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Airtel Complaints & Reviews

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Updated: May 20, 2026
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B
bhavna12334
from Mumbai, Maharashtra
Jan 22, 2015
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Address: Kanpur, Uttar Pradesh

Dear sir Mera mob number [protected] hai ye sim 27 dec 2014 ko no service batane laga to maine 31 dec ko airtel care se duplicate sim Number[protected] 1 H-2EC ) hai ye maine 1 janwary ko li thi magar abtak ye sim mera pass mob me lagate hai invalid batata hai aur care me phone karo to wo kahte apke mob se paise transfer kiya ja rha aur use bat ki ja rhi hai sir mai rahta kanpur me hu aur paise mere mp me transfer kiya ja rha sir maine har jagah mail kar di hai magar meri koi sunwayi nhi ki ja rhi sir mai mahine ka 25000 ka recharge karata hu mere sim 8500 rupay the jo 31 dec se lagatar transfer aur khatam kiye ja rha hai sir plz meri hel kare mera alternat number [protected] sir mere 6500 kat chuke par abhi bhi mera sim chalu nhi hai plz sir kuch kijiye warna sara balance 0 ka diya jayega is bat ko maine aittel ke nodel officer ko bataya tha magar unhone dhyan nhi diya aur mera sara balance lagatar transfer kiya ja rha hai plz sir kuch kijiye
Airtel customer support has been notified about the posted complaint.
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    Kiran Kotari
    Jan 22, 2015
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    Address: Bangalore, Karnataka

    Sir my Huawei Honor Holly had been robbed near Bellandur, Bangalore 560103 on Wednesday 21th of Jan 2015 .I have done complain in HSR police station kindle please track the IMEI of the mobile please which had the following number [protected] & [protected] kindly contact me on [protected]@gmail.com IMEI Number : [protected] & [protected]
    Airtel customer support has been notified about the posted complaint.
    May I know the status on Tacking my mobile IMEI Number.
    Dear Ms. Khothari,

    This is with reference to your post dated 22 Jan. 2015. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      jagadishmanjula
      from Bengaluru, Karnataka
      Jan 22, 2015
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      Address: Hyderabad, Andhra Pradesh

      DEAR SIR /MADAM i want my e bill with address in www.airtel.in i go for my account login in otp password it comes an error this my main problem so many times i talk to customer care executives he told to me it is online process how did it will come with full details this is my number [protected] & my mail id is [protected]@gmail.com
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        G
        gilu868
        from Manoharpur, Rajasthan
        Jan 22, 2015
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        Address: Dadra and Nagar Haveli, Dadra and Nagar Haveli

        Sir..I am using airtel post paid connection since Last 6 year withount any pending bill...but in month of october 2014, I hv received a msg from ur company that ur internet charges increase from December...sir I hv using 199/- interiet unlimited pack on my nomber...& new charges is 249/- in place of 199/- plan & remaing benefit is same as per Old plan...but ur company start othet pack 175/- in only 1 gb without aay my concern or any without information via msg or phon confirmation. ...I contact ur care center..miss jalpa patel told me its company policy I cant any help sir...I asked to her plz give me ur senior autrity no. But she told me I cant provide sir...ss sir plz give me explaination that how ur company activate other plan without any costomer concern or without any information...plz solve my matter...
        Airtel customer support has been notified about the posted complaint.
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          rrohi76
          from Mumbai, Maharashtra
          Jan 21, 2015
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          Address: Bangalore, Karnataka

          I was airtel customer for 11 years. I changed my connection to FTTH recently and there was problem in phone. I raised complain 3 time and each time complain was closed without even calling me. I requested to cancel services and person called me for reason. I told reason of bad phone connection and he promised to fix in 48 hours. Finally it was fixed in 36 hours. This didn't close the cancellation request and 3 days later suddenly services were cancelled. I called back customer care and he restored wit in 5 minute. 2 days later again all services cancelled with old cancellation request and I am struggling to re-activate since last 5 days. I decided to go with other vendor now. Mr Bharti Mittal : If you services keep going like this, market need just one strong player to throw you out of market.
          Airtel customer support has been notified about the posted complaint.
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            J
            Jayakrishnan L
            from Bangalore, Karnataka
            Jan 21, 2015
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            Address: Bangalore, Karnataka

