Airtel Complaints & Reviews

I am user of Airtel Since 2011 for their Post Paid Connection. In recent 1 to 1.5 yrs there has been case where there were late payment from my side and by calling customer care they give waiver for my late fees and ask me to settle the remaining balance and late fees will be waive off. Currently when I checked my total payment history till current date it was found that only late Bill of October 2014 was adjusted and none other late Bills were adjusted. I want to know a company like Airtel does it make false commitment to consumer or their persons in call centres are fool who are not good for nothing and dont know nothing. plz loook into it and Current Outstanding I will not pay untill the case is not sort out. Ankit Goel [protected]

I got a call regarding a complaint I filled in Airtel. I got a call from Mr. Vinay as the manager in Airtel company at 4:52pm on 10th of April 2015 from mobile number [protected]. He asked for my complaint. I told him. He wanted more explanation and when I started explaining him he stopped in between and started talking very vigorously. I asked for his full name then he ignored saying that. He started saying that he was Mr. Vinay patel who he wasn't. I repeatedly asked for his name but instead of just giving it he said "aapko jo karna ho woh kar lo, woh aapka concern hai". Is this what Airtel teaches their managers how to treat their customers? What is the solution for it?

hi, i have lost my molile and blocked my sim the day before yesterday and i got the duplicate sim from airtel store FARIDKOT (PUNJAB). still, my number has not activated. my no. is [protected] kindly, activate it as soon as possible. regards, baljinder chahal

I submitted a request to Port from Aircel-Airtel on the 23rd of March 2015. Even after 7 days I was still with my previous provider and on checking at the Airtel store, they told me that there was a sim mismatch, and they didn't even care to inform me though I had left back two contact numbers just in case. I had to go through that same process again on the 2nd of April. After 7 days the network from Aircel is disconnected on 9/04/2015 00.01 hrs. Its been more than 36 hours and still I am not getting any service from Airtel. I have visited the Airtel store in Whitefield (Chowdeshwari telelinks) several times and have requested to look into the issue. They promise a deadline before which the issue will be resolved and don't do anything later. I am a working professional and I missing many important calls and meetings as I don't have an active number at present, due to which I am having to incur heavy losses. I have visited the store many times spending so much money on travel, I have tried mailing them, reaching out to them on Twitter, but without luck . All they give is a time before which they say it would be resolved but that doesn't happen. A simple process which was supposed to take 7 days has taken 19 days and a 2 hours of Service period is now has extended to more than 36 hours and I am still clueless if this issue will be resolved and if yes, when. I am really feeling sorry for opting to get service from this worst service provider and have had enough even before switching to the network.

Airtel now seems to be following path of Reliaince in Looting/cheating people of there money, I activated my special offer of Local/std at 30p minutes using *121# service but instead it activated a 3g plan on my phone and deducted 97 rupees (my 3g plan was already active).i want my money back.when contacted customer care senior executive he kept on telling like a parrot that i have activated it and this will not be refunded, why would i activate a same plan over one already active on my phone...I am a educated and a technical guy and very well know how to use USSD code services of a cellphone network... i want my money back i already have porting code for airtel now so if they this keep this cheating/loot going then definately i will move to some other network...this is the second cheating instance by airtel to me in this month.

My Airtel Mobile No. [protected]. On 8th April 2015 iam sending the money through netbanking but still idon't received any benefit for this transaction. Txn ID[protected]. Also complainted 9th April 2015 to Airtel CustomerCare reference Number is PR[protected]. but not taken any rectification.

I have an Airtel prepaid connection number [protected] from kolkata. Whenever I was in roaming I am unable to make outgoing calls, but receive incoming calls. When I am in home network I have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now I am in roaming and facing same problem. I am really fedup with this kind of poor services from Airtel...

I have an Airtel prepaid connection number [protected] from kolkata. Whenever I was in roaming I am unable to make outgoing calls, but receive incoming calls. When I am in home network I have complaint lots of time to customer care and they said it has been solved, but the problem remain as usual. Now I am in roaming and facing same problem. I have select manual network selection as Airtel. I am really fed up with this kind of poor services from airtel

I dialed [protected] which is airtel helpline # when I was on roaming. Nearly 16 mins I clicked on the options to contact help desk. For this Airtel charging 3360 rupees. how can I pay 3360 if i talk 16 mins that too airtel post paid customer help desk. Being an Airtel customer from past 5 years Airtel is not at all fair from customers point of view. I think Airtel can reversal the amount that they are asking for.

