Airtel Complaints & Reviews

I took airtel 4g LTE wifi router ([protected]) from a airtel agent Gaurv modi belongs to Vega sales and services. He gave us offer like if we pay Rs 3500 we will get the router and 2 months 10GB plan which cost 999 per month. He took all the money and next day he came with router. I continuously tried using the router for 4 days and it didnt work. After calling airtel customer care i got to know that my account is not recharged with any amount and thats the reason its not working properly.When i tried calling airtel agent Gaurav modi he did not picked up the call for 4 days and even the Vega sales and services people are not replying to my calls. I have even launched the complaint in Airtel CC but no reply from them yet. Please look into this issue ASAP

Hi,

My name is amit i am employee of the Altisource Business Solution i was a idea corporate CUG plan NSD 99 300 localand std minutes free with 300 local -national SMS. due to low network i decide to take a airtel corporate plan for the getting that plan i raised a request on net of corporate airtel site then i get a call from the sai communication, santosh gupta, MOB. No. [protected] i was suggested below mentioned plan but at the activation time i get a my plan - individual i call him a n number of time but he relpy your request is send for to activate below mention plan but steel the same plan is there.

That is worst thing that 3rd parties are making a full o[censored]s. I will complain to my Co. to do not allow the airtel representative in the premises to sell there plan. if the below mentioned plan is not activated on my below mentioned number. I request you to please file complaint against the saicommunication. and activate the same plan on mobile. i am oldest customer of the airtel i having a number -[protected].

Revert as well as possiable...

[protected]- 299/- rental
[protected]-99/- rental
[protected]-99/- rental

following plan suggested by sai communication i want to do the action against the sain comunication for activate my no with wrong pack i follow this guy from last 15 days i also compaint against to the [protected]@in.airtel.com. but not a satisfied reply given by them issuing corporate cug plan they sugges to take a my plan.


On Wednesday, 28 January 2015 11:10 AM, sai communication <[protected]@yahoo.com> wrote:


Dear Sir,
as pert the discussion i getting CUG corporate plan the plan will be as follows

Rental 99/-

300- local-Std minutes and 300 Sms free, ebill- free whats up free for lifetime+ addition.12%3 servish tex no adisanal cha.

Rental 299/-

1500-local/Std minutes and SMS- NET:- 3g 1 gb data free and after 2g Unlimited.8mbps, ebill, free whats up free for lifetime+ addition 12%3 servish tex no adisanal cha


Regards,
sai communication airtel
santosh gupta
MOB. No. [protected]
.

I called customer care regarding a query and I got very rude and negative response from the supervisor. He was not ready to listen to me and was very aggressive on the call. I activated Whatsapp pack on my pack and still money was getting deducted from my account. I called regarding the same. His name is "Kailash Thakur". He gave me some number and told me if you complaints, call on this number. Pathetic services!@!!!

I never share any details to anyone, but i received message from your side to deduct amt 1499/- for three times,

first trxn :- 1499/- 09/feb/2015, made to AIRTEL PYMT-BILL
Second txn :- 1499/- 09/feb/2015, made to AIRTEL PYMT-BILL
third :- 500/- 09/feb/201, made to AIRTEL PYMT-BILL

my credit card no. 4***********5006
my name :- ANIL KUMAR JAIN
MOB. [protected]
Add. mumbai maharastra

i want my refund Total bal 1499+1499+500 = 3498/-

I have airtel no [protected]. About three years ago I port my no into reliance. After three years I send port request into airtel from reliance. And I got port no RE494181 from reliance. I got a message from airtel to successful port. But it didn't while my no [protected] has been closed on 03/12/2014. I complained it many times. And provided me three SIM one by one and given me technical issues. Last provide SIM no. is[protected] H-3EC
And I want to satisfaction results as soon as well. And from airtel Mr. Manoj called me on 05/02/2015 and said me to resolved my problem. Yet I have same problem.
Retailer name- Mohit sharma jhinjhak
Mob. [protected]
Tsm name Darpan
Mob. [protected]

User Priyanka sk Dear service team, Hi, this is Mr.Ram Desurkar from Belgaum having airtel prepaid connection no. 91-[protected]. I lost my mobile On sunday(8/2/2015)evening, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card I expect a quick solution to my problem with further knowledge of the procedure. Thanks, Priyanka sk priya404.[protected]@gmail.com Bangalore

It's in Thrissur which i called to customer care to complaint regarding to balance deduction. But my call had been passed to senior level escalator, her name is Neethu which she was dealing in a rude manner and she's saying that to do whatever i want when i asked her if there's any need to change the connection to idea from Airtel. She was acting like she doesn't care the customers of Airtel even they changed or what.she's saying that she's getting salary she needs and doesn't have if there's any problem to customers.She doesn't care if customers change the connection.

Hello, This is regards to the request which was not taken care and in turn i was charged more on my bills. i have raised the Broadband disconnection in the first week of December and asked the Customer Service agent to keep the Basic line rental plan for my LL ([protected]). Which was not done and in the month of Jan i had got bill with the Broadband charges on it where i had already for a disconnection of Broadband and they agreed to wave the charges for the Month December month as my usage was ZERO for DECEMBER. Then i went and enquired in the outlet at Jayanagar 3rd block for my Landline bill the agents made to wait for 1hr and then and did not do anything and asked me to call Customer service, when i called the Customer Care they were not o[censored]se made to wait on the call for atleast 1 and half hour and as the agent was very rude on the call saying they did not have request for disconnection of Broadband, hence i asked the agent to esclate the call to his supervisor which the agent after keeping me on a LONGEST HOLD... The Supervisor who took that esclation was not at all usefull and never seemed to be helpfull for a customer and he was very rude over the call so i asked for the my Landline disconnection also, still the issue was not resolved as they said i will get the call from the Complaints team, which i got the lady whom i spoke to advised that she will be waiving the charges of the Broadband and sending the final bill only with the landline charges on it and gave the referencen.o. as[protected],[protected].. And now the Landline has been disconnected and the BB as well its more than a month now the issue is not resolved as i had called Customer Care check my final bill which i haven't received and the nothing is been changed on the bill after many complaints made but the services are disconnected. i am not at all happy with the services and my not paying any money to AIRTEL as off their hopeless CUSTOMER SERVICE...

