Airtel Complaints & Reviews

Hi, My mother (Mamta Kathuria) is using airtel prepaid ([protected]) in Jaipur since past many years. From past few months she is getting such SMS on her phone: "SKILLDERBY service has been renewed and you have been charged Rs 30.00 from your sirtel mobile a/c. More services, click http://56789.airtel.in" This is so crazy, she never subscribed to such services as she doesn't even know how to write a sms. Anyhow, I managed to send a stop sms and the service later got disconnected (it seems). Now, she is getting another sets of sms in which it is mentioned: "SKILLDERBY service will be renewed in 3 days on your airtel mobile @Rs 30/7 days. To deactivate, call or SMS STOP to 155223." We are trying to send STOP messages but nothing is working. What kind of a scam is this ? Every time we try we get a message from this number: "we are unable to process your request. Kindly try after sometime" Grow up Airtel. You are wasting our time and money on such tricks, we can actually transfer all our connections to vodafone or idea instead. I hope you show some mettle and resolve this asap, and also return INR 30 back to my mother's account. Hemant

I have a prepaid airtel mobile number [protected]. In February i have generated a port number due to high call rate charges. a company representative call me for cancellation of port, he / she assured me that my call rates will reduced as 40 paise per minute without any charges for two months. At that time i agreed but company continuously charging 2 rupees per day without any prior intimation in every morning. Now i again generated a port code and company representative called me, his behaviour is very rudely, please suggest me what i do against representatives.

This is really disgusting thing of Airtel as they have started some LAILA service on my number [protected] without my request for the same with the deduction of Rs. 35 a big sum for me. I never wanted any such service and strongly criticise the telecom operator (AIRTEL) for it and want refund of the same else i will throw airtel out of my forever as well as from my family's life. Why should i pay for any unwanted service without any demand from my side?

Following the process of checking offers on mobile phone bearing no.[protected] and confirmed thereby I called the customer care executive of Airtel for further confirmation.As I have given the idea of getting my phone recharged with र149 to avail the facility of 1GB 3G internet on the condition that I will be provided with 500MB instantly as soon as I get my phone recharged and remaining 500MB in next one hour following the time of recharge.As per the confirmation I have been assured about the offer by the dealer too.It has been 36hours since I get my phone recharged yet I have not been provided with the remaining 500MB.To my utter amazement and disappointment Now I am told by the Airtel that no such offer was available on my phone in the time of recharge.This is a case of fair deception and injustice.My plight is not being heard and Airtel is repetitively denying the availability of offer now contradictory to its assurance 36hours ago. I entreat you to deliberate on my plight and thereby resolve the case. Yours Krishnavihari Sharan Vrindavan, Mathura.

Hello Sir, I am complaining for my Airtel Postpaid Number - [protected] (Bihar & Jharkhand) Circle from last 45 - 50 Days, but I am not getting proper resolution. Problem - Unable to receive URN (Unique Registration Number), OTP (One time Password), OSP (Online Shopping Password) from difeerent banks like IDBi, ICICI etc (Sometimes I get balance credit and Debit SMS Only) IRCTC SMS, Google SMS, Viber SMS and Many more. All therse transactional SMS I am not getting. Rest of the SMS from mobile numbers I am getting. Please help me as soon as possible. If you want more details you can contact me on given details. Email - shaghil.[protected]@gmail.com Phone Number - [protected]

We have installed Airtel digital tv with customer id [protected]. I recharged the digital tv with rs. 500/-. After some time, we received a call from airtel office. They said they will provide us with new set of channels fully free for 2 years. Those pack of channels named iDarshan will be activated byt digital tv remote iff we press iTV button but we rejected there offer and told them to not to activate the pack at any cost but after few days digital tv started printing a message of recharging the dish. we were confused as we recently recharged it with 500/- rs. After some time we received a message on registered mobile number [protected] that a pack called idarshan has been activated with worth rs 299/-. After saying no to the company officials they still activated this plan. Please do take some action against them.

i want to change my airtel digital tv package please set pack is 239230 customer care says its not possible even they have options. all are money eaters airtel is involved in this scam. we better complain to customer court. ID is [protected]

