Airtel Complaints & Reviews

Hi, I had given a request for cancellation of Dongle on 11 March 2015. I had received communication from Airtel on 12 March that it will be cancelled by 23 March and monthly rent will cease from 12 March and I have to pay the bill to be generated on 26 March. I had paid the Bill in the April 2015 in due date. However I have again received a bill on 27 April and I replied airtel for this error on 30th April. Airtel customer care is not responding properly and saying it was not cancelled so I had pay this bill as well and also writing that 30th APril is cancellation request date. I had complained to Airtel Appellate authority. They are taking the same stance. In spite of my several email they are not resolving it. If I don't pay the bil then after some months they will raise legal notice. They must be doing this cheat with lot of people. How to take action against these sort of illegitimate activity of such big organization having large customer base. Please help.

Dear Sir Please note that GAMES CLUB service has been activated on my ph. no. [protected] and rs 30.0 has been charged for the same WITHOUT my CONSENT. Further all efforts to deactivate the same going down the drain. I'm really feeling harassed. I am using this no. for the last 8 years. But i dont appreciate the way you have activated this service without my consent and more over charging for the same. You are requested to deactivate this service from my Phone no. immediately. Regards Harinder Singh

Sir/Madam My Airtel prepaid no. [protected] is being debited inappropriately. I have been subscribed to ALERT pack & LAILA pack although I didn't subscribe. I talked to the customer care representatives but they are least helpful. I tried to explain to them that neither I use internet by that SIM & neither had I subscribed to any of the services, they didn't believe me. One of them said, "All that I don't know." And one of them said, "We don't use your mobile." Also, data is being used from my mobile although I didn't use it. When checking for the last 5 debits, this is what I got: Last 5 Debits: 1. VAS, ALERT PACK-Rs.20.00,[protected]:20 2. VAS, ALERT PACK-Rs.5.00,[protected]:19 3. VAS, LAILA-Rs.15.00,[protected]:17 4. Data, 885.61 KB-Rs.8.80,[protected]:53 5. Data, 4.06 KB-Rs. 0.10,[protected]:23 Last 5 VAS 1. VAS, ALERT PACK-Rs.20.00,[protected]:20 2. VAS, ALERT PACK-Rs.5.00,[protected]:19 3. VAS, LAILA-Rs.15.00,[protected]:17 4. VAS, TLR10N2i02a[protected]-Rs.5.00,[protected]:12 5. VAS, TLR10N2i01a[protected]-Rs. 7.50,[protected]:00 Last 5 Data 1. Data, 8.06 KB, Rs. 0.[protected]:31 2. Data, 1.38 KB, Rs. 0.[protected]:28 3. Data, 109.37 KB, Rs. 0.[protected]:20 4. Data, 121.76 KB, Rs. 0.[protected]:20 5. Data, 885.61 KB, Rs. 8.[protected]:53 I didn’t subscribe & confirm to any of the above services. Also, I didn’t use data. It is very much possible that I am just noticing this now & this must have been going on since long. I want my money refunded. I know I didn’t subscribe to these services or use data because I get these messages from nowhere. The mobile would be lying in front of my eyes and suddenly, I would get such texts. It’s my request to solve my problem ASAP. A dissatisfied consumer Sarika

Respected Sir, I`m Using Your Service Long Ago. My Number is[protected]. Your Network Has Added The 500 Top Up Scheame With Out My Permission.This Scheame Is Waste for Me. I Gave The Complaint Letter To Your Office @ North Veli Street. Still Now I Not Yet Recived Status Of My Complaint. So Poor Response. Refund The Amount And Remove The Scheame. Other Wise I Not Pay The Bill Amt. Otherwise Pls Close The Service. I NO Need Your Service.

Sir, For a post paid connection a data pack is auto renewed after billing cycle. If we not deactivate plan on a last day of billing cycle, it will be renewed for next billing cycle. If we use data on that day, and deactivate the plan after using specific data amount as per plan, company charged for that data uses on that day as normal tariff. This is wrong thing, they should charge data used on that day before deactivation as per data plan, not as normal tariff. kindly pay attention on my compliant. thanking you

Hi I have applied for my 1 month Call log history and for that i have charged Rs.50/- but still my problem was not resolved I called customer care 121 after long wating of 15 to 20 mns they are trnasfer my calls to some senions and seniors are also not responding even they disconnect my phone call directly. Vivek B [protected]

hi sir.. i have requested for new broadband connection and they are cheating me past 3 months telling that they will provide me the connection and the airtel person is talking very harsh to me and saying that he is the only person who can provide connection in area and if i complaint he will not provide me connection.. please help me to get new connection and take action on the airtel person. contact me regarding this issue is this number [protected]

Hi, I have taken postpaid number of airtel for that i have choosed to port my existing idea number [protected]. I think it's more than a week when i took that sim but still my number dint get started. I have made complain yesterday but no body responded on my complain and from which number i have got a call now no body is receiving my call infact they are cutting my call. I just want to know would my number start?? That bad service i was not expecting from airtel. I want my number get activated otherwise refund my money. This is very unfortunate that airtel whom we think one of the best network provider is so irresponsible. No one is working on my complain. I must say no one should take airtel number. if there is something pending than atleast i must get information but they are just ignoring my problem.

