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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1852

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A
ashwin2014
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3 complaints - False promises and greedy staff

Address:Gurgaon, Haryana

1.. Nov 4, 2014: I think I have the worst experience with any service provider like this after reliance communications. Your company sucks and complete staff. You have greedy and highly clever staff. When I applied for Airtel TV, Ms Soumya - the online chat executive wrongly promised me that my airtel tv will be installed in 4-6 hours though i repetitively asked her about same. She was just after transaction Id to en-cash incentives. Later,...
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M
murali kishon
from Barmer, Rajasthan
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Data Services not Working

Address:Barmer, Rajasthan

My Mobile no is [protected], From last one week i am unable to use Internet. I am in roaming at Rajasthan state Barmer location. From last 4 days I am contacting your customer care people but of no use the al last today have booked complaint with CGPSC [protected] and after half hour i received SMS that your problem solved switch off and on. I did same thing. But my problem remains same. I checked with local sim it is working fine. With...
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T
t.suresh197
from Bengaluru, Karnataka
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sms facility not there

Address:Shimla, Himachal Pradesh

I am using airtel prepaid mobile No [protected]. The connection has no sms facility since six months. In spite of numerous complaints, the company has failed to solve the problem. So much so after 3 days of constant checking up, the helpline tells me to log the complaint again. I cannot even seek MNP since SMS facility is not there. It's tough to change number so frequently. Hope airtel does something about it....
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D
divasprem
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Activation of 3G Internet services

Address:Thane, Maharashtra

Hi, This is Divya Gopalakrishnan using your service via mobile no- [protected]. I have recently ported my number to Airtel looking forward for a better service as heard from other people. But, I am very upset with your services especially internet. I was promised while porting by your executive that I will be getting 3 months of free 3G internet. Later I came to know that its not activated unless I call your customer care. On 14th Dec...
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P
Prasanthp18
from Tiruchirappalli, Tamil Nadu
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Issue regarding balance

Address:Chennai, Tamil Nadu

I had balance of Rs 135 and suddenly when i see it is only rs70, when i called customer care they tell me that you have used internet, I had internet pack with me for 4 days, he is saying it got over yesterday itself and we have sent you message that your pack is over, i did not receive any kind of message and he is talking rubbish....
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A
akashm99
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Freezone not accessible

Address:Chennai, Tamil Nadu

[protected] Tamilnadu.. I am not able to use freezone in my mobile.. It also not connecting to airtel live or one touch internet services.. I dont know why..previously it was working even with or without recharge plans..but now Its not working.. Pls kindly make it accessible.. I already complained 3 to 4 times about this..but you people are not responding well..everyone using freezone services..but Im not.. Try to solve this asap.. Thank...
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T
talk2sumit
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance and poor customer relation

Address:New Delhi, Delhi

good day sir i am sumit kumar using airtel no [protected]. i have recharge my no. with Rs. 300 and Rs. 200 online on 19/12/2014 and after recharge i checked my balance and found Rs.192 only. i called airtel customer care 121 and asked about the deduction but they rudely told me that they cant do anything and cant tell me about my balance deduction and told me to transfer call to their senior and after 2 min they cut the line and they...
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Warriorvivek
from Mumbai, Maharashtra
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Not Getting 3G singnal

Address:Pune, Maharashtra

Hello I am Vivek and i recharge my mobile number ([protected]) with 3g plan 60mb 3g at Rs.23 but i am very very disappointed i am not getting 3g signal don't know what happen i called customer care but their customer executive are really useless they don't listening to the customers and disconnect the call ... I want resulation as soon as possible...
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T
thecyborg
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nop help for a problem on 3g dongle

Address:Bankura, West Bengal

Dear Sir, I have bought a 3g dongle of your co. But for last couple of months the connection is terminated automatically after a 30 min or 1hr session. I contact 121 and 198. There a customer care executive (!) takes my call and after hearing my problem he/she transfers the call to his senior, there one more time I have to brief my problem. After hearing he says that as he cannot do anything in this regard he is transferring the call to...
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S
suraj nandan
from Jaipur, Rajasthan
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Wrong information and Misbehaved by the Manager

Address:New Delhi, Delhi

I called your customer care executive on 17th December 2014 and asked about the 3g Internet offer on my mobile- [protected] to which he gave the wrong information about Rs. 149 recharge stating that at the current moment i will get 500 Mb 3g data and 500 mb 3g Data as an offer. When i spoke to Imrog he just sounded like an uneducated team Leader who just go on telling one line continuously and then I also spoke to Gaurav who just disconnected...
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A
amahala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not access 12144 helpline no. and not done wrong recharge message to 51619

