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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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N
NAVIN KUMAR VERMA NKV
from Mumbai, Maharashtra
Nov 28, 2014
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Address: Dehradun, Uttarakhand

MAIN BALCBERRY HANDSET USE KARTA HOON..OR IS PAR 3G PLAN USE KARTA HOON AND MENE DATE[protected] KO 100 RS. MAIN 3G PLAN ACTIVATION KI REQUEST KI THI...JABKI PLAN ATIVATION KA MSG BHI AA GAYA THA OR...BALANCE BHI DEDUCT HO GAYA THA JABKI ABHI TAK ME NET CONECT NAHI KAR PAA RAHA HU...121 CUSTOMER CARE PE CALL KARNE PE... KOI BHI SETICFECTORY ANS NAHI MILA...OR KAHA GAYA KE HALF AN HOUR ME PLAN ACTIVET HO JAEGA...JO KI ABHI TAK NAHI HUWA HAI...YAA TOH PLAN ACTIVATE KIYA JAAYE...YAA BALENCE REFUND KIYA JAYE...
Aug 14, 2020
Complaint marked as Resolved 
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    A
    Avaneesh HG
    from Ferokh, Kerala
    Nov 28, 2014
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    Address: Bangalore, Karnataka

    Your 121 helpline showing 2Gb data for 30 days for the recharge of 199. But it's giving 1.25gb for 28 days. When I called airtel for help I get some nonsense answers. First of all 2g speed is slow and in that too you're reducing speed? What is the use o[censored]nlimited data plan if we don't get speed. Now a days airtel becoming . No wonder people are porting from airtel.
    +1 photos
    Airtel customer support has been notified about the posted complaint.
    your network is just irritating . from the day i have taken yours sim i feel like throwing my phone . you people charge and dont provide service and if at all you provide its still good for nothing because no netwrok... and not to forget your customer care services ... please just shut it down ... because it rarely helps ... really tired . ... thank god mnp exists :/
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      hsgha
      from Chennai, Tamil Nadu
      Nov 28, 2014
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      Address: Haridwar, Uttarakhand

      Hi Team, My mobile number : - [protected] AIRTEL I just migrated to Postpaid from prepaid on 19nd Nov 2014 All document submit same day in Cellcom 11, Civil Lines Road, Roorkee-247667 Roorkee (Airtel Office ) But still no activate my number in postpaid, Please resoled this issue urgently
      Aug 14, 2020
      Complaint marked as Resolved 
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        G
        guptakkanchan
        from Delhi, Delhi
        Nov 28, 2014
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        Address: New Delhi, Delhi

        My number is [protected]. I received bill for the month of september14, for RS. 22000. I called their customer care, nodal officers, mailed at [protected]@airtel.com but nobody is serving the problem and providing the solution . just making customers fool. They are also using abusive language on phone. And Said" HUM AIRTEL WALE SIRF KHANE KE LIYE HAI KAAM NAHI KARTE.BAS SALARY LENE AATE HAI".CALL KARTE NAHE AUR MSG KARDETE HAIN KI CALL NOT RECEIVED. Please solve my issue, iamvery fed up. REALLY, THEY PEOPLE MISUSE COMMON MAN.
        Aug 14, 2020
        Complaint marked as Resolved 
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          M
          meeransar
          Nov 28, 2014
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          Address: Tirupur, Tamil Nadu

          Sir i am using this airtel network for the past four months. I made my bill payments through airtel money.I also activated airtel smartbyte system for gprs data usage.Apart from that i didnt activate any value added services.Now they send me bill which is three times higher than i paid for the last three months.I asked customercare they are simply responding that your usage of data is high .but i am having the monitory system for usage of data.They didnt accept that and harrasing me to make the payment.Sir i am ready to pay the amount what i have used.but they threatening me to make full payment otherwise you will be charged by court.These words made me deep sorrow and depressed.So sir kindly make necessary steps to solve this issue.
          +1 photos
          Aug 14, 2020
          Complaint marked as Resolved 
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            R
            rtodalal
            from Malkangiri, Chhattisgarh
            Nov 28, 2014
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            Address: Betul, Madhya Pradesh

            my prepaid no.[protected] has been activated on 18/11/2014 by your tariff 243/- for 3g for 1gb and 2g for 30 days even then on28/12/2014 i have no internet access on my mob. even my talktime balance was also 100 was deduced from my balance. how i am suffered please be resolve and give reply on my email id as soon as possible.
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              S
              satish kammili
              from Hyderabad, Telangana
              Nov 27, 2014
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              Address: Hyderabad, Andhra Pradesh

              Dear sir,

              This is satish, my details are

              Mobile no-[protected]
              email id: [email][protected]@gmail.com[/email]
              address: H No 5-4-4/2/1

              Near Raithu Bazar

              Kamala Nagar Vanasthalipuram

              Hyderabad500070
              Telangana.

