Airtel Complaints & Reviews

I was an old customer to Airtel and using their service for more than 10 years. There were wrong calls put in my bill and I have called the customer care to take care of the issue and hasn't got a proper answer. Even sent several mails for the same in vain. Instead they stopped service and asking me to pay the bills. I was not using their service for more than 2 months but they imposed the late fee and penalties. Recently they are making anonymous calls and threatening legal notice which is ridiculous. Please don't use this service and even don't encourage anyone to refer to this

Dear Sir/Madam sir i m residing in Village-Bariyarpur, Post Office- Taldholi District Faizabad Uttar Pradesh. my all family person use your airtel network and currently suffering from your weak network strenth and your client leav your network and client going to another netowork and many more client are unhappy your network. kindly read my massge carefully and you take action immediatly . with kind regards Jai Prakash Mishra Your Fiathfully

For the month of January 2015, we had remitted the payment on 2nd Feb 2015 and the cheque was cleared on 5th Feb 2015. However it took us more than 30 days of followup with email correspondence and over phone and later after a long time, the credit was reflected. However instead of ensuring they offer discount for the delay at their end they rather charged late fee and related charges on the same. Even today, the issue is still not sorted out for the extra charges levied by them and customer care is showing helplessness as this is a corporate account and will not be addressed by them. I would suggest a strong action is taken and all the charges with additional waiver is carried out at the earliest. Regards V.S.Kothari Finserve

i got a messege from airtel that in 60rs u can use 500mb data. Us message me no terms and conditions applied or no prodata based plan k bare m likha hua tha...18 march ko maine ye no. port krwa liya nd mera pending bill from airtel 900 show ho rha hai...jisme inhone 744 rs internet uses k lga diye...cus. care se baat ki to unhone bola k ye pro data based plan hai...pr maine unko btaya k muj ko customer care ki tarf se bola gya tha k agr 500mb se jyada use krte ho to hi extra chargea lge ge...otherwise nhi...bt ab wo maan ne ko tyaar hi nhi...mere paas airtel ki tarf se aaye msg bhi pde hai net pack activate krne k regarding... pllsss help me as soon as possible

Disconnection of prepaid number which was used for all my private account related transactions without any intimation. I offered to pay the fine for non-usage as I needed the number for my accounts, I was made to run around between two Airtel offices in my area and contact the customer care e-mail address. Everyone pointed me towards another person., and nobody gave me any useful information. My number was disconnected on 2nd of April as per a e-mail by Amith Doddegowda(Service Specialist). I use this number for Incoming calls(verification purposes) and incoming sms's(verification sms). I've had this number since 3years, and I need it back. A lot of my private information is linked to the number.

I have enabled DND on my mobile using the website three times. I got an automated SMS with the DND code which I entered on the webpage. The last attempt was on the 27th of March. I am still getting marketing calls. I send a SMS to 1909 and it shows that DND is still not activated on my mobile. Mobile number:[protected]

I am 1 year+ old customer of Airtel, I moved to Airtel just for the better service, My track history with airtel is like that I prefer only big amount recharges on and above 200 Rs. I am regular user of internet as well, every month I do recharge for 3G service. Whenever my internet balance goes negative or about to expire, many times I receive call from Airtel to deduct the recharge amount from Main Balance, and I usually appreciate that. My Internet balance was valid till 4th April, 2015. and there was 560 Rs. Balance in my main Account. On 3rd April when I was working on internet, my internet balance went below 0 and it started deducting from main balance, as result all main balance (Rs 560) went to zero. 1. If the internet balance was coming to zero, and it was about to be deducted from main balance, I should have received an alert sms (not flash) informing / warning me for the same. But no sms was received. 2. This is a very basic service that every mobile service Provider should provide. 3. I talked to customer care, Behaviour was too much disappointing, They just annoyed me and told me to check my balance every minute. They suggested me to take care of myself in future. I told them that I am not that type of customer who recharges for 10 Rs and checks his balance all the time, I can't do it, and that's why I moved to Airtel, just for the expectation of better customer care. 4. If customer needs to take care of himself, then why the customer care is there from Airtel ? Finally I just want to say that just because of system and service fault, my 560 Rs wasted, and that should be refunded. For the cause of poor service by airtel, Why should I pay?. Thanks.

