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Airtel Complaints & Reviews

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Updated: Apr 20, 2026
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Airtel reviews & complaints page 1831

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R
rajeshtrivedi
from Noida, Uttar Pradesh
Mar 13, 2015
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Address: New Delhi, Delhi

I have ported my mobile number [protected] from Vodafone to Airtel, My number has been port, but while I try to call its asking for 59095 verification, and on this number the system of Airtel data are not working properly, Due to this number is off since morning and facing huge business loss, and dont know how long these guys give this problem to my number.. even their customer care Airtel store have no answer how long i have to face this problem, while at the time of port they commit, number will not off more than 30 minutes
Airtel customer support has been notified about the posted complaint.
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    S
    SagarPatel1992
    Mar 13, 2015
    Resolved
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    Resolved

    Address: Vadodara, Gujarat

    Dear Sir/Mam I find my old mobile number i need old sim card number is below details [protected] i need this number i sty in dubai before 1 year this number i use but this time this number is not working i go already airtel office she said not possible can you please help me any one i find the number
    Oct 17, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 13, 2015
    Airtel Customer Care's response
    Dear Mr. Patel,

    This is with reference to your post dated 13 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      Praveen Bhutra
      from Gurgaon, Haryana
      Mar 13, 2015
      Resolved
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      Resolved

      Dear Sir, Today I have received a massage from your side (for rc 79 and get 2G internet for 28 days) but when I had done rc 79 from freecharge on this no. [protected] then i got only 50MB data balance for 2 days only. This is not good policy of airtel telecom company. Please look in to this matter and revert my balance otherwise i will port my number on another network. Thanks & Regards, Nupoor Jethliya [protected]
      Oct 15, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 13, 2015
      Airtel Customer Care's response
      Dear Mr. Bhutra,

      This is with reference to your post dated 13 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com

      Regards
      Saurav Ahlawat
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        I
        imanajeeb
        from Delhi, Delhi
        Mar 13, 2015
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        Address: Gautam Buddh Nagar, Uttar Pradesh

        I am facing problems since two weeks. I had recharged my number with -1GB 3G data on around 28th feb 2015 -then again I recharged 655 MB of 3G data on 3rd march 2015 -again I recharged my number with 655 MB of 3G data on 5th mach 2015 -on 8th march I again recharged my number with 655MB 3G data In the same period I had a talktime recharge of Rs 250 and Rs 210. Problem: I had only used whatsapp (with image/video auto downloading off) as well as all other applications were blocked. So whenever I opened my data connection for some minutes(2-3 min) and used whatsapp, then after switching data connection off I had a data deduction of around 100MB-200MB at a go. Also my talktime balance of ( Rs.250 + Rs.210 ) became nil without making any call. I had a talk with the customer care executives and also with the senior executive, but all in vain. No satisfactory response was provided to me. Also they didn't give any reference number for future assistance. Please look into this matter as soon as possible or I'll go to the customer forums and lodge a complaint against the company. Thank You
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          S
          Shruti 2002
          from Mumbai, Maharashtra
          Mar 13, 2015
          Resolved
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          Resolved

          Address: Ghaziabad, Uttar Pradesh

          We were out of town during the Holi Holidays for 4-5 days. we reached back on 9th March. I received a message that my DATA plan has exhausted. I want to know how is this possible when we did not use it. Is Airtel fakely billing me or someone else is using my broadband connection. I want to disconnect this broadband connection and will also not pay the bills until unless the investigation is done for the usage of the data plan.Can anyone come and check the lines or the exact issue. Now they have billed me for over usage.
          Oct 28, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 13, 2015
          Airtel Customer Care's response
          Dear Shruti,

          This is with reference to your post dated 13 March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards,
          Saurav Ahlawat
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            santhosh konda
            from Mumbai, Maharashtra
            Mar 12, 2015
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            Address: Hyderabad, Andhra Pradesh