Hi All, I want to port my number to another service provider. I was trying to get UCP number from airtel since 2 weeks . I am getting message like System was unable to generate number please try again. I have tried more than 20 times.what do you mean try again? This is worst service provider in india. Can anyone help me in resolving this

Hi, I had applied for Airtel Broadband connection on 23-Jan-2015 through Airtel executive, who charged Rs.1000, and made me fill application form. After a week, I was informed by some other airtel executive through call that connection couldnt be given in my area. I asked or refund on my aplication money, and the airtel executive asked for my Bank account number to be SMS’ed to her number so that they will do the refund. Even after providing the asked information, I didn’t get any response from them after many days. I simply waited for a month assuming they will process it. After 1 month I called up the airtel executive who had taken application money from me, and asked about my refund, and he said he will let airtel initiate my refund, and I will get it in 21 days. After that I didnt hear anything on my refund since 21 days, hence on 21-March-2015, I decided to enquire about status of my refund from Airtel customer care, and to my surprise they responded by saying there exists no such application form from me in their database. They said tey will escalate this case and asked me to send scanned copy of the application form, and I sent them to “[protected]@artel.in.com”. The registered this complain NO: 54386088 on 21-March-2015, and assured the case would be resolved in 3 days. Even after 4 days of the complain, I didnt get any response from Airtel, so I followed up again with customer care who informed in mail that it is still under processing and they ll get back to me. Again I called up Airtel customer care again on 30-March-2015, and they informed me that I need to send them cancelled cheque scanned copy and my address detail and my refund will be done within 2 days. I sent the asked cheque and address detail to “[protected]@artel.in.com” and “[protected]@in.airtel.com”. On 5th-April-2015, when I called up Airtel customer care for the status, they informed me that comlain o: 54386088 case has been closed. They couldnt provide me any justification for why the case was closed without informing me and without resolving it. They made me talk to some Airtel Manager again and who said he will escalate this issue again. Now this escalation has been happening in a loop since months, but without any resolution. I smell something fishy with the way airtel is closing the case without resolution. Now in these 2.5 months of following up with airtel people, I have spend hours of calls explaining each customer care same history of my cases again and again and now I have become highly frustrated, So I have decided to approach consumer court for help. I already spent efforts more than worth the application money for which I am seeking a refund If the consumer forum find my case worth given justice to, please help. I am willing to provide email interaction with Airtel, if it is required. Thanks, Sandeep

Hi, I had applied for Airtel Broadband connection on 23-Jan-2015 through Airtel executive, who charged Rs.1000, and made me fill application form. After a week, I was informed by some other airtel executive through call that connection couldn't be given in my area. I asked or refund on my aplication money, and the airtel executive asked for my Bank account number to be SMS’ed to her number so that they will do the refund. Even after providing the asked information, I didn’t get any response from them after many days. I simply waited for a month assuming they will process it. After 1 month I called up the airtel executive who had taken application money from me, and asked about my refund, and he said he will let airtel initiate my refund, and I will get it in 21 days. After that I didnt hear anything on my refund since 21 days, hence on 21-March-2015, I decided to enquire about status of my refund from Airtel customer care, and to my surprise they responded by saying there exists no such application form from me in their database. They said they will escalate this case and asked me to send scanned copy of the application form, and I sent them to “[protected]@artel.in.com”. The registered this complain NO: 54386088 on 21-March-2015, and assured the case would be resolved in 3 days. Even after 4 days of the complain, I didnt get any response from Airtel, so I followed up again with customer care who informed in mail that it is still under processing and they ll get back to me. Again I called up Airtel customer care again on 30-March-2015, and they informed me that I need to send them cancelled cheque scanned copy and my address detail and my refund will be done within 2 days. I sent the asked cheque and address detail to “[protected]@artel.in.com” and “[protected]@in.airtel.com”. On 5th-April-2015, when I called up Airtel customer care for the status, they informed me that comlain o: 54386088 case has been closed. They couldnt provide me any justification for why the case was closed without informing me and without resolving it. They made me talk to some Airtel Manager again and who said he will escalate this issue again. Now this escalation has been happening in a loop since months, but without any resolution. I smell something fishy with the way airtel is closing the case without resolution. Now in these 2.5 months of following up with airtel people, I have spend hours of calls explaining each customer care same history of my cases again and again and now I have become highly frustrated, So I have decided to approach consumer court for help. I already spent efforts more than worth the application money which I am seeking a refund. If the consumer forum finds my case worth given justice to, please help. I am willing to provide email interaction with Airtel, if it is required. Thanks, Sandeep