Dear Sir, My Mobile No-is [protected] .I had Rs- 270 balance on 06/03/2015 and now my balance is Rs.160 & Rs.110 is has been deducted from my main balance. So I had done and talk about problem to customer care for the same and requested for refund my deducted balance but they not refund me and said this balance is not refundable due to uses of internet. Sir, I have already net pack for 28days and it is valid till 9th april . This is really cheating and really not acceptable. It is therefore, request you kindly consider on my request and refund my deducted balance because it is not first time whereas I faced this kind of problem every month my balance is being deducted and deducted amount were not nominal . Now, it is not bearable I can't accepted it every month.This is not good service of airtel. I hope u will understate and refund my deducted balance as soon as possible. Am waiting for your swift reply for the same. Thanks Pooja Saxena

Hello, [protected] is my no. And has been registered in my name till now. As i'm out of Country now it has been deactivated from a month. And all of my Bank ACCOUNTS and Shopping Sites A/C details are linked to this no. But now-a-days while calling my number some1 else pickup the call what is this hah ???? How can they give my no. to someone else ??? How can Airtel do this hah ?? Although the sim card is in my Mobile. What the hell is going on hah???? I couldn't understand :( I've Attached the Picture where it's showing that the no. is registered in my name till now. PLEASE HELP ME PLEASE... And do resolve my problem ASAP :(

Hi, I was using Airtel number [protected] for the last 1 year. I didn't recharge it for 6 month because I was using another number. Today, I recharged it with Rs. 255, which was accepted but I was told that SIM is deactivate and you would not be able to use it. Without any intimation to me why you have disconnected my number. Also, if number is not yet active with any customer, how Airtel can accept the recharge. I want either the same number back to me or the money should be refunded to me. I will take this matter to the consumer court if do not get either the number or my money. Thanks, Sachin Sharma [protected]

Sir, I submitted my request on Friday to convert from postpaid to prepaid. But till now it is not converted. I have submitted the request in Kobambakkam, Chennai around 2 PM on thursday i.e 2nd April'15 office and paid Rs. 407 via cash. First of all they refused to entertain me and told me come on monday as today is our leave but there was no leave. Secondly they told me lie it will get activated within 24 hours. I spoke to one of the customer care people on Friday they told me it will get activated in 48 hours. Again on Friday evening i spoke to numerous advisors in Airtel but all gave same response. On Saturday i spoke to Sarvanan and spoke to floor supervisor as well. He told me by in next 24 hours it will get activated and gave reference number 61156408 told me it will get resolved within 24 hours. Again on Sunday evening i spoke to a lady she said same thing and gave me another reference number [protected]. On monday i.e 6th April i spoke to another person called sakhti he gave me another reference number [protected]. 4 days i cannot believe. i have paid money to airtel people on time. i do not know what should i do. i am really annoyed with airtel. All the advisors giving same answer. with in 24 hours it will get reolved. it is just postpaid to prepaid conversion. its 6 PM now and it is not resolved.

On 01 April 2015, I tried to recharge my Airtel ([protected]) with Rs. 348 (3gb of 3G). In spite of the fact that Rs. 348 was debited from my SBI Account, the 3 GB data wasn't correspondingly credited. I got an sms which says:" Your airtel mobile [protected] online recharge txn ID[protected] of Rs 348.00 has been initiated. Please keep the txn id for future reference". So, I urge Airtel to refund the debited amount at the earliest. Thanking you

Dear Sir/Madam, I'm MIthlesh Prasad from Indore(M.P). I have port my Vodafone no.- [protected] to Airtel under CUJ plan. But, Your one of staff, Mr. Upendra, belongs to your Indore office at Vijaynagar Square, still not gave me my new sim. I tried many times to communicate with him but still no result is there. And my no. have been activated from 31.03.2015. I'm still waiting and facing too many problem because that no. is my permanent and registered. Please suggest me what to do now, whether I should go for FIR or not. Regards, Mithlesh Prasad Mobile No.- [protected]

Dear Sir My Credit card charge Vide wrong Airtel Number I have by Authentication Number 630457 but I missed the airtel Number. can you please Reverse this amounting Rs.5040/- in my card i shall be greatfull. Regards Pratap [protected]

