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Airtel Complaints & Reviews

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Updated: May 20, 2026
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C
Chintu2
from Bengaluru, Karnataka
Jan 28, 2015
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Address: Mysore, Karnataka

Dear Airtel, I would like to cancel/disconnect my Airtel broadband connection no: [protected], relation no [protected], as i dont require this facality any more. request you to inform me the balance payment and in the meantime cancel this above mentioned connection with immediate effect. rgds, Ashwath Pathange 132, Devraj Urs road, Mysore.
Airtel customer support has been notified about the posted complaint.
Dear Chintu,

This is with reference to your post dated 01 Feb. 2015. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    Nirbhay Raj Singh
    from Delhi, Delhi
    Jan 28, 2015
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    Address: Kolkata, West Bengal

    i had recharged my no [protected] by amount 103 from net on 25 Jan, which was a net pack of 300mb for 21 days but service was not activated till now. all the time main balance are deducted for internet charges . either activate service or provide the 103 in main balance
    Airtel customer support has been notified about the posted complaint.
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      M
      Madhukeshwar Dh
      from Bengaluru, Karnataka
      Jan 28, 2015
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      Address: Bangalore, Karnataka

      To more massage's [protected] this no daily 1000 above massage's arrive so lot off disturbance already complaint once no action so please stop the massages. Regards Madhu
      Airtel customer support has been notified about the posted complaint.
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        C
        chinmayt1
        from Bengaluru, Karnataka
        Jan 28, 2015
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        Address: Mumbai City, Maharashtra

        Hi, I did online recharge for mobile no [protected] of Rs 252 (1GB 3G recharge) on 22 Jan 2015. My transaction id is 606230. But recharge was unsuccessful due to some problem.Amount of Rs. 252 is deducted from my back account and yet not refunded. Please refund the debited amount Rs. 252 as early as possible. Regards, Chinmay
        Airtel customer support has been notified about the posted complaint.
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          M
          M Sajid
          from New Delhi, Delhi
          Jan 28, 2015
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          That is my paytm screen message which appear on my paytm webpage ORDER NO. [protected] Jan '15 3:57 pm Recharge of Airtel Digital TV DTH [protected] Qty: 1 | Sold By: AirtelTV Rs 315 WAITING FOR OPERATOR CONFIRMATION MESSAGE Your order is being processed by AirtelTV. We will email/SMS on successful processing of this order.You can also check status of order from 'Your orders' SubtotalRs 315 Order TotalRs 315 PAYMENT DETAILS Payment of Rs. 315 is received by Paytm! Indusind Bank CC Transaction No [protected]Rs 315 In case of any queries and clarification
          Airtel customer support has been notified about the posted complaint.
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            M
            Mahaveer verma
            from Delhi, Delhi
            Jan 28, 2015
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            Address: Jaipur, Rajasthan

            I Mahaveer verma, my post paid mobile no- [protected](CUG- DMRC/JP). My residence at H, -155, Padamavati colony-B, near Mansrovar metro station, Jaipur, on this place mobile network not available in room & outer area of home. I complaint many times on your customer care but no any result found. many times i want urgent calls, but not carried out call due to not availability network, also i taken mobile data plan. above said in area airtel network range is very low and every time mobile network manually to select. Please my problem to soled out as soon as possible. I advise to airtel, network range set up high, if already high then new tower to install for mobile network to decrease.
            Airtel customer support has been notified about the posted complaint.
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              A
              Amba Lal Mathur
              from Chennai, Tamil Nadu
              Jan 27, 2015
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              Address: Jaipur, Rajasthan

              My Airtel Prepaid No. is [protected]. I have recharged for data uses on[protected] for Rs. 103 for 3G data uses for a vailidty of 21 days with data uses up to 300 MB. It is sorry to say that no data service is available from today while none of the above, validity and data uses have been used fully. Kindly look into the matter and resume my services. Amba Lal Mathur eMail: [protected]@hotmail.com [protected]
              Airtel customer support has been notified about the posted complaint.
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                G
                GirishDeshmukh
                from Ankleshwar, Gujarat
                Jan 27, 2015
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                Address: Pune, Maharashtra

                I had small talk with Airtel customer care executive, as per converation with him he is not able to stop this service. He said that there is no service active on your airtel no. Still I am getting messages(Jokes). Anyone know how to stop this? Thanks in advance
                Airtel customer support has been notified about the posted complaint.
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                  S
                  Shafakath rehman
                  from Nadapuram, Kerala
                  Jan 27, 2015
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                  Address: Chennai, Tamil Nadu