Address:Jhunjhunu, Rajasthan

Dear Sir, I have done a wrong recharge last day on 18dec.2014 wrong recharge no. [protected] amount 200 transition ID[protected] and Wright no. is [protected]. my lapu no. is [protected]. also i call to helpline no. 12144 but it's not connected. and also send reversal massage as according to desire format but reply massage that sorry, your mobile number/series is not eligible to use this service....
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P
Prakashbala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel - CANCEL/DEACTIVATE MY AIRTEL POSTPAID CONNECTION

Address:Dindigul, Tamil Nadu

Hi Sir, I have used the airtel post paid connection last one year, Due to urgent situation i have moved to USA(out of country). My father requested to cancel my connection in airtel customer care center(Dindigul Branch in Tamil Nadu) on couple of Months and also we are ready to pay our bill amount immediately. But branch manager is not accepting because my card region is chennai. Could you please advise to all branch manager to accept...
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Prakash.bs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CANCEL/DEACTIVATE MY AIRTEL POSTPAID CONNECTION

Address:Chennai, Tamil Nadu

Hi Sir, I have used the airtel post paid connection last one year, Due to urgent situation I have moved to USA(out of country). My father requested to cancel my connection in airtel relationship center(Dindigul Branch in Tamil Nadu) on couple of months and also we are ready to pay our bill amount immediately.But branch manager is not accepting because my card region is Chennai. Could you please advise to all branch manager to accept close...
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V
Vikram Saboo
from Gurgaon, Haryana
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Serious Complaint - Recharge of Acc No. 3015369323, Mob No. 9828067687

Address:Jaipur, Rajasthan

Mail to: [protected]@in.airtel.com Dear Sir / Madam Airtel Digital TV account number and Registered account number are mentioned in the subject. I recharged my account with Rs. 3850 yesterday (18/12/2014) @ 6.35pm. Please note the problems and unevenities in the same, which are frustrating and time + money wasting. Please resolve my issue based on the same. My recharge was done successfully as per net banking at 6.35pm, 18/12/2014....
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N
nayeem khan a
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

with out information they have changed my tariff plan and billed 4500

Address:Bangalore, Karnataka

I was into 1599 solitare plan, without information they have changed my plan 1250 data, and 399 my plan.. i have compliant on 6th of this month till now I have not got any response.. please put me into same plan bcz my usage is more, and I don't want to pay double... for same usage not happy with ur service.. I had also request to way of the amount but no, response.. and disconnected my out going past from 10yrs I was using idea.. without...
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Gekaytrading
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response prperly in velachery Rly stun near airtell shoe room

Address:Chennai, Tamil Nadu

Dear sir my name is Gurunathan past 28.11.14 I am applied post paid all document received mr sail ash after one week address verification complited I am try shoe room manager Johnson very poor give result after I try airtell customer care many times vishwas and lady and raja ( pl check record track are change and arrange co-operative staff with customer)you don't try in future this no pl chage ather net work all are told your internally staff,...
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S
Sriram Ganesh
from Delhi, Delhi
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3G Internet Pack running at speeds lower than 2G

Address:Gurgaon, Haryana

I am a regular user of 3G internet on my phone and based in the chennai circle. I am currently working out of Delhi and the 3G internet pack that I have availed has been rendered useless. No website loads and no other app features work on my phone. It is a waste of my 250 Rupees. I complained through their customer care but they have been ingnoring my complaints, as usual . This is so unprofessional and unethical of such a big firm. Please...
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sacbom
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False/Double Billing for Internation Roaming

Address:Mumbai City, Maharashtra

Hi, I am Airtel customer and till now have been paying the bills regularly without any delays. I had gone to Canada on 24-Sep-2014. I called up Airtel call center and requested for International Roaming. I was tole d that the international roaming is for 199/Month. So i requested them to activate International Roaming. They asked me if any value added IR packs are required which will cost 3500/-. I categorically told them that i donot...
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A
arpit099
from Mumbai, Maharashtra
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Poor service and customer harassment

Address:Panchkula, Haryana

I had applied to convert postpaid number into prepaid on 12th December, 2014. My postpaid sim has stopped working since then whereas the prepaid sim is not yet activated. Moreover, I had visited Airtel office in Sector 11, Panchkula several times, where Mr. Sammi's behaviour was extremly rude. His gestures of extreme disrespect are not befitting with the moral code of conduct with a female customer. Kindly take necessary actions so that such...
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G S SAGAR
from Milak, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Connection - DEFICIENCY IN SERVICE

Address:Gurgaon, Haryana

COMPLAINT- DEFICIENCY IN SERVICE. Inbox x G.S.Sagar Dec 16 (2 days ago) Reply to 121 Dear Sir, , I applied for Landline connection along with BB facility through your Bharti Airtel authorised DSA ACCESS TECHNOLOGIES mobile no -[protected] on 29/11/2014 and also deposited Rs6495/ towards six month rent. But i am constrained to point out that even after 18 days, i have not been advised by any responsible officer and neither connection...
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