            Actually the problem is that my mobile number ([protected]) got disconnected on 1st feb 2015. Later as per the instructions given by Airtel Customer Care team, i submitted all the required documents and taken a new SIM for the same number on 24th Feb. But the same number is activated to some other person on 26th of Feb. How can my number is allocated to other person??? and asking me to take another sim. No proper solution from airtel team. Request you to provide me the solution.
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              B
              Balwinder1
              from Lucknow, Uttar Pradesh
              Mar 12, 2015
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              Address: Jalandhar, Punjab

              I regret to inform that no action on my complaint number 60689146 has been initiated even after lapse of 2 days. It shows irresponsible commitment of the company in spite of my speaking n number of times on mobile. I have suffered great loss because of this and I would like to initiate my complaint under consumer act. Maj Gen Balwinder Singh 20 Hukam Chand Colony Jalandhar
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                V
                v m aggarwal
                from Delhi, Delhi
                Mar 12, 2015
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                Address: Bangalore, Karnataka

                FSMG[protected] Reg : Review of Retail Transaction dated 02nd March 2015 at AIRTEL PAYMENT & WWW MOBIKWIK COM for Rs 4870.00 & Rs 2500.00 on your SBI Credit Card no. XXXXXXXXXXXX2939. Dear VISHWAMOHAN AGARWAL, This is with reference to your letter regarding the non-receipt of credit from AIRTEL PAYMENT for Rs 4870.00 your SBI Card number XXXXXXXXXXXX2939. The investigation for these transactions has been completed. We confirm that the transactions are valid as they have been performed in a Secure Electronic Commerce environment and have been validated by your Card CVV and Date Of Birth over the Internet; hence the liability for the transactions rests with cardholder. Since the card is still in your possession, we urge you to clear the outstanding balance at the earliest to avoid further late fee and finance charges on your card account. We are therefore closing the dispute at our end. Kindly look into this transaction and inform V M Aggarwal [protected] [protected]@rediffmail.com
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                  A
                  ABADHESH YADAV
                  from Mumbai, Maharashtra
                  Mar 12, 2015
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                  Address: Aligarh, Uttar Pradesh

                  Respected SIR, I want to inform you that I am customer o[censored]NINOR Telecommunication Company. I download Airtel MONEY application from Google play and create my account from mobile number [protected] and do a cash load of 50 rupees but due to incorrect pin my airtel money account is block. So, I kindly requested you please unblock my account or refund my money. I will be highly thankful to you. THANKS ABADHESH YADAV [protected] [protected]
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                    S
                    skmaurya190
                    from Gurgaon, Haryana
                    Mar 12, 2015
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                    Address: Gurgaon, Haryana

                    I have purchase post paid sim[protected] . dealer say this sim start in tuesday[protected] . but our sim not started now a days. and dealers also not pick our phone. dealer contact no is [protected] our contact is sandeep maurya contact [protected]
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                      V
                      venkateshrs29
                      Mar 12, 2015
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                      Address: Bangalore, Karnataka

                      I had cancelled my postpaid connection on 28th november 2014 and got a tracking number of [protected] also cross verified that cancellation request has been put. Also i had cleared all my balance till date, so that cancellation is processed. Customer care guy said that no more amount is pending and in case bill is generated please ignore it. Following month i got bill generated and i called customer care for follow up, they said no request has been place and when i gave them the above request number they also agreed to it . They infact raised another request with number[protected]. Also said if you get call from billing team ask them to just refer the note section. From last 15 days i am getting daily call to clear my bill of RS 2247 which i have not used. I have not used my connection post 28th Nov Board band Number is [protected]
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                        P
                        pandurang bugadikatti
                        from Chennai, Tamil Nadu
                        Mar 12, 2015
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                        Address: Bangalore, Karnataka

