Airtel Complaints & Reviews

Hi My name is Paul Kollanoor Ittoopunny, Back-ground: 1. As a new customer I applied through online for a new Broad-band connection with Airtel on 19-Feb-2015 to the below address Paul Kollanoor Ittoopunny, No: 003, Sai Tranquil, Ground Floor, 4th C Main, Behind Domino's Pizza, OMBR Layout Bangalore 560043. 2. There is no call back from Airtel for 2 days and I called up the Airtel customer centre and informed the case. One lady requested me to submit the Physical Application along with 1000 Rs as cash on a condition that the Online application amount would be completely refunded. Next day a sales guy named Bhaskar (Phone: +91-[protected]) came to my office and collected the documents (My Sale Deed, and PAN card copy), filled application form and 1100Rs. While submitting the application from I made sure with Bhaskar about my requirements as 16Mbps speed is needed. He checked with the back-end team and confirmed that 8Mbps is only feasible and assured. I compromised and applied 8Mbps/60GB scheme as 1399Rs Package on 23-Feb-2015 on a condition that if 8Mbps is not possible I don't need the connection. Because of specific work related requirement which I can't compromise further. 3. After 2 days 25-Feb-2015, 2 technicians came to my apartment (same above address mentioned) and provided the connection as 4MBps speed and 40GB plan as 1349Rs per month. As and when the technician showed me the data speed is 4 Mbps and I denied the connection at my premise and asked him the status. He said my plan is changed from the Airtel end as 4Mbps/1349Rs plan without my knowledge. I clearly informed, I don't need the connection and dismantle the connection immediately. 4. I raised complaint through multiple times over e-mail, call to the customer service numbers, apellate authority etc... all my requests have been ignored till date. I never ever used any Airtel service till now. I considered I'm cheated by Airtel without promising my request and changed my speed and plan according to Airtel's wish. THIS IS NOT ACCEPTABLE as a customer. 5. I'm attached a Bill generated today to my e-mail account with my OLD Address. I don't understand on what basis you provide connection, as per your wish or customer's request? Who will pay for all these non-sense bills? How many times a customer has to request for the cancellation? Even the installation itself not completed how can you charge a customer for the usage and bill? Who accepted the wireline connection is working at my premise? Why should I pay for the connection which is not acceptable to me? 6. I never heard anything about my refund of the entire amount I shelled out till date as a). Online application : 1000 Rs b). Physical Application: 1100 Rs Total 2100 Rs. 7. What is the status of my Cancellation request and Refund request ? 8. I'm not going to Pay the Bill by any chance.

Dear sir On 10 mar 15 I have recharged my mobile no [protected] for the amount Rs 92 by dialing *121# special offer.as per offer I should get 1GB 2G data and valadity 28 days whereas I got only 450 MB data and 16 days valadity. I have contacted at customer care but no positive response given .Please do the needful for getting mymy balance amount.

dear sir i take lenovo lap top in flip cart in that airtel 3G dongle offer mentioned but i not get airtel 3G dongle i called to custmare care he my address and he told like i will send within 5 business day but i not recevied . please give as soon as pasible

I have recharged with an amount of RS-152 for 1 GB 3G data to my Airtel no [protected] but had received an Extra Benefit from airtel as i received a message from airtel regarding the same as a special offer. But while calling to customer care they say that there is no such offer for me and they are just loging a complain but not taking a necessary action. As they are sending a fake message from Airtel to fool the subscriber to our hard earned money. Please escalate it to higher priority and take strict action. Also look after my issue.

I am using airtel mobile no. [protected] from last 4 years with regular recharges but validity of this SIM expired on 08/03/2015. I called the Airtel customer care about 15 times but got no proper solution.Customer care executives told me to contact the Airtel Relationship Center(ARC). ARC person issued me a duplicate SIM. But same problem exists in the duplicate SIM. Due to this I am not able to attend and make important calls from last two days. I am very much annoyed with Airtel customer care services It is my humble request to you to get my problem solved as soon as possible..