              I want to register a complaint against airtel,

              I am subscriber of airtel from last 4 years and i am having postpaid connection from last one year.
              i got a bill[protected] on 19th june having bill amount of 3120rs/-
              before paying that amount i got(to my alternate number-[protected]) call from one of
              airtel representative(suma-[protected]) after some conversation

              airtel representative : - sir pay 2700rs/-only instead of paying 3120rs/-
              (suma-[protected])

              Me : i need confirmation for this.

              airtel representative : ok
              (suma-[protected])

              Me : i got confirmation mail for paying 2700rs/-only instead of paying 3120rs/-.
              and i told her i pay this amount tomorrow at begumpet office and i will convert my postpaid into prepaid
              immediately
              airtel representative : sir pay me now 2700rs/- and it will take two days for updating 420rs/-.after that only you may convert
              (suma-[protected]) sim to prepaid,

              Me : i will pay this amount today, and also there is no postpaid bill for my sim from today, because i am not
              interest to continue in postpaid so update that amount as early as posible.


              airtel representative : sir after paying this amount you didn't get any postpaid bill until the bill updating, and after updating
              (suma-[protected]) this amount you have convert this sim into prepaid.


              I paid the amount through online, and after 3 days i went to kukatpally office at that they told me that you have a
              pending amount of 420rs/- pay this to convert to prepaid,
              immediately i made call to suma-[protected] ask her to about bill updating, she told me that it will take some
              time, after updating your bill you have to come to begumpet office to change your sim postpaid to prepaid.

              after paying 2700rs/- i am not using the sim([protected]), i think i didn't get the bill until 420rs/- has been updating.
              but i am getting bills from September, and now the total bill amount is 1895rs/-,
              in this bill of 1895rs/- the 420rs/- als included.(bill-nos::[protected],[protected],[protected],[protected]
              Recently i went to begumet airtel office and they are told me to pay this amount for converting to prepaid,
              and also i put mails to nodal officers and they also told me to pay total amount of 1895rs/- with out understanding the problem.


              The main problem while i raised a thing that not to get bills and they accepted for this, then why they send me the bills without
              using the sim, and they are not informed me that sir you will get the postpaid bill and you have to pay this amount(because while i
              told them not to continue in postpaid, it is minimum responsibility to tell me that sir you will get postpaid bill),
              and why should i have to pay this amount, and why they not updated the amount of 420rs/- till now,
              with out updating this amount how can i convert my sim into prepaid,

              {{ while i told not to get the bills she have to put in database that there is no postpaid bill for sim-[protected] until the previous
              bill is updted, they are not doing this, they didn't have communication between them, so that i got this problem, not only now
              i got before also but that time they solved it, so that i trust it.i am using airtel only for the name airtel, now there is no trust on
              airtel.}}


              if they update that amount then i will convert my sim into prepaid, so i can't get this bills,
              without updating the bill(and i am not using the sim) they are sending me again bills as their wish and ask me to pay.

              Even they are not responding properly, before paying the bills they are calling so many times after paying they are not responding to
              us, and also not remembering the things what they offered to customers, they are unable to understand this problem,

              I think at-least this time they understand my problem and solve it properly.