Dear Sir Name:- Pradeep Gottlieb Address:- 352, State Bank Colony, Jabalpur-482002. ID no:- [protected]. I am here to complaint about the Airtel cable connection which is still not started even after Bill payments. We are new customer of yours and have applied for this Cable connection two weeks ago. The technician came to fix the cable connection but left in mid way saying that he will come back again and took initial amount of Rs 2000. But now its been two weeks and he has not come back to fix the connection and making excuses of several technical problems. He is saying he is very busy to come and fix the connection. Hence we have decided to file this complaint to either fix this problem soon or give our money back Could you please look into this matter. We trusted Airtel so much and never ever imagined such poor services from your company. Kindly give our money back and let us inform our people not to have any connection from your company Pradeep Gottlieb Mob:-[protected] Mail:- neha.[protected]@gmail.com

From my airtel number[protected] I am unable to make calls to my wife's airtel number [protected] and I am getting the message that "this number is not valid". But if I call my wife's number from other mobile or landline it is going fine and she is able to call me or other numbers without any problem. From last two days I have been trying to tell the same to airtel customer care and I get to hear every time "sir your handset or your wife's handset has problem". But I told them even if I am changing the handset for both o[censored]s, the problem exists. I had to deactivate the "1 Local A2A Mobile FnF [protected]@Rs.99" intended for my wife's number, so that I could verify whether this could be the problem. Guess what I was able to call her again and so I thought it worked fine. Then again I activated the same service "1 Local A2A Mobile FnF [protected]@Rs.99" and to my surprise I found that I am getting the same message that this number is not valid. The customer care is not ready to believe this could be the issue. Also when my wife is trying to contact airtel, the customer care executive is saying all services are working fine from our end and there could be an issue with the number which is trying to call you. Similarly when I talk to the executive they also the same - all services are working fine from our end and there could be an issue with the number which you are trying to call. This is very disturbing that airtel is least bothered what customer is facing. Please look into this matter urgently with utmost priority.

TO DAY MY PHONE [protected] IS INACTIVE SINCE 9 PM TO NIGHT.SCREEN IS SWOWING 'NO SIM' THERE IS NO CONNECTIVITY SIGNAL.PLEASE TAKE ACTION IMMIDIATELY, I HAVE LOST COMMUNICATION DHARAM NARAIN JOSHI SUSCRIBER [protected] SARAL, 323 HANWANT-A, MATKI CHORAHA, PAOTA C ROAD JODHPUR MAIL ID- [protected]@gmail.com