Dear Sir, Please find below payment done online, you are requested to update in your record and activate prepaid sim ASAP. Transaction receipt Order no: #[protected] Sat Dec 13 2014 [protected] tiwari.[protected]@gmail.com B-121, Sector 5 Noida 201301 We are here for you at [protected]@paytm.com Bill Payment of Airtel Mobile [protected] for Rs.887 Rs.887 Total Rs.887 Amount paid Rs.887 Thanks Himanshu Tiwari From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: Saturday, December 13, 2014 12:04 PM To: Himanshu Tiwari Subject: Re: [|BAL|Ref10668287|] DELAY IN ACTIVATION OF SIM AND INFORMATION SHARING Dear Himanshu Tiwari, Greetings from airtel! This is in reference to your email regarding postpaid to prepaid for your airtel mobile number [protected]. As discussed with you on your number [protected], I would like to inform you that you need to clear the outstanding and unbilled amount for the migration. I have checked our records and found that there is an outstanding amount of Rs. 570.06/-and unbilled amount of Rs. 316.00/-. Request you to make a payment at the earliest by visiting the nearest airtel relationship centre. I have enclosed the list of airtel relationship centres. If you have already made the payment, share with the payment details as listed below as per the payment mode: Cash i. Amount ii. Date of payment iii. Location of payment iv. Scanned copy of the receipt Cheque i. Cheque Amount ii. Date of depositing the cheque iii. Location of payment (address of the drop box) iv. Cheque Number v. Cheque Date vi. Bank Statement showing the debit Credit/Debit Card i. Amount ii. Date of payment iii. Credit card/Bank statement showing the debit iv. Bank name v. Location of payment Online Payment i. Amount ii. Date of payment iii. Credit / Debit card number iv. Bank Statement showing debit if applicable v. Website name vi. Transaction ID / Snapshot of transaction page In case you have any further queries on the legal notice, request you to contact the number that is mentioned on the notice. For further queries, please do email. Best Regards Vageesh V Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details. [protected]Original Message[protected] From: [protected]@lntecc.com To: [protected]@in.airtel.com Cc: Sent: 13/12/2014 11:34:44 AM Subject: RE: [|BAL|Ref10662972|] DELAY IN ACTIVATION OF SIM AND INFORMATION SHARING Dear Sir, Information shared by you is not up to date. Ask your team member seating in Mira Bhayander gallery regarding payment. Mr. Rohit ask me to pay of about Rs 280 or Rs 300/- for conversion postpaid to prepaid and the same has been paid by me. Might be Mr. Rohit not updated in the system and giving wrong information about the payment. Thanks Himanshu Tiwari From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: Friday, December 12, 2014 11:23 PM To: Himanshu Tiwari Subject: Re: [|BAL|Ref10662972|] DELAY IN ACTIVATION OF SIM AND INFORMATION SHARING Dear Himanshu Tiwari, Greetings from Airtel! This is in reference to your email, expressing concern regarding the outstanding payable for your airtel mobile number [protected]. On receipt of your email, we verified our record and found that we have not received any payment on[protected]. We have received your payment of Rs. 40.00/- on[protected]. Further, I request you to clear the Outstanding amount of Rs. 570.06/- and unbilled amount of Rs. 316/- as on 11/12/2014. To know your Outstanding amount SMS OT to 121 and for Unbilled amount SMS UNB to 121 For further queries, please do email. Best Regards Tharani R Service Specialist airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details. [protected]Original Message[protected] From: [protected]@lntecc.com To: [protected]@in.airtel.com Cc: Sent: 12/12/2014 11:09:39 PM Subject: Re: [|BAL|Ref10661832|] DELAY IN ACTIVATION OF SIM AND INFORMATION SHARING Dear sir/ madam As per trailing mail, you ask me to clear again outstanding balance of outstanding of 570.06 and unbilled of 316 rs then what I have paid on 3rd dec 2014. As confirmed by your team only I have paid on 3rd dec 2014 itself on 3rd dec 2014 then why you are asking now. Then what I have paid on 3rd dec 2014 please confirm otherwise please let know detail of it. Its your mistake and your team seating and misusing. Sent from Samsung tablet -------- Original message -------- From: [protected]@in.airtel.com Date: 12/12/2014 22:43 (GMT+05:30) To: Himanshu