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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1832

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J
jaga
from Bengaluru, Karnataka
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Non Responsive and Worst Customer care service

Address:Bangalore, Karnataka

After paying my airtel digital TV recharge amount, Got an message saying the recharge has not able to complete as my account is suspended, And advised to contact customer care with the number provided. Each time the call go for more than 5 minutes in waiting and it gets terminated. This is not the first time i face this any customer care call will go for more than 3 minutes and I have waited for 10 minutes and all. but no response. They...
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V
vishal07v
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding complain of my balance deduction

Address:Rajkot, Gujarat

Dear Sir, My no. is [protected]. i am having some issue regarding balance deduction. I had recharged my no. with 70 rupees on (07/02/2015), but after recharging balance, it reduced to zero then again i recharged with 10 rupees and again 70 rupees and my balance reduced to 20 rupees at last. I have already talk 3 -4 times to airtel customer care and senior officer also.But they are telling me again and again that you used Internet. But...
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H
howrupravin
from Mumbai, Maharashtra
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customer care is useless

Address:Valsad, Gujarat

I m trying to contact from two hours. No body is responding on any numbers. I am not able to connect customer care on number mentioned on TV screen as well as on web site. I then try on number of new connection, reply was instant but not for problem only for new connection where as nobody respond on customer care. I have recordings of thoes hours for which i try to communicate with care....
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S
sandi58
from Pune, Maharashtra
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3G Data speed issue

Address:Ghaziabad, Uttar Pradesh

Hi Sir/Ma'am, I am facing 3G data speed issue while signals found full (5) and showing h+ symbol then also speed slow, Signals not fluctuating but data connectivity fluctuating, kindly do the needful. Regards, Sandip kumar [protected]@techmahindra.com. Mob no- [protected]/[protected]...
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G
GauNik
from Erode, Tamil Nadu
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postpaid to prepaid conversion of airtel sim

Address:Dharwad, Karnataka

On 24th Jan- 2015 I gave a request in Mahaveer Communication-Airtel Relationship Centre, Station Road, Hubli 580020, India for conversion of my two post paid number [protected], [protected] to prepaid out which one Number [protected] got converted to prepaid after 3 days but my one Number [protected] is yet to be converted. Although I frequently called airtel customer care as well as airtel store but perhaps they are not Interested...
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N
nehaingale
from Mumbai, Maharashtra
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Network Issues and random activation of any services

Address:Mumbai City, Maharashtra

First of all i want to sat that airtel is the worst network i have ever seen, there is not network available anytime we go out or in our house itself, this is the problem with many of them not only me. Secondly I have never activated DND service in my mobile, then how come without intimating me DND service was activated, it is just to make money, I have a airtel data plan, and when it expires mesaage come 3 days before that it is going...
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K
khaarthikm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible customer care wasted my smart byte amount

Address:Chennai, Tamil Nadu

Hi, on 7th feb I took a smart byte of 5gb for my airtel id [protected]_tn . Later in the day Internet was dead. I called the airtel and raised a complaint. The technician kumaresan fixed the issue and adviced me to change the plan. I told him just now I added a 5gb in smart byte, so want to do it on the next billing cycle. He confirmed me that he is doing that and called the customer executive Prakash. He informed the same to Prakash and...
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R
raj_wgd
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge money not credited

Address:Hyderabad, Andhra Pradesh

Phone no: [protected] today(07/02/2015- 02:05:51) I recharged 200 rupees to my airtel mobile account through net banking facility. MY SBI account shows the money is deducted. but not credited to my airtel account. please take immediate action. Thanking you sir....
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P
Priya94
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Number creating disturbance

phone number:[protected] is giving call & Irritating me.I don't want to talk to him, told him lots of time this is wrong number still he is calling.Request you to kindly block any phone calls and message from this number to my number. my number is [protected]...
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S
Satya Srikanth
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge was sucessful but amt is not reflecting

Address:Hyderabad, Andhra Pradesh

Dear Airtel, 1. On Thursday i have rechared my airtel number([protected]) with Rs. 249/-, But the balance is not reflecting in my account. 2. Yesturday i have rechared my airtle number ([protected]) with Rs. 100/- and the transaction is sucessful but the balance is not reflecting Request you to kindly look into it and do the needful ASAP....
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V
vksingh843
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Upgradation of prepaid to postpaid

