Airtel Complaints & Reviews

Today at 1447 Hrs I called Customer care and spoken to Mr. Singh (Sr. Team Leader) through my mother's no [protected] about my compliant no PR[protected] which is pending since 20th Jan (SMS received on 20th Jan saying "we will get back to you in 2 hours) and on 23rd Jan Team Leader Mr. Pankaj had assured me that he'll resolved the same in max. 72 Hrs. Later received a call from [protected] at 1450 Hrs (Customer care staff ) who abused me. "I would like to know if customer is still considered as God as only Devil can abuse a God??

Sir/madam, Kindly arrange to shift my fixedline & broadband connection no.[protected] . Connection presently working at TF - 05, dutt villa, napier town Jabalpur MP 482001. Now it is to be shifted to flat no. 104, Golden Home Near Ashiana apptt., infront of Naveen school, Napier Town JABALPUR MP 482001. Thanks Abhash Kulshrestha

I got new sim [protected] I called up to change my post plan.my previous plan was 299 with 6 packs I opted for [4local calls+2national roroaming], then I call to change the pack to [4 local calls+1 local&national sms+1national roaming] I ask him twice which plan you have change he said I have changed to 4 local calls+1 local&national sms+1national roaming after I hang up the call I got msg that ur plan changed to 3 local calls+1 local&national sms+1national roaming then I call back to customer service postpaid department he said sorry we can't change any thing after I ask for supervise person first he transfer to wrong department then same thing again then transfer tto different department then they hang up the call ii want my plan should be [4 local calls+1 local&national sms+1national roaming] please solve my problem as soon as possible Jaskaran [protected] Alternate no: [protected]

i am retailer my no.demo.[protected] using 3years i am alrady using free hellotunes last 6months.i am calling customercare automaticaly deactivated, i am not telling deactivated.pls check recordig and pls solve problem.pls activated freehellotunes.

I have been having problems related to Airtel's monthly data usage. My monthly data usage has considerably increased in a short period without any change in my internet surfing habits. There has been a huge amount of data theft or loss even with the computer and/or the router being switched off. And I've noticed this huge jump in data usage from the month after the Airtel Smartbytes Service was launched. My average monthly data usage was less than 20 GB initially. After airtel launched its smartbytes service, my data limit went dry on the 15th of every month (monthly billing cycle 25th of every month). Whereas, my monthly internet usage remained the same. I later upgrade to a 30 GB plan, which worked fine for about 2 months, post that, the same problem. I then decided to upgrade to an 80 GB plan, which again worked fine for just a month, however, I've started facing the same problem again. And the data limit would go dry just within just 15-20 days. And all this data usage/theft, without my internet surfing habits being changed. I mean, how can I go from a 10GB monthly data usage to 80 GB, with same internet surfing, and still its falling short every month. Apparently, I'm not the only one having these problems and after reading the above comments, I'm convinced that airtel's system is rigged on purpose or whatever. In a way, we're being forced to buy smartbytes and the customer service, as usual, is of no help in this regard. Please bring this matter to light and someone help resolve this. Jagadish Reddy Bangalore

i am an 8 year old patron of airtel. i lost my phone and got a duplicate sim issued its a been a week and my number is still not activated have been following up call centre and airtel gallery on a daily basis and even on mails no one is even ready to help no replies to mail or customer complaints is this the kind of service expected from the leading telecom company simple pathetic to say the least Avijit alternate contact - [protected]

Hi, My number is [protected]. And i saw i lost around 15-20 rs on jan 2015 saying download data but mobile data is off. I called customer care and he said my zero rental plan is active by default which charge even though iam not using it. I didnt activate this service and no one told me this service is up. Please take necessary action.

Dear sir/mam, I am facing alot of problem due to low signaling in my home town area.it create alot of hurdles during the conversation.kindly resolve this issue.my whole village is facing this problem.my all family members are having airtel ' network.so pls do this need ful Village-Gaighat, reoti dist-ballia 277209 contact no-[protected]

Madam/Sir, I live in new Delhi Malviya Nagar, I purchased your new 3g.sim, no. [protected], with 3g. service dated on 8/12/2014, and purchased/charged your internet data pack of Rs. 255, Further I want to your kind attention that your above mentioned 3g. service is being Disappeared for 3 to 6 hours out of 24 hours. daily.and also, whenever your 3g. service available I try to use "You tube" for any video songs always shows buffering. By this mail I want to inform you that Earlier I was using VODA 3g. service with that I had some bitter experienced due to that I purchased your 3g.sim and your service, to get rid of Voda, But this end I am facing above mentioned problem. You are requested that kindly rectify the above mentioned problems. Thanking you, Narinder Jeet Singh

airtel has hired in thier appellate / nodal dept. who try to be oversmart. According to them they are always right and customer is always wrong.Hence I have port out my service from airtel, How can airtel expect me to pay the bill without sending me the bill. Despite of repeated request no bill is sent to me yet. My service is barred due to the same now...

My number is [protected]. I have recharge Rs.200/- through internet banking. The amount was debited from my SBI account but the amount not credited in the above number. Please take necessary action to recharge the above no.

For quries call [protected],

Thanking You,
Expect your early reply.

Hello, Today, 23rd Jan 2015, i purchased a recharge card and when i scratched it some digits of the PIN code were lost. So please kindly help me to recover pin. Below are the details of my purchase, Top-UP Voucher: Rs 20 Serial No: [protected] PIN : 9*2*5417*2058295 Phone No : [protected] Also after trying to recharge repeatedly i got a message saying, " You are Barred from this service " . Please kindly look into it as soon as possible.

