Airtel Complaints & Reviews

sir there is a payment deduction in my number [protected] since long time having message game mania pack 99 rs activated for a m onth and some other 4 to 5 services have charge 5rupees frequently deducted in my a ccoiun t am admitting complaint in your customer care but having not favourable response. sir it is my humble request to you kindly close all the services which was subscribe on my number [protected] as earliest and kindly revert back my money which was currently deducted so in future my account have not any type of deduction to your end i shall be highly thankful to you Asha rani [protected]

I have not use internet data because your Engineer told me your airtel no.technical problem and date expire to near about Dear sir I have the pre-paid AIRTEL number- [protected]. I had also use PostPond no.[protected] since 2005. I had recharge of internet data use date[protected], But it’s not runing. I make to call today early morning to your executive his reply its technical problem on your number, and he told me please hold about 30 minute and also disconnect.i had no use of 1mb date please kindly check technical problem and remove. I kindly request to you please give to return/refund my internet data. what is my fault. Please check and correct. I high obiliged [protected]

would like to inform you that I have recharged internet gprs pack of 99 on 10th feburary 2015 from your customer care service but till now on 23th feburary 2015, I am not able to use my internet, I have contacted your technical helpline number also that is [protected] more than 8 to 10 times but from there also I am not getting any satisfactory answer, i have contacted Mr.XYZ there he was a Team Lead in technical team and he told me to give just 2 more days I'll resolve your problem or I'll give your recharge amount back into your main account balance. The error which I am getting when I try to browse my internet is "Packet Data: Authorization Fail", i have saved all the setting which I got from your customer care and I have done manual settings also but I not able to browse, I have changed the handset also in which but in other handset also I am getting the same error, I have contacted your ARC also but of not use. Whenever I got call back from your service they simply says that your problem has been resolved and its working fine now we have checked at our center and they simply close the ticket but the problem remains the same in my handset. I have contacted your Ahmadabad technical team also but from there also I have not got any satisfactory answer. I have been using internet in my handset from the beginning when I purchased the connection but from last recharge I am not able to use internet, I am looking forward to here some good news from your technical team, I thought you can provide internet to your prepaid connections also handling so big number of connections can't resolve one simple problem.

I chandra kanta sasmal having Airtel postpaid net connection (Number :[protected]---Unlimited plan) . But every month I have paid the net bill Rs. 224.00 (Approx) before due date. My due date is 15th of month. Always after paid the full dues net speed slow down (average speed 2.00 to 5.00 KBPS) for next 10 to 15 days. I think this cheating to customer by Airtel. I am facing same problem from last 4 months. But at the time of activation, Airtel officer have told me that every month average mobile airtel net speed will be 40.00 kbps. If you cannot increase the net speed then please close my Airtel net connection... Awaiting for your reply... Thanks & Regards Chandra kanta sasmal Ph No. [protected] Email:- chandra.[protected]@religare.com

Sir, I am using this sim since long. Today when I changed the sim to another mob it asked for PIN. Since I could not remember, on guess I tried it for three times. Now it asks for PUK. Please do needful as I want it operational immediately being my business sim

I made a complaint to [protected]@in.airtel.com for my concerns and my concerns are still not solved in reply they send me details about charges on my number. So I request you to look in the matter and get me the resolution of my queries ASAP. I have many Queries... 1. Why my number was deactivated on 17 feb if I gave request on 3feb. 2. Why am I getting calls for non payment of bill before my due date. 3. I want a written apology from the person calling and abusing me and my father. 4. I made payment of 850 why I was note given the slip of my payment and why I was refused to pay from my credit card????. 5. When I went to your relationship center on 3 feb why I was told to pay 850 for disconnecting my number. 6. Why is that 850 not adjusted in my bill??? Please Get the answers of my concerns and get back to me. It will be better if I get a call from your side. Regards Raghav Bhasin ([protected]/[protected])