Dear Sir/Madam, I have requested to your Mr Sandeep Kumar Patra, Airtel Office Berhampur, Mob no- [protected] regarding up gradation of prepaid connection to post paid by submitted Rs 300/-, photograph, identity proof and residence proof on dt 20.11.2014. On enquiry, your rep regularly make fool of customer by giving false assurance. Two & half months have passed but still he is giving same assurance. You please check correspondence...
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H
hema0106
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am cheated

i am a existing user of prepaid [protected] under 40paisa per minute plan which i wanted to shift to 1ps per second plan i charged 24 rs on 24th jan 2015 transid[protected] and on 6th feb 2015 trans id[protected] still the plan didi not change which u plz verify and confirm this is not the way to cheat people as i am being charged 40ps even for 10 seconds of talking please revert back i have not got any proper reply from your custome execuitives...
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R
rahulsaxena015
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment while providing Airtel Broadband connection

Address:Gautam Buddh Nagar, Uttar Pradesh

I would like to bring this to your notice that i was provided Airtel 8 Mbps connection with wrong commitment. I was told that i would get 1000 local minutes free with Airtel 8 Mbps plan costing 1299/ month. After getting my first bill i found that i was billed for all the local calls i made. I raised this with Airtel customer care. I got 2 calls from Airtel escalation team but no solution was offered. The complaint number is 53293996.I...
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A
askingoog ashokin
from Gurgaon, Haryana
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loss of money

Sir, I have done online prepaid recharge for 330 rupees full talk time.After i completed online transaction airtel page says "sorry Transaction could not be completed.Regret for inconvenience".I have lost money in this manner 7 to 8 times.If they could not process they should say site maintainence problem at the first page only before doing transaction.But after i have lost money they are giving a sorry request and not even bothering about...
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V
vipul.allawadhi
from Kharagpur, West Bengal
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Pending bonus talktime

Address:Paschim Medinipur, West Bengal

I got my phone recharged for Rs.100 on 06/02/2015 from airtel mobile website(m.airtel.in). As advertised on airtel website(http://www.airtel.in/mobilesite), this recharge should provide a bonus talktime of Rs.110 which is yet to be received. Ms. lavanya mistri, Senior Supervisor & Avinash Gupta, Floor Supervisor Airtel West Bengal customer care talked to me and informed that despite of the advertisement being live on airtel website they...
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Address:Jhansi, Uttar Pradesh

sir, today at 12:21 pm received message from airtel that my data pack has been ended & from now on for using internet i will be charged from my account balance. At that time i realized that my data pack has been ended, now when i checked my balance, i found that balance of about ruppees 200 has been deducted from my account balance. I was very angry so i make a call to customer care & they were obviously trying to protect themselve....
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S
shijith.cc
from Bangalore, Karnataka
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Issue with Mobile number migration from postpaid to prepaid.

Address:Bangalore, Karnataka

Hi, I have requested for migrating my postpaid number [protected] to prepaid at Marathahalli Airtel relationship outlet – Bangalore - 560037 on 31/1/2015. Further to that, my postpaid connection got deactivated on 3/2/205 at 7 PM, but the prepaid SIM is not activated even after 48 hrs, and even spending many hours with customer care executives and sitting at Airtel Outlet. when I am contacting customer care, I am always receiving...
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Jagmeetsidhu
from Sopur, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding deduction of rs 125 for Airtel Nexgtv activation

Address:Bathinda, Punjab

Using internet for watching videos resulted into deduction of amount Rs 125 for airtel Nexgtv. I didn't get a single notification that watching video could active such kind o[censored]seless service. Please look to the matter and refund the amount deducted so that i trust of airtel kn future too. Regards, Jagmeet singh sidhu [protected] Er.[protected]@gmail.com...
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Himanshu Meena
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Money amount which neither credited nor refunded to your credit card.

Address:Jaipur, Rajasthan

I loaded cash Rs.300 and my credit card debited Rs.300. That amount not yet loaded in my airtel money account and also not yet credited the credit card. I loaded the money on 24/Jan/2015 and the rupees of Rs.300. My credit card debited Rs.300. My airtel number is [protected]...
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S
Sriram Chandrasekhar
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Airtel 4G scam

Address:Bangalore, Karnataka

I've been using an Airtel 4G LTE connection for 2+ years now in B'lore. My CPE B592 device abruptly stopped working one day, and I was struggling to use it all of January 2015. I made multiple calls to the Airtel helpdesk, and would get stock replies that the problem is being looked into. Ultimately they sent some engineer over, and he said the device needs to be replaced. There is no other option. I agreed to this, and on the helpdesk's...
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