Dear Sir, I have recharged the above mob no: for the amount Rs198.000 on 09.02.15 and i have recieved the msg "RECHARGE SUCESSFUL ON 09.02.15 AT 08:27 PM TRANS Id[protected] but after that i checked the balance (*123#) its showing balance is rs 4.56. PLEASE DO THE NECESSARY ACTION AS SOON AS POSSIBLE AND RECHARGE MY NO.

I am a disabled man and still undergoing a treatment. Therefore, i did a mistake of going to a roadside guy on 01 Feb 2015 who gave me a connection for Rs 300 and said it will be activated within 24 hours. When i contacted him on 06 Feb 15 he had the audacity to inform me that, the plan has been changed and some one from airtel will contact me on 09 Feb 2015. Since, no body has contacted me and considerable delay has been caused, i have gone in for a more responsible service provider. In view of the above, pse direct the guy who has a mobile contact number [protected] to refund my money. regards Rajesh [protected]

After paying my airtel digital TV recharge amount, Got an message saying the recharge has not able to complete as my account is suspended, And advised to contact customer care with the number provided. Each time the call go for more than 5 minutes in waiting and it gets terminated. This is not the first time i face this any customer care call will go for more than 3 minutes and I have waited for 10 minutes and all. but no response. They wan us to make call to customer care number and charging us. The calls to customer care should be bared by company itself. Worst response by AIRTEL

Dear Sir, My no. is [protected]. i am having some issue regarding balance deduction. I had recharged my no. with 70 rupees on (07/02/2015), but after recharging balance, it reduced to zero then again i recharged with 10 rupees and again 70 rupees and my balance reduced to 20 rupees at last. I have already talk 3 -4 times to airtel customer care and senior officer also.But they are telling me again and again that you used Internet. But i only used whatsapp and for that i already having whatsapp pack of 41 rupees. I downloaded one or two images from whatsapp but balance deducted almost 130 rupees till now. How it can be possible.?? Seriously i am not satisfy with your service. Kindly return my balance otherwise i will post comment on facebook or other social sites.

I m trying to contact from two hours. No body is responding on any numbers. I am not able to connect customer care on number mentioned on TV screen as well as on web site. I then try on number of new connection, reply was instant but not for problem only for new connection where as nobody respond on customer care. I have recordings of thoes hours for which i try to communicate with care.

Hi Sir/Ma'am, I am facing 3G data speed issue while signals found full (5) and showing h+ symbol then also speed slow, Signals not fluctuating but data connectivity fluctuating, kindly do the needful. Regards, Sandip kumar [protected]@techmahindra.com. Mob no- [protected]/[protected]

On 24th Jan- 2015 I gave a request in Mahaveer Communication-Airtel Relationship Centre, Station Road, Hubli 580020, India for conversion of my two post paid number [protected], [protected] to prepaid out which one Number [protected] got converted to prepaid after 3 days but my one Number [protected] is yet to be converted. Although I frequently called airtel customer care as well as airtel store but perhaps they are not Interested and they are always making false promises that it will be Done today or tomorrow.

First of all i want to sat that airtel is the worst network i have ever seen, there is not network available anytime we go out or in our house itself, this is the problem with many of them not only me. Secondly I have never activated DND service in my mobile, then how come without intimating me DND service was activated, it is just to make money, I have a airtel data plan, and when it expires mesaage come 3 days before that it is going to expire, then how come suddenly DND service was activated. Airtel just cheats to make money from customers. I hereby request to take strict actions, I cannot tolerate this further as this is not happening to me first time, it happened to me earlier also.

Hi, on 7th feb I took a smart byte of 5gb for my airtel id [protected]_tn . Later in the day Internet was dead. I called the airtel and raised a complaint. The technician kumaresan fixed the issue and adviced me to change the plan. I told him just now I added a 5gb in smart byte, so want to do it on the next billing cycle. He confirmed me that he is doing that and called the customer executive Prakash. He informed the same to Prakash and when prakash spoke with me he said you need a upgrade to 8mbps and 30 GB. I said yes, he immediately said it is activated. I asked him what to do with my smartbyte and he said it is gone. What the hell is this. It is a clear cheating. And prakash just said he cant do any thing from his end. Airtel what is happening??? Is this the customer service you do ???? Really frustrating ...

Phone no: [protected] today(07/02/2015- 02:05:51) I recharged 200 rupees to my airtel mobile account through net banking facility. MY SBI account shows the money is deducted. but not credited to my airtel account. please take immediate action. Thanking you sir.

phone number:[protected] is giving call & Irritating me.I don't want to talk to him, told him lots of time this is wrong number still he is calling.Request you to kindly block any phone calls and message from this number to my number. my number is [protected]

Dear Airtel, 1. On Thursday i have rechared my airtel number([protected]) with Rs. 249/-, But the balance is not reflecting in my account. 2. Yesturday i have rechared my airtle number ([protected]) with Rs. 100/- and the transaction is sucessful but the balance is not reflecting Request you to kindly look into it and do the needful ASAP.