Airtel Complaints & Reviews

Today on 20th January 2015 when I contacted Airtel at about 3.25PM the executive was very rude. When I pointed out he started abusing me. The person is like cancer for such a big company and should be shunted out. S.K. Gupta Mob [protected]

on 19.01.2015, I am soji roy, mobile no.[protected] has recharged for Rs.150 by online netbanking. Same time the same amount has debited in my bank a/c, but till this time this is not credited in my mobile recharge Please do the needful, or can i talk to the customer care executive in which number.

I came to know that airtel has deducted Rs. 125 from my balance just like that for no reason. I was in international roaming and I didnt use for voice or data calls, but huge amount was deducted. I was having balance of Rs. 250+ & I recently recharged for Rs. 250 on 15.01.2015. I request airtel to put back wrongly deducted money immediately to my account. Mob. No. [protected]

hi all, I have a CUG plan for 299 per month which give 750Mb of 3G mobile data. Whenever a bill comes, I see that if the actual usage showing in mobile is 650MB or whatever. In the bill, it will show with +100Mb or 150Mb extra data for which I either have to pay extra 3rs per MB or I have to stop using Internet for rest of the month to avoid excess usage. I have lodged complaints 3 times under air el 198 customer service cell, but none have worked out. This month, for the month of Jan (21st bill date), they are again telling that I have consumed 200 MB extra after the actual usage i.e. 750MB+200MB, total 950Mb. Please, provide a justice for my problem. Prashanth Raghunath [protected]

My mobile number number is [protected]. I have been using Airtel Mobile (prepaid) service since more than 20 years. I have recharged with Rs 500/-. However, I am receiving some SMS for which Rs 5 or some time Rs 1 is being deducted. I have not requested for such services. I request you to please remove all such unauthorized chargeable services from my plan, as I only use talk time and SMS. Dr U.C.Pandey

Dear Sir Mobile nos : :[protected], [protected] our address : SV Law associates, 26, 5th B Cross, IAS Colony, 16th Main, BTM Layout, 2nd Stage, Blore-76. With Reference to the given above mobile numbers, we have complained to you regarding the poor signal, but still no action is initiated, could you pls advise why are not able give us good service. Because of the above reason we are loosing business as well as customers.. will you bear our loss ????. we are basicly into profession of Advocacy and most of our bussiness on the Phone itself. Hope you understand our situation. If the same is rectified the same will be Highly Appreciated. Thanking you Vijayanand GH

Hi, i have deposited 250 rs 3 Month back to one of the airtel executive which came to my office for prepaid to postpaid migration ([protected]). He provided me a pay slip and told me that it can be refunded in my 2nd bill. Please refund my account and adjust it in my postpaid bill. Plaee find attched the screenshot of the pay slip. Thanks Madhuri [protected]

My credit card was misused to pay the AIRTEL bill as mentioned below on 19/01/15 "Your ICICI Bank Credit Card XXXX7007 has been used for a transaction of INR 4, 971.00 at AIRTEL PYMT-BILLDESK (January 19, 2015; 18:24:28 hrs.). Available credit balance on your card is Rs. 42, 029.00 and total credit limit is Rs. 47, 000.00." Kindly stop the payment made through this transaction and intimate ICICI and me accordingly after charge back. The intimation of this fradulent payment intimated to Airtel customer care immediately on 19/01/15. Thanking you V Muthukumar [protected]

Sir, My mobile number [protected] prepaid custumer . my special offer as on 19.01.15 is 3G 2GB data MRP 265 on airtel easy .i get this easy but benifit only 1.5 Gb 3g data . please get my 0.5 gb 3g data in my account shortly via airtel sevice provider...

Have contacted airtel customer care for converting my postpaid mobile no [protected] to prepaid mobile no. As instructed I have paid the pending amount and have submitted my documents at santhome Bharathi airtel showroom on 10th Jan 2015. They have informed that the prepaid Sim will be activated in 24 hours. It's been 9 days still the Sim is not yet activated. Also I have called customer care on alternative days to remind about Sim activation. They have mentioned that complaint have been registered and reference no[protected]. Seems like they wouldn't process the request until the next bill is generated. Please take necessary action for prepaid sim activation WITHOUT any further bill payment for this 9 days as its their fault that they haven't processed the request.