            Hi, I have requested for Number porting from Vodafone to airtel atleast 2 week ago. Submitted all the documents, address verification done, but still I have not received the airtel sim. I was promised by airtel that some one from arttel will come and provide me the sim but no one has come yet. I called Airtel customer care multiple times and they kept on telling I will get the sim soon. Now my Vodafone sim got disconnected and now I am on Blackhole. Please direct me how to go to Customer Court and make them pay for the troubles caused me.
            Airtel customer support has been notified about the posted complaint.
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              Vivek Soni
              from Bhopal, Madhya Pradesh
              Jan 21, 2015
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              Address: Bhopal, Madhya Pradesh

              Also please strictly note that please don't irritate me calling every now and then on my phone rather either contact me through mail or wait till you have final solution before calling because executive keeps on calling with same rubbish questions of issues. Issues are as under : 1. I am trying to activate pocket TV on my mobile but despite of so many trials since last few months it's still not working. 2. When I request for adding any channel from my RTN, request is not processed while earlier it never took more than 5 minutes. So please look in to the matter and provide solution immediately. Again do not irritate calling on mobile rather use mail for communication. I will send copies of this mail to as much as mail id's I get of airtel customer care so as to reach to most senior authorities. Attached : IMAGES OF MESSAGES RECEIVED AS REPLIES OF REQUESTS. Regards Despite of sending above mails they are least lenient to even respond.
              Airtel customer support has been notified about the posted complaint.
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                Vikram4290
                from New Delhi, Delhi
                Jan 21, 2015
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                Address: Gautam Buddh Nagar, Uttar Pradesh

                I want to update my Billing address. So as per discussed with your Customer care Center I went to Sec - 22, Noida Airtel Customer care Center. I reached there at 10:00 AM sharply as per your Operating hours. But i found that there the Airtel Store still not Open. Your executive reached there at 10:20 AM (20 minutes late from Scheduled). I request him to update my Address but he instantly replied me to go Sec 25, Noida Airtel Center. He don't want to listen me.After that I went to Sec 25. Same thing happen there they told me to go Sec 18, Noida. only Sec 18, Noida Service Center have authority to update anybody address. On next day i.e 17th January at 10:00 AM I reached Sector 18, Noida. Again your Airtel store not opened. After waiting for 15 mins an executive opens the Center somewhere around 10:15 AM. When I entered inside he rudely said that wait outside. We need 10 mins to open store. I said your are late why I should late. He again replied rudely WAIT OUTSIDE. After 10 mins when i tried to show my Address Proof without seeing anything he replied me "YHAN ADDRESS UPDATE NHI HOTA" Airtel have no policy to update address by visiting to Airtel office. You need to drop an Email for the same with Address Proof Agreement. On 17th Jan evening I raise a request and I got a confirmation email as you can see in trailing email below. Today 21 Jan, when I contacted to your Customer care over phone somewhere around at 05:02 PM your executive telling me you need to visit Airtel Center as you can't update address by email. I told him that your Airtel Center told me that Airtel have policy to update address by email. He declined me. I am not sure the executive name was Rohit. I request you please update my address and take strict action against all of your executives. If you have not taken this strict action I will try from my side to Rollback all of your Airtel Corporate Connections in my Organization and port them into some other Telecom company which have interactive Customer care. Thanks, Vikram Bakshi Voice: [protected]
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                  CHANNA VISHNOI
                  from Bali, Rajasthan
                  Jan 21, 2015
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                  Address: Barmer, Rajasthan

