| Address: New Delhi, Delhi |
On 2nd April I had applied for new connection then airtel person contacted me and told me about plan then again another airtel person contact me and told me about another plan, and she told me a "corporate plan" there benefit was 800 local and std minutes and 200 local and nation sms, but my company was not listed for corporate plan, I had told that thing but she told me that there is no any issue you just pay 350 Rs. for this plan and I will be activated this plan
on your number, then I was agreed for that plan and she told tomorrow our airtel person will come and you will give just your id proof.
On next day airtel person came and I gave him my documents. Now my request is I have already serve 26 days but I haven't receive any call from airtel regarding my number and that person who gave me this plan she is not attending my call. On April 8 I called her that time she told me within 2 and 3 day you will get a call from airtel then your number will be activated and but I didn't receive any response, I had 18 - 20 time called her on 13 April, but she is not picking my call, then on 16 April she attend my call and I told her all problem then she told me that for again port, then I requested to port pin and I received and send to airtel sale lady on 16th April, but again already
12 days passed but I didn't receive any response on my request, that lady again not picking my call and today her phone number is going switched off, then I contacted to document's boy senior person but he is not picking my call and disconnected my call, I really disappointed form airtel service, and I don't want to go in Airtel circle, please help me how can I get back my money and complaint against that lady. I really frusted from all that kinds of known sense. I am just mentioning details
My number : [protected] ( Jafaruddeen Ansari)
Airtel person who gave me plan : [protected] ( Manisha )
Airtel person who came to carry my document : [protected] ( Pankaj )
Document's boy Senior Number : [protected] ( Jatin )
Airtel Sim No. ( which I received ) :[protected]
Airtel customer support has been notified about the posted complaint.
I have received my Airtel Mobile bill for this month with weird charges levied for Internet usage. Normally my bill ranges from 150-200 Rs every month. Instead of that, its 1500+ rs for last month. After looking into detailed statement, I realised they have charged me with lot of fake charges which doesnt make any sense. Single usage shows of nearly 200 rs at time when my phone was not even in use. There seems to be some discrepancy at their end.
My details are as follows.
Relationship number : [protected]
Bill Number :[protected]
Bill Date : 27-Apr-2015
Bill Period : 26-Mar-2015 to 25-Apr-2015