I am surprised to receive excessive amount bill for Rs. 27243.24 for captioned corporate connection of Airtel. In this matter following points need consideration: 1. I am using Airtel Corporate post paid connection for the past over 7 years. Although our credit limit was set at Rs.10100/- by your Company our monthly bill amount never exceeded Rs.2000/-. Per month. 2. I went abroad for 6 days i.e. from 06.02.2015 to 11.02.2015. To curtail my overseas mobile bill to minimum amount, I took your Data plan 999 and Voice plan 999 on one connection i.e. [protected]. A sum of Rs.2000/- was deposited in advance, as advised by their Ambala Cantt dealer/associate. 3. To my shock and dismay, I received a huge bill of Rs.27243.24. Out of this total amount Rs. 26945.76 pertained to mobile no. [protected] which was activated on International roaming. 4. When I had taken your Voice plan 999 and Data plan 999 in advance why was I not informed by Airtel when the data plan exceeded the limit of Rs.999/- 5. Furthermore, when my credit limit has been set at Rs. 10100/- by your Company then why I was not informed when the limit exceeded? Why an alarm was not raised? There is some logic behind setting a credit limit by the Company. This is system failure and you have sent the huge bill to me for payment. Till date no communication has been received from your Company about exceeding the credit limit.When credit limit of our corporate connection is set at Rs.10100/- by your Company then how can they raise excess bill without prior intimation to me when our limit exceeded those limits? 6. Does Airtel does not holds no responsibility to inform the customer that his/her credit limit has exceeded? Otherwise Airtel is very particular on sending SMS on petty matters then how could an important matter of informing the credit limit not done. Savita Nauharia Prop. Gautam Packaging, 39 B, Tagore Garden, Ambala Cantt. Mob.: [protected]

I have ported my Docomo no. [protected] in airtel my no. has ported in airtel but Sim not activate. my old Sim has allredy switch off before 5 days but new Sim not activated till date. I have allredy filled complaint in mhow airtel office so he gave me other Sim in name of replacement and taken Rs. 100 charge and told me your Sim will be activate in 24 hours but I used that Sim after 25 hours but still it not activated so I request you please see this matter and solve it as soon as possible.

My name is shantulal chauahn. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 6th march, 2015 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible. This is i nevar want to use i just shocked .. Just Single step service no confirmation from user also

I am surprised to receive excessive amount bill for Rs. 27243.24 for captioned corporate connection of Bharti Airtel Ltd. In this matter following points need consideration: 1. I am using Airtel Corporate post paid connection for the past over 7 years. Although our credit limit was set at Rs.10100/- by your Company our monthly bill amount never exceeded Rs.2000/-. Per month. 2. I went abroad for 6 days i.e. from 06.02.2015 to 11.02.2015. To curtail my overseas mobile bill to minimum amount, I took your Data plan 999 and Voice plan 999 on one connection i.e. [protected]. A sum of Rs.2000/- was deposited in advance, as advised by their Ambala Cantt dealer/associate. 3. To my shock and dismay, I received a huge bill of Rs.27243.24. Out of this total amount Rs. 26945.76 pertained to mobile no. [protected] which was activated on International roaming. 4. When I had taken your Voice plan 999 and Data plan 999 in advance why was I not informed by Airtel when the data plan exceeded the limit of Rs.999/- 5. Furthermore, when my credit limit has been set at Rs. 10100/- by your Company then why I was not informed when the limit exceeded? Why an alarm was not raised? There is some logic behind setting a credit limit by the Company. This is system failure and you have sent the huge bill to me for payment. Till date no communication has been received from your Company about exceeding the credit limit.When credit limit of our corporate connection is set at Rs.10100/- by your Company then how can they raise excess bill without prior intimation to me when our limit exceeded those limits? 6. Does Airtel does not holds no responsibility to inform the customer that his/her credit limit has exceeded? Otherwise Airtel is very particular on sending SMS on petty matters then how could an important matter of informing the credit limit not done. Savita Nauharia Prop. Gautam Packaging, 39 B, Tagore Garden, Ambala Cantt. Mob.: [protected] email: [protected]@gmail.com

Hello, I am priti gurav. my airtel mobile no is [protected], on 5 th of march 2015 suddenly i got the message that, LAILA service has been activated on your mobile, I have not activated this service. I want to stop this service now itself and make the money refund to my sim as a recharge of RS 35. Please kindly do this.

