all your notice that, airtel is a Good internet smuggler. Where all the other networks reduce the data charges day by day, but airtel increases day by day. But it happily advertise to the public that http://www.airtel.in/airtelpledge/?icid=airtelpledge_home_slider, they are public well wishers as they work hard for the public benfit.Its all humbug don't believe them any more. Please choose a better network and save your money. Regards A beloved customer of 5+ years
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                                choudhary.anupam
                                from Mumbai, Maharashtra
                                Apr 27, 2015
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                                Address: Chandigarh, Punjab

                                I have taken very long followup with Airtel Team regarding voice distortion issue in my airtel number both in outgoing and incoming calls. I has been cleared and checked also No problem in problem as Problem in same on multiple phones No problem in SIM as new issued I have taken from Airtel office as advised earlier by Airtel team to do this to resolved voice issue No range issue as problem in same at Multiple locations After doing all this and coordination is Airtel team, team is saying we are look into this. And this they are saying since very long time. Kindly Help
                                Airtel customer support has been notified about the posted complaint.
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                                  ipccnaren
                                  from Veraval, Gujarat
                                  Apr 27, 2015
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  This is for your kind information that the following deduction had made my Prepaid connection of my mobile number [protected] without incoming and Outgoing calls :-1. Rs.0.75 on dated 16.04.20152. Rs.0.75 on dated 20.04.20153. Rs.0.75 on dated 24.04.20154. Rs.0.75 on dated 25.04.20155. Rs.0.75 on dated 26.04.20156. Rs.0.75 on dated 27.04.2015Total Rs.4.50 deducted from my prepaid main balance.I have talk with airtel customer care many times. All time airtel customer care representative told me that I have receive call in roaming but actually I have not received any calls.Kindly take necessary action to refund my deducted money as early as possible. Thanking you. Yours Faithfully, Naren Barat.
                                  Jun 18, 2016
                                  Complaint marked as Resolved 
                                  Complaint Resolved.But again Airtel deduct Money.Worthless Company.
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 18, 2016
                                  Airtel Customer Care's response
                                  Dear Mr. Barat,

                                  This is with reference to your post dated 18 June 2016.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com


                                  Regards
                                  Akanksha Singh
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Jul 10, 2016
                                  Airtel Customer Care's response
                                  Dear Mr. Barat,

                                  This is with reference to your post dated 18 June 2016.

                                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

                                  Look forward to hearing from you.

                                  Regards
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    Karthikeyan Petchiappan
                                    from Raipur, Chhattisgarh
                                    Apr 27, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Hi, I have recharged through Citibank Websited for 325.00 rupees two time. I ahve received the message twice as a rate cutter has been activated. But still not yet activated. I am unable to contact your customer number also. lot time i tried to talked to cutomer care executive. He accepted and tell that the issue has been resolved with in 24 hours. Still not yet cleared. Please find the below message which is received from airtel. Recharge Successful on 19-Apr-15 08:25 PM, MRP: Rs325.00, STax: Rs 35.75, TransID: [protected], Validity:70 days Benefit:Loc airtel at 15p min, Loc other at 35p min Recharge Successful on 19-Apr-15 08:17 PM, MRP: Rs325.00, STax: Rs 35.75, TransID: [protected], Validity:70 days Benefit:Loc airtel at 15p min, Loc other at 35p min
                                    Airtel customer support has been notified about the posted complaint.
                                    Apr 27, 2015
                                    Updated by Karthikeyan Petchiappan
                                    [protected]
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                                      aravindagr
                                      from Bengaluru, Karnataka
                                      Apr 27, 2015
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                                      Address: Bangalore, Karnataka

                                      Dear Sir / Madam I bought AIRTEL sim and it was activated on 23/4/2015.The airtel person received Rs 150 from me. But it was not recharged and it should be done by company people.i e First Time Recharge. as of now it was not done. I called to customer care they told i should contact to the person who sold the sim ( Airtel sales person ). But that person is not available for phone or at his shop. Now the sim is not able to use for making call. since 4 days am not able to make call from this number. I mailed to many IDs of the company but no response from them. Phone No [protected] Email ID : [protected]@yahoo.com
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr.Dagr,

                                      This is with reference to your post dated 27 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com.

                                      Regards,
                                      Umesh Arora
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        cmk_saran
                                        from Bengaluru, Karnataka
                                        Apr 27, 2015
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                                        Address: Bangalore, Karnataka

                                        Hi, I had 13mb of 3g data when I started to browse onto airtel site to make another recharge. The recharge failed but 92 rupees was deducted from my main account. Next day when I recharged for 3g that 13mb was carried forward. My 3g data validity was till 26th of April and I was doing the operation on the same day at 01:30 AM, which is well within the validity period. I called the customer care for an explanation for balance deduction but they keep saying some absurd reasons which were irrelevant. I am completely disappointed with Airtel service and I want a refund of my balance. My airtel number: [protected] regards, Saran
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Saran,

                                        This is with reference to your post dated 27 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com.

                                        Regards,
                                        Umesh Arora
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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