                  प्रिय सर आपसे निवेदन ह की आप हमारी हेल्प करे मेने आज तक कोई अन्य सिम प्रयोग नही की ह जिश्के कर्ण आप कुस तो ऑफर दे दिश्से में और अन्य ग्राहक खुछ हो और आपका फायदा हो
                  Airtel customer support has been notified about the posted complaint.
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                    H
                    HIG 60
                    from Chennai, Tamil Nadu
                    Jan 21, 2015
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                    Address: Krishnagiri, Tamil Nadu

                    My no is [protected] I Was Recharge Online Through my ICICI Credit Card on 16 th Jan 2015.Recharge amount is Rs.197. 3G IGB 28 Days Scheme.Second Time I Recharge it with the same amount.That also Shows in my Account. This is not Accepted by your Side Ie. First Time Amount, but amount Deducted my card. Immediately I Call Customer Care & Asked Them.They Said With in a week That amount return to your card Account. Amount not creditted Till Now.Card statement shows it's outstanding. Kindly do the Needful Thanks & Regards M.B.Jebakumar Carborundum Universal Ltd Hosur Contact No [protected]
                    Airtel customer support has been notified about the posted complaint.
                    Dear Customer,

                    This is with reference to your post dated 21 Jan. 2015. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                    Look forward to hearing from you.

                    Regards
                    Saurav Ahlawat
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      S
                      Sathish7074
                      from Bengaluru, Karnataka
                      Jan 21, 2015
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                      Address: Bangalore, Karnataka

                      I have bought the following package on Jan 13 through online using my credit card. "146 66 ISD mins across 30 countries for 15 days 129.94 16.06 15 Days discounted tariff recharge". I made 3 calls on Jan 15 to US totalling around 50 minutes. Instead of deducting the money from the international package, my regular account was deducted for around 400 Rs for the 3 calls. I talked 5 different representative (4 on 16 Jan, 1 on 19 Jan) and all accepted the mistake and confirmed me that it will be fixed asap. Today (Jan 21) I talked to Priyanka and she surprised me by saying that the package sold through Internet is wrong. As for she is concerned there is no package exists. I think I am being tricked. I have paid Rs 146 for the package and made calls assuming that my regular account won’t be deducted.
                      Airtel customer support has been notified about the posted complaint.
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                        vemul17
                        from Hyderabad, Telangana
                        Jan 21, 2015
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                        I have paid Property tax amount of Rs.2192.03 for FY 2012-13 and 2013-14 through credit card on 31.03.2014, the amount was deducted from the credit limit but i did not get receipt for the payment. The status is not updated in the ghmc website. As on date, the due for payment is showing as the tax arrears for that two years and current year 2014-15 tax. Please find below the PTIN details: Assessment No : [protected] Owner Name : VITTAL P H Door No : 12-1-1/B/41 Tax Due Details as on Jan 2015 Arrear Tax : 2146 Arrear Tax Interest : 861 Current Tax : 1246 Current Tax Interest : 72 Advance : 0 Bounced Penality : 0 Total : 4325. I request you to consider update the GHMC site and records with the payment made for Rs.2192.03 at the earliest enabling me to make the payment for the current year tax amount.
                        Airtel customer support has been notified about the posted complaint.
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                          Dinesh chad
                          from Mysore, Karnataka
                          Jan 20, 2015
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                          Address: Bangalore, Karnataka

                          Dear sir hope u doing good.i am dinesh chand from bangalore kormangala area. a day i got the call from tata docomo mobile customer care that they r giving offer like 350 rupees per month rental n 9 hour free talk time n unlimited 3g for every month. and i took that offer but latter tata docomo company is saying that is wrong information.and also i hav audio file of proof.they taken 400 rupees security advance also. but now they refusig for that that offer.my contact number is +91-[protected]. i wants to file the case againts tata docomo compay.pls help me how to that.
                          Airtel customer support has been notified about the posted complaint.
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                            Dhavl1011
                            from Pune, Maharashtra
                            Jan 20, 2015
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                            Address: Pune, Maharashtra