Dear Team, Ref the above subject, this case goes back to Jan2013 when i recharged this prepaid Airtel number-[protected] for an amount of 994/- but it was a failed transaction and the amount debited from my account. I have been following up with the service provider since the last 2years but there is not a single response to any of my mails so far. Request your team to kindly take up this matter with the Service provider Airtel since to my experience they are behaving extremely arrogant and highhanded approach. I have enclosed the complete trail mail communication with Airtel for your reference. Shankar Reddy &lt;[protected]@gmail.com&gt; Feb 20 to NET, 121, appellate.kk, nodalofficer.kk, ombudsperson Dear Shukla, Kindly request an update... Regards, Shankar Reddy [protected] Forwarded message[protected] From: Shankar Reddy &lt;[protected]@gmail.com&gt; Date: Thu, Jan 29, 2015 at 8:41 PM Subject: Fwd: REGARDING AIRTEL MOBILE NUMBER [protected] To: [protected]@in.airtel.com, appellate.[protected]@in.airtel.com, [protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com, [protected]@in.airtel.com, sunil.[protected]@in.airtel.com Dear Shukla, As discussed earlier, kindly request an confirmation from your end if the same has been resolved. Please note this is an legitimate claim and request that is precisely why i have been following up with the company for the last two years and will continue to follow-up till it is resolved. Kindly request not to loot customers like this. Just check around other players like redbus and bookmyshow who promptly refund back in case of failed transactions. I do understand the size, the might and your arrogance towards retail customers like us. I will look at other options and alternatives to get back my legitimate refund request. SHAME SHAME AIRTEL FOR SUCH SUB STANDARD SERVICE. I WONDER WHAT IS YOUR NODAL, APPELLATE AND OTHER GRIEVANCES TEAM DOING. Regards, Shankar Reddy [protected] Forwarded message[protected] From: Shankar Reddy &lt;[protected]@gmail.com&gt; Date: Wed, Dec 3, 2014 at 1:01 PM Subject: Fwd: REGARDING AIRTEL MOBILE NUMBER [protected] To: [protected]@in.airtel.com, sunil.[protected]@in.airtel.com, [protected]@in.airtel.com, appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com, [protected]@in.airtel.com Dear Mr. Shukla, Request you to kindly resolve this trivial issue asap. Please note it is been two years i have been following up for the refund of 994/- for a failed recharge. Mr. Shukla, please have some decency to go through my mobile no and check my relationship with Airtel which is close to 7 years now and look into my repayment track. I m always available on the below no and this is a very unhygienic reason stated below. Contact No:[protected] Regards, Shankar Reddy [protected] Forwarded message[protected] From: Net &lt;[protected]@airtel.com&gt; Date: Tue, Oct 7, 2014 at 8:20 PM Subject: REGARDING AIRTEL MOBILE NUMBER [protected] To: "[protected]@gmail.com" &lt;[protected]@gmail.com&gt; Dear Mr. Reddy Thank you for writing to airtel. This is with reference to the email dated October 06, 2014. We would be glad to assist you; however, would appreciate if you could write back to us stating your alternate contact number. This is being requested as we tried to reach you at “[protected]; however, we were unable to establish contact with you. We urge that you mention valid contact details in all your correspondences enabling us to serve you better. Should you require any further assistance, you may contact the undersigned at [protected]@in.airtel.com Assuring you the best of our services Regards Akarsh Shukla Customer Services bharti airtel limited Dear Team, It is absolutely shameful on the part of Airtel Brand. I have been writing to you since the last 2 years for a failed recharge and refund of 994/- with all the supporting documents enclosed for your reference. But is has been an awful experience with your high handed service standards and stubborn attitude to redress an trivial issue. Whatever i can understand from my personal experience is that is all this nodal office, appellate and ombudsman team is all an eyewash, either they don't exist or they don't care to address an issue. Then why have such teams and publish it on your site. Please note i have been your customer since for the last 10 long years with an incredible track record and you still treat us so poorly. Regards, Shankar Reddy [protected] On Sun, Jan 12, 2014 at 1:34 PM, Shankar Reddy &lt;[protected]@gmail.com&gt; wrote: Dear Priya Sharma, Password for Opening Attachment- SHAN0510 As requested i have made arrangements to sent across the complete 12 Months Citi Bank Credit Card Statements for your reference. Please note this was an online transaction executed through Citi Bank Credit Card on 25th January 2013, one for an amount Rs.994/- and other for an amount of Rs.440/- on the same day. Both the transaction are reflecting in the February 2013 Month Statement as the same was done in the Month of January 2013. The delay in reverting back to your requirement was that i had to place a request with the bank and receive the same from their end. Please note, I have written to your team without any delay as soon as i noticed the issue and today you are questioning on my integrity by asking for one year statement. The fact is you have been taking more that one year in resolving such a trivial issue. I have been an Airtel post paid customer since 2008 and i request you should have a check on my track record. Please note even here i have been making my payments through Standing Instructions