Hi, I have just moved to a new house in BTM 2nd Stage. I have been using the same airtel no for the past 1year and my wife is using airtel no for the past 7years plus one more airtel no of her office mobile. When we were in BTM 1st stage the signal was very good, but now I moved to BTM 2nd Stage Bangalore and the reception is not there at all inside my house on both of our mobile phone. We have one blackberry, Samsung s3 and Nokia 1100. All three airtel connections are not showing any signal inside the house. We have to stand near our house door to answer the call and keep the mobile near the door to get wifi from mobile. I was hoping to get an airtel broadband connection after coming to BTM 2nd stage but I dont think it’s a good idea now. I would appreciate your immediate action. Regards, Manogarane

sar /mam Mera name shahnawaz alam ha mera number [protected] Maine 2 mahine pahele postpaid sim ko preepaid kar waya tha lekin mera number chalu nahi hua maine 4 bar Id proof diya lekin Sim activet nahi hua sim no[protected] H-2EC pls help me

Hi sir, Hi I am an Airtel customer for the past 8 years I have switched over from the airtel prepaid to postpaid 5 months ago. But for personal reasons I need to switch again to the prepaid scheme. For this I have been trying to convey this request with customer care and service centre Adyar express in adyar, chennai more than 30 times. To be frank I am really felt annoyed to get not even a single response from them. Is this a way a leading network of the nation of a customer of 8 years. If you are not willing to change let me switch over to some other network. Sorry to say this but the annoyance is heavy for me personally.

Dear Sir This is regarding my airtel mobile bill for the month of December, I have opted for IR data roaming pack of 999 which was existing and I travelled to Ghana, within 3 days my bill was posted for 1.6 Lac for data roaming alone, When I claim for the rental pack opted, the customer care has confirmed the pack is already existing .the billing system should have blocked my MSISDN if its noticing high utilization then the credit limit, Post I requested the GPRS was blocked when I was in roaming Later from Dec 25th – Dec 28th my internet bill was peaked to 1.4 lac billed usage, SR 59813677 With Regards Mathew +91 [protected]

My name is SHASHANK SHARMA. My Airtel mobile no is [protected], I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms ist on 16th Feb, 2015 at 9.27am and after that again and again that “LAILA has been activated” on my mobile, 15/- rupees has been deducted for 3 days today at 6.53pm. I never want it, even message not consist any detail regarding deactivation of service, My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.

Wrong recharge of Rs 500 done to a another number. Please help me get my recharge of Rs500 back. Transaction ID[protected] Wrong Number- [protected] CORRECT NUMBER- [protected] Date- 5th march, 2015 Time; At around 5:50pm Place- At a shop in Karappakkam, OMR, chennai

|Dear Sir, I am using Airtel 4G Wifi router. For the past 6 months I am getting charged approximately Rs.950 as SMS charges wherein there is no option to send or receive any SMS in my WIFI router. every time i need to contact multiple times to Airtel and need to educate the support person and finally SMS charges will be waived off and they assure me that this will be resolved permanently . Again for the 7th time Rs. 948 has been charged and i dropped an email multiple times to [protected]@in.airtel.com, nodal.[protected]@in.airtel.com and appellate.[protected]@in.airtel.com but I dont see any response for this. I am really wondering how many customers money they will be luring like this. Awaiting response from your side. Thank you. Regards, Rajneesh Data card [protected]:

I have lodged the complaint 16 days back, but so far, no one came back with any solution. Airtel talk just don’t care about the complains. I had enough balance, still didn’t allowed to call me and thrown wrong error “not enough balance”. I sent screen print and every details. The app automatically collects data from the mobile and attach to the complaint. They have all data, but lack of interest for investigation from their side. No support at all from them!!