| Address: Chennai, Tamil Nadu |
Hi,
I have recharged through Citibank Websited for 325.00 rupees two time. I ahve received the message twice as a rate cutter has been activated. But still not yet activated.
I am unable to contact your customer number also. lot time i tried to talked to cutomer care executive. He accepted and tell that the issue has been resolved with in 24 hours. Still not yet cleared.
Please find the below message which is received from airtel.
Recharge Successful on 19-Apr-15 08:25 PM, MRP: Rs325.00, STax: Rs 35.75, TransID: [protected], Validity:70 days Benefit:Loc airtel at 15p min, Loc other at 35p min
Recharge Successful on 19-Apr-15 08:17 PM, MRP: Rs325.00, STax: Rs 35.75, TransID: [protected], Validity:70 days Benefit:Loc airtel at 15p min, Loc other at 35p min
Airtel customer support has been notified about the posted complaint.
Apr 27, 2015
Updated by Karthikeyan Petchiappan [protected]
This is with reference to your post dated 28 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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