on my Citi Bank Card. I m very clear that going ahead i will not entertain any further document request and ensure to take this up with the consumer forum. I have documented all the communications with your team and your sub standard service response. Regards, Shankar Reddy Mob:[protected] On Sun, Jan 5, 2014 at 4:06 PM, &lt;[protected]@in.airtel.com&gt; wrote: Dear Mr. Reddy, This is with reference to our previous communications dated 3rd January 2014 and 4th January 2014, wherein, we notified our infeasibility to process your complaint in the absence of valid details. We regret to inform you that as we have not received any favorable response from your part, hence, we would not be able to resolve the concern highlighted by you and the case stands closed from our part. Should you require any further assistance, please feel free to contact us directly at our e-mail address [protected]@in.airtel.com and we shall make every effort to revert with resolution at the earliest. We assure you the best of our services. Regards, Priya Sharma Customer Services bharti airtel limited NET/Support/India/Airtel 01/04/2014 03:29 PM To [protected]@gmail.com cc Subject Regarding airtel mobile number [protected] P Please do not print this e-mail unless it is absolutely necessary P Dear Mr. Reddy, Thank you for writing to airtel. This is with reference to our previous e-mail dated 3rd January 2014, wherein we requested you to share the bank statement. We would again request you to send the password protected copy of the bank statement, as the same will enable us to solve the highlighted concern. Should you require any further assistance, please feel free to contact us directly at our e-mail address [protected]@in.airtel.com and we shall make every effort to revert with resolution at the earliest. We assure you the best of our services. Regards, Priya Sharma Customer Services bharti airtel limited NET/Support/India/Airtel 01/03/2014 03:21 PM To [protected]@gmail.com cc Subject Regarding airtel mobile number [protected] P Please do not print this e-mail unless it is absolutely necessary P Namaste Mr. Reddy, Thank you for writing to airtel. This is with reference to your e-mail dated 26th December 2013, wherein you complained regarding non receipt of recharge benefit towards airtel mobile number [protected]. We would be glad to assist you in this regard; however, would appreciate if you could send the password protected copy of the bank statement, as the same will enable us to solve the highlighted concern. Should you require any further assistance, please feel free to contact us directly at our e-mail address [protected]@in.airtel.com and we shall make every effort to revert with resolution at the earliest. We assure you the best of our services. Regards, Priya Sharma Customer Services bharti airtel limited From: [protected]@gmail.com To: appellate.[protected]@in.airtel.com Cc: nodalofficer.[protected]@in.airtel.com;appellate.[protected]@in.airtel.com; appellate.[protected]@airtel.in;[protected]@bharti.com Sent: 26/12/2013 12:09:07 AM Subject: Fwd: [protected] Dear Sir, Greetings to You... Sir, i have writing mails since for the last 6 months on one of the online failed recharge and trying to get the same refunded back. But i have to give credit to your entire team in being insensitive and adamant in not resolving the same inspite of 11mails so far. Sir, Kindly request you as head of an Reputed Organisation have a look at the scheme of things and resolve the same. Regards, Shankar Reddy [protected] Forwarded message[protected] From: Shankar Reddy Date: Mon, May 13, 2013 at 9:50 PM Subject: Re: [protected] To: sunil.[protected]@bharti.com, [protected]@bharti.com, appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com Cc: [protected]@in.airtel.com Dear All, The service request still not resolved. Recharge of Rs 994/- Transaction ID no :[protected] was unsuccessful. Amount debited from my account for the same. I have already written 8 mails on this and will continue to keep following up. HOPE LESS SERVICE BY BHARTI AIRTEL...SHAME. It is a very trival issue and should have been resolved in just one call. Regards, Shankar Reddy [protected] On Mon, Mar 4, 2013 at 9:10 AM, Shankar Reddy wrote: Dear Airtel Team, Its been more than a month since i had written to the customer service team for addressing this issue and as on date neither there is any reply or the issue has been resolved. Request you to kindly address the issue on priority and resolve the same ASAP. Regards, Shankar Reddy [protected] [protected] Forwarded message[protected] From: Shankar Reddy Date: Mon, Feb 11, 2013 at 9:04 AM Subject: Fwd: Payment update for your airtel prepaid mobile [protected], Txn ID 187000 To: [protected]@in.airtel.com, nodalofficer.[protected]@airtel.in Cc: appellate.