Tiwari Subject: RE: [|BAL|Ref10661832|] DELAY IN ACTIVATION OF SIM AND INFORMATION SHARING Dear Himanshu Tiwari, Greetings from airtel! This is in reference to your email regarding delay in activation of SIM on your airtel mobile number [protected]. I wish to inform you that we have already registered your request regarding delay in conversion of your airtel mobile number [protected] from postpaid to prepaid with the service request number 59324158. Our team is still working on the same and they will get back to you at the earliest. Further, I request you to clear the Outstanding amount of Rs. 570.06/- and unbilled amount of Rs. 316/- as on 11/12/2014. To know your Outstanding amount SMS OT to 121 and for Unbilled amount SMS UNB to 121 For further queries, please do email. Best Regards MANJESH G Service Specialist airtel - the smart phone network Dear Sir, Please find below payment made to the mobile number [protected], you are requested to activate the sim ASAP. 1. Amount Rs 887/- 2. Date of payment 13 Dec 2014 3. Credit / Debit card number [protected] 4. Bank Statement showing debit if applicable 5. Website name: www.paytm.com 6. Transaction ID / Snapshot of transaction page: #[protected] 7. Transaction receipt 8. Order no: #[protected] Sat Dec 13 2014 9. B-121, Sector 5 Noida 201301 We are here for you at [protected]@paytm.com 10. 11. Bill Payment of Airtel Mobile [protected] for Rs.887 Rs.887 12. Total Rs.887 Amount paid Rs.887 Conversation on 14 Dec 2014 Dear Sir, Please find below details as needed by you for the conversion of the sim; 1. Request date: 3rd Dec 2014 2. Area / Location of the airtel Relationship Centre: mira bhayander road, near vodafon gallery 3. SIM number 4. Alternate contact number: [protected] Thanks Himanshu Tiwari ________________________________________ From: [protected]@in.airtel.com <[protected]@in.airtel.com> Sent: 14 December 2014 01:27 To: Himanshu Tiwari Subject: RE: [|BAL|Ref10676922|] [protected] (DELAY IN ACTIVATION OF SIM) Dear Himanshu Tiwari, Greetings from Airtel! This is in reference to the email regarding payment confirmation and regarding delay in postpaid to prepaid for your mobile number [protected]. Regarding Payment : I would like to confirm that the amount Rs.887.00/- made via online has been credited to your account on[protected]. You can also check the status of payment by sending an SMS PAY to 121 (toll free). Regarding postpaid to prepaid : We understand that there has been a delay in conversion of the postpaid connection to prepaid connection. We regret any inconvenience caused to you. To address your concern, we would request you to provide us with the following details: 1. Request date 2. Area / Location of the airtel Relationship Centre 3. SIM number 4. Alternate contact number We will attend to the issue as soon we receive these details. For further queries, please do email. Best Regards Ramesha M Service Specialist Conversation on 16 Dec 2014 Dear Sir, SIM Number – [protected] Above prepaid sim not yet activated, please look into the matter and do resolve the same. Thanks Himanshu Tiwari From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: Sunday, December 14, 2014 11:39 AM To: Himanshu Tiwari Subject: Re: [|BAL|Ref10687291|] [protected] (DELAY IN ACTIVATION OF SIM) Dear Himanshu Tiwari, Greetings from airtel! This is in reference to the email regarding payment confirmation and regarding delay in postpaid to prepaid for your mobile number [protected]. As discussed with you, i request you to please revert with the 20 digit prepaid SIM number to process your request. For further queries, please do email. Best Regards Barakathullah Service Specialist Conversation on 17 Feb 2015 Dear Sir/ Madam, Further to the trailing mail, as per your information and record provided. I have paid the amount as details mentioned below. When I have converted the sim into IDEA prepaid after your receive confirmation of requested amount, message has been received to pay airtel bill of amount Rs 576.88. I don’t know from where you counted and added the bill. I have tried a lot to convert the same to prepaid but you could not been able to do that and now again frustrating customers by generating unknown bills. Thanks Himanshu Tiwari From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com] Sent: Sunday, December 14, 2014 1:28 AM To: Himanshu Tiwari Subject: RE: [|BAL|Ref10676922|] [protected] (DELAY IN ACTIVATION OF SIM) Dear Himanshu Tiwari, Greetings from Airtel! This is in reference to the email regarding payment confirmation and regarding delay in postpaid to prepaid for your mobile number [protected]. Regarding Payment : I would like to confirm that the amount Rs.887.00/- made via online has been credited to your account on[protected]. You can also check the status of payment by sending an SMS PAY to 121 (toll free). Regarding postpaid to prepaid : We understand that there has been a delay in conversion of the postpaid connection to prepaid connection. We regret any inconvenience caused to you. To address your concern, we would request you to provide us with the following details: 1. Request date 2. Area / Location of the airtel Relationship Centre 3. SIM number 4. Alternate contact number We will attend to the issue as soon we receive these details. For further queries, please do email. Best Regards Ramesha M Service Specialist Conversation on 3 March 2015 I have made the payment of said amount Rs 560 something, still sim not yet activated. Kindly do activate the SIM ASAP. I have made payment through your airtel gallery transaction id is[protected] and REF ID[protected]. Thanks Himanshu Tiwari From: nodalofficer.[protected]@in.airtel.com [mailto:nodalofficer.[protected]@in.airtel.com] Sent: Wednesday, February 18, 2015 5:54 PM To: Himanshu Tiwari Subject: Re: [|BAL|Ref12518373|] [protected] (DELAY IN ACTIVATION OF SIM) Dear Mr. Tiwari This is in reference to your email dated 17th Feb 2015; regarding billing discrepancy for your airtel number [protected]. Basis of our discussion dated 18th feb 2015, we would like to inform you that we have checked and validated that the charges are valid as per the usage so we regret the infeasibility to provide you the waiver. Further we would like to inform you that please find the attached bill dated 12th jan 2015 For your reference. Customer touches points: Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Jaydeep Kar bharti airtel limited [protected]Original Message[protected] From: [protected]@lntecc.com To: nodalofficer.[protected]@in.airtel.com Cc: Sent: 18/02/2015 03:21:16 PM Subject: RE: [|BAL|Ref12494894|] [protected] (DELAY IN ACTIVATION OF SIM) As per the trailing mail, still I am not convinced with your bill because it is generated in the interest of your profit and frustration to customers. I am requesting you to send me last payment so that I can close my second number [protected]. Thanks Himanshu Tiwari From: nodalofficer.[protected]@in.airtel.com [mailto:nodalofficer.[protected]@in.airtel.com] Sent: Wednesday, February 18, 2015 3:12 PM To: Himanshu Tiwari Subject: Re: [|BAL|Ref12494894|] [protected] (DELAY IN ACTIVATION OF SIM) Dear Mr. Tiwari This is in reference to your email dated 17th Feb 2015; regarding billing discrepancy for your airtel number [protected]. Basis of our discussion dated 18th feb 2015, we would like to inform you that we have checked and validated that the charges are valid as per the usage so we regret the infeasibility to provide you the waiver. Further we would like to inform you that please find the attached bill dated 12th jan 2015 For your reference. Customer touches points: Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Jaydeep Kar bharti airtel limited Conversation on 4 March 2015 From: nodalofficer.[protected]@in.airtel.com [mailto:nodalofficer.[protected]@in.airtel.com] Sent: Wednesday, March 04, 2015 12:34 PM To: Himanshu Tiwari Subject: Re: [|BAL|Ref12922120|] [protected] (DELAY IN ACTIVATION OF SIM) Dear Mr. Tiwari, This mail is in reference to your email dated 3rd March 2015 regarding service issue against airtel mobile number [protected]. Basis your email, we would like to inform you that we have successfully received your payment of Rs. 560.00/- and the concerned number has been ported out. Your current outstanding is Rs. 16.88/-. We would request you to please write us back in case issue persists. Airtel regrets the inconvenience you are experiencing in this regards. Please do write in for any further assistance. Customers touch points: Level 1: Customer care: 121/198 & [protected]@in.airtel.com, working Hours - 24/7 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com & ([protected]), working hours: 9:30 AM to 6:30 PM: Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Disha Bahl bharti airtel limited

