Airtel Complaints & Reviews

After paying my airtel digital TV recharge amount, Got an message saying the recharge has not able to complete as my account is suspended, And advised to contact customer care with the number provided. Each time the call go for more than 5 minutes in waiting and it gets terminated. This is not the first time i face this any customer care call will go for more than 3 minutes and I have waited for 10 minutes and all. but no response. They wan us to make call to customer care number and charging us. The calls to customer care should be bared by company itself. Worst response by AIRTEL

Dear Sir, My no. is [protected]. i am having some issue regarding balance deduction. I had recharged my no. with 70 rupees on (07/02/2015), but after recharging balance, it reduced to zero then again i recharged with 10 rupees and again 70 rupees and my balance reduced to 20 rupees at last. I have already talk 3 -4 times to airtel customer care and senior officer also.But they are telling me again and again that you used Internet. But i only used whatsapp and for that i already having whatsapp pack of 41 rupees. I downloaded one or two images from whatsapp but balance deducted almost 130 rupees till now. How it can be possible.?? Seriously i am not satisfy with your service. Kindly return my balance otherwise i will post comment on facebook or other social sites.

I m trying to contact from two hours. No body is responding on any numbers. I am not able to connect customer care on number mentioned on TV screen as well as on web site. I then try on number of new connection, reply was instant but not for problem only for new connection where as nobody respond on customer care. I have recordings of thoes hours for which i try to communicate with care.

Hi Sir/Ma'am, I am facing 3G data speed issue while signals found full (5) and showing h+ symbol then also speed slow, Signals not fluctuating but data connectivity fluctuating, kindly do the needful. Regards, Sandip kumar [protected]@techmahindra.com. Mob no- [protected]/[protected]

On 24th Jan- 2015 I gave a request in Mahaveer Communication-Airtel Relationship Centre, Station Road, Hubli 580020, India for conversion of my two post paid number [protected], [protected] to prepaid out which one Number [protected] got converted to prepaid after 3 days but my one Number [protected] is yet to be converted. Although I frequently called airtel customer care as well as airtel store but perhaps they are not Interested and they are always making false promises that it will be Done today or tomorrow.

First of all i want to sat that airtel is the worst network i have ever seen, there is not network available anytime we go out or in our house itself, this is the problem with many of them not only me. Secondly I have never activated DND service in my mobile, then how come without intimating me DND service was activated, it is just to make money, I have a airtel data plan, and when it expires mesaage come 3 days before that it is going to expire, then how come suddenly DND service was activated. Airtel just cheats to make money from customers. I hereby request to take strict actions, I cannot tolerate this further as this is not happening to me first time, it happened to me earlier also.

Hi, on 7th feb I took a smart byte of 5gb for my airtel id [protected]_tn . Later in the day Internet was dead. I called the airtel and raised a complaint. The technician kumaresan fixed the issue and adviced me to change the plan. I told him just now I added a 5gb in smart byte, so want to do it on the next billing cycle. He confirmed me that he is doing that and called the customer executive Prakash. He informed the same to Prakash and when prakash spoke with me he said you need a upgrade to 8mbps and 30 GB. I said yes, he immediately said it is activated. I asked him what to do with my smartbyte and he said it is gone. What the hell is this. It is a clear cheating. And prakash just said he cant do any thing from his end. Airtel what is happening??? Is this the customer service you do ???? Really frustrating ...

Phone no: [protected] today(07/02/2015- 02:05:51) I recharged 200 rupees to my airtel mobile account through net banking facility. MY SBI account shows the money is deducted. but not credited to my airtel account. please take immediate action. Thanking you sir.

phone number:[protected] is giving call & Irritating me.I don't want to talk to him, told him lots of time this is wrong number still he is calling.Request you to kindly block any phone calls and message from this number to my number. my number is [protected]

Dear Airtel, 1. On Thursday i have rechared my airtel number([protected]) with Rs. 249/-, But the balance is not reflecting in my account. 2. Yesturday i have rechared my airtle number ([protected]) with Rs. 100/- and the transaction is sucessful but the balance is not reflecting Request you to kindly look into it and do the needful ASAP.

Dear Sir/Madam, I have requested to your Mr Sandeep Kumar Patra, Airtel Office Berhampur, Mob no- [protected] regarding up gradation of prepaid connection to post paid by submitted Rs 300/-, photograph, identity proof and residence proof on dt 20.11.2014. On enquiry, your rep regularly make fool of customer by giving false assurance. Two & half months have passed but still he is giving same assurance. You please check correspondence ( messages) with him between my prepaid mobile [protected] with his mobile [protected]. Airtel is a very reputed company and i heard that it is a customer friendly company. Customer satisfaction is motto of the company. I hope company shall address my problem positively.

i am a existing user of prepaid [protected] under 40paisa per minute plan which i wanted to shift to 1ps per second plan i charged 24 rs on 24th jan 2015 transid[protected] and on 6th feb 2015 trans id[protected] still the plan didi not change which u plz verify and confirm this is not the way to cheat people as i am being charged 40ps even for 10 seconds of talking please revert back i have not got any proper reply from your custome execuitives who i thing are l-boards please refund my 48rs which you have eaten

