Airtel Complaints & Reviews

I recharged my pre paid mobile with Rs65/ on[protected] to get concessional talk time for 7 days as advised by your representative at sector 4 market, Dwarka, New Delhi for my mobile [protected] but the amount charged for calls are not on concessional rates.

Hi, I had changed the prepaid account to postpaid account last month. But the information regarding the account was wrongly commited to me. The details which I was commited were: Rs. 299 plan - 900 local/std calls, 500 mb 3g data and roaming incoming free. But now, the executives are denying from this plan. The details of the executive who sold me this plan are as below: Name - Raj Mobile # [protected] I want immediate action should be taken for my complaint and I am not going to pay the bill until the issue is resolved.

My name is Budhaditya Chatterjee. My Airtel mobile no is [protected]. I am very disgusted on airtel. Suddenly I have been notified via sms on 09th Jan, 2015 that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately by going to our nearest airtel customer service centre in behala. Then again next week I got the sms that "LAILA has been activated” and I went to the customer care and stopped the service and the same thing happened again next week. 3 times in 1 month and when I got the bill as my number is post paid Rs.105 has been added to my account. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please change the bill and reissue the corrected one.

I lost my phone yesterday[protected] from bangalore near majestic evening between 7-8 clock, i want to block my sim when i called airtel cutomer care they are telling my addreess and name is wrong, but i took SIM in my id only in 2010 june, and am using that last 5 years, phone is still ringing . & i want to block it. MY DETAILS name - vijesh [protected]@gmail.com contact number ::[protected]

Hi, My name is Ashish Vishwakarma, working in cognizant gurgaon, haryana and I raised one request for changing my plan to rental free plan 99 rs. from my existing plan C36 CUG 349 and they committed that you can re-activate this plan later and now I want to reactivate this plan then customer care executive saying that we are unable to process your request as you are already activate myPlan. The bill plan can be changed only to myPlan, if myPlan is already activate. What is this ? Why don't you people told me earlier this ? This is the second issue I am facing while associated with Airtel which is frustrating . Its a very bad experience for Airtel team, I was associated with Airtel cause of better service provider but you people really sucks. Thanks, Ashish Vishwakarma [protected]

Sir I am recharge to AIRTEL mob n. [protected] an amount of re's 199 but no recharge my mob and reply your request processing TID no[protected] dated 03/02/2015 please my amount refund Immediately THANKS AJAY KUMAR A/C N. [protected] SBI MAUDEEH RAEBARELI MOB N. [protected]

on 3rd feb 2015 airtel has deducted 50 rupees from my mobile currency saying subscription to vediopind.I have not opted for that.this is 3rd time in last 4 months.i want my currency +1000 back. my mobileno. [protected]. yours faithfully, jayanta

From yesterday night (3th February, 2015) my mobile no [protected] (Pre Paid) has stopped working. Incoming calls & out going call have been blocked. I contacted customer care in the night & they informed that my SIM in blocked & they failed to give any reason for this. I also went to Airtel Centre in Sector 4, Dwarka, Delhi they also were not able to give any firm response on this. I failed to understand that this SIM I am using from last 10 years then suddenly even without information how come they can block my SIM ????? AIRTEL Sector 12, Dwarka office advised my to port my no to Vodafone. Is this correct ??? This SIM I am using from 2005 & suddenly blocking this SIM has caused lot of disturbance in my schedule & this is so frustrating that nobody at AIRTEL service centre have any clue & solution to my complaint. I can easily buy a new no from other service providers but still want to wait for my queries to get resolved at the earliest. Today I gave my photo ID’s at AIRTEL Sector 12, Dwarka office but no assurance is given of the time frame for this problem to get resolved. I need this matter to get resolved in next 48 hrs failing so I will be forced to take new SIM of other service provider. Pls help me to get response at my e-mail [protected]@yahoo.co.in or my alternate contact no : [protected] Ajay Bhan

sir my no [protected].mere no pe 12 ka recharge tha or mere no jayda paisa kat gya . puchhne pe bta rha hai ki aapka 12 ka validity 30 din ke liye hi tha but mere pas message hai 45 days ka. some money is extra deducted from my account. maine complaint kiya tha customer care ko waha se solution to nhi mila lekin unhone kisi ko mera no de ke dhamkiyan dilwaya hai sara bat record hai mere pas wo bta rha tha main airtel office holi gate se bat kar rha hu uska no hai [protected]. aap batao main kya karoon .ya to police ke pas jau ya aap hi batao

