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Airtel Complaints & Reviews

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Updated: May 20, 2026

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Airtel reviews & complaints page 1828

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Address: Bangalore, Karnataka

Dear Consumer/Airtel, we have been experiencing the problem repeatedly. Yesterday(18/3/15) night 11.36 Pm i was activated the Rs 5 Airtel Internet Pack with 25MB for a day . But i used the pack, 12.07 Am (19/3/15), just an half an housr, there is no download just used whatapp and some browing. At the time of internet day pack recharge they have taken Rs 5 and the remaining balance Rs 163 (screen shot attached) . But after an 20 minutes, i got deducted Rs 30. when raised my concern to Karnataka Airtel customer care, they have replied imporper manner, they are telling whereever want you can raise the complaint. you can't claim your refund Rs30 in anyway. so that i am going to apply for the PORTING to change some other network due to bad way of airtel cheating. Immediately concern teams shoud investigate the problem give me the refund back. On my first complaint i provided evidence of deduction Rs 75 main account balance- No response or any action was taken by airtel. on my second complaint, i am alos providing evidence, Rs 30 deduction from main balance- i hope there is no action will be taken, just they will add comment as action was taken already. We belive consumer complaints, we dont believe Airtel cheating organization

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Address: Ganjam, Odisha

I HAVE REQUESTED FOR MNP FOR MY EXISTING AIRCEL NO [protected]. I WANT TO SWICH IT FOR AIRTEL. I SUBMITTED MY COMPLETE DOCUMENTS AT BERHAMPUR, ODISHA AIRTEL CUSTOMER CARE CENTERE (INCHARGE MR GOPI) AT GANDHI NAGAR BERHAMPUR ODISHA. LAST 6 DAYS BACK MY AIRCEL NUMBER DISCONNECTED AND PORTED MY NUMBER TO AIRTEL. BUT IT IS VERY SAD TO SAY WHEN I PUT THE NEW AIRTEL SIM INTO MY MOBILE PHONE, I SEE THAT SIM CAN NOT REGISTER. LATER I GET TO KNOW DUE TO WRONG SIM NUMBER ENTRY BY THE AIRTEL CUSTOMER CARE I COULD NOT GET NETWORK WHICH WAS PROVIDED BY AIRTEL CUSTOMER CARE OFFICE. PLEASE HELP ME IN THIS MATTER BECAUSE THE ABOVE NUMBER IS MY BUSINESS NUMBER. IF SOME BODY DIALING MY NUMBER THE VOICE SAYS LIKE "THIS THIS AIRTEL NUMBER IS TEMPORARILY OUT OF SERVICE". NOW THE AIRTEL CARE PEOPLES ARE CARELESSLY RESPONDING ME ABOUT MY UNSUCCESSFUL PORTING.

Airtel customer support has been notified about the posted complaint.

Mar 22, 2015

Updated by sarat Dear Sir/Madam, Thanks for your support. For your kind information I would like to inform you that I know it has been already ported to airtel network, but after ported I incerted new AIRTEL sim in to my mobile, which was provided by Airtel Office, Berhampur, Odisha. Later I get to see CAN NOT REGISTER SIM. The next day when I inquired this matter to Airtel Office (where I requested for porting), the Airtel centre incharge Mr Gopi. along with his executive lady officer checked in their system and told me the wrong sim serial number entered by airtel office. The serial number displaying in their system is completely different from my sim serial number provided by Airtel Office Berhampur. So as they required I again submitted my Id & address proof and a passport size photograph. But still 5 days passed the concerned customer service lady appointed at Berhampur airtel office is only responding me that she has emailed on this matter to their higher authority to correction the wrong entry of serial number and solve the issue. I have asked her to provide her higher authority's contact number but she has not given me and telling me wait for some more days. She could not reply me the exact date or time to solve my matter. I have told her that the said number is my business number for which I have faced loss of lakhs of rupees for communication fail. Please take this matter as an urgent basis to solve the matter. For the mistake of Airtel office due to their wrong entry of sim serial number the issue created. I could not understand a big brand in telecommunication is doing such an useless customer support.They are not caring the people. Thanks

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Aircel Customer Care

from Mumbai, Maharashtra

Mar 19, 2015

Hi Sarat.,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Mar 19, 2015

Hi Sarat,

As check your number already successfully port
out from our network also successfully port in Airtel, So that Please
suggest contact airtel customer service point .