                        i had 3 post paid airtel connections i used airtel service for more than 10 years now i took a smart phone in Oct 2014the bill was 2800 in november 2015my average montly bill is 300 Internet was activated by default and was not informed to me bill amount was 2800 i got a message of data usage and i contacted customer care they said may be mistake i got the message why was the service activated by default if i wanted it i would have activated it i had to pay 10 times more to shift to vodafone why are these service providers troubling customers like this
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                          K
                          KESER
                          from Gurgaon, Haryana
                          Mar 12, 2015
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                          Address: New Delhi, Delhi

                          Dear sir, My self Kaiser and i using airtel prepaid number [protected], i suffering from your bad expenrience in airtel so i request you kindly give me solution to down my call rate charges in lifetime validity otherwise i blocked your connection and suggest all airtel costumer not using airtel connection, this kind of problem i m totally disatisfied so please take action imediatly
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                            A
                            Anuarunyadav
                            from ghaziabad , Uttar Pradesh
                            Mar 12, 2015
                            Resolved
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                            Resolved

                            Address: Ghaziabad, Uttar Pradesh

                            Dear i have remained u but u have nobody any action. My account balance dedect is Rs.7 My account balance dedection before intimate u but anybody no action u told me what are i doing.& u doing. Any body no help me. My account balance is Rs.1017.68;dated on 11th march 2015.time is 23:59 pm. After dedection balance is Rs.1010.68 dated on 12th march.15 the time is 12.01AM. In between Rs.7 debited in my account. Where is going Rs.7. Plz confirm that & u saying that any service not start in your no. So where is going Rs.7. @ your side provied me again &again complaint no. I but nobody short out this complaint. What's happen your side. Plz stop this service & otherwise go to idea no port. Regards ARUN YADAV [protected]
                            Oct 24, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 12, 2015
                            Airtel Customer Care's response
                            Dear Mr. Yadav,

                            This is with reference to your post dated 12 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com

                            Regards
                            Saurav Ahlawat
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              Jakki Reddy
                              from Mumbai, Maharashtra
                              Mar 12, 2015
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka

                              Hello, I have moved from Airtel 3G to 4G with new connection and I was requesting for disconnect Airtel 3G connection but Airtel is not deactivating my post paid connection and I requested many times over the phone as well as in email to (nodalofficer.kk) to deactivate my connection but always I do get response from Airtel customer saying server is in down they will call back in 4 hours but I never get call from Airtel for the same. Today I called around (12th Mar 2015 01:15 PM) spoken to Ramesh and Even last Wednesday (4th Mar 2015 01:05 PM) also called to customer care person Durga and she also gave me same answer like she will call you back in 4 hours which I used to hear from Airtel every time even though I did not convinced with their answer he/she said they are helpless as facing some technical issue and will surely call back but I did not a get a call. It is really bad experience with Airtel Customer care and they are not sharing higher official numbers to escalate further on the same. Thanks, Jakki Reddy
                              Oct 14, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 12, 2015
                              Airtel Customer Care's response
                              Dear Mr. Reddy,

                              This is with reference to your post dated 12 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com

                              Regards
                              Saurav Ahlawat
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                G
                                gopal33
                                Mar 12, 2015
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka

                                DEAR SIR, I HAVE BEEN USING THE AIRTEL SERVICES FROM THE PAST 11 TO 12 YEARS AND ALWAYS PROMPT IN PAYING THE BILL. NOW FROM THE PAST 2 DAYS I HAVE BEEN RECEIVING THE MESSAGE AS TO DISCONNECT THE OUTGOING CALLS AS MY BILL OUTSTANDING IS OVERDUE FROM THE PAST 2 WEEKS, WHEREAS I HAVE ALREADY PAID THE SAID BILL ON 3RD ITSELF. FOR YOUR KIND INFORMATION MY DUE DATE IS ALSO ONLY TODAY AND THE BILL AMOUNT IS RS.154.19. THE AUDIO MESSAGE WHEN EVER I TRY TO RING UP SAYS I AM DUE RS 764/-. IT IS SIMPLY MENTAL HARRASMENT TRYING TO CALL SOMEONE URGENTLY TO DISCONNECT IF NOT PAID. KINDLY SEE INTO THE MATTER AND GUIDE ME. REGARDS GOPALAN SURESH [protected]
                                Oct 27, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 12, 2015
                                Airtel Customer Care's response
                                Dear Mr. Suresh,

