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Updated: May 20, 2026
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G
gvkarthiece
from Chennai, Tamil Nadu
Apr 2, 2015
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Address: Chennai, Tamil Nadu

Hi, I m really fed up with the service provided by Airtel for my mobile number : [protected]. I did an online recharge from your website for Rs.200 Full talk time however the credited amount was only Rs.175. I spoke to one of your agent and found that if recharge is done as Circle recharge then there is no full talk time available. I don’t know then for what reason this is not updated in Online. Also I Got a call from one of your Manager [protected] stating that he need 24hours to check this status however I advised I need a status by today and he said this is not possible. Also When I advised that I m going to file a case he coolly asked to file a case against airtel and he knows how to progress it. Is this is the way you provide better service to the customers??????????????????????? I m really disappointed with this. I don’t know how long you take this issue to resolve. This takes me 10minutes to check in your website. I dont know wh you need 24hours of time to check this and credit my account. Is this is the way customer agent speaks to a customer?? Really sorry to say this. You are worst than any other to customer. Kind Regards Karthick G
Airtel customer support has been notified about the posted complaint.
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Hi, I m really fed up with the service provided by Airtel for my mobile number : [protected]. I did an online recharge from your website for Rs.200 Full talk time however the credited amount was only Rs.175. I spoke to one of your agent and found that if recharge is done as Circle recharge then there is no full talk time available. I don’t know then for what reason this is not updated in Online. Also I Got a call from one of your Manager [protected] stating that he need 24hours to check this status however I advised I need a status by today and he said this is not possible. Also When I advised that I m going to file a case he coolly asked to file a case against airtel and he knows how to progress it. Is this is the way you provide better service to the customers??????????????????????? I m really disappointed with this. I don’t know how long you take this issue to resolve. This takes me 10minutes to check in your website. I dont know wh you need 24hours of time to check this and credit my account. Is this is the way customer agent speaks to a customer?? Really sorry to say this. You are worst than any other to customer. Kind Regards Karthick G
Reply
Dear Karthick,

This is with reference to your post dated 02 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    S
    seelammallesh
    from Bengaluru, Karnataka
    Apr 2, 2015
    Resolved
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    Resolved

    Address: Bangalore, Karnataka

    Yesterday I have migrated my airtel number to post paid from prepaid. After the number activated Whether the contact details available or not it show as Unknown for all the incoming calls and the call log also show as Unknown with out any details.
    Complaint marked as Resolved 
    I called customer care and they resolved it immediately. They said root cause of it is new SIM card, the new SIM cards by default will have this issue.
    Airtel customer support has been notified about the posted complaint.
    View replies
    This is very urgent
    Reply
    Dear Customer,

    This is with reference to your post dated 02 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@airtel.com

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Reply
    Hi Airtel Customer Care
    I am having this problem (incoming calls appearing as UNKNOWN) for many days, on my iphone. The problem is not with my phone as tested by apple workshop and also, the problem did not appear when I switched the Airtel sim to other telecom service provider.
    I have sent you an email in this regard and attached the screenshot. Please resolve urgently, else I will have to switch to the other TSP.
    Regards
    AB Pereira
    Reply
    hi this is kalyan, i am using airtel postpain and i am gettings calls as unknown number on my display. i have been facing this issue from 2 months and no one is conderned about it.
    Reply
    I have ported my sim from Vodafone to Airtel and have been facing the issue ever since (past 3 days). Despite getting multiple calls from airtel customer service after raising the request seems like they are only giving excuses and not working on the resolution. The root cause they give is that the number is pending activation, but I am not sure how long is that activation going to take for a verified customer. The service center people have become good in buying time and doing nothing. Extremely unhappy !! started feeling why did I chose Airtel !?!
    Reply
    Hi Airtel customer care,

    Even I am facing the same issue of showing callers as unknown numbers, after I ported from Mumbai circle to Hyderabad circle. Please look into it and resolve it at the earliest. My registered email id: [protected]@gmail.com

    Thanks in advance
    Reply
    When I am receiving an incoming call it is shown as unknown numbers.say me a solution
    Reply
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      R
      reddy11
      Apr 2, 2015
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      Address: Khammam, Andhra Pradesh

      Mobile No:- [protected] State:- Telengana I'm a customer of Airtel, Now iam unable to access my sim for calling services it is show that registration failure please address the issue and, Please provide the solution for registration of the SIM.
      Airtel customer support has been notified about the posted complaint.
      View replies
      Dear Mr. Reddy,

      This is with reference to your post dated 02 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com.

      Regards
      Saurav Ahlawat
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        H
        Harjinder Banga
        Apr 1, 2015
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        dear sir, my airtel prepaid number is [protected]. i am your old custmer i live in saudi arab for 1 year at last since 4 month, i have a problem, i have not receive any msg from india and when i dial *121# then show the error-massage code 538. plz give me solution. Thanks, Harjinder singh, [protected]
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Mr. Banga,

        This is with reference to your post dated 01 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com.

        Regards
        Saurav Ahlawat
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Reply
        Dear Sir,
        Even i am also facing the same issue in Sydney, Australia.My Prepaid no is [protected]. i don't receive any msgs from india and when i dial *121# then show the error-message code 538.Can you please resolve the issue.

        Thanks,
        Kiran
        [protected]
        Reply
        I have swapped my old airtel sim card to 4g sim yesterday but the messages are not coming, as well as the *121# is also not working. Hence i couldn't able to check balance as well as the messages.

        The mobile number is [protected]

        Please fix the problem immediately.
        Reply
        I have the same issue on my no. [protected]. I am not getting the messages. Please resolve the problem
        Reply
        I have also same issue, my no. [protected]
        Reply
        I have swapped my old airtel sim card to 4g sim yesterday but the messages are not coming, as well as the *121# is also not working.
        Please resolve.

        [protected]
        Reply
        I have swapped my old airtel sim card to 4g sim yesterday but the messages are not coming, as well as the *121# and *121*2# is also not working.
        Please resolve.

        [protected]
        Reply
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          S
          Sumit ranjan 1
          from Bengaluru, Karnataka
          Apr 1, 2015
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          Address: Pune, Maharashtra

          I leave in Bavdhan Pune. I complained many times to customer care for 3G service. I always recharged for 3G net pack but I never got this service. It always shows in my phone display 2g service. I already complained to the customer care. But the assist person always disconnect my calls. They are told me that we will send some technical department person. But no person visited on my place.
          Airtel customer support has been notified about the posted complaint.
          View replies
          Dear Mr. Ranjan,

          This is with reference to your post dated 01 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards,
          Saurav Ahlawat
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Reply
          Airtel customer support was called me some times and also touch with me (via mail), but
          They are avoiding my problem. Customer support only blaming to the customer. And I am facing problem.

          This is the one of the mail -

          Dear Mr. Ranjan,
          This is in reference to your email dated 03/04/2015, regarding the network issue on your airtel mobile number 9970******.
          Basis your email, we would like to inform you that the maximum network coverage has been provided in your area.
          Despite
          the same, a network issue may be faced due to several reasons like
          Location of a building, topography, climatic conditions and the handset
          quality etc. It is our constant endeavor to improve the quality of our
          cellular network to make it as extensive as possible.
          Further, we wish to inform you that this is the best possible coverage provided at the time after necessary optimization
          Moreover,
          we have taken your address as an input for future planning and we will
          keep you updated on the same. Also, we thank you for taking out the time
          to voice your concern. At airtel, we believe that our customer¿s
          feedback is a valuable input which helps plan our network augmentation.

          Customers touch points:
          Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7
          Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday.
          Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM. Monday to Friday.
          Please visit our website www.airtel.in for a range of products and services.