S

sarat

from Bhubaneshwar, Odisha

Mar 22, 2015

Dear Sir/Madam, Thanks for your support. For your kind information I would like to inform you that I know it has been already ported to airtel network, but after ported I incerted new AIRTEL sim in to my mobile, which was provided by Airtel Office, Berhampur, Odisha. Later I get to see CAN NOT REGISTER SIM. The next day when I inquired this matter to Airtel Office (where I requested for porting), the Airtel centre incharge Mr Gopi. along with his executive lady officer checked in their system and told me the wrong sim serial number entered by airtel office. The serial number displaying in their system is completely different from my sim serial number provided by Airtel Office Berhampur. So as they required I again submitted my Id & address proof and a passport size photograph. But still 5 days passed the concerned customer service lady appointed at Berhampur airtel office is only responding me that she has emailed on this matter to their higher authority to correction the wrong entry of serial number and solve the issue. I have asked her to provide her higher authority's contact number but she has not given me and telling me wait for some more days. She could not reply me the exact date or time to solve my matter. I have told her that the said number is my business number for which I have faced loss of lakhs of rupees for communication fail. Please take this matter as an urgent basis to solve the matter. For the mistake of Airtel office due to their wrong entry of sim serial number the issue created. I could not understand a big brand in telecommunication is doing such an useless customer support.They are not caring the people. Thanks

D

deepu_naik

Jun 9, 2015

Myself Deepak Naik, presently i am using vodafone network, I have received call from airtel executives by requesting for Port. I have agreed and submitted docs though an email. Later i have received SIM card also. but there was no response from them. If i call back to same number they are disconnecting. Recently 2 days back i have received call from some other number for MNP again, but they dont know, what are the offers available, which are plans available anything. If i call to customer care, they are telling to contact the same persons, to whom i gave the documents.

D

deepu_naik

Jun 9, 2015

Myself Deepak Naik, presently i am using vodafone network, I have received call from airtel executives by requesting for Port. I have agreed and submitted docs though an email. Later i have received SIM card also. but there was no response from them. If i call back to same number they are disconnecting. Recently 2 days back i have received call from some other number for MNP again, but they dont know, what are the offers available, which are plans available anything. If i call to customer care, they are telling to contact the same persons, to whom i gave the documents.

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Address: Kolkata, West Bengal

I made a call to Airtel customer service for a 4G dongle. They sent me a sales person who sold me the dongle and convinced me to opt for 3g & 4g combo plan. Next months she came picked up 4 months bills as advance and did not post it for months. Airtel barred my account on Feb 26. Then when I raised the concern to 121 they reactivated my account but the amount was not processed yet. The sales person is not reachable, her manager could not post the payment. Right now I have been robbed in fair daylight. Is it possible not to trust the same person who sold the product to pay for bills?

Airtel customer support has been notified about the posted complaint.

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Address: Fatehpur, Uttar Pradesh

The net work for the above mentioned number is idle...often though full net work is there it comes as switched off neither incoming nor outgoing works. After many written and oral complaints no proper solutions had been given. i do not expect this from good network like Airtel. Do act quickly. Thane's...

Airtel customer support has been notified about the posted complaint.

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M

Motsim Saif

from Jaipur, Rajasthan

Mar 18, 2015

The net work for the above mentioned number is idle...often though full
net work is there it comes as switched off neither incoming nor outgoing
works. After many written and oral complaints no proper solutions had
been given. i do not expect this from good network like Airtel. Do act
quickly. Thane's...

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Address: Chennai, Tamil Nadu

I am a resident of Chennai, and I have a very limited option of broadband services, so I chose airtel. Initially their service was good, internet was decent, service was decent, but over time all their standards dropped severely. The past 3 months ive had the Most frequently disconnecting internet service Possible. They sent their good for nothing service advisor who has promised me atleast 10 times that the cable has been cut and replaced and they fixed it. The internet will work for the evening, by 9-10 in the night it's gone. I'm bloody Fed up. DO NOT GET AIRTEL. EXPENSIVE IS ALL THEY ARE.

Airtel customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra

Dear Sir/Mam, I have got airtel dishtv installed on 7th march. The executive (sales) charged me according to mega pack which includes every channel and have applied a downgraded pack. This dealer have been procastinating the change of plans since 7th and is not pickpicking up the phone.. Have talked on customer care. Issue resolved but irresponsible behaviour of airtel dealers.

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Address: Indore, Madhya Pradesh

I had done recharge of Rs. 198/- at 6:30 PM on 18/03/2015 through net banking. On internet as per your tariff on the home page screen you are offering 650 MB data on the recharge of Rs. 198/-. But till 30 min after the recharge i have not got the balance. then i called to customer care no. Mr. Santosh Varma told me that "we are offering 25500 sec airtel to other mob. on recharge of 198/-. then i asked him for 25500 sec which i have not received till yet. then he cut my call. I have all the details of transaction with you, all the screen shots of your tariff which is shown on your web site. kindly suggest how to get my balance either 650 MB data or 25500 seconds.