I would like to bring this to your notice that i was provided Airtel 8 Mbps connection with wrong commitment. I was told that i would get 1000 local minutes free with Airtel 8 Mbps plan costing 1299/ month. After getting my first bill i found that i was billed for all the local calls i made. I raised this with Airtel customer care. I got 2 calls from Airtel escalation team but no solution was offered. The complaint number is 53293996.I am really frustrated with the fact that nobody is willing to help. Airtel is such a big brand and i don't except such a poor customer service from you guys. I proposed two solutions to Airtel escalation engineer: 1: Add 1000 minutes to my existing plan 2: Give me 25GB plan at Rs 1299/- He was not willing to take either of the solutions. Rather he was OK if request for termination. It was really surprising that you couldn't event attempt to retain your customer. I thought of bringing this to your notice to see if at all i can get any help. My Connection Details are mentioned below: Account No: [protected] Contact Number: [protected] I would appreciate your help in this matte and look forward for someone to contact me ASAP because it has already been 4 days since the time i logged complaint with Airtel guys. Thanks, Rahul

Sir, I have done online prepaid recharge for 330 rupees full talk time.After i completed online transaction airtel page says "sorry Transaction could not be completed.Regret for inconvenience".I have lost money in this manner 7 to 8 times.If they could not process they should say site maintainence problem at the first page only before doing transaction.But after i have lost money they are giving a sorry request and not even bothering about money lost. There is no response for my last complaint reference number PR[protected]. Please help me in this regard. Thanking you, Yours sincerely, M.Ashok

I got my phone recharged for Rs.100 on 06/02/2015 from airtel mobile website(m.airtel.in). As advertised on airtel website(http://www.airtel.in/mobilesite), this recharge should provide a bonus talktime of Rs.110 which is yet to be received. Ms. lavanya mistri, Senior Supervisor & Avinash Gupta, Floor Supervisor Airtel West Bengal customer care talked to me and informed that despite of the advertisement being live on airtel website they will not take any responsibility for it and the offer doesn't exist at all, very rudely and in an unwilling state to help. Mobile Number: [protected] Circle: West Bengal

sir, today at 12:21 pm received message from airtel that my data pack has been ended & from now on for using internet i will be charged from my account balance. At that time i realized that my data pack has been ended, now when i checked my balance, i found that balance of about ruppees 200 has been deducted from my account balance. I was very angry so i make a call to customer care & they were obviously trying to protect themselve. I asked them few questions: Firstly, that without having my permission why did u charged from my main account & you are informing me after more than 1 hour by sending message. Secondly, when we are in a call, when balance is nil u disconnect the call in the same way why u did not disconnect internet connection. Thirdly, when direction messages were received i did not saw them & i thought that they were coming because of lost of data connectivity so i did not saw them that also means i did not press OK on direction message so i did not confirmed to use internet connection. At that time they should stop my data connectivity but they did not do that. Please, Please, tell me what should i do...

Hi, I have requested for migrating my postpaid number [protected] to prepaid at Marathahalli Airtel relationship outlet – Bangalore - 560037 on 31/1/2015. Further to that, my postpaid connection got deactivated on 3/2/205 at 7 PM, but the prepaid SIM is not activated even after 48 hrs, and even spending many hours with customer care executives and sitting at Airtel Outlet. when I am contacting customer care, I am always receiving a reply as they are unable to see my details in their application hence they can’t activate my prepaid connection and I need to contact Airtel showroom, But when I am contacting Airtel Show room they are saying that they have already updated all the details, hence they can’t do anything further. Thanks, Shijith.CC

Using internet for watching videos resulted into deduction of amount Rs 125 for airtel Nexgtv. I didn't get a single notification that watching video could active such kind o[censored]seless service. Please look to the matter and refund the amount deducted so that i trust of airtel kn future too. Regards, Jagmeet singh sidhu [protected] Er.[protected]@gmail.com

I loaded cash Rs.300 and my credit card debited Rs.300. That amount not yet loaded in my airtel money account and also not yet credited the credit card. I loaded the money on 24/Jan/2015 and the rupees of Rs.300. My credit card debited Rs.300. My airtel number is [protected]

I've been using an Airtel 4G LTE connection for 2+ years now in B'lore. My CPE B592 device abruptly stopped working one day, and I was struggling to use it all of January 2015. I made multiple calls to the Airtel helpdesk, and would get stock replies that the problem is being looked into. Ultimately they sent some engineer over, and he said the device needs to be replaced. There is no other option. I agreed to this, and on the helpdesk's and an Airtel showrooom executive's recommendation, I bought a ZTE device. The freaking device did not work after multiple attempts. I lost the 2, 000 rupees I initially paid to purchase the earlier device, and this new device for which I paid 3, 000 rupees also looks like going down the drain. Because Airtel, being the scamsters they are, do not refund anything. They only know to suck the blood out of you. Now these people are singing a new tune, and telling me that there's some network issue at my location, and it's gonna take 90 days to have this sorted. I've terminated the connection, and asked them to get back to me once the problem is sorted, if at all. I'm writing here so any potential new customers stay away from this scam. This is like a siren call to avoid, avoid, avoid this company like the plague. I really hope there's more competition in this sector, and new players like Google enter the Indian market so arrogant companies like Airtel bite the dust and become history.