              Thanks& Regards
              Satish kammili.
              Aug 14, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
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                anil agrawal21
                from Gurgaon, Haryana
                Nov 27, 2014
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                Address: Mumbai City, Maharashtra

                Sir, i have switched from reliance CDMA to Airtell GSM service in the hope of connecting with India's leading company. i was told that i can convert my postpaid to prepaid after 3 months. After 3 months i have visited Andheri (east) gallery i.e. rapid telecome 7-8 times, most of time they have server problem, although they are accepting new connection forms.1-2 time they don't have sim card. After lot of visits finally i have submitted form along with required documents. After 20-25 days of submitting forms my connection have not changed. when i contacted gallery again it is told to me that your request is still in process. I got frustrated from this company and company person, they are shameless and stupid people. pl help. Anil Agarawl. [protected]. anil.[protected]@yahoo.com
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  J
                  janaranjan
                  from Delhi, Delhi
                  Nov 27, 2014
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                  Address: Chennai, Tamil Nadu

                  i just want to port aircel number to airtel and i submitted documents in june following that i given porting code to them for 4 times to activate but no action taken, last week 19nov2014 i received call from [protected] this number from bangalore activation team and she said will activate this time sure, yesterday 27nov14 my aircel network barred and i am trying to activate airtel but it showing registration failed. Then i went to airtel head office which is located in Bharathi towers chennai and i narrated the issue and Mr.Bala said that, 'he mailed to the department of MNP activation team and inform you, he informed and said that to remove and reinsert the sim card will activate, i did that but now the sim card is showing invalid sim .Am trying to call[protected]/7433 nobody responding my call and i cant able reach them please help me regarding this Thank you Jana
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    K
                    kusum83
                    from Mumbai, Maharashtra
                    Nov 27, 2014
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                    Address: Bangalore, Karnataka

                    Hi, I have recently port my mobile number [protected] from Idea network to Airtel Postpaid, email address provided during form submission and verification during activation of Airtel network is "[protected]@gmail.com". However bill is sent to wrong mail address i.e."[protected]@gmail.com" . I request to send the bill to my correct email address "[protected]@gmail.com" Thanks, Kusuma
                    Airtel customer support has been notified about the posted complaint.
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                      G
                      gechu
                      from Bengaluru, Karnataka
                      Nov 26, 2014
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                      Address: Dakshina Kannada, Karnataka

                      This is to bring to your notice that I Ms Grace Abraham (land line no [protected]) is not receiving any of my monthly bill.. This in fact makes me very inconvenient to make my regular bill.. Therefore I request you to send my monthly bill to my email Id. [protected]@gmail.com. Kindly do the needful, so that I can be prompt in making my payment. Thank you. Grace
                      Airtel customer support has been notified about the posted complaint.
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                        snehashish suraneni
                        from Delhi, Delhi
                        Nov 26, 2014
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                        Address: Bangalore, Karnataka

                        i snehashish suraneni bearing airtel number [protected] & [protected]@gmail.com.i have a complaint against airtel & i need it to be resolved on highest priority.I have subscribed for Tumhiho hello tune lastmonth via www.airtelhellotunes.in.I was charged 15/- for song & 60/- for 3 months subscription and it was charged in my previous bill which there is no due amount.ISSUES:1.the issue is hellotune is not active on my number.when any one calls be they arent unable to hear it since many days.2.Though I subscribed for a 3month plan, i was notified by airtel through SMS saying that hellotunes was renewed & i was charged 30/-3.The postpaid service was active since 30-oct & even 30 days didn't pass by & how come it was renewed??As i have already paid 75/- for airtel regarding.i need airtel to provide the amount which was paid with the service tax & i demand it.i have also attached a screenshots for your reference.
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                          Rahul30
                          from Chennai, Tamil Nadu
                          Nov 26, 2014
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                          Address: Pune, Maharashtra

                          Dear Sirs/Madam, Please send me outgoing & incoming call list along with the time & date of call of mobile no. [protected] for last 1 month on my email ID- rahul.[protected]@gmail.com at the earliest. Kindly do the needful. Regards rahul
                          Airtel customer support has been notified about the posted complaint.
                          Nov 26, 2014
                          Updated by Rahul30
                          Dear Sirs/Madam,
                          Please send me outgoing & incoming call list along with the time & date of call of mobile no. [protected] for last 1 month on my email ID- rahul.[protected]@gmail.com at the earliest.

                          Kindly do the needful.
                          Regards rahul
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                            sangamesh4449
                            from Bengaluru, Karnataka
                            Nov 26, 2014
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                            Resolved

                            Sir, airtel is doing a day robbery, (1)i have activated net pack and suddenly it dropped to 460kb and within few minutes Airtel ate 