On 03.02.2015 at 23:49 when I was sleeping and my mobile was lying on the table, Rs.35/- was deducted on account of Video Store service activated without any request from my side vide Transaction ID No. N[protected] which is undue deduction of Rs.35/- from my prepaid balance of [protected]. When this fact informed on 121 to Airtel representative on 04.02.2015 vide complaint no. [protected], further Rs.3/- (1+2) was deducted on account of informing their mistake. First time representative hold on for 4-5 minutes and cut the call on account of giving the call to senior representative. Second time after holding for 10 minutes, senior executive told that after deduction of balance even by default they will not credit the deducted amount. It is requested that please credit the undue deducted amount of Rs.35/- plus Rs.3/- = Rs.38/- to my prepaid balance of [protected] immediately.

my number is [protected] i don't know why am getting calls regularly even though i didn't accept the calls from numbers like +92 [protected], +92 [protected], +92 [protected], +92 [protected], +92 [protected]...etc i would like stop receiving calls from these numbers..please help me

i have been using airtel no [protected] since last 9 years with net pack.on 31.01.2015 rs240 was deducted from my main balance despite the fact that i had my net pack recharged two days back. Again on the same day i recharged rs80 and rs240 as top up with a 3g net pack rs195, to my astonishment on 03.02.15 again rs240 was deducted from my main balance. this is highly unlikely as my net pack normally lasts 7 to 8 days, and i had 2 mb net balance when the main balance was deducted. please help.

I would like to raise two issues here. First is regarding the unauthorised deductions from my balance. I was always on data pack auto renewal on my number since the last 3 years but they removed it all of a sudden and blamed me for that. When i tried asking for records, they refused and transferred me to a supervisor. Supervisor was extremely rude and disconnected the call. The deductions were a total of rs. 120.

Number - [protected]

In last few days I am facing serious network issues in my delhi airtel number. I am not able to call anyone whole day and even none can contact me due tothe same reason. The other network I am using is also airtel o[censored]p west but that is fine with me. Please rectify my problem asap. Ph/nm- [protected]

I have recharged Rs.200/- for the above number on 01.02.15 at 14.59 through SBI account. The amount has been debited in our account. But recharge amount has not been effected in my mobile. SBI ref no.is:IGOONZINQ3. Airtel Txn ID is 20184905. Pl verify and effect the recharge immediately.

Dear Sir, (i) I had got a message from Airtel in middle of December, 2014 that - call rate will be Rs. 0.012 per 2 second for 30 days if it recharged with Rs. 13 and validity of offer was upto 15.01.2015. Initially for 3 days and within 4 hours another 27 days would be added. Accordingly I recharged on 22.12.2015 but I had got only for three days. A huge amount was deducted for call which I could identified after end of balance. I had asked to their customer care but denied about the offer. But at that time I also deleted the offer message, so I could not argue. (ii) On 02.01.2015 I had recharged with Rs. 195 as per their offer for 1 GB 3G data for 30 days. Validity was upto 31.01.2015. Approximately 300 MB balance was remained which I could not use upto the end of the validity. But I have found that that they have deducted Rs. 67 (Approximately) on data charge basis at 11:55 pm, on 31.01.2015. Now I have asked them to give details of my use but they asking to request through their website where I have to expand Rs. 50.This is only two cases, but this is regular practice of Airtel. My Mobile No. [protected].

Hi Team, Please find the attached bill in pdf and got huge bill this time. I need clarification on this. When I called customer service executive this morning around 11.55 am and he was unable to tell me the reason. I asked why such huge bill on internet when I hardly use this number at home and always we use wifi which is BSNL board band and we switch off mobile internet always. Then he says it fault of mobile device. What’s going on and also when I demanded need to speak to manager he says am senior and it takes 24 hours to connect to manager. I need complete details why I was charged such huge bill when compared to my previous two years bill. I am not going to pay single amount unless I get a clarity on this. Also, once it is clarified I would like to disconnect this number and will recommend to our facilities manager not to allow air tel guys into our campus. Thanks, Vamshi

On 2nd feb airtel activated 2 value added services, 2 std plans and 2 3g packs. I neighter used GPRS nor called any no and even didn't use my mobile that night. How the services activated and my balance deducted? Called customer care but they all have predefined answers and thinks that all customers are fool.

Dear sir, i am a post paid customer along with Airtell company.today i just received a call fro call center saying you please pay the exiting amount otherwise your connection will be dis connection, so i said its ok if it goes high let the bill come to me and i will pay on time, how can they discount the connection ??? in 24 hr time though i am a postpaid billing . Regards, vivek

DEAR SIR, I WANT TO KNOW YOU THAT WHY YOUR COMPANY STOP MY NET AROUND 1 AM EVERYDAY. AND WHEN I CALL IN YOUR CUSTOMER CARE YOUR AGENTS BEHAVIOUR WAS SO RUDE. TODAY I CALL IN YOUR CUSTOMER CARE FOR 2 TIMES BUT YOUR AGENTS PICK UP THE CALL AND PUT IT ANOTHER SIDE AND DO NOT RESPOND.. YOU CAN CHECK IT .. I CALL ON 198 NO. PLEASE HELP ME ...