I have requested for Prepaid to Postpaid migration for my Airtel Number-[protected] but due to laxity they migrated some other number -[protected] to postpaid, That's coincide with some other customer. I want to know what type of verification you people did. It is a pensive issue because it may invoke a major security violation.

I have lost my airtel sim for which i filed an complaint in airtel service centre but the problem wasn't addressed properly as i had ported to vodafone beofre and additionally i told the number is lost since i didn't use it for a year which doesn't make any sense. I want a justified answer rather than vague comments. I hope there could be some solution for all this

I bought a airtel 3g wifi dongle around 4 months back..it worked fine for 2 months but after that it shows no network.I went to customer care centre they tried for 1 hour and returned it back to me saying technical team will visit your home in 3 days.Its been 2 weeks, no technical team visited and all airtel executives are just forwarding the calls.my dongle no. Is [protected]

my airtel number[protected], i want to change my fixed line and broadband line relocation to same othe place, mu connection (current) address:- no165 vakkil new street, simmakka, madurai change of address :- 167 A, vakkil new street, simmakkal, madurai

Hi, I got a call from [protected] on my mobile phone at about 1530 hours today. A lady wanted to know why I haven't paid my pending bill. I requested the lady to send me a full and final bill which i could pay. She was rude and insisted on having a verbal duel with me. I asked her to hang up but she refused, eventually I disconnected. After that I got over 15 calls from the same number that i kept disconnecting. Is this a banana republic ???

Dear Sir, I use airtel service (mobile no. [protected]) for mobile communication and for 3G data. On 9th of march, I had around 220 rs in my mobile main balance and around 44 MB data for 3G internet. But, within 10 minutes, My account balance came down to 0.79 rs and had 44 MB data for 3G. They deducted internet charges from my main balance while I had 44 MBs left in my account. I had filed a complaint to customer care. Its number is CBDMO[protected]. At first glance, customer care assured me to return the money by 10th of march. but today I got a call from customer care saying that your money from the main account has been deducted for internet uses. Today on 10th march, i still have 16 MBs (FOR PROOF A PHOTO IS UPLOADED) in my account for internet uses, and they deducted internet charges from my main balance yesterday. Sir, they should not cut internet charges from my main account until i have internet data in my account. It is clearly written in their policies that main account balance will be used only after main internet balance is zero. Sir, these companies cheat the consumer like that. Only Indian law can stop them doing this. Please help me to get my balance. I have wasted more money and time to call customer care. Please fine charges to these companies so that they could not repeat and cheat the customer. Applicant Sandeep Kumar Bansal Mobile No. [protected] Lucknow

My postpaid connection (No [protected]) stopped working (Unable to register on network error) on 06-Mar in the afternoon. I was told my customer support that the connection status was fine in their systems and hence this was a SIM card issue. However, when I went to an Airtel store for SIM swap, I was told that the SIM is fine and that it was a 'backend' issue, for which the store manager emailed the necessary team for actioning. Since the problem was not resolved even by 7pm on 07-Mar, I walked in again to an Airtel store and did a SIM swap after submitting all necessary documents and the application request (Order no[protected]. I received a confirmation email from [protected]@in.airtel.com the same day confirming that the order for SIM swap will be processed and activated within 4 hours. This never happened and I have made 3 visits to the store and over 25 calls to Airtel customer support between then and 10-Mar. I've been told that this is a 'backend' issue and the technical team are onto this, but I have never got an ETA which should be a standard associated with any service request or complaint. Being a Platinum customer, I am apalled at the huge delay and lack of transparency in which this is being handled. I'd like an email dropped to [protected]@gmail.com or a call back to[protected] to inform me of the status and ETA. I'm contemplating opting for another network for my primary connection.

Today morning i received a message from airtel (ie., Special offer only for you! Rs95=1GB 2G, 28days. Rs131=1GB 3G, 28days. Offer valid till 6-Apr-2015 on airtel. To buy, call 121314 or dial *121*1# ) so i activate the Rs95 pack through Dial *121*1#...They took Rs95 from my account and they gave me only 200MB that too for 14days...what is this??????????...Why are U(Airtel) cheating us(Customers)...

HI, [protected] this is my airtel number, i forgot my MPIN number for the airtel money account, i tried to reset my password on http://shop.airtel.com/password_resets/new but it's shows no result found for this email, can you check and share my MPIN as soon as possible

This complain is regarding to one of your agent brijesh contact number[protected]. My company contacted airtel for corporate number and this guy came to our office and gave us different plans and he told me about some RA199 plan and told me that i will be getting 900mins of local+national+roaming with 300 free messages and unlimited 2g data every month with a monthly rental of 199 rupees and he even charged me Rs1200 saying its a one time payment for this plan. I attached the copy of the plan in which he was telling me about the plans and if needed i have the video recordings also. Since the last 2 months the BILLED AMOUNT is much higher than according to the plan we agreed upon. I called your agent severl number of times in the last 2months to complain about the same and all he said to sort this out was "me dekhta hu" but DID NOT do anything yet. He is not even picking up my calls now and i m highly disappointed by such kind of behaviour from your side and now i m filling a case in consumer forum and also i m not going to pay even a single penny for my this month bill. Hope you will take some serious action about the same. Thanks!

