Airtel Complaints & Reviews

I recharged 3 prepaid Chennai numbers for full talktime of Rs 200 recently[protected]mine) and 2 others of my wife and father. I recevied balance of only Rs. 175. I have been recharging for same amount several years now and always get Rs. 200 full talktime. Suddenly they changed something at backend I am getting only Rs. 175 talktime irrespective of how I charged (online account, iphone app, android app and ipad app). The apps clearly mention Rs. 200 listed as first option among Full Talktime list along with Rs. 330, 440, 500 and 1000 (see attachment). I have wasted several hours talking to customer rep including supervisor but they wont just say anything properly. I have already started MNP for all my numbers including cancelling my mother postpaid and internet connection. Arrogant cheaters.

To The managing director, Airtel Subject: regarding leaving your services Dear sir, I have been an Airtel customer since the time I started using cell phone i.e approximately 10 years. My previous number was [protected] and my current number is [protected]. I have been saddened to inform you that I am really unhappy with the current services from your side and also I have been cheated by the officials of Airtel that work in local offices. 1. I am irritated by the 2 g services provided by Airtel. It's too slow. Not even whatsapp messages are being sent or recieved on time. Cricket scores are not being updated easily. 2. I was fooled by local Airtel officials who said they will convert my number to post paid. They even took 250 rs. From me . receipt for which was not provided. Following are the numbers of people who fooled me.. 1. [protected] the person I was asked to submit documents to. 2. [protected] pooja the person who first contacted me for post paid plan They sent a person to collect money. But when my post paid plan couldn't be done they never send the person back with money. When called again and again for return of my money the girl said senior is on leave . call later . Thanking you for the services.. I'm changing network.

I am using pospaid airtel some popup notification came in my mobile i pressed accidently, but its activated some application and charged 125rupees, and immediately deactivated the application and contact cus care support regards this they said it is one time charges it will not refunded how without using the application charges debited, and worst response from cus care officer, how charges debited without any confirmation, steps of activation need for this kind thing they cheeting us by provide one click activation

Hi, I have subscribed for a 3G (60mb)plan for Rs 23 . The plan got activated but I am not getting 3G speed. The network is still showing E(edge) whereas it should show (H+) i.e. 3G I have also checked the 3G setting on my phone multiple times and found them correct. Last weekend I had taken the same plan and it went fine . I also dialled 198 customer care, but it was of no use as the customer care guy did not know what to do and transferred call to his senior, kept me on hold for around 20 min and then disconnected. My airtel number is [protected] . Thanks Abhishek .

My airtel number is[protected]. The internet speed is very slow for the last three months. I made so many complaints at Velacherry Center . But no improvement in the speed.Pl. do the needfull for bringing the internet to high speed. Dr.P.-Selvaraj

Dear Sir, This is for your kind information and action please that you are requested to kindly change the subscriber name of mobile no.[protected] because it was earlier in the of Mr Gagan Orang but the sim card is using some other person i.e Mr G.K. Nath .It was provided to him because of official work, but now he has left our consultancy . So you are requested to transfer the same no. in the name of Mr. G.K Nath. Regards Gagan Orang

This is to inform u that. I had need using Airtel broadbanbroadband ..while on convention there agent told me will have 1000rs refunded amount after 4months minimum use ..now I m disconnecting and they where rerefusing to give. I m student. If this kind of thing I knew thn why should I prefer airtel... I want u ppl to help me so that this tytype of private company to fool customers Varun [protected]

There is a scheme in Airtel Money if we pay electricity bill we get 10₹ balance in Prepaid account. I payed last 4 times electricity bill payment from my airtel money number [protected].But I have not got benifits of scheme. I complained many times in Airtel Money. But they told me to complain Airtel Prepid. If I call Airtel Prepaid, they tell me to call to Airtlel Money. Please solve comlaint.

Hello, I wanted to complain about my airtel 3g sim. Actually, whenever i begin a network search and click in the airtel 3g option, it says unable to connect to this network, please try again later, can you please tell me a solution for this problem.

