Claimed

Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
Resolved
21977
Unresolved
32789
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1850

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kcmtkm
from Bengaluru, Karnataka
Jan 28, 2015
Report
Copy

Address: Hyderabad, Andhra Pradesh

Hi, Airtel website shows, T News channel is included in Telugu Top up (For Rs.15). But when I contacted Airtel Digital customer care, they keep on telling this channel is not included. I have provide screen shots in the mail as well. But still not resolved. Airtel digital is really cheating all the digital tv customers. Below is the link for the list of channels included in Telugu Top up (For Rs.15). http://www.airtel.in/monthly-packs/south-india-pack.html
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Siva_HSR
    from Bengaluru, Karnataka
    Jan 28, 2015
    Report
    Copy

    Address: Bangalore, Karnataka

    This is Sivabalan. I have made Airtel online prepaid Recharge of Rs 200/- for [protected]. Recharge was not successful but amount is deducted from my HDFC bank account. So, Please Refund the amount. The details are given below. Mobile No: [protected] Amount: 200/- Ref No: [protected]-CitrusAirtel Date: 27 Jan 2015
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vinay nayak
      from Bengaluru, Karnataka
      Jan 28, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka

      i was using this [protected] number & it is in my name only reflecting & it is not working now & i wanted to take the same number but when i went to airtel office asking for the same number they are demanding for money please help me to take my mobile number back because i have given this number in bank & it is been updated in my addhar card also please do the needfull... Regards Vinay Kumar.N [protected] nayak.[protected]@gmail.com
      Jan 5, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Feb 13, 2015
      Airtel Customer Care's response
      Dear Mr. Nayak,

      This is with reference to your post dated 28 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards,
      Saurav Ahlawat
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Abhi2613
        from Ambala, Haryana
        Jan 28, 2015
        Report
        Copy

        Address: Jind, Haryana

        Mobile no. [protected]. I was using this number from last 5-6 years Firstly it was postpaid then I converted this in prepaid. Due to medical profession i shifted to dehradun and stopped using the number because of high roaming charges . I had recharged this number 2 months ago. Now i came to know that this number has been deleted from airtel. When I spoke to customer care and asked for help, their representive said that they cannot help and started giving example of medical profession in this matter. As it is a 000 number the company will sell this number at higher price later on. Kindly help me in this matter
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          arjunita
          from Roha, Maharashtra
          Jan 28, 2015
          Report
          Copy

          Address: Junagadh, Gujarat

          Sir, As par detail mentioned in after call massage about Recharge with 39, I would get away 10 paisa / minute for 30days... I got benifit for only 10 days I decided for port, as a result they call back and give me a scheme of recharge with 146 and free a2a free call for 28 days And I got only 500 a2a minutes Such a cheater...
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chintu2
            from Bengaluru, Karnataka
            Jan 28, 2015
            Report
            Copy

            Address: Mysore, Karnataka

            Dear Airtel, I would like to cancel/disconnect my Airtel broadband connection no: [protected], relation no [protected], as i dont require this facality any more. request you to inform me the balance payment and in the meantime cancel this above mentioned connection with immediate effect. rgds, Ashwath Pathange 132, Devraj Urs road, Mysore.
            Airtel customer support has been notified about the posted complaint.
            Dear Chintu,

            This is with reference to your post dated 01 Feb. 2015. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
            We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

            Look forward to hearing from you.

            Regards
            Saurav Ahlawat
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nirbhay Raj Singh
              from Delhi, Delhi
              Jan 28, 2015
              Report
              Copy

              Address: Kolkata, West Bengal

              i had recharged my no [protected] by amount 103 from net on 25 Jan, which was a net pack of 300mb for 21 days but service was not activated till now. all the time main balance are deducted for internet charges . either activate service or provide the 103 in main balance
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Madhukeshwar Dh
                from Bengaluru, Karnataka
                Jan 28, 2015
                Report
                Copy

                Address: Bangalore, Karnataka

                To more massage's [protected] this no daily 1000 above massage's arrive so lot off disturbance already complaint once no action so please stop the massages. Regards Madhu
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  chinmayt1
                  from Bengaluru, Karnataka
                  Jan 28, 2015
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra

                  Hi, I did online recharge for mobile no [protected] of Rs 252 (1GB 3G recharge) on 22 Jan 2015. My transaction id is 606230. But recharge was unsuccessful due to some problem.Amount of Rs. 252 is deducted from my back account and yet not refunded. Please refund the debited amount Rs. 252 as early as possible. Regards, Chinmay
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    M Sajid
                    from New Delhi, Delhi
                    Jan 28, 2015
                    Report
                    Copy

                    That is my paytm screen message which appear on my paytm webpage ORDER NO. [protected] Jan '15 3:57 pm Recharge of Airtel Digital TV DTH [protected] Qty: 1 | Sold By: AirtelTV Rs 315 WAITING FOR OPERATOR CONFIRMATION MESSAGE Your order is being processed by AirtelTV. We will email/SMS on successful processing of this order.You can also check status of order from 'Your orders' SubtotalRs 315 Order TotalRs 315 PAYMENT DETAILS Payment of Rs. 315 is received by Paytm! Indusind Bank CC Transaction No [protected]Rs 315 In case of any queries and clarification
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mahaveer verma
                      from Delhi, Delhi
                      Jan 28, 2015
                      Report
                      Copy

                      Address: Jaipur, Rajasthan

                      I Mahaveer verma, my post paid mobile no- [protected](CUG- DMRC/JP). My residence at H, -155, Padamavati colony-B, near Mansrovar metro station, Jaipur, on this place mobile network not available in room & outer area of home. I complaint many times on your customer care but no any result found. many times i want urgent calls, but not carried out call due to not availability network, also i taken mobile data plan. above said in area airtel network range is very low and every time mobile network manually to select. Please my problem to soled out as soon as possible. I advise to airtel, network range set up high, if already high then new tower to install for mobile network to decrease.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amba Lal Mathur
                        from Chennai, Tamil Nadu
                        Jan 27, 2015
                        Report
                        Copy

                        Address: Jaipur, Rajasthan

                        My Airtel Prepaid No. is [protected]. I have recharged for data uses on[protected] for Rs. 103 for 3G data uses for a vailidty of 21 days with data uses up to 300 MB. It is sorry to say that no data service is available from today while none of the above, validity and data uses have been used fully. Kindly look into the matter and resume my services. Amba Lal Mathur eMail: [protected]@hotmail.com [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          GirishDeshmukh
                          from Ankleshwar, Gujarat
                          Jan 27, 2015
                          Report
                          Copy

                          Address: Pune, Maharashtra

                          I had small talk with Airtel customer care executive, as per converation with him he is not able to stop this service. He said that there is no service active on your airtel no. Still I am getting messages(Jokes). Anyone know how to stop this? Thanks in advance
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shafakath rehman
                            from Nadapuram, Kerala
                            Jan 27, 2015
                            Report
                            Copy

                            Address: Chennai, Tamil Nadu

                            Hello, I have been in Airtel for the past 3-4 years . I went to the Airtel showroom which is located in Okkiampet. Which is the worst Airtel showroom ever. They dont have any politeness towards the customers which is not expected from an reputed telecom service. Take it as a feedback. Kindly teach them what has to be done in an Airtel showroom. I asked them what are the documents needed for getting a new VIP postpaid connection. They say it is not available and they dont know anything about the documents needed and stuff. I felt there was no use of me going to the Airtel showroom and came out and called the customer care at 121. They also didnt know anything about the documents needed for it and asking me to go to other airtel showroom just for a normal information. At last I had to mail to 121. This is so annoying. I have traveled almost 60kms just for this in the hot climate. I request you to let me know the documents needed for the VIP number. I shall quit airtel if this is how you going to treat your customers. This is not the first time I have been to that showroom. Thanks Elias TIME IS MONEY. TREAT EVERYONE AS EQUAL IS WHAT INDIA HAS TAUGHT ME.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              murtoz
                              from Delhi, Delhi
                              Jan 27, 2015
                              Report
                              Copy

                              Address: Purba Medinipur, West Bengal

                              Airtel had provided me two special offers one is 120=120TT and promo of Rs 13 = 1.2ps/2s fo 60days. But when I Recharged for those services They give 103.81 for Rs 120 and promo for only 3days for Rs.13. When I mailed them, they told these services are unavailable. They are doing these types of cheating business.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ankurjoshi83
                                Jan 27, 2015
                                Report
                                Copy

