Airtel Complaints & Reviews

Dear Sir/Mam, I have got airtel dishtv installed on 7th march. The executive (sales) charged me according to mega pack which includes every channel and have applied a downgraded pack. This dealer have been procastinating the change of plans since 7th and is not pickpicking up the phone.. Have talked on customer care. Issue resolved but irresponsible behaviour of airtel dealers.

I had done recharge of Rs. 198/- at 6:30 PM on 18/03/2015 through net banking. On internet as per your tariff on the home page screen you are offering 650 MB data on the recharge of Rs. 198/-. But till 30 min after the recharge i have not got the balance. then i called to customer care no. Mr. Santosh Varma told me that "we are offering 25500 sec airtel to other mob. on recharge of 198/-. then i asked him for 25500 sec which i have not received till yet. then he cut my call. I have all the details of transaction with you, all the screen shots of your tariff which is shown on your web site. kindly suggest how to get my balance either 650 MB data or 25500 seconds.

HI, Iam having airtel 4G LTE with no - [protected], for which I took the connection for unlimited pack with monthly bill of Rs1250/- including taxes, but from DEC'2014 Iam getting the bill for Rupees more than 2000/- per month, I dint get any proper clearance from Customer Care, please send me the clear details and please assume this mail as for cancellation of the connection ' thank you Sree kiran [protected]

Dear Sir, I complaint to airtel (Airtel relationship manager, Mobile No- [protected]) regarding network problem in my office area. My office located in Udyod Vihar, Phase-4, Gurgaon, Haryana. I regular fallow up from last two month but no result. I am useing the corporate airtel plan, we have more than 100 numbers of Airtel, from last two months I am getting complaint by my office staff that in office area network voice breaking, phone netwok showing good network but when call by some one on our number, he is getting that the mobile phone that you are calling it's not reachable. We have sale office in gurgaon and our mobile communication is very important for our business. I call several time to airtel regarding this problem but geting no solution. I have oney one and last option that is MNP to other oprater, that I don't want to do. But if airtel not give service we have to move some other oprater. In my office area airtel already installed the Booster, my be it's not working. I communicate to airtel regarding the booster that send some one to check the booster but no one come to my office. Please do the needful, If we corporate user are facing this kind of service problem so you what about singal airtel user. Very poor service and network. Regards, Santosh Kumar Singh [protected]

The owner of the phone is using this phone for LIC policy sales purpose, and when people deny to take the policy they are badly abusing them. If Bharti telecom didn't take the action we have to go to police and lauch a complaint to TRAI. Today some one called to me on my office no. [protected] and abused a lot. Kindly do the needful to stop all this.

I DR NAMRATA SAGOLE USGING TATA DOCOMO NETWORK FOR LAST 5 YRS BUT DUE TO NETWORK CONNECTIVITY I WANTED TO PORT TO AIRTEL FOR THE SAME I HAD SUBMITTED NECESSARY DOCUMENTS TO AIRTEL EXPREESS NEAR TELEPHONE EXCHANGE NAGPUR. I HAD PORT FIRST IN THE FIRST WEEK OF FEBRUARY 2015 & PAID ALL MY AMOUNT TO TATA DOCOMO WITH EXTRA MONEY ON THE SAME DAY. I PURCHASED AIRTEL SIM FOR 250=00. I RECEIVED CALLED FOR TATA DOCOMO FOR THE SAME NECESSARY TALK WAS MADE BUT WHEN I CONTACT MS MEGHA MESHRAM IN YOUR AIRTEL OFFICE SHE TOLD ME TO PORT AGAIN BUT MNP WAS NOT DONE THEN AGAINS ASKING FOR THE SAME I DID MNP PORTING AGAINT BUT WITH NO RESULT. SO ON 18/03/2015 I SENT MY PERSON FOR ENQUIRY MS MEGHA MESHRAM VERY RUDLY TALKED WITH HIM & BLAMED US THAT WE HAD'T PAY TATA DOCOMO BILL. BUT AT EVERY TIME WE MAID PAYMENT & GAVE THE RECEIPT TO HER. I AM SHOCKED TO HEAR SUCH WORD FROM HER. NOW WHAT ABOUT THE DOCUMENTS & PHOTOS WHICH I HAD SUBMITTED IF SOME ONE MISUSE IT. PLEASE TRY TO SEE THE PROBLEM & SOLVED IT AT THE EARLISET.

Dear team, I have very very bad experience with Nellore (Andhra pradesh) near madras bus stand show room. I gave documents and paid money to convert my post paid number to prepaid. And I got the prepaid sim also . They said it will converte in to 48 hours.its been 20 days but it did not happened. When we visit the showroom and ask they are saying that system is down. Every time same answer. Such a care less employees and management. Please do take an action and solve my problems. Also please close this store or change the employees and take new ppl who can do work for the customers. I made many calls to 121 to complaint abt it. One of the complaint no#60715015.

My name is Suresh. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 18th march, 2015 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately.