Dear Sir/Madam I am Yudhisthira Rout s/o- Hari Rout of address: Chattia, Gundichipada, Dist: Dhenkanal, State: Odisha, would like to bring into your notice that i have recently purchased a New airtel connection having mobile Number: [protected] which was successfully activated after verification of Name and address by dialing 59059 after which it worked for 10days very well, suddenly one day when i was busy in Medical case and wanted to make a call from my mobile i found that there is no incoming and no outgoing calls available, when ever i am dialling a number it says your mobile number is temporarily out of service please contact Customer care on 121, but when i am dialing 121 it says the same thing again, then tell me how can i contact customer care, even i dialled the no.198 then also it says the same thing. i have emailed to you regarding this above and in reply i got email asking again documents for reactivation, kindly clarify the where is the documents Gone which i have submitted to u before the sim activation??? I also have the acknowledge receipt as Proof of customer copy that is being given to me as a document receiving confirmation, now if airtel is not reactivating my connection within Next 24Hrs then i will not remain silent like that i will drag u to the court as i am myself an Advocate i dont hav to hire any lawyer for case proceedings, i will directly move to court and file a case of Fraud 420 for cheating and mental harrashment.as im totally fed up with this type of airtel services, such a bad service i have never seen, by keeping a mobile i have to use std booth all the time in this i have already lost Rs1000 near about amount that i will recover from Airetl only dont worry. in my home there is more than 9 connections i will port them out all to other operator immediately. This is my last email after this we shall meet in court if the sim services is not activated within the stipulated time period. Thanks & Regards Date: 19/Jan/2015 Your's Faithfully Place: Dhenkanal Yudhisthira Rout Contact No.+91-[protected] Email: [protected]@gmail.com

Sir, Your representatives from me have collected Rs. 400/- telling existing CUG customers are being given an opportunity of one more CUG for 6 monthly rental free and 75/- rent after 6moths. Believed on this I have paid RS 400/- but surprisingly your office demanding me to pay rent more than 280/- in two months after connection with other charges i.e more than 350/-. Sir, I submit that this issue is a serious concern from such a group of big organisation. Hence, I request you to kindly resolve the case and also I request you to deduct the amount I am due from my deposit of 400/- and seize the mobile no[protected] from now onwards and pay me balance amount. Sir, I request you to take care of such type of cheaters from your staff and they should be thrown away from your organisation.to safe gaurd the organisation. Regards, Bhima Shankar

I'm Sneh Ratn from Bokaro Steel City, Jharkhand my Airtel number : [protected]. Date 19.01.2015. Today I went to Airtel customercare Outlet at City centre, Sector-4, Bokaro steel City, Jharkhand complaining about my changing of my postpaid tariff plan. At the time of getting Postpaid connection I opt for Rs299 monthly plan But when i checked my Dec.2014 bill I noticed It is changed to 399 plan without any information, without any written application.on that behalf I ask about my bill tariff One of your customer care Executive Name Avijeet Kumar( Mob no. [protected]) talked me very rudely, misbehaving, used very rough language and scolding me like anything. I am very disappointing with your customer care executive.That fellow told me " Go and complain against me KOI MERA KUCH NAHI BIGAR SAKTA HAI." I have three more airtel connection in my family one more postpaid airtel no [protected](post-paid), [protected], [protected]. For this worst services from your staff member or Executive. please disconnect my all the four number or otherwise that fellow (Avijit kumar) say sorry in written and try to teach your staff that they never do such type of bad behavior with any customer . which affect your reputation in the market. This is not my mistake than why should i pay for 399 in place of 299 plan. change my plan from 399 to 299.