          Yours sincerely
          Inderjeet kaur
          bharti airtel limited
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            P
            Prashant1989
            from Mumbai, Maharashtra
            Apr 1, 2015
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            Address: Bangalore, Karnataka

            My No - [protected] gave for PrePaid to PostPaid conversion in Airtel through airtel representative. He came to my house on Saturday[protected] and gave me a new SIM card. I have submit my documents through airtelpostpaid.[protected]@gmail.com. One agent was also came for office address verification as I have applied for corp-sim. Its almost 5 days passed and no progress. Till now I have received SMS and Call in my contact number stating that PostPaid conversion is in progress. But nothing happened. Visited the showroom many times and always got the same reply "Wait for 48hrs and it will happen". I am long time Customer of Airtel owning multiple products- TV, PostPaid connections and Broadband. Till now I have never faced such a bad service. Airtel was once famous for its Customer service, But is fading down to be worse compared to other vendors.
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Prashant,

            This is with reference to your post dated 01 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com.

            Regards
            Saurav Ahlawat
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Ashokkumar Shanmugam
              Apr 1, 2015
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Hallo, I was using Airtel Post Paid connection. I moved to Germany and Hence I don't want any connection anymore. I asked them in Email and I gave all my details regarding the SIM. But still I did not get a good reply. They are making life difficult for us. They say to come to Airtel nearest office and pay the amount by yourself and then it will get deactivated. The Airtel account was already linked to my bank account. They are deducting the monthly bill from my account. Why can't they just deduct the last outstanding amount by themselves and just cancel the connection. It's been a while I have been in Germany and I lost my SIM too. I don't know where to find. The mobile companies are making life miserable to cancel the connection.
              Aug 9, 2021
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              View replies
              Dear Mr. Shanmugam,

              This is with reference to your post dated 01 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
              Look forward to receiving the required details at airtel.[protected]@airtel.com

              Regards,
              Saurav Ahlawat
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                K
                Krishna778
                from Bengaluru, Karnataka
                Apr 1, 2015
                Resolved
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                Address: Bangalore, Karnataka

                Network is really very poor in a metropolitan city like Bangalore. I stay at Bannerghatta Road and Work at MG Road. I travel all the way everyday and find no where good signal. If I ask for customer care, they say that your area is far from the city. If MG Road is far away from Bangalore City, then what is called Bangalore City. Is there some one who takes care of network stability or the again some one comes and tell that we look after this and leave this a post?
                Aug 9, 2021
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Krishna,

                This is with reference to your post dated 01 April 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                Look forward to receiving the required details at airtel.[protected]@airtel.com

                Regards,
                Saurav Ahlawat
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  C
                  Chandrabhal
                  from Ramnagar, Uttar Pradesh
                  Apr 1, 2015
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                  Address: Varanasi, Uttar Pradesh

                  Dear Sir I, Chandra Bhal Singh, have airtel mobile no [protected]. On 29th March-2015 at 02-12 pm i received a msg that "thanks for using burnitall_android .you have been charged Rs 50 from your airtel mobile account.For more serviciec call 56789" . Another message at same time received that "thanks for using Fishstory_2012 .you have been charged Rs 7 from your airtel mobile account.For more serviciec call 56789 This is to be inform you that i never requested for this service. So why this deduction? .Provide your clarification for this and stop this illegal deduction and inform me. With Regards Chandra Bhal Singh
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                    A
                    Amit.gupta5556
                    from Kolkata, West Bengal
                    Apr 1, 2015
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi

                    Dear Mr. Manish, I am completely fed up with the Airtel dishtv connections, I have to complaint every now and then regarding my setup box. Every time I complain I get the box changed and later the same or the other problem arises with the box. I have 2 connections running with the above mentioned customer id, my humble request to you to is that, Is there a permanent peace of mind I may ever have and resolve this problem completely. Every time I get to pay 500rs and the old box is fixed, Airtel as a service provider should ensure my connection is up and running 24*7 as I have opted for annual subscription in advance, I have also paid for extra cable required for the installation. HOWEVER I cannot pay 500rs every 6months if the setup box goes out of order. Request your attention towards this and resolve as soon as possible but permanently, I know that we cannot ensure lifetime working of these things but it should not happen twice or thrice in just one year. Customer ID [protected]
                    Nov 28, 2017
                    Complaint marked as Resolved 
                    Resolved
                    Airtel customer support has been notified about the posted complaint.
                    View replies
                    Dear Mr. Gupta,