I have been tried to recharge for my prepaid mobile account +91 [protected] through online at three times and it’s not been successful due to the technical reason. But the amount has been deducted from my Credit card. The Transaction details which are failed to recharge have mentioned below. Please take the necessary action to refund the amount. 1)Transation ID:113349 Amount:260 2)Transation ID:112346 Amount:260 3)Transation ID:112091 Amount:260

Dear Sir / Madam, I the undersigned Mr. SANDEEP PATIL is customer of AIRTEL DTH & my Customer ID is [protected]. I didn't recharge this account last 9months due to recharge rate is Rs.325. But last month february last week call was came from AIRTEL head office, Mrs. PRIYANKA was told me, "One Offer for you - If you will recharge Rs. 209 for the same pack/month, & from next month recharge only Rs. 199 / month" I recharged Rs. 209 on 26th feb 2015. but my recharge was finished before the complete of one month on 15th march 2015. Then I was called on 15th march 2015, nobody can take action on this, then again I was called on 19th March 2015 almost all 10-15 times on[protected] / [protected]. Every time pickup the phone & when they listen my name then keep the phone down. Then I called to Customer care[protected] & talk about this, they are also not take care about this, then I asked about Consumer Number regarding for complaint, but they told me, we don't have consumer no. This is my Humble Request to you, please take action on this. My Contact Number is [protected].

Hi, From my CITI bank credit card, a fraud payment of Rs.5, 040 has been made to Airtel PYMT-BIll today -20th MARCH @ about 12.30 PM. 588932 is the Authorization Code provided to me by the Bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.

References Airtel 4 G number : [protected] Airtel Primary Number : [protected] Relationship Number :[protected] airtel number : [protected] New Relationship number : [protected] airtel number : [protected] New Relationship number : [protected] Customer care / Need Help Reference Number OT[protected] PO[protected] SR 60826920 Hi Giving a lucrative scheme of My Plan Family I was asked to Port in to Airtel, where I will be given with few numbers and a 4g Dongle (USB Sitk). This started in Nov 2014, The 4G number was Activated then followed by my Port in number which took almost a month to activate as the PORT in number submitted by the Airtel representative was incorrect. This happened for 2 instances, and lastly my number got activated, Then I had issue with Internet connection followed with the getting one of the Prepaid Airtel number added to my plan family. But my 4g number was not added to my plan family, I had been continuously chasing Airtel outlet for information, but no positive response. Now another issue was regarding the invoice for the my plan family, no sms notification or email on outstanding bill received. Being worried of overcharges I went to Airtel Outlet and asked for the outstanding about and payment due date. Payment due date was already passed as notified the executive I made the payments however no receipts or bill copy were provided. I raised these concern at Help at Hand with above provided references that raised additional issues for me. My request was to have 4G number added to My plan Family, with a given parent number. I cleared all the outstanding unbilled amount as requested by Help at Hand executive. Now the request was closed with a change request, which removed my other 2 numbers from my plan family and a new bill per number is generated. My simple request was to add the 4G dongle in my plan family or to have it included in a consolidated bill for primary number [protected]. I never said I need to remove my other numbers from my plan family and have a separate individual bill per number. All numbers back under my plan family with immediate effect. I need Airtel to fix these issues and get all the things aligned along with compensation for all the issues I faced and this non professional customer approach from Airtel. NOTE : The same email had been sent to Nodal officer and customer care email address on 18th March however still no reply or acknowledgement received. Regards Nadeem Baig

I am using an Airtel no. [protected] And on Thursday[protected], even i had enough balance which was more than 30 rupees, am getting an automatic call that " you don't have enough balance so to get an advance of Rs. 30 press 1 and to get Rs. 10 press 3 ". I tried for 1 hour to make a call but could not success. So i thought of calling to customer care where i talked to a person name YOGESH, who told me that my call will be forwarded to technical head, but that was a lie and my call got hanged up. Then i tried a lot to get in touch with customer care but couldn't. Then without any other option i follow the procedure to get the advance talk time of Rs. 10 as told to me by that machine. After that i was able to make a call again. But since this Friday morning[protected] i am again getting these automatic machine voice telling me to take advance talk time. I don't know what AIRTEL is planning, but right now i am quite frustrated and going to throw this Airtel sim if requires.