                            I am airtel user since long period. My number is [protected]. The airtel people given me offer to convert prepaid connection to postpaid connection. I accepted this and submitted all the relevant documents to the airtel executive. They have taken my documents twice and verified number of times on telephone. They had also taken security deposit of Rs200 during document submission. 8 days are gone, the postpaid number still not activated. The person who offered me this offer does not responding my calls. The 121 customer care is also not even registering my complaint. They have given me false information that the number will activated with in 2 days. Now nobody in airtel is helping me to out from such mess. I am regretting now for the acceptance of such offers via telephone. They have wasted my precious time while talking number of times during that period.
                            Airtel customer support has been notified about the posted complaint.
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                              VAIBHAV GARG
                              from Delhi, Delhi
                              Jan 20, 2015
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                              Address: New Delhi, Delhi

                              I am in roaming from last 2 days. from tomorrow 19th January 2015, till today, I have got more than 10 calls from airtel customer care for no reason. I am getting calls from number +91 [protected]. Is it game or airtel want to frustrate their customers. Please sir, have a look for the problem. Can't tolerate that much calls from customer care for no reason. Will change my service provider if it will remain same.
                              Airtel customer support has been notified about the posted complaint.
                              I am also ggetting continous calls from this number in roaming. Its shocking to see Airtel getgetting engage in such practices
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                                S K Guptaa
                                Jan 20, 2015
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                                Address: New Delhi, Delhi

                                Today on 20th January 2015 when I contacted Airtel at about 3.25PM the executive was very rude. When I pointed out he started abusing me. The person is like cancer for such a big company and should be shunted out. S.K. Gupta Mob [protected]
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                                  rosselsa
                                  from Delhi, Delhi
                                  Jan 20, 2015
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                                  Address: Ernakulam, Kerala

                                  on 19.01.2015, I am soji roy, mobile no.[protected] has recharged for Rs.150 by online netbanking. Same time the same amount has debited in my bank a/c, but till this time this is not credited in my mobile recharge Please do the needful, or can i talk to the customer care executive in which number.
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                                    jeg13
                                    Jan 20, 2015
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                                    Address: Madurai, Tamil Nadu

                                    I came to know that airtel has deducted Rs. 125 from my balance just like that for no reason. I was in international roaming and I didnt use for voice or data calls, but huge amount was deducted. I was having balance of Rs. 250+ & I recently recharged for Rs. 250 on 15.01.2015. I request airtel to put back wrongly deducted money immediately to my account. Mob. No. [protected]
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                                      Prashanth Raghu
                                      from Chennai, Tamil Nadu
                                      Jan 20, 2015
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                                      Address: Bangalore, Karnataka

                                      hi all, I have a CUG plan for 299 per month which give 750Mb of 3G mobile data. Whenever a bill comes, I see that if the actual usage showing in mobile is 650MB or whatever. In the bill, it will show with +100Mb or 150Mb extra data for which I either have to pay extra 3rs per MB or I have to stop using Internet for rest of the month to avoid excess usage. I have lodged complaints 3 times under air el 198 customer service cell, but none have worked out. This month, for the month of Jan (21st bill date), they are again telling that I have consumed 200 MB extra after the actual usage i.e. 750MB+200MB, total 950Mb. Please, provide a justice for my problem. Prashanth Raghunath [protected]
                                      Airtel customer support has been notified about the posted complaint.
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                                        U.C.Pandey
                                        from Dhaulpur, Rajasthan
                                        Jan 20, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        My mobile number number is [protected]. I have been using Airtel Mobile (prepaid) service since more than 20 years. I have recharged with Rs 500/-. However, I am receiving some SMS for which Rs 5 or some time Rs 1 is being deducted. I have not requested for such services. I request you to please remove all such unauthorized chargeable services from my plan, as I only use talk time and SMS. Dr U.C.Pandey
                                        Airtel customer support has been notified about the posted complaint.
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