Sir, The no. [protected] has been deactivated by airtel even though it falls under CUG plan and the payments have been duly made. Further, they mentioned that the draft has bounced which is not feasible. Kindly ensure the activation of the same within 24 hours. The copy of the drafts is available with me which can be produced on request. Regards Shweta Rastogi SBI

Am attaching the screenshot of Airtel offer message with this 25/04/2014 Recharge done for 28 days 3G at M.R.P. RS:185 TransID : [protected] I recharged done 25/04/2014 in response of your Offer from AL[protected]:12AM but got only till may 14 evidence of clearance : Screen shots of offer message (simultaneously 2 messeges in same Rate time 11:12am and 11:32am ) for Rupees 185 From airtel side I have face many case like this so that at last decided to report in consumers court

I am Raghavendra Kambhampati postpaid user of Number [protected] Airtel 4G Dongle.I would like to deactivate my Airtel 4G LTE dongle subscription as i am not having airtel 4g signal in kadugodi, bangalore Area which i moved 4 months back to this place. I have paid all the bills including the recent bill.I tried calling 121 many times but no reponse on my request .I went to airtel store they re-directed me to call 121 again. I am fed up of calling 121 all the time and roaming stores for cancellation.They always redirect me to call 121. This is very bad service from Airtel for not deactivating my Number [protected] Airtel 4G Dongle.I am ending up paying monthly bill as i am not using it.

Refer my Complaint Docket No.[protected] dated 15.4.2015, Online Complaint No.OT[protected] dated 21.4.2015 & OT[protected] dated 22.4.2015, raised against unusual data usage statistics against my Airtel 4G data connection (Dongle). Every time I was informed by airtel support team that there has been no error at Airtel's end and in case of dispute the same can only be addressed & resolved after generation of Bill. In the mean time from 21st April 2015 the download speed of my connection was throttled & reduced to about 100 kids, and I was informed that since I have consumed my total 10GB monthly quota hence the throttling was done. But I refused to accept and challenged them for showing statistics. Finally when bill was generated it showed that I have only consumed only 4.3GB against my monthly quota of 10GB. On the basis of this I have realised an online Complaint video docket no. OT[protected] dated 28.4.2015 asking me to compensate against my loss but neither it has not been answered nor I got any phone call.

Company has activated 5 scheme on my mobile no [protected] with out information to me and he claim me that this service activated by me but i give kindly information that i doesn't activated any service this service information get by when i filled balance in my mobile no [protected] of rupees 160 then after 10 minute i get. A massage of renewals o[censored]r 5 service and they reduce my all balance so i want return my all balance.

Hi Team, My Airtel Postpaid numbers are [protected] & [protected]. Bills were delivered to my office email id joelmanoj.[protected]@wipro.com. Since am out of the organisation request you to send the bills henceforth to [protected]@gmail.com

My mobile no is [protected] n I am using 3g for last 6 to 7 months.but in current use there is lot of data was deducted for unknown reasons.called the airtel customer care but no positive result was found.it is a simple case of fraud. Sushanta Bhattacharya

Even after my several reminders and frequent submission of my personal documents I unable to get the number to get work. And I received very very very poor responsibility and unreliable answers from your staff - counter no : 8, at Coimbatore, near by Lakshmi mills signal. I used this number for past several years. Kindly arrange to get back my number. If any thing please call me [protected].

Instead of recharging for Rs.197 I recharged Rs.179. I already have the 179 pack for 3 months so this is no use to me. Please refund the money. I tried calling customer care but there is no way to talk to a person, it just keeps telling me to press numbers and only a computer voice is talking. My number is [protected]

i did a recharge of rs255(3g data plan) via paytm wrongly on [protected] instead of [protected]. i wanted the same recharge to be reverted back on my number [protected] but customer care executive refused to do so. my order no. on paytm is[protected] cc transaction no. [protected]

Hi I recently moved to bangalore and bought a new airtel connection from Airtel Store which is located at Shivanada Circle. Mobile number is [protected]. I bought this prepaid number on 25th April 2015 my all verification of the documents are also been done, still my number is not active if I am calling your customer care they completely dont have any knowldege regarding this number, then I visited the store from where I bought it they would say another stories. Can you please help me out or its just playing around with customer and giving pain. Does it takes so much long to activate the number. If you people are not able to get activated atleast let me know so that I can switch to some other operator. Ankit Goel +91 [protected] Really pathetic service I am really disappointed with airtel never would ever go for airtel and would also not suggest anyone.

This company Debit my 125 rupee on Monday 27-04/2015 23:48 PM For airtel NEXGTV. Just I Give a complain on care center but he not give a responce my complain Referance No is -CBDOV[protected] registered on 28-April 2015. My mob no. -[protected]