Sir...Yesterday, i got a service message that "check your offers and buy or create your own pack, click Free "http://airtellive.com/129store" "But i lost my 50% of balance due to entering to this site, i called customer care, but they didn't solved my problem...So please Recredit the losted money to my account.

well i lost my phone while i ws travelling in bus.! i remeber i saw mobile while i ws boarding bus, but later after few minutes i realised my phone ws missing.! immidately i visited service center wich was closed because of late night. than i called customer care where they said they cant cancell since the sim s postpaid provided by company..! wt the hell y cant te cancel if ts corporate sim?? well please do block my as soon as possible so that, problem may be avoided! plz


Myself
Shankar prasad V B
[protected]
imei [protected]
i lost my sim while travelling in bus from maddur to mandya!


plz do convey result of request and my email is [protected]@gmail.com

My mobile no.is [protected] My account has been deducted by rs. 63 Your persons are telling that I had used internet . But no internet has been used. Please check fault of your system . I don't want to donate my money in your company. I want my money back.

Sir/ madam I am dr. Premkumar. I purchased an Airtel data SIM card on 21january 2015 with number-- [protected]. It was activated at 8pm on the same day. I hardly used the data card which according to my estimation would be a few MBs. I turned the data on the next day that is 22january 2015. To my utter surprise the stats said I have used 6 GBof data!!!. The customer services are not able to help me. Please find the reason behind it and resolve the issue. In case this can't be resolved (as the customer support said) I want the connection to be disconnected, since u have had enough of such issues with Airtel earlier also. Please respond. My mail id [protected]@gmail.com.

Dear sir I am deeply aggrieved to inform you that Airtel co is stealing MB's from my connection No. [protected]. I was downloding a program worth 52 MB but as soon as the program was over it has shown deduction of 85 MB. The second attempt was not made and it has shown deduction of 152 MB (left over balance). P l do justice in this regard or else there is demoralising effect in continuing for service with AIRTEL. Please take action against the individuals who are providing deceitful and degenerating service to the customers and return my stolen MB's in my account as early as possible. thank you ARUN KUMAR TIWARI Mech Er BHEL Haridwar

I had an extremely disappointing incidence with Airtel Customer support for a complaint of my landline and broadband number[protected]. In December 2014, there was an issue of frequent signal drop in my connection for which Airtel executive visited and tried to correct the problem. But, immediately following the job, the VOD connection of “Tata Sky”, which runs on Wifi, stopped working (although the net was working). I made frequent complaints initially with Tata Sky and after several visits, they couldn’t find any fault at their end and so concluded that the fault is at the Airtel end. I spoke to Airtel customer service ([protected]) a couple of times explaining them the problem but they refused to acknowledge it as their problem, also refusing to arrange any visit by a technical person. As this was a dead end for me, I subscribed to another broadband service and as expected, the VOD of Tata Sky started functioning immediately with the new service, proving that the fault was indeed at the Airtel end. I must say that Airtel customer service is lousy, inconsiderate and inefficient. Airtel must apologize for wasting my time as well as that of the Tata Sky people who were kind enough to send their personnel to my house at least 5 times in a month for no fault of theirs.

I have done a big mistake by trusting Airtel money and keeping Rs 9, 500 in the airtel money account for 2 months. And now they have blocked the registration of the sim card and hence forfeited my money left in the wallet. The number is [protected] and i got the number and a handset as a gift on my birthday. Now, when asked airtel says, the person on whose name the simcard was purchased already has more than 9 sim cards and hence this number has been blocked. So i have to get the details of the person and go and activate the number. This is not possible obviously as this is a gift and i cannot ask anyone to give me their verification details. Next solution they give me is submit the documents with which i opened my airtel money wallet to any airtel store nearby and get a power account and use similar details to open this power account so the Rs 9, 500 can be transferred to the reactivated wallet. This is lame, To open an express account, they never asked me to provide any verification details, because transactions will stick to basic that is nothing above 10, 000. In any other e-wallets, the companies always ask to provide verification details and verify them before opening any account for example, paypal, paxum or even vodafone m pesa in India. So, when airtel never objected to register for an airtel money account, today why do they seize the money and will not transfer unless same airtel money details for verification are provided? What kind of logic is this? They compare themselves to bank, but a bank will not allow me to open a bank account without filling the KYC form and submitting verification details. Rs 9.500 is not a meagre amount and particularly when i need it. I kept it in the wallet thinking its safe over there but then when i trusted airtel, this is the way i got repaid. They will give 100 excuses not to give the money back whatsoever happens. And of course if i can provide all the transaction details, including txn ids and even the airtel money account details with which i opened the account, that should be enough to verify myself for an express account, because thats all it asks for when we register. If the registration process is so loose, why do you put so many restrictions during transfer? I have all the transactions proof screenshots, even the mobile on which i put the simcard is with me, so what more verification do you need for an express account. All those are lame excuses just to snatch customer's money from wallet. SHAME ON YOU! People like me trusted so much, and got cheated and fooled.

Hi, I am using a Post paid connection of Airtel(Mob No: [protected]). I was using a Corporate plan of Rs:375 and on 2nd November 2014 I upgraded my plan to 499 MY Plan. I had used 1000 MB data out of 1024 MB Bill plan while changing the plan. The consulted executive told me that there will be no extra charges as I have not crossed the data use limit. New plan should be calculated on daily basis where I will be getting 1300 MB for 1 month . So it will be 303 MB for 7 days left in that bill cycle. But I got an extra amount of 800 added in my bill towards data use. I raised a complaint in Airtel customer care and they have rejected the claim by giving no explanations. I called up the customer care again for registering complaint and all the time I got a reply saying that their supervisor will call me back for giving clarification, but i have not received any call from the center. Now outgoing call facility is cancelled in my mobile. Please check this issue and help me in getting it resolved through the consumer forum. Thanks, prasanth