Airtel Complaints & Reviews

I hold an Airel number [protected] and did an online topup for 3G for Rs 249. The amount was deducted from the bank but the Airtel site threw an error saying that there was some issue. Obviously it is an Airtel issue but still I had to pay for calling customer care. The customer care executive could not understand or talk in English and so had to talk to someone else called Mamta I guess. She said that it will take 7 days to get the top...

You have such loosers in your organization and I cnt believe it. I have been using Airtel since years and my family too prefers Airtel no other connection but today I lost all trust n its all in air man. Amazingly I got new number and called for verification surprisingly speak to guy named Adarsh (may be fake name given to me) but post verification I enquired with him whether my details would be leaked or not. I asked him 2-3 times may be...

Hi dear all Airtel customers this is to inform you that, the airtel customer care staff is so rood and un cultured they dont no how to speak with a customer . netwirk is so bad no proper cnnection. Airtel is a big cheater company i have never seen....

Airtel has offered CUG plans to our company when taking the connection they offered us 17 packs for 399 plan but after the numbr is activated they told there is issue with system and 14 packs are activated. the same response we are hearing from last 5 months from them . Now they put a new story saying i[censored] take a new connection you will get 17 packs . But when we went to airtel store for taking CUG plan . we are getting 14 packs only. When...

Dear Sir I have a broadband connection with ID [protected] and land line no. [protected] and this connection is dead since 4 days. I have contacted your help line no. And asked to rectify the problem but all the commitment have been failed. Today I asked a senior executive Mr. Akshay also and he was also unable to give any commitment and he also refused to give his direct no. I don’t know to whom I should write this complaint. If you...

Dear sir, I did online recharge of Rs 449 for my 3G, but unfortunately the last number of mobile number has been entered wrongly. My actual number is [protected], but the recharge was done to [protected]. Kindly do help me to resolve the issue and the payment was also processed from my bank end. Thanks regards, Valli...

My customer ID is [protected]. I am not using my connection from last 1 year properly as iam out of station. On August i got a call from your customer care representative that if i recharge for Rs 2235 ill get 6+4 month on on my existing Mega plan(Rs370/month).To avoid connection break i took that plan and taken that offer. But after 3months my balance is Rs 24 on contacting customer care they told me that thier are several add...

Hello All, I have been complaining about the network coverage issue in my area and also frequent call disconnection. I have tried calling customer care and they were creating case and closing on their own but no proper update.Below are the list of case created for this issue by Airtel customer care. I am facing this issue from last June since i have been moved into this area. Myself and my friends in this area all are facing this issue...

The data connection provided does not work half of the time due to issues unresolved for the last 4 months.i get no speed for surfing even kindly look into this matter and solve it within 24 hours otherwise i will be forced to lodge a complain in police station of taking rental and of making fake promises when i had a talk with the executive he took no effort to solve the matter kindly solve it otherwise this time im going to take a serious...

dear sir/ madam I have recharged through net banking for net data, bank transaction was successful. But I didn't received the net data. Detail given below: name - PRAVEEN KUMAR VAISHANV mobile no. - [protected] date of recharge - 30/12/2014, time - 3.15 pm Transaction through - STATE BANK OF BIKANER AND JAIPUR amount - 255/-(TWO HUNDRED FIFTY FIVE), for- 1 (ONE) GB, 28 DAYS, 3G DATA transaction no. & bank's statement - 30-Dec-2014...

This is to bring to the notice of the company that constantly rising prices of airtel internet are making consumers unhappy and unsatisfied with airtel connection, which makes people like me, not getting internet balance recharged at all and looking for alternatives to aitel. I use around 100 mb a month and it feels completely wastage of money to get 1gb recharged and spend around 198rs when my 900 gb will anyways go waste. And its not just...

I APPROACHED AIRTEL RELATIONSHIP OFFICE LOBBYOF ASANSOL WEST BENGAL, TO REQUEST THEM TO HELP ME IN DE-ACTIVATING MY POSTPAID CONNECTION NUMBER [protected] OR CONVERT IT TO PRE-PAID CONNECTION OF WEST BENGAL - ASANSOL, BUT THEY ARE NOT INTERESTED TO HELP US OR BEHAVE PROPERLY WITH CUSTOMER. WE HAVE TO WAIT FOR A LONG TIME TO GET THE CHANCE OF MEETING THEM. WHICH IS OFCOURSE OF NO USE. LAID BACK ATTITUDE. THEY ASKED ME TO GO TO VIZAG &...

sir i am using Airtel prepaid connection now i want to deactivate it immediately, contacting airtel customer care they told there is no option to deactivate prepaid number.only solution is to keep the sim out of handset without using for three months.i want to disconect my connection immediatelly my mobile no is[protected]...

Hi I am shiv kumar Choudhary, I am using airtel mobile service last 8-10 months and my mobile number is [protected]. Actually by airtel activate internet pack (1.5GB) on apr 2014 without inform me. So I have paid (internet pack) charges. Two day ago I have seen this service enable for me so I have complained to customer care. Customer care person blame me you have activated this pack but I told him if I activated then why I have not used...

Dear Sir/Madam,
I Have been using airtel prepaid with number [protected] since 7 years.Two months back i have received a call from airtel customer care excutive named pallvi her number [protected] and another call from mr.arjun his number [protected] and they asked me to migrate to post paid of Rs.299/-Plan and they said that first 500 local mintus will be free and after that the call charges will be 40paisa per minute.but they have...

I had request to change my broadband no [protected] from postpaid to prepaid on 13-dec-2014 at borivali s.v.road gallary. I had given all my require document and paid balance bill amount also and he had given me a new sim. Aftef one week I again visit the gallary because my changing process was not on process.He had told me it wii change with in two day but it was not done. On 3rd Jan I again visit the gallary. he had given me a no [protected] told...

i am facing a severe connectivity problem from last month, i have complaint several times personally at airtel office but none is there to help or even listen .due to this a lot of my work get hampered and losses are occurred .i just want to get my issue checked i have got 2 connections but both of them are always down. phone number[protected], 422083 Address- badrika motors allahabad road nh7 Contact no- [protected] please do the...

My mobile No is [protected]. I have recharged my mobile on 1GB 3G net package on 15.12.2014 for 28 days and expired on 11.01.2015. I recharged my talk time on 30.12.2014 for Rs.180/- for 28 days validity. Yesterday i have noticed that my net balance is become 0.00. Therefore i have recharged 1GB 3G net package for Rs.197/- at 10.29 p.m. Today morning i call my friend for a urgent issue, your network informed that there is no balance to make...

Dear sir, i have purchase a airtel sim card number [protected] (5month) before but my mobile is missing i am get in to micro sim from srivilliputtur ajmal agency. next 1month used this sim card next some days barred my number i call customer care her said sumbitted my prove i sumbitted my proof to srivilliputtur ajmal agency but they does not release my number, i am again and again calling customer care and go seeing show room no any response...

Despite requesting for service in English, I keep getting connected to reps who only speak English. If you do not have English speaking, do not offer the service. Airtel offers the option of getting service reps in English and then give you a Hindi or Marathi speaking representative. When you ask for this from the reps, you have to wait for 10 minutes on hold until some responds. The Airtel service is really not up to mark...