                    This is with reference to your post dated 1st April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com

                    Regards

                    Umesh Arora
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      P
                      pnsrivastava
                      from Jaipur, Rajasthan
                      Mar 31, 2015
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                      Address: Jaipur, Rajasthan

                      we are consumer nos.[protected] & [protected] at suryanagar, gopalpura byepass road, Jaipur, Rajasthan.These airtel connections are facing acute connectivity poblem; calls are connected after numerous(atleast 7-8)dialling, call drops abruptly, communication is disrupted by faltering and staggering sounds Redressal of complaint is direly, urgently needed
                      Airtel customer support has been notified about the posted complaint.
                      View replies
                      Dear Mr. Srivastava,

                      This is with reference to your post dated 31 March 2015. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                      You can also get in touch with us at airtel.[protected]@in.airtel.com

                      Regards,
                      Rakesh Kumar
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Reply
                      Dear Mr. Srivastava,

                      This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        N
                        Nilesh Tomar
                        Mar 31, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        SiR I got an offer today in morning from airtel when i subscribe to that offer i didnot get the benefits as mentioned in message When i called costumer care they said that i m liar i did not have such an offer and also talk in bad manner . I have a photo of that offer . Few month ago i also suffer with same problem. Please help me for that
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        SiR
                        I got an offer today in morning from airtel when i subscribe to that offer i didnot get the benefits as mentioned in message
                        When i called costumer care they said that i m liar i did not have such an offer and also talk in bad manner . I have a photo of that offer .
                        Few month ago i also suffer with same problem.
                        Please help me for that
                        Reply
                        Dear Mr. Tomar,

                        This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                        Regards,

                        Umesh Arora
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          M
                          manjunathbopanna
                          from Gurgaon, Haryana
                          Mar 31, 2015
                          Resolved
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                          Resolved

                          Address: Kodagu, Karnataka

                          Respected sir/madem I manjunath B N bettageri village and post madikeri taluk kodagu karnataka india 571255 I am the permanent resident of this address and with in 25 feet from my house there is a airtel tower but they do not maintain tower properly And the network veries every second even too week and feed of network ever five mints network will drop even the tower frequency is high the local people r facing few desease Thank u. Manjunath
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Dear Manjunath,

                          This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                          Look forward to receiving the required details at airtel.[protected]@airtel.com.

                          Regards,

                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Manoj Waikar
                            from Sri Ganganagar, Rajasthan
                            Mar 31, 2015
                            Resolved
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                            Resolved

                            Address: Jodhpur, Rajasthan

                            i recharged my mobile no [protected] online from airtel website on 9 march 2015 with Rs 249 for 3G mobile internet. i received my payment confirmation status on my Email ID but the recharge was not successful. i asked the customer care regarding this matter he ensure me that the payment will be returned in your account after 7 days. but i have not received the payment back to my account yet. i received the following mesaage: airtel.[protected]@in.airtel.com Mar 9 to me Namaste! Online recharge transaction has been processed successfully for your airtel prepaid mobile [protected]. Transaction ID[protected] Amount (Rs.) - 249.0 Best Regards, Team Airtel Please provide my payment back at the earliest. Thanks & Regards Manoj Waikar [protected] [protected]@gmail.com
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            Dear Mr. Waikar,

                            This is with reference to your post dated 31st March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards

                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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                            Dear Mr. Waikar,

                            This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              G
                              Geetalis
                              from Noida, Uttar Pradesh
                              Mar 31, 2015
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                              Address: Ghaziabad, Uttar Pradesh

                              I went to Airtel office in Aditya Mall, Indirapuram, Ghaziabad to submit an address change request. This was on 22nd March. For ID proof and Address proof, I submitted a self-attested copy of my Aadhar Card. Now Airtel is telling me they did not receive the document. Airtel has lost the paper work. It is very negligent of them to loose such an important document. This can lead to my identity theft. I am worried and not sure what to do next.
                              Airtel customer support has been notified about the posted complaint.
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                              Dear Geetalis,