                                This is with reference to your post dated 12 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com

                                Regards
                                Saurav Ahlawat
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  viveksingh0110
                                  from Patna, Bihar
                                  Mar 12, 2015
                                  Resolved
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                                  Resolved

                                  Address: Patna, Bihar

                                  Dear Sir/Madam, I am having postpaid no. [protected], i was portable my no from Vodafone to Airtel 1 year back, but due to this portability I am not able to get banking SMS. I have also written complaint to bank and they send me feedback your no. is invalid. Kindly look into this matter and do the needful as soon as possible. Regards: Vivek Kumar Singh [protected]
                                  Nov 21, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 12, 2015
                                  Airtel Customer Care's response
                                  Dear Mr. Singh,

                                  This is with reference to your post dated 12 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at airtel.[protected]@airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    VINODH KUMAR B
                                    from Hyderabad, Telangana
                                    Mar 12, 2015
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh

                                    hi this is vinod kumar on 27th feb 2015 at around 7:00pm i have called to airtel customer care for small information there i asked about the 3g offers rate then poonam srinivas has intimated me about the offer of 156 rs rc 3g 1gb data for 28 days validity then i recharge with 156 rs then i got 500mb for the 1st tym and another 500mb for the second time here the main problem occur here our employee did not mention me the correct details of rc 156 he told me that total 1gb validity is for 28 days later i have seen my balance then the validity is showing that our 3g balance will be expired on 12th march so immediately i have dialed to the customer care again on 10th march 2015 at 08:40am then mr.irfan took my case and he immediately transferred my call to the supervisor Mrs.SABIRA she explained me about the case clearly then i started asking her that becoz of your employees wrong information i have recharged with rc 156 so what is the solution i asked THEN SHE RUDELY ANSWERED ME THAT IF HAVE ANY COMPLAINT IS THERE U HAVE TO MAIL THATS ALL NO COMPLAINTS WILL BE SOLVED HERE AND I CANT HELP YOU IN THIS CASE (she said these words to me very frustratedly with out giving any respect to the customer) at last she told me that she is arraigning me a call back option from airtel still now i didn't get any call back from airtel so plz take this matter as a serious issue and solve my problem immediately
                                    Oct 19, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 12, 2015
                                    Airtel Customer Care's response
                                    Dear Mr. Kumar,

                                    This is with reference to your post dated 12 March 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                                    Regards,
                                    Saurav Ahlawat
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      S
                                      satish.koladiya
                                      from Ahmedabad, Gujarat
                                      Mar 12, 2015
                                      Resolved
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                                      Resolved

                                      call forwarding on 9898081130

                                      Address: Surat, Gujarat

                                      hi, my airtel number is [protected] . on this number call forwarding shows on [protected] and i didn't done that. so i want to know that why this is happening and i want to know that is my call history is shared to this number or not, i mean is this number spying my details or not...
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                                      Arun_kumar31
                                      Mar 12, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Hi, For some reasons I need to have my own call log detais ( Incoming ) for my fixed landline. I have talked to the different representatives over phone and they have plainly refused to do the same. What they suggested, I should raise a FIR. Now, question comes in, why I need to raise an FIR. I'm asking for my own call log details. This is so frustrating. Someone should get back to me on this. Regards, Arun +91-[protected]
                                      Nov 7, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Mar 12, 2015
                                      Airtel Customer Care's response
                                      Dear Arun,

                                      This is with reference to your post dated 12 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com

                                      Regards
                                      Saurav Ahlawat
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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