Online recharge of Rs 101 for 3g was made for prepaid airtel mobile no. [protected] on 21/02/2015 vide txn id[protected] and the same amount was deducted from the bank account with SBI transaction Ref no. IGOOQEZJRO. Complaint was registered in airtel Complaints website with reference no. PR[protected] & PR[protected] and subsequent registered Ref no. CONRC[protected] & CONRC[protected]. Despite several attempts to contact customer support for resolution of the problem the 3g data plan as paid for is yet to be credited nor the same amount has been reversed back to the same account. Request to resolve the issue.

when i ported my loop postpaid to airtel postpaid i took 299 plan and the service was provided after a long time, but i was promised a travel bag as soon as the activation is done but i received a call after 2 months regarding the travel bag but was never provided as well as the 3g service is worst, so i switched to 2g and now sometimes the internet doesnt work.. as well as lots of calls drop. really not satisfied, i need a travel bag as promised. regards Suhaib Shaikh [protected]

Dear sir, I recharged my number[protected] with an amount of rs 149 but due to mistype the number[protected] was recharged. The recharge was done online with rechargeitnow.com website and net banking via sbi india. I have requested the same at the complaints site of the above described website. Kindly look into the matter and avail me the refund as I have already paid. Thank You Ankita Verma ar.[protected]@gmail.com

Dear Sir, mera airtel connection jab se incoming rate 3Rs/min tha tab se he. mera mobile number [protected](Gujarat) he. mene prepaid to postpaid ke liye 19.02.2015 ko apply kiya tha Rajkot, Gujarat ki airtel office se. mene documents me mera jo airtel me registed address he wohi address ka current lightbill (Ahmedabad)diya tha. Ahmedabad me mera khud ka house he aur wo mene rent per diya he. abhi me Rajkot me Transfer hu( Government Job), lekin mene airtel me mera Ahmedabad house ka documents diya he. Verification ke liya aap ka koi staff Ahmedabad se mere ko phone karke mera house ka location puchta he aur me usko pura location phone per batata bhi hu. phir mene airtel staff ko bataya ke abhi house me lock he aur evening me aap ko house open milega. mene jis ko rent per house diya he wo job per gaya tha. aap ke staff ne muje phone per bola thik he sir, agar airtel se phone aata he to aap bol dena ki airtel se staff aakar gaya. phir mera airtel activation request number[protected], due to incomplete verification of billing address REJECT kiya gaya. sir mere ko airtel pehle se hi PASAND he aur me mobile portability karna nahi chahata hu. Kindly do needful on URGENT base. Regards, Bhadresh M Limbachiya [protected] ([protected]@gmail.com)

Dear sir I have the pre-paid AIRTEL number- [protected]. I had also use PostPond no.[protected] since 2005. I had recharge of internet data use date[protected], But it’s not runing. I make to call to your executive his reply its technical problem on your number.i had no use of 1mb date please kindly check technical problem and remove. I kindly request to you please give to return/refund my internet data. what is my fault. Please check and correct. I high obiliged [protected]

Hi, I have recharged my airtel digital tv [protected] on 19feb2015. I haved moved to South Value prime package from South super value prime . 1.When i called the customer care, the customer care person told that i will get channel number 541 and 542 . But in reallity i ma not gettign these channels.when i called customer care, now they are saying thse are not included in package .this is purely cheating . 2. Also there is an offer that, if you recharge with 6 month or 12 month advance rental plan, you will get snapdeal coupon of worth 500.But I have not received it . the customer care service is very poor.They will simply repeat the information again and again .

on my mobile no. [protected] around 200 rupees has been deducted...then i call customer care and they told me that its the internet usage charges ... which is AUTO RENEWED whether you use it or not... and twice they put me on hold and cut the call ...even during the conversation with them my balance get deducted and no one attending me properly and neither listening me just telling their side and repeating their answer... then i checked me my mobile data on phone that is off which they told me that is on as they seeing it on their screen...