sir on 17 Jan 15 I recharge my mobile through freecharge but my amount is diducted and mobile is not rechare the diteal are blow Your prepaid mobile recharge for Rs. 98 is done! Dear Roshan keshri, Your recharge was successful. We hope you had a smooth and rewarding experience at FreeCharge. Below are your transaction details. [protected] Airtel, Rajasthan 0 Coupons Rs.98 Order ID : FCVA[protected] Date : 17-Jan-2015 Is there anything you want to share with us? Feedback, comments, suggestions or compliments - do write to [protected]@freecharge.in Download our Android App Recharge anywhere, anytime! Download Now! Need more help! For any assistence, contact [protected]@freecharge.in

sir, on 17 Jan 15 I recharge my mobile no [protected] through freecharge app my amount is diducted but still my mobile no [protected] is not recharge .its detail are Order ID: FCVA[protected] Transaction Amount: Rs.98 Operator Transaction ID: [protected] Recharged Number: [protected] so plz u do d needfull action . My mo is [protected] My email id is [protected]@gmail.com

Hello, Respected SIr/Madam, Me Mrs. Jayshree Pawar. Mere Uncle ne mere mobile me date 10/01/15 250/- balance ka karvaya tha, Aaj dopahar tak mera balnce 180/- aisa tha, Aur jab mene apna balnce 4.30pm ko chek kiya to 45/-Rs bata raha he. Isliye mene custmer care ko call kiya to o muze ye bata rahe he ki aapka balace aapke Reteliar ne vapas le liya he . mene pucha bhai aisa kyu? to bol te he ki galti se aapka recharge kiya gaya hoga isliye aapke retelier ne aapke BALNCE se paise kat liye he. Jab bhi mere mobile me jyada yani 150/- balance hota he to hamesha AIRTEL walo ka yahi natak rahata he. so pls aap mere paise muze vapas dilva de. AIRTEL walo ko to thikane pe lana hi he.

I'd tried to recharge my Airtel number [protected] online with 256rs for 3G internet pack but it's not done n money debited from my Punjab national bank account. I'd tried it again but same happened. 1) transaction number: 152876 2) transaction number: 215148 Plz look for this n get my money back in my bank account.

i, TAPAN KUMAR DUTTA regular user of Airtel 4G connection (no. [protected]) was approached by one Airtel agent (ARB GLOBAL VENTURES, P-162 CIT SCHEME, KOL-54) to help me increase speed & stop frequent interruptions of my connection. In turn he convinced me to go for a new SIM & promised to give me trouble-free new connection. hence i agreed & applied for new connection 14.01.15. He informed that it will be activated in next 48hrs. He also told me to send mail to Airtel for disconnection of my existing no. [protected] which i did. after that i received call from Airtel service & wanted to know why i am disconnecting. i explained about my problem & informed above mentioned actions by Airtel agent. The service man told me not to disconnect existing connection & instructed me over phone how to reset my connection to get problems solved. i followed & found problems are eliminated. hence i wanted to follow his advises. he confirmed me that my connection ([protected]) will not be disconnected & my new request for connection (i got sms that new connection no [protected]) will be de-activated. once that is done, i started getting repeated calls from Airtel representatives (always thru phones whom i cannot trace). all the calls are for re-conneting of [protected]. i refused to do that. then i sent mails to Airtel '[protected]@in.airtel.com' & explained my entire problem. also requested to help me out. my only request is i have 1 dongol. i want to keep 1 connection i.e [protected]. i am still getting phones for reconnection of [protected]. i dont know who can help me. MY REQUEST TO AIRTEL IS PLEASE REFRAIN YOUR AGENTS FROM MISGUIDING GENUINE CUSTOMERS LIKE ME. LET US GET CORRECT ADVISE FROM THEM. I AM HAPPY WITH MY EXISTING CONNECTION [protected]. PLEASE KEEP IT. PLEASE DISCONNECT [protected], IF BY CHANCE CONNECTED. I SHALL NOT PAY FOR 2 CONNECTIONS AGAINST SINGLE DONGOL. REGARDS TAPAN KUMAR DUTTA ([protected])

Hi, From my ICICI bank credit card, a fraud payment of Rs.4971 has been made to Airtel PYMT-BIll today -19th Jan @ 3:52pm pm. Transaction number provided to me by the icici bank is '241131'. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details.

Two mobile phones bearing no [protected] and [protected] covered under prepaid service also in roaming mode from West Bengal to Gujrat are not allowed to make out going calls since yesterday morning i.e from 18.01 2015, though sufficient balance is available & roaming charges has also been opted. this has made inconvenience to keep contact with any of concern person. kindly make immediate solution. Kaberi Chakraborty, tel no. [protected]