                  Hello, I have been in Airtel for the past 3-4 years . I went to the Airtel showroom which is located in Okkiampet. Which is the worst Airtel showroom ever. They dont have any politeness towards the customers which is not expected from an reputed telecom service. Take it as a feedback. Kindly teach them what has to be done in an Airtel showroom. I asked them what are the documents needed for getting a new VIP postpaid connection. They say it is not available and they dont know anything about the documents needed and stuff. I felt there was no use of me going to the Airtel showroom and came out and called the customer care at 121. They also didnt know anything about the documents needed for it and asking me to go to other airtel showroom just for a normal information. At last I had to mail to 121. This is so annoying. I have traveled almost 60kms just for this in the hot climate. I request you to let me know the documents needed for the VIP number. I shall quit airtel if this is how you going to treat your customers. This is not the first time I have been to that showroom. Thanks Elias TIME IS MONEY. TREAT EVERYONE AS EQUAL IS WHAT INDIA HAS TAUGHT ME.
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    murtoz
                    from Delhi, Delhi
                    Jan 27, 2015
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                    Address: Purba Medinipur, West Bengal

                    Airtel had provided me two special offers one is 120=120TT and promo of Rs 13 = 1.2ps/2s fo 60days. But when I Recharged for those services They give 103.81 for Rs 120 and promo for only 3days for Rs.13. When I mailed them, they told these services are unavailable. They are doing these types of cheating business.
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      ankurjoshi83
                      Jan 27, 2015
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                      Address: Pune, Maharashtra

                      My airtel 4g Broadband stopped working last friday 23rd Jan 15 and i had raised a complaint about it. They told me that the issue would be resolved in 48 hours. I called them after 48 hours and I was told that my complaint was cancelled (without resolving) automatically due to some 'technical issue'. And since then I have been following up with them and all they do is lie. They say they will send someone in 4 hours, half day ..bla bla.. and they dont even bother to call/email/mess. Now they cooked up some new date saying that the issue would be resolved by 30th Jan 15. I have never seen such unprofessional bunch of liars.. who think customers are fools and should be treated with utter disrespect
                      Airtel customer support has been notified about the posted complaint.
                      pathetic service
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                        D
                        divya aswani
                        Jan 27, 2015
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                        Address: Pune, Maharashtra

                        I have already paid the bill for my postpaid airtel number (mysore, Karnataka connection) for november and december'14 . Then I cancelled the number in december after the bill cycle. Customer care said that i will get some 50 to 100rs bill for the days in between the request to close and closing. I didn't get any msg for the bill the whole december and in january suddenly i get a call that my bill amount is around Rs1300. Even after that when i wanted to pay it online it says that number doesn't exist which is obvious as the number was closed during mid december. The fine over the bill is increasing day by day. My airtel postpaid number was : [protected]
                        Airtel customer support has been notified about the posted complaint.
                        Feb 02, 2015
                        Updated by divya aswani
                        i have called Karnataka postpaid service desk. Even the lady there was not sure what is going on. So she got my number and said that her manager vil cal me back within few hours but there is no response yet. The bill amount just goes on increasing because of the fine.
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                          Jaikumar Bothra
                          from Chennai, Tamil Nadu
                          Jan 27, 2015
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                          Address: Mumbai City, Maharashtra

                          I had been an Airtel Billing user and had been active since portability from Loop to Airtel since last year. While i had been on roaming till 26th night, Yesterday early morning 26th Jan around 6am, i found warning in my mobile that my data limit which i had set in warning had crossed the limit. I just checked out by sending an message at 6.30am from mobile "DATAUSE" to 121 and got a reply that 46MB data was used till 4.03 am. I rechecked it again around 8am and it was showing the use of 434MB 3G Data till 7am. While my mobile battery drained on 25th night so i kept on charging and left it on table. All my application as well as other GPRS n Tethering was off; so how come i am getting that 388MB extra. I feel something fishy about the issue as my average Internet usage in last 6 month is 250MB and this time it is showing 434MB(that too 388MB in 2 hours) in 6 days(Billing cycle is from 20) I use it mostly for Watsapp application and in some case may be Internet browser. All my downloads happen on WIFI as it is installed at office as well as home. I hope the company will look into this matter and reverse all that data that had been added erroneously and do the needful. Regards Jaikumar [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Bothra,

                          This is with reference to your post dated 27 Jan. 2015. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                          We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                          Look forward to hearing from you.

                          Regards
                          Saurav Ahlawat
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            B
                            bonypatel36
                            from Mumbai, Maharashtra
                            Jan 26, 2015
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                            Address: Ahmedabad, Gujarat

                            My id: [protected] and Mobile no. [protected]... I'm not using Airtel DTH service from last 6 Months but I received SMS and Calls Regularly with different scheme. Recently I received sms and call which offered me to recharge with 6 months and get extra 6 months. I have all messages and call details related schemes. But today i recharged of 6 months 1580 Rs after confirmation and after recharge Custemer care employee says there is no any Scheme. Really it's a big fraud. I want my offered back means extra 6 month validity, total 12 month... i want justice in anyway as early as possible...
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Patel,

                            This is with reference to your post dated 26 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                            Regards,
                            Saurav Ahlawat
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              Om bind
                              from Mumbai, Maharashtra
                              Jan 26, 2015
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                              Address: Mumbai City, Maharashtra