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Address: Bangalore, Karnataka

HI, Iam having airtel 4G LTE with no - [protected], for which I took the connection for unlimited pack with monthly bill of Rs1250/- including taxes, but from DEC'2014 Iam getting the bill for Rupees more than 2000/- per month, I dint get any proper clearance from Customer Care, please send me the clear details and please assume this mail as for cancellation of the connection ' thank you Sree kiran [protected]

Airtel customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

Dear Sir, I complaint to airtel (Airtel relationship manager, Mobile No- [protected]) regarding network problem in my office area. My office located in Udyod Vihar, Phase-4, Gurgaon, Haryana. I regular fallow up from last two month but no result. I am useing the corporate airtel plan, we have more than 100 numbers of Airtel, from last two months I am getting complaint by my office staff that in office area network voice breaking, phone netwok showing good network but when call by some one on our number, he is getting that the mobile phone that you are calling it's not reachable. We have sale office in gurgaon and our mobile communication is very important for our business. I call several time to airtel regarding this problem but geting no solution. I have oney one and last option that is MNP to other oprater, that I don't want to do. But if airtel not give service we have to move some other oprater. In my office area airtel already installed the Booster, my be it's not working. I communicate to airtel regarding the booster that send some one to check the booster but no one come to my office. Please do the needful, If we corporate user are facing this kind of service problem so you what about singal airtel user. Very poor service and network. Regards, Santosh Kumar Singh [protected]

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Address: New Delhi, Delhi

The owner of the phone is using this phone for LIC policy sales purpose, and when people deny to take the policy they are badly abusing them. If Bharti telecom didn't take the action we have to go to police and lauch a complaint to TRAI. Today some one called to me on my office no. [protected] and abused a lot. Kindly do the needful to stop all this.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 18, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 18th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Nagpur, Maharashtra

I DR NAMRATA SAGOLE USGING TATA DOCOMO NETWORK FOR LAST 5 YRS BUT DUE TO NETWORK CONNECTIVITY I WANTED TO PORT TO AIRTEL FOR THE SAME I HAD SUBMITTED NECESSARY DOCUMENTS TO AIRTEL EXPREESS NEAR TELEPHONE EXCHANGE NAGPUR. I HAD PORT FIRST IN THE FIRST WEEK OF FEBRUARY 2015 & PAID ALL MY AMOUNT TO TATA DOCOMO WITH EXTRA MONEY ON THE SAME DAY. I PURCHASED AIRTEL SIM FOR 250=00. I RECEIVED CALLED FOR TATA DOCOMO FOR THE SAME NECESSARY TALK WAS MADE BUT WHEN I CONTACT MS MEGHA MESHRAM IN YOUR AIRTEL OFFICE SHE TOLD ME TO PORT AGAIN BUT MNP WAS NOT DONE THEN AGAINS ASKING FOR THE SAME I DID MNP PORTING AGAINT BUT WITH NO RESULT. SO ON 18/03/2015 I SENT MY PERSON FOR ENQUIRY MS MEGHA MESHRAM VERY RUDLY TALKED WITH HIM & BLAMED US THAT WE HAD'T PAY TATA DOCOMO BILL. BUT AT EVERY TIME WE MAID PAYMENT & GAVE THE RECEIPT TO HER. I AM SHOCKED TO HEAR SUCH WORD FROM HER. NOW WHAT ABOUT THE DOCUMENTS & PHOTOS WHICH I HAD SUBMITTED IF SOME ONE MISUSE IT. PLEASE TRY TO SEE THE PROBLEM & SOLVED IT AT THE EARLISET.

Airtel customer support has been notified about the posted complaint.

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Address: Nellore, Andhra Pradesh

Dear team, I have very very bad experience with Nellore (Andhra pradesh) near madras bus stand show room. I gave documents and paid money to convert my post paid number to prepaid. And I got the prepaid sim also . They said it will converte in to 48 hours.its been 20 days but it did not happened. When we visit the showroom and ask they are saying that system is down. Every time same answer. Such a care less employees and management. Please do take an action and solve my problems. Also please close this store or change the employees and take new ppl who can do work for the customers. I made many calls to 121 to complaint abt it. One of the complaint no#60715015.

Airtel customer support has been notified about the posted complaint.

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S

suman0909

from Bengaluru, Karnataka

Mar 19, 2015

Thanks very much. They asked me to clear the outstanding and i paid that amont. They have given 72 hours time to solve this issue. will post you the update on Saturday. So that we can take an action on this.