I have made a recharge on mobile no [protected] by airtel online recharge portal http://www.airtel.in/mobile/prepaid/recharge-online of amount 171 for 2G Internet by choosing region UP East. But this no belongs to UP West. Now I want to refund my money as soon as possible.Transaction ID is 694562.

hi sir, my name is rakshan raaj and my contact number is [protected], ... i am in need of 4 airtel broadband connections and i have requested airtel to provide us feasibility. but airtel is not providing us. airtel man says that he need reference of 15 people then only he will put connection. where i will go and search for 15 peoples, if they provide feasibility then only people wil buy connections but these airtel people are asking me to take 15 connections. airtel is waste and worst service provider and worst customer satisfaction.

Dear sir/madam, For the last two months post paid bill incorrect.Under Rs199 plan i was offered 400 min local and 90 min STD free, beyond that A2A-30p/min, A2CUG-free, A2STD-50p/min.The freebies not offered to me. Thanks. Yours faithfully Mrinmoy Ghosh

My no is [protected]. I have made the MNP request a couple of times till date. You can have a look into your data. I am extremely disappointed with the response I got over it. I received a call just once asking what I actually wanted and after which there was no call from your end to offer me the plan or any other thing. Is this the way you are going to deal with customers planning to shift to Airtel, then I'm really sorry, you wouldn't really be left with much then. As soon as I made the MNP request from Vodafone, I received hundreds of calls from their end to retain the customer. Whereas Airtel doesn't really have the time to deal in with new customers. I was about to put my MNP request on your side for the fourth time in a month but this time I really wanted to write to you first mentioning the low level of services provided by you. Inspite of how much problem I am facing with Vodafone, as a brand it wants to retain customers and they make efforts for the same too. I really wouldn't want to shift to Airtel any longer and seriously advise other people not to opt for Airtel. Extreme disappointment. I have a broadband connection, Airtel digital tv and a landline of Airtel installed at my place. And two sim connections too. I would really think before continuing with Airtel now.

I purchase a 4G dongle from your Marketing person, at the time of purchasing he provide demo with airtel wifi router and assure me that 4G dongle will also work fine. After purchasing dongle i find it is not working even, I call them several time they to rectify the issue they just give wrong reason and now they are not answering the call. Marketing person Sumit - [protected] Rohit Sharma - [protected] Please replace this 4G dongle as soon as possible. Thanks! Yours Rohit Singh Negi [protected]

we are using more than 50 nos. of airtel relationship no.[protected] connections) and other all indiduals, past two days no connectivity ( our location is olappalayam, coimbatore - trichirapalli NH-67 main road, kangeyam taluk, tirupur district, tamilnadu ) always poor connectivity link

Dear Sir On 16/03/2015 at 8:20 in the morning by mistake I made a WRONG BILL PAYMENT of Rs 200 for a number[protected] instead my number [protected]. I did this payment using online recharge section of www.airtel.in using SBI debit card. I request you to kindly reverse the amount either to my bank account or transfer it to my number([protected]). I have already called customer care at 121 on 16/03/2015 but I am not getting a proper response from them.

EVEN AFTER PAYING BILL ON TIME, I FACE THE BALANCE TO BE EVERYTIME 0.0 GB.I AM FACING A LOT OF PROBLEMS DUE TO LACK OF AVAILABILITY OF NETWORK. IT IS HAPPENING FROM 2 MONTHS. IT IS CLEARLY THE CASE OF CONSUMER EXPLOITATION. I AM COMPLAINING AFTER TOLERATING FOR 2 MONTHS, THIS BEING THE THIRD MONTH. IT HAS RESULTED IN ME WASTING A LOT OF TIME IN WAITING FOR NETWORK.

Sir I charged the airtel dth customer number [protected] on 16/03/2015 two times. In First one, transaction id 619960and payment amount was Rs 300. It displays the payment successful but not credited in tv recharging. Second one, credited. But two times Rs 300 was withdrawn from my account and Rs 300 is not credited to my account after 24 hr. I recharged through online through my South indian bank account [protected]. Please credit to my account Rs. 300.

I recharged my mobile no.[protected] from your website on 15.03.2015, but instead of benefit mentioned on site i.e 650 MB 3G data, Bharti Airtel credited 2.5GB 2G data. I m continuously calling their representatives but each time they transfer my call to senior supervisor and after some time they intentionally disconnect my call. Yesterday I talked to a senior representative name Dixita who told me that it will took 24 hours to resolve your problem but it more than 36 hours but till now no action has been taken from their side. Also if their is any fault from service provider side than is the only customer who has to bear all that??? The lady dixita said that it will took 24 hours to check your complaint and further 72 hours to resolve your problem. Now who is the fool here???? Only the CUSTOMER!!! It is quite disappointing from a service provider like Bharti Airtel that instead of solving customers problem their representative disconnect calls and such times which are so long. I hope Consumer Complaint cell will look after my complaint in a strict manner.

Ranjeet Kumar Dubey Address:- village- nawadih faga, P.S baunsi, distt Banka, State Bihar. Dear sir Today i lost my mobile with airtel sim, kindly do the needful process for blocking my airtel number. [protected] i did the last rechrge with this sim is Rs 10 by coupan.

There is complaint like I reached service centre at Dash Enterprise at Ujjain MP I need to change my corrupt SIM. I was asked to come after 1 Hour.
It is immposible. to visit again to that centre. So make availability of staff round the clock