[protected]@airtel.in, [protected]@bharti.in Dear Airtel Team, We sorry to note i have still not received any reply to my mail request. The idea of writing to the customer care team to resolve the issue and you seem to have taken to notice of this. Please communicate on my post paid mobile no-[protected]. I have taken this prepaid connection in my name for my parents who are right now not in country and are in Dubai. Please do the needful ASAP. Regards, Shankar Reddy [protected] Forwarded message[protected] From: Shankar Reddy Date: Tue, Jan 29, 2013 at 11:37 PM Subject: Fwd: Payment update for your airtel prepaid mobile [protected], Txn ID 187000 To: [protected]@in.airtel.com Dear Customer Service Team, This is with reference to the recent online recharge to this mobile no: [protected] which is a prepaid no. Note : I had done two recharges on the same day i, e 25th Jan 2013. One for the amount of Rs.994/- and other for an amount of Rs.440/- . Both the transaction were through online recharge. Only 440/- is credited into the account and the other tranx has not been credited into the account. Transaction ID - 187000 Amount (Rs.) - 994.0 By oversight error instead of easy recharge i had done roaming recharge. Hence this may be the reason for the transaction to fail. I have already called up the customer care team 5 times as on date for this cancellation of the above transaction. I m sorry to bring to your notice that the prepaid customer service This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expr Your's Sincerely, Mahesh Mahlawat bharti airtel limited [protected]Original Message[protected] From: [protected]@gmail.com To: appellate.[protected]@in.airtel.com Cc: Sent: 05/10/2014 11:40:57 PM Subject: Fwd: Regarding airtel mobile number [protected] [protected] Forwarded message[protected] From: Shankar Reddy Date: Sun, Oct 5, 2014 at 11:36 PM Subject: Re: Regarding airtel mobile number [protected] To: [protected]@in.airtel.com, sunil.[protected]@bharti.com, [protected]@bharti.com, appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com, [protected]@in.airtel.com Dear Team, It is absolutely shameful on the part of Airtel Brand. I have been writing to you since the last 2 years for a failed recharge and refund of 994/- with all the supporting documents enclosed for your reference. But is has been an awful experience with your high handed service standards and stubborn attitude to redress an trivial issue. Whatever i can understand from my personal experience is that is all this nodal office, appellate and ombudsman team is all an eyewash, either they don't exist or they don't care to address an issue. Then why have such teams and publish it on your site. Please note i have been your customer since for the last 10 long years with an incredible track record and you still treat us so poorly. Regards, Shankar Reddy [protected] On Sun, Jan 12, 2014 at 1:34 PM, Shankar Reddy wrote: Dear Priya Sharma, Password for Opening Attachment- SHAN0510 As requested i have made arrangements to sent across the complete 12 Months Citi Bank Credit Card Statements for your reference. Please note this was an online transaction executed through Citi Bank Credit Card on 25th January 2013, one for an amount Rs.994/- and other for an amount of Rs.440/- on the same day. Both the transaction are reflecting in the February 2013 Month Statement as the same was done in the Month of January 2013. The delay in reverting back to your requirement was that i had to place a request with the bank and receive the same from their end. Please note, I have written to your team without any delay as soon as i noticed the issue and today you are questioning on my integrity by asking for one year statement. The fact is you have been taking more that one year in resolving such a trivial issue. I have been an Airtel post paid customer since 2008 and i request you should have a check on my track record. Please note even here i have been making my payments through Standing Instructions on my Citi Bank Card. I m very clear that going ahead i will not entertain any further document request and ensure to take this up with the consumer forum. I have documented all the communications with your team and your sub standard service response. Regards, Shankar Reddy Mob:[protected] On Sun, Jan 5, 2014 at 4:06 PM, wrote: Dear Mr. Reddy, This is with reference to our previous communications dated 3rd January 2014 and 4th January 2014, wherein, we notified our infeasibility to process your complaint in the absence of valid details. We regret to inform you that as we have not received any favorable response from your part, hence, we would not be able to resolve the concern highlighted by you and the case stands closed from our part. Should you require any further assistance, please feel free to contact us directly at our e-mail address [protected]@in.airtel.com and we shall make every effort to revert with resolution at the earliest. We assure you the best of our services. Regards, Priya Sharma Customer Services bharti airtel limited Shankar Reddy <[protected]@gmail.com> Feb 20 to NET, 121, appellate.kk, nodalofficer.kk, ombudsperson

Regarding the bill of my postpaid for march i had issue. i have called customer care for atleast 15 times and first complaint was on march 25, everyone understood the issue and accepted to waiver the money for wrong billing. Issue is my billing cycle is from 20 to 19 every month. But for last march everything was correct but data usage was charged from feb19th to mar19th(Please find the attached document). Customer cares accepted it was a bug and told that they can reduce only 250rupees only. Only managers can reduce my 728ruppes. Everyone said that they are arranging for manager call within 24 hours, but never received a call at anytime. The reference nos for this given are as below [protected], [protected] and [protected]. Let me know this can be resolved, if it cant will be closing the connection and assume that airtel is only for eating the money cant resolve the issues.

I want to tell you that my number [protected] is temporary suspended. I want to know why it has been done? There is no outgoing and incoming on my number from last two days. I hope you will solve it out and I will get a positive response. Another mobile number for query: [protected] E-mail: v.[protected]@gmail.com