                              Hi, I am Omprakash Bind and I am a one of the Airtel's Customer who has been charged more bill again and again . You Guys have wived off many time but now I am really pissed off by Airtel services and Airtel customer support representative. Let me explain what exactly happened this time. I requested you to please convert my postpaid plan into prepaid. Still i will not get the prpoer and satisfactory service then will will definitely to portability chnange service. Mobile no: [protected] email:- [protected]@rediffmail.com
                              Airtel customer support has been notified about the posted complaint.
                              Dear Customer,

                              This is with reference to your post dated 26 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards,
                              Saurav Ahlawat
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                urs2006
                                from Bhopal, Madhya Pradesh
                                Jan 26, 2015
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                                Address: Bhopal, Madhya Pradesh

                                dear sir, my name is MOHAN KUMAR GUPTA & my customer ID is [protected].(Airtel digital TV) i am very very frosted, from your service and i am facing same type of problem from one year, & this type of problem is arises two time in one year, always when i recharge my account of airtel digital tv i found signal error evertime. i don't know why this type of problem arises & your staff also don't know. i have recharged my account this on month 25 january 2015 & when i switch my tv on i found signal error of B001. dear sir please take a need full action, other vise i have to take some need action against you. Mr.Mohan Kumar Gupta Contact no. [protected] customer ID: [protected]
                                Airtel customer support has been notified about the posted complaint.
                                Dear Customer,

                                This is with reference to your post dated 26 Feb. 2015. We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                Regards,
                                Saurav Ahlawat
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  Parmanand Padal
                                  from Mumbai, Maharashtra
                                  Jan 26, 2015
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                                  Address: Mumbai City, Maharashtra

                                  I have opted Rs. 199.00 CUG plan in which there is unlimited 2G Internet + 10% discount on bill an converted my prepaid number to postpaid. Now I have received this month bill(11Dec to 12 Jan) amounting to Rs. 404.99 in which Rs. 278.44 is charged only for mobile internet usage. Why this anomaly? Kindly redress my problem and issue rectified bill for the above period to enable me to pay the bill at the earliest.
                                  Airtel customer support has been notified about the posted complaint.
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                                    nagarajulawyer
                                    from Coimbatore, Tamil Nadu
                                    Jan 26, 2015
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                                    Address: Hyderabad, Andhra Pradesh

                                    My Cell.No[protected]
                                    I am Nagaraju Advocate Through my Bank paid Rs.200/- towards talk time of my friend mobile, No. [protected]

                                    amount deducted in my bank acccount vide nassage :

                                    26-Jan[protected]Jan-2015)
                                    TO TRANSFER
                                    INB BHARTI AIRTEL
                                    [protected]IG00MODFN7 TRANSFER TO [protected] STATE BANK OF INDIA O
                                    200
                                    But Talk Time of Rs.200/- not added to my friend mobile
                                    Register complaint and enquire and do the need ful
                                    Nagaraju Advocate
                                    Airtel customer support has been notified about the posted complaint.
                                    i WILL POST MY COMMENT AFTER YOUR ACTION
                                    My Mobile.No. [protected] and How to get airtel customer id
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                                      D
                                      ddias
                                      from Delhi, Delhi
                                      Jan 25, 2015
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                                      Address: Kolkata, West Bengal

                                      Respected sir/madam I am a regular user of a Airtel prepaid mobile sim. Which no Is [protected]. I want the previous six months call history details, eg. Incomong outgoing miscall sms, for a very urgent work. If you provide the details with my email id I will oblize to you. My email id is -- [protected]@gmail.com Plz do the needful as soon as possible. Thanking you.
                                      Airtel customer support has been notified about the posted complaint.
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                                        Rajeswari Thangapandian
                                        from Hyderabad, Telangana
                                        Jan 25, 2015
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                                        Address: Madurai, Tamil Nadu

                                        customer service people are very irresponsible though they are charging for the services and useless to call to get their help.if we ask for a help they will make Decisions themselves to denying our request. For an example if you send a sms for one value added pack it will show that it's invalid and again if we try to do again it will get activate with Double charges. Regarding this if we call this customer care they will say that which is our mistakes and there is no option to cancel any value added pack even if it is activated by themself with Double charges. Then stupidly they will answer that two same pack can be utilized by one number / customer by paying double charges. They will make any plans at any time to steal the customer's money. Does mean we should not keep money in our account balance morethan 10 rupees:@ Let airtel people note that I m gonna Change the network soon by this month and I will surely suggest my friends to not use this network anymore I frustrated with the irresponsible answer given by the customer service people Mr. Satish, Mr Rajesh, Mr. Vishu. These people attend the call on 25th Jan 2015 at 20 hrs Advance wishes for HAPPY REPUBLIC DAY Regards Rajeswari Madurai
                                        Airtel customer support has been notified about the posted complaint.
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