My name is Irfan & my airtel no ([protected]) sir, i bought new cellphone Sumsang Galaxy grand 2 with offer of double data on 3g for 2 months. i complained Airtel and to retailer also but the data plan is not activated up till now. wat shud i do to get benefits of data plan and personal Id ([protected]@gmail.[protected]@gmail.com) please help me...|

My self avinash, ported my airtel number [protected] to idea cellular. While i was in airtel my airtel account with rs100 balance(Hundreed ruppes) and suddenly converted airtel to idea. After taking idea connection, idea customer care people telling that we wont return back that amount wat you maintained in airtel account. Who is responsible for my money eihter idea or airtel, this is not a matter of hundreed rupees, but this is the matter how cellular(Idea and airtel) people behaving with coustomers. So i want my money back or otherwise plz deposit in my idea account and i requred one conformational call or message from idea or airtel. I am reqesting to consumer forum to solve my issue.


Regards
Avinash

My name is Irshad, I am having airtel digitalTV ID :[protected] with registered mobile no : [protected]. Yesterday (08/04/2015) at 09:29 PM I have sent a sms to add Sony six channel on my tv.The message format was ADD SIX and I have sent it to 54325.After a couple of minutes I got an sms from 54325as "Request received to add SIX to the airtel digitalTV ID [protected]. The same will be processed shortly." But till now (09/04/205 08 : 10 PM) the channel doesn't activated. I need to watch IPL 2015 on SONY SIX channel. So please do take a complaint from me to bharti airtel for subscribing or adding SONY SIX on my airtel digitalTV

Dear Sir, My Mobile no is [protected], I am a platinum customer in your network for the past 2years and above, Every month i got a bill for the sum of Rs. 1000 to 1500 only. But this month 2500 Rs. bill has been sent to me. Now I contact call centre staff Mr. Vinod, he is not ready to resolve my problems, and he irritates me. he tolds me that i was used the internet for the value of Rs. 1200/- i am refused, and I am asking to him what is the procedure of go to PORT it means MNB. But the call centre staff Mr. vinod said to me, " That is your Problem i am not ready to answer this question, you may contact your advocate for resolve the problem in the court. I am very much of disappointed, and i am not interested to continue your net work. So, Pls. give me the Details of changing network in mobile number portability scheme. Thank u very much and very thanks of your regards.

Sir I am devaraj r customers since last 7yrs my no is [protected] email [protected]@yahoo.com. I send a request for call history on 06/04/2015 & 09/04/2015. But so for I never get any details of my no. So kindly consider my complaint & full fill the need as early as possible.

i have made prepaid recharge of RS 20 through Paytm, but its failed, According to the paytm they have passed the amount to airtel, but recharge fialed. its on 08/04/2015. i will provide the bank transaction email alert which i received that the amount is credited from my bank in photos. The paytm order no is[protected]

I am using Redmi note 4g but ever since I have opted for airtel 4g sim card I am facing connectivity problem on my mobile. Once I make a call or receive a call there will be no network signal for next 20 minutes and i am unable to receive or make any calls. Please help

Hello, Sir/Madam I urgently want incoming call history of my airtel no.[protected] from March 10, to April 10, 2015. I have missed some important mubers from my call list. Kindly sent call history details on my email id: [protected]@gmail.com Please its urgent Thanks...