Dear Sir / Madam, I am a registered Airtel digital TV subscriber and my mobile number attached to it is [protected]. I understand that Airtel TV is facing issues for the past 2 days. But still today I am waiting patiently speaking to their executives and following up the situation. But today when I tried to call the executives as the problem still exists, the response I got is very bad and with no proper reason the executive is demanding money to rectify the issue. When I asked the reference number, she tried to put the call on hold and tried to avoid. Only after waiting for long time, I was forwarded to 2 other persons and finally the escalation team, where I got the reference number. Reference number / Call interaction id :[protected]. Executive name : Renu Singh Escalation team : Aditya I am very much unhappy with this kind of behavior given by Airtel. Kindly help me in this regard. Thanks Chandramohan D

On 5th march 2015 I had sms from costumer care of airtel suggesting me to recharge with amount of 77 for 1 GB of 2G data for 28 days, So I had made online recharge by using recharge portal FREECHARGE on 6th march 2015, Immediately I got 100MB of data and my Internet was working fine, But after 2 days when 100MB data get finished I didn't get the remaining data. I had made 5 calls to the costumer care but they said that we will never give you neither data nor your money back. They had disconnected my call without resolving my queries. The executive named ANJU is on the conversation with me and she is talking in very bad manner. After that I had again called to costumer care then she kept receiver at side without talking anything, Then one of senior supervisor picked up the receiver and told that I will get the call from company for resolving my query but I didn't got any call from company. Not even My money back. So please advise what to do now as I am costumer of airtel from last 6 to 7 years. They have to think before creating this inconvenience. My Mobile number is [protected]

Dear Sir, I have bought a 3G sim for my data card and also had a prepaid connection on the same sim to use it on my mobile when I am not using the Data card. To my surprise, when I made the first call to one of my relatives, they received the call as if it is from "Pravna Bharath"! When they heard my voice they asked me from whose mobile I was calling! Also I started receiving Private messages posted / Commented on Face book on Pravna Bharath's Time line on my mobile! This is very serious! I do not understand why Airtel people have not delinked this number before recycling to other consumer, once she allowed to expire the Sim! I am put to lots of inconveniences on account of these private messages pouring on my mobile. I do not know to whom I can complain this at Airtel as there is no proper response from them. How to solve this? K.GANAPATHIRAMAN

Dear Concern, 1 month back I got a call from airtel (Ms. Anita- [protected]) for new post paid connection. They sent list of numbers. I selected 1 number ([protected]) and contacted her. Ms. Anita said number is available. And next day she sent their executive's to collect amount( RS-310), Photo copy and other ID proofs. On 21.02.2013 - 12.24PM other staff (Ms. Sukanya - [protected]) called me and said that numbers which I selected was already allocated to someone. I have been told to select other number. I told them if you can give me the number which I have selected then ok, otherwise return my money. She said " we cant refund money, I will check with my superior and let you know". But she never called me. On 23.02.2015 (3.39Pm to 4.06Pm) I had to call them. And Ms . Sukanya said "sir we will return you money by next day(24.02.2015)" But no one came and not even bother to call. On 25.02.2015 - 3.44Pm I had to call the executive (Mr. Kumar Raja) as Ms. Sukanya was not lifting my call. Exceutive said I will come tommorow to give your cash. On 28.02.2015 - Unfortunatly again I had to disturb Mr. Kumar Raja. He said unnecessary trash and disconnected my call. Same matter I have escalated with their Team head (MS. Laxmi - [protected]), but there is no use. Till now (09.03.2015) have not received my money. And more over Airtel team not responding to my calls. Kindly take up the issue with Airtel. Thanks & Regards M. Shankar [protected] 6-10-5/3 Shivarampally, Rajendra Nagar, Hyd - 52