Hi, i am guru from bangalore

I was requesting about porting from airtel to docomo
After next day i got call from airtel office,
That customer not talking properly with me,
He asking about personal enquiry near me like for whom your texting so much message from your sim what is this nonsense question what the hell, this is way to responce from airtel ah, , , ,

See once thing, for airtel exceugitive dont want means why he calling for me see really i did"nt think like this from airtel...

Really how dare he asking about mine personal ah,

Ph;[protected]

I am contacting airtel prepaid customer service(Kerala section) for the last 50 days for a
same problem. I cant send or receive messages from my number. So i cant even port my number or i cant use my net banking(OTP).


I need to port my number or I need all my facilities back. I need a solution for the same problem.
Thanking you


#[protected]
Arun T George

Recently I purchased a data plan for 3g service. I had made a recharge of 152 which give 350mb 3g data and 350mb 2g data. After 2-3 days, I had a balance of 108mb of 3g data left and switched off the data connection. After an hour I switched on the data Connection again for checking some of my banking queries using the netbanking application and after doing that I disabled the data connection. And found out that the 3g data of almost 100 mb was over in mere 5-10 mins. So for this purpose i called customer care and even he hung up the call saying that he will transfer the call to his senior. This is a very bad customer service as Airtel is only cheating it's customers

Very Good Morning to you all, This mail is regarding my complaint issue to Air tell Wifi Dongle Connection on number[protected]. During Purchase of your Airtel Dongle it was clearly informed that that dongle can be free and unlocked anytime during my request. Also as your prior confirmation by your associate only it was proved that it can unlocked. Don't try to hide the truth behind your greediness, as per TRAI and Government guidelines only "none communication device like Mobile/Dongle or communication media if purchased by customer cannot be locked till consumer really interested for doing so." There is no privileges for Mobile operator to use it for own good sake. Than why you are creating your own rule if you can lock (by OEM supplier) you can unlock also don't try to fool consumers, this our own citizen of India. What you try to proof by fooling our own nation people that you are very clever and can play, trick and conspire with your own citizen people emotion. Such a shame on you all This Airtel Operator have cheated me badly on the name of providing me new dongle and confirmed 6gb will be free while I will purchase a new dongle of Rs 2000/ Same I purchased it on 18th Feb-2015 and they said it need to activate my 6gb while initiating it portal airtellive/offers There I hardly used 1 day the complete 6gb went in drain/data all used, Airtel people said I have consumed 6gb withing a day.and I need to pay more to use Airtel Company is cheating on name giving 6gb but reality they are misguiding customer via providing only 2 gb maximum and after these they show that I have used all 6 gb. These trick they are using only for selling Airtel Wifi dongle. In my case also, after my 2gb usage they disconnected my Airtel wifi connection and showed I have used all. Atlast I executed mail to their nodal and appellate Authority but till now I didnt have response from their end. They arent acknowledging my mail even. So my pledge request, please look into this crucial and harmfull matter since customer also getting cheated on name of 6gb where truth Airtel is only giving 2gb on name of 6gb Mine great warm regards to you all. With Thanks Amitabh Mob:[protected] Hyderabad

I have a complaint that i have an AIRTEL prepaid mobile number of DELHI and which i was not using since 1 month but when i suddenly used this SIM on my mobile since then it's not working ... Network Signals are still coming very nicely but it's showing "only for Emergency calls", i want to know the reason. why is this being happened ? Has my number not been out of order from authority or having some others' problem. kindly, give me useful information and resolve this problem as soon as it could be possible. My MOBILE NUMBER is :- [protected] REGARDS NEELESH DWIVEDI

Sir, I have done a wrong recharge on 16/3/2015 using my SBI debit card from www.airtel.in. The following are the details: Wrong Number: [protected] Correct Number:[protected] Transaction No.: 474800 Date: 16-Mar2015 08:20 in the morning Amount: Rs.200/ Please reverse it to my airtel number([protected]) or my bank account Thanks and Regards, Abhishek