                                Address: Pune, Maharashtra

                                My airtel 4g Broadband stopped working last friday 23rd Jan 15 and i had raised a complaint about it. They told me that the issue would be resolved in 48 hours. I called them after 48 hours and I was told that my complaint was cancelled (without resolving) automatically due to some 'technical issue'. And since then I have been following up with them and all they do is lie. They say they will send someone in 4 hours, half day ..bla bla.. and they dont even bother to call/email/mess. Now they cooked up some new date saying that the issue would be resolved by 30th Jan 15. I have never seen such unprofessional bunch of liars.. who think customers are fools and should be treated with utter disrespect
                                Airtel customer support has been notified about the posted complaint.
                                pathetic service
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  divya aswani
                                  Jan 27, 2015
                                  Report
                                  Copy

                                  Address: Pune, Maharashtra

                                  I have already paid the bill for my postpaid airtel number (mysore, Karnataka connection) for november and december'14 . Then I cancelled the number in december after the bill cycle. Customer care said that i will get some 50 to 100rs bill for the days in between the request to close and closing. I didn't get any msg for the bill the whole december and in january suddenly i get a call that my bill amount is around Rs1300. Even after that when i wanted to pay it online it says that number doesn't exist which is obvious as the number was closed during mid december. The fine over the bill is increasing day by day. My airtel postpaid number was : [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Feb 02, 2015
                                  Updated by divya aswani
                                  i have called Karnataka postpaid service desk. Even the lady there was not sure what is going on. So she got my number and said that her manager vil cal me back within few hours but there is no response yet. The bill amount just goes on increasing because of the fine.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jaikumar Bothra
                                    from Chennai, Tamil Nadu
                                    Jan 27, 2015
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra

                                    I had been an Airtel Billing user and had been active since portability from Loop to Airtel since last year. While i had been on roaming till 26th night, Yesterday early morning 26th Jan around 6am, i found warning in my mobile that my data limit which i had set in warning had crossed the limit. I just checked out by sending an message at 6.30am from mobile "DATAUSE" to 121 and got a reply that 46MB data was used till 4.03 am. I rechecked it again around 8am and it was showing the use of 434MB 3G Data till 7am. While my mobile battery drained on 25th night so i kept on charging and left it on table. All my application as well as other GPRS n Tethering was off; so how come i am getting that 388MB extra. I feel something fishy about the issue as my average Internet usage in last 6 month is 250MB and this time it is showing 434MB(that too 388MB in 2 hours) in 6 days(Billing cycle is from 20) I use it mostly for Watsapp application and in some case may be Internet browser. All my downloads happen on WIFI as it is installed at office as well as home. I hope the company will look into this matter and reverse all that data that had been added erroneously and do the needful. Regards Jaikumar [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr. Bothra,

                                    This is with reference to your post dated 27 Jan. 2015. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                    Look forward to hearing from you.

                                    Regards
                                    Saurav Ahlawat
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bonypatel36
                                      from Mumbai, Maharashtra
                                      Jan 26, 2015
                                      Report
                                      Copy

                                      Address: Ahmedabad, Gujarat

                                      My id: [protected] and Mobile no. [protected]... I'm not using Airtel DTH service from last 6 Months but I received SMS and Calls Regularly with different scheme. Recently I received sms and call which offered me to recharge with 6 months and get extra 6 months. I have all messages and call details related schemes. But today i recharged of 6 months 1580 Rs after confirmation and after recharge Custemer care employee says there is no any Scheme. Really it's a big fraud. I want my offered back means extra 6 month validity, total 12 month... i want justice in anyway as early as possible...
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Patel,

                                      This is with reference to your post dated 26 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                      Regards,
                                      Saurav Ahlawat
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        Om bind
                                        from Mumbai, Maharashtra
                                        Jan 26, 2015
                                        Report
                                        Copy

                                        Address: Mumbai City, Maharashtra

                                        Hi, I am Omprakash Bind and I am a one of the Airtel's Customer who has been charged more bill again and again . You Guys have wived off many time but now I am really pissed off by Airtel services and Airtel customer support representative. Let me explain what exactly happened this time. I requested you to please convert my postpaid plan into prepaid. Still i will not get the prpoer and satisfactory service then will will definitely to portability chnange service. Mobile no: [protected] email:- [protected]@rediffmail.com
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        This is with reference to your post dated 26 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                        Regards,
                                        Saurav Ahlawat
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit