Airtel Complaints & Reviews

My name is Suresh. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 18th march, 2015 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately.

I have made a recharge on mobile no [protected] by airtel online recharge portal http://www.airtel.in/mobile/prepaid/recharge-online of amount 171 for 2G Internet by choosing region UP East. But this no belongs to UP West. Now I want to refund my money as soon as possible.Transaction ID is 694562.

hi sir, my name is rakshan raaj and my contact number is [protected], ... i am in need of 4 airtel broadband connections and i have requested airtel to provide us feasibility. but airtel is not providing us. airtel man says that he need reference of 15 people then only he will put connection. where i will go and search for 15 peoples, if they provide feasibility then only people wil buy connections but these airtel people are asking me to take 15 connections. airtel is waste and worst service provider and worst customer satisfaction.

Dear sir/madam, For the last two months post paid bill incorrect.Under Rs199 plan i was offered 400 min local and 90 min STD free, beyond that A2A-30p/min, A2CUG-free, A2STD-50p/min.The freebies not offered to me. Thanks. Yours faithfully Mrinmoy Ghosh

My no is [protected]. I have made the MNP request a couple of times till date. You can have a look into your data. I am extremely disappointed with the response I got over it. I received a call just once asking what I actually wanted and after which there was no call from your end to offer me the plan or any other thing. Is this the way you are going to deal with customers planning to shift to Airtel, then I'm really sorry, you wouldn't really be left with much then. As soon as I made the MNP request from Vodafone, I received hundreds of calls from their end to retain the customer. Whereas Airtel doesn't really have the time to deal in with new customers. I was about to put my MNP request on your side for the fourth time in a month but this time I really wanted to write to you first mentioning the low level of services provided by you. Inspite of how much problem I am facing with Vodafone, as a brand it wants to retain customers and they make efforts for the same too. I really wouldn't want to shift to Airtel any longer and seriously advise other people not to opt for Airtel. Extreme disappointment. I have a broadband connection, Airtel digital tv and a landline of Airtel installed at my place. And two sim connections too. I would really think before continuing with Airtel now.

I purchase a 4G dongle from your Marketing person, at the time of purchasing he provide demo with airtel wifi router and assure me that 4G dongle will also work fine. After purchasing dongle i find it is not working even, I call them several time they to rectify the issue they just give wrong reason and now they are not answering the call. Marketing person Sumit - [protected] Rohit Sharma - [protected] Please replace this 4G dongle as soon as possible. Thanks! Yours Rohit Singh Negi [protected]

we are using more than 50 nos. of airtel relationship no.[protected] connections) and other all indiduals, past two days no connectivity ( our location is olappalayam, coimbatore - trichirapalli NH-67 main road, kangeyam taluk, tirupur district, tamilnadu ) always poor connectivity link

Dear Sir On 16/03/2015 at 8:20 in the morning by mistake I made a WRONG BILL PAYMENT of Rs 200 for a number[protected] instead my number [protected]. I did this payment using online recharge section of www.airtel.in using SBI debit card. I request you to kindly reverse the amount either to my bank account or transfer it to my number([protected]). I have already called customer care at 121 on 16/03/2015 but I am not getting a proper response from them.

EVEN AFTER PAYING BILL ON TIME, I FACE THE BALANCE TO BE EVERYTIME 0.0 GB.I AM FACING A LOT OF PROBLEMS DUE TO LACK OF AVAILABILITY OF NETWORK. IT IS HAPPENING FROM 2 MONTHS. IT IS CLEARLY THE CASE OF CONSUMER EXPLOITATION. I AM COMPLAINING AFTER TOLERATING FOR 2 MONTHS, THIS BEING THE THIRD MONTH. IT HAS RESULTED IN ME WASTING A LOT OF TIME IN WAITING FOR NETWORK.

Sir I charged the airtel dth customer number [protected] on 16/03/2015 two times. In First one, transaction id 619960and payment amount was Rs 300. It displays the payment successful but not credited in tv recharging. Second one, credited. But two times Rs 300 was withdrawn from my account and Rs 300 is not credited to my account after 24 hr. I recharged through online through my South indian bank account [protected]. Please credit to my account Rs. 300.

I recharged my mobile no.[protected] from your website on 15.03.2015, but instead of benefit mentioned on site i.e 650 MB 3G data, Bharti Airtel credited 2.5GB 2G data. I m continuously calling their representatives but each time they transfer my call to senior supervisor and after some time they intentionally disconnect my call. Yesterday I talked to a senior representative name Dixita who told me that it will took 24 hours to resolve your problem but it more than 36 hours but till now no action has been taken from their side. Also if their is any fault from service provider side than is the only customer who has to bear all that??? The lady dixita said that it will took 24 hours to check your complaint and further 72 hours to resolve your problem. Now who is the fool here???? Only the CUSTOMER!!! It is quite disappointing from a service provider like Bharti Airtel that instead of solving customers problem their representative disconnect calls and such times which are so long. I hope Consumer Complaint cell will look after my complaint in a strict manner.

Ranjeet Kumar Dubey Address:- village- nawadih faga, P.S baunsi, distt Banka, State Bihar. Dear sir Today i lost my mobile with airtel sim, kindly do the needful process for blocking my airtel number. [protected] i did the last rechrge with this sim is Rs 10 by coupan.

There is complaint like I reached service centre at Dash Enterprise at Ujjain MP I need to change my corrupt SIM. I was asked to come after 1 Hour.
It is immposible. to visit again to that centre. So make availability of staff round the clock

Dear All my mobile no.[protected] i can not use more out going call and i used net daily one hour. my network cone ion disconcerted. one day your customer care person called me he advised your new monthly paln under 560 something your net access fast and we will get monthly bill 600. Now i got bill amount Rs.1700/- this is last month now its come 2500 some amount, monthly bill i did not received only message details .Let us know how many time called and used net. so i want change my plan postpaid to prepaid awaiting your soonest reply Thanks Regards N.sureshkumar

Sir my mobile number is [protected]. This is a post paid CUG numer provided my Tamilnadu pollution control board Chennai. WE have 444 connections. From a week onwards I am not getting connections. In this regard I have contacted my TNPCB office at chennai. They have advised to contact Smt. Archana at chennai office customs service through moblile no [protected]. I am contacting yesterday onwards. once I got connection and asked me to reply through message. I send details through message. But further there is no message. Always I get the message in a meeting. Kindly let me know the status of my connectivity Advise me what to do further to get the connectivity Please take it serious since this is my official connection Jayasekhar Dy. CSO TNPCB Madurai My bsnl no is [protected]

I have opted airtel landline fr my office use when i had talk with executive regarding the plans he said clearly the plan of Rs 1199/- with internet and landline unlimited calls allover india but after activation when i called to customer care they said that there is no unlimited calls all over india and they will not be cancelling the account and they will not be returning the amount which i have paid Rs: 6700/- for six months. This is the game they are playing with the customers to take for 6months plan and after that if any issue raises they will not cancell the account and they will not be refund the amount. Totally mind game by airtel. simply i have lossed 6700 with in a minute

dear sir / madam ..., my sister([protected]) have new call yesterday in front of her husbend., he([protected]) is spoak very bad words, now this issue become a family problem. please give me sir([protected])this number name, address. please help me sir/madam. (my mail id swamy.[protected]@gmail.com).

Hi, I had international roaming activated on my number at a cost of Rs149 per month so that I can use the number when ever I am travelling. Airtel discontinued this plan of Rs149 and they changed the plan in the month of December but they have been charging my phone bill for Rs149 every month till the month of march. When I called them they are telling that this service is discontinued but I have to still pay for the service since I did not call them and discontinue the service. I asked them how will I know that service is discontinued and it is airtel responsibality to not charge my number.

I am writing to you today in real dissatisfaction as I feel deceived by your sales team. I was using a Reliance postpaid connection prior to porting to Airtel. I got a call on the 28th of January to port out to Airtel. Since I wasn’t happy with the network reception of Reliance, I chose to port out to Airtel as I was offered a lucrative plan. Also, my friends and colleague suggested me to go for Airtel for superior network coverage. Now, here is the problem. I was offered a plan of ₹299/- by your sales representative. He said that I will be getting 1100 (Local+STD) minutes in addition to 500 MB 3G data. I agreed and gave out my documents the same evening (28th January 2015) both for me and my wife. A day later, I got a call for verification and was informed that my plan was for some 275 minutes STD and 225 minutes local. I disagreed and the verification agent arranged for a call back from the person who deals with the plans. The person whom I spoke to said that there was a change in the plans the same day and that I should agree to what the lady will be saying about the plan and that I will get the plan promised to me. So I reluctantly agreed to the verification agent who called me a few minutes later. I double checked with the person who had sold me the plan and he said that I should be getting the same plan for both of my numbers. When I got the first bill, I overlooked the minute charges as the bill for prorated for a few days. The bill I got this month attracted my attention and I found that I was given the plan which makes no sense at all. I was much better with Reliance than Airtel as this porting has resulted in a loss. I request you to look into this matter and get this sorted as it really has created a very bad image about Bharti Communications in my mind. I will definitely let my family, friends and colleagues know about this fraudulent activity and ensure that they think twice before going for Airtel. The phone numbers ported are: [protected] and [protected].

Dear Sir, From last many days we are getting lots of missed call and when we picking up call, then person is talking so voulger/rough and giving a kind of treat. I would request you to Block this number at the earliest. Thanks