M

mprnellore

from Manuguru, Telangana

Dec 17, 2015

Hi this is prabhakar reddy from nellore. We are using 12 contacts at idea network.we wish to change to airtel network.i got information at your airtel office.they told there is a verification.ok i accept it.
The verification person name 'vasu'his contact number is [protected]
he is miss behaving with customer.its not the proper way to deal with customer.due to his miss behaviour, i dont want to change to your network.

v. Sudhakar

Mar 15, 2016

Sir, I am now in postpaid plan 399/- and I want to change to prepaid with immediate effect. Hence, I request to change my no. To prepaid. Thanks.

J

Jshshshs

from Pune, Maharashtra

Mar 15, 2016

Hi this is Sharath.i want to port in to airtel postpaid from idea prepaid.i kept port msg and I contacted the airtel branch at opposite nippo factory Nellore.after 7 days I contacted them.then they said that your request is rejected.very worst distributor.untill I contact them they didn't inform the status of porting

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Address: Gautam Buddh Nagar, Uttar Pradesh

My name is Suresh. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 18th march, 2015 that â€œLAILA has been activatedâ€ on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately.

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Address: Ghaziabad, Uttar Pradesh

I have made a recharge on mobile no [protected] by airtel online recharge portal http://www.airtel.in/mobile/prepaid/recharge-online of amount 171 for 2G Internet by choosing region UP East. But this no belongs to UP West. Now I want to refund my money as soon as possible.Transaction ID is 694562.

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Address: Chennai, Tamil Nadu

hi sir, my name is rakshan raaj and my contact number is [protected], ... i am in need of 4 airtel broadband connections and i have requested airtel to provide us feasibility. but airtel is not providing us. airtel man says that he need reference of 15 people then only he will put connection. where i will go and search for 15 peoples, if they provide feasibility then only people wil buy connections but these airtel people are asking me to take 15 connections. airtel is waste and worst service provider and worst customer satisfaction.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 18, 2015

Verified Support

Dear Raaj,

This is with reference to your post dated 18th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kolkata, West Bengal

Dear sir/madam, For the last two months post paid bill incorrect.Under Rs199 plan i was offered 400 min local and 90 min STD free, beyond that A2A-30p/min, A2CUG-free, A2STD-50p/min.The freebies not offered to me. Thanks. Yours faithfully Mrinmoy Ghosh

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 18, 2015

Verified Support

Dear Mr. Ghosh,

This is with reference to your post dated 18th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi

My no is [protected]. I have made the MNP request a couple of times till date. You can have a look into your data. I am extremely disappointed with the response I got over it. I received a call just once asking what I actually wanted and after which there was no call from your end to offer me the plan or any other thing. Is this the way you are going to deal with customers planning to shift to Airtel, then I'm really sorry, you wouldn't really be left with much then. As soon as I made the MNP request from Vodafone, I received hundreds of calls from their end to retain the customer. Whereas Airtel doesn't really have the time to deal in with new customers. I was about to put my MNP request on your side for the fourth time in a month but this time I really wanted to write to you first mentioning the low level of services provided by you. Inspite of how much problem I am facing with Vodafone, as a brand it wants to retain customers and they make efforts for the same too. I really wouldn't want to shift to Airtel any longer and seriously advise other people not to opt for Airtel. Extreme disappointment. I have a broadband connection, Airtel digital tv and a landline of Airtel installed at my place. And two sim connections too. I would really think before continuing with Airtel now.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 18, 2015

Verified Support

Dear Radhika,

This is with reference to your post dated 18th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Panchkula, Haryana

I purchase a 4G dongle from your Marketing person, at the time of purchasing he provide demo with airtel wifi router and assure me that 4G dongle will also work fine. After purchasing dongle i find it is not working even, I call them several time they to rectify the issue they just give wrong reason and now they are not answering the call. Marketing person Sumit - [protected] Rohit Sharma - [protected] Please replace this 4G dongle as soon as possible. Thanks! Yours Rohit Singh Negi [protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 18, 2015

Verified Support

Dear Mr. Negi,

This is with reference to your post dated 18th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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we are using more than 50 nos. of airtel relationship no.[protected] connections) and other all indiduals, past two days no connectivity ( our location is olappalayam, coimbatore - trichirapalli NH-67 main road, kangeyam taluk, tirupur district, tamilnadu ) always poor connectivity link

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 18, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 18th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards

Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu

Dear Sir On 16/03/2015 at 8:20 in the morning by mistake I made a WRONG BILL PAYMENT of Rs 200 for a number[protected] instead my number [protected]. I did this payment using online recharge section of www.airtel.in using SBI debit card. I request you to kindly reverse the amount either to my bank account or transfer it to my number([protected]). I have already called customer care at 121 on 16/03/2015 but I am not getting a proper response from them.

Dec 16, 2015

Complaint marked as Resolved

My complaint got resolve few days after its entry. The amount was recharged to my original number and I got a call from customer care about the same.

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