Hi Airtel, I heard airtel is really doing great with datacard, so only i purchased. But i have never thought this connection will be too worst. Inspite of not using airtel datacard customer service are forced to pay bill and never allows us to listen to our queries. so i decided to get rid of this connection. Past 1 week one customer care person speaks so rude and local, i said ok madam i wll pay but she used "Ne first bill pay panu then she will stop services. Really never thought. I very asked her to talk disciplines and she continued to talk. I am really fed up for this service .. The person name is madhumitha.. Thanks for the good response madam. For your notice - i have paid my bill and please disconnect this service. Airtel Datacard No:-[protected]

i have lost my both the sim card with my mobile phone which contains many detalils and contact, it also contations my bank, facebook, whatsapp details my service provider :- Airtel Name:-Santhanam.G.Konar No:-[protected] /[protected] kindly block both the sim as soon as possible

I have recharged for Rs 41 on 30th Dec'14 for 56 days to reduce call rates (1.2 p/sec). 56 days will be over on 23rd Feb'15 but all my calls are being charged at 2 p/sec from yesterday 20th Feb'15 Please help. Regards, Geeta Mehndiratta

This mail sent by me to airtel customer care explains it all: Sir, It has been around 2 weeks that I activated a pack for reducing call rates @2rs/day for 90 days and I received a message from Airtel saying that the pack has been activated and I can deactivate it by calling on *129#. A few days later when I tried to deactivate it using the same number *129#, I was unable to deactivate it because there was no such option available for ANY KIND OF DEACTIVATION. After this starts the mental harassment part. I regularly keep on calling the customer care to no use. They keep on telling me that they can't do anything to help me as the service can only be called off from my mobile. Even they guided me to use *129# for the deactivation but when I told them that it isn't showing any deactivation options, either they used to cut the call or ask me to continue with the service. You can check your data base for the recorded calls that happened between me and the customer care guys. I even tried 198 a couple of times but to no use. I also tried the nodal officer number but only a computer recorded message shows up and after a minute or two, the call ends. I want to know till how long you guys are going to continue with your poor customer support! I had such a bad experience with Airtel that I don't prefer anyone in my circle to choose Airtel in any form. I have lost more than 30Rs of my balance to you excluding the amount deducted for calls to nodal officer and the customer care. Someone told me to send a text on 121 saying "STOP" to deactivate my service but it says I haven't got any service activated. Not even the service is functioning! My call rates are still sky high!! And with every new day I am poorer by 2Rs! Though I am hopeless that you are willing to help me, I am still making this last try to ask for a solution to this problem and get my money back. I have already decided to port my number to some other CUSTOMER FRIENDLY network provider if I don't get it corrected immediately and I am taking this to different consumer forums as well.

Dear Sir, airtel is providig sevice of *121# .on which information related recharge packs appears. From that information i made a recharge of roming pack of 45 rs on 19 feb 15 on my airtel mobile no. [protected] but when the pack is not worked, i called to airtel costumer care, they told me that the information on * 121# service is wrong and you made a recharge related to local min not roming pack. Due to this they continued to charge on incoming calls. And now they are not solving the problem and cutting my balance on incoming calls . Now they are not responding my call .

Airtel is ridiculously imposing rates on customers. For example.. Airtel have 98 RS rate cutter.. If you recharge with 98 airtel to airtel calls at 10p/min. Now the problem is they are reducing the validity as the like. At first the validity use to be one month then they made it 28. Now they are very ridiculously say valid for 15 days and that changes from district to district. I don't understand it's not between States.. They are dividing in districts of Andhra Pradesh. It is just one example of how they are robbing Please take a look into it and take actions for the consumer protection. I hope someone one there to question the companies on behalf of consumers..

I am applying for the portability for moving my service provider since 2 months. Even after paying advance bills, airtel people are not allowing my connection to be ported. They are putting contractual obligations and cancelling the port request.