                              This is with reference to your post dated 31st March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                              Look forward to receiving the required details at airtel.[protected]@airtel.com

                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                B
                                bakya
                                from Chennai, Tamil Nadu
                                Mar 31, 2015
                                Resolved
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                                Resolved

                                Address: Kanchipuram, Tamil Nadu

                                We are working in private concern in the name of bakya prabha at maraimalai nagar, and we have already post paid airtel 3g no: [protected] for last 2year (note till no default payment). One time one call from airtel customer care miss. kavitha phone to me for regarding she said your post paid connection you have already that connection extra amount you have paid a month, such the new offer you want only 850/month, I said ok because already our connection 1150/ month we have paid, so I said ok, she offered and give to new sim airtel 3g no : [protected], , , , but next day it will not activated, immediately I call to miss kavitha that sim not working and activated. She said ok that sim was through it and your existing connection you are used regularly. So I keep in existing sim and that working continuously with out any default payment. But after three month the new no post paid connection payment pending again and again various people phone to me and more disturbed. Please do the needful.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com.

                                Regards
                                Saurav Ahlawat
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  ajitrtawde
                                  from Nashik, Maharashtra
                                  Mar 31, 2015
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  COMPLAINT REGISTERED WITH AIR TEL. Complaint number: 61047515 Extremely variable network. High degree of variation. Network goes down to almost ZERO every few minutes while a mobile call is on Repeated reminders have been made to several customer care executives
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Ajit,

                                  This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com.

                                  Regards
                                  Saurav Ahlawat
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Reply
                                  Dear Customer,

                                  This is with reference to your post dated 31 March 2015. We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                  Regards
                                  Rakesh Kumar
                                  airtelpresence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Reply
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                                    S
                                    Sampathkumar Dhandapani
                                    from Mumbai, Maharashtra
                                    Mar 31, 2015
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                                    Address: Chennai, Tamil Nadu

                                    Airtel Team,

                                    I have been using AIRTEL for more than 12 years and in the recent times I have experienced the commitment level is very low, rather I would say POOR. None of the call center members are taking any responsibility / they don't understand the suffering what the customer is undergoing. Further, the escalation persons are really dump and they are not simply fit enough the handle the customer in proper fashion.

                                    I have facing certain issues and I have addressed to your team, but no specific attention was paid. Very pathetic, this attitude shows AIRTEL is over grown. You may be making profits & increasing your customer base, but really customer service is very Poor.

                                    As a customer (individual) having 4 connections ( 3 Postpaid & 1 Prepaid) for my family members. If you people have service heart in your business plan, please call me @ [protected].
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                                      UMA SHANKAR MEENA
                                      from kolkata, West Bengal
                                      Mar 31, 2015
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                                      Address: Kolkata, West Bengal

                                      Dear sir, Call has arrived on my cell m.enterprises, kolkata-92 number 98316098 to talk me . & tell me purchase airte post paid sim. To fir m document & 300 rupe unke candidate ko by hand de Diya . but After15 days not start my sim .no call, no sms. & not atend my call.
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Mr. Meena,

                                      This is with reference to your post dated 31 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com.

                                      Regards
                                      Saurav Ahlawat
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
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                                        R
                                        Ravikumar Kakani
                                        from Palghat, Kerala
                                        Mar 31, 2015
                                        Resolved
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                                        Resolved

                                        Airtel number is showing invalid.

                                        Address: Chennai, Tamil Nadu

                                        My airtel Prepaid connection number is [protected]. When I go for recharge, it is showing that my number is invalid. When I complained on 198 on 16th, 21st and 26th of March 2015, they informed me that there is technical issue and it will be resolved within 72 hours. But till date the problem is same. Please help me in this regard. If it is not resolved, I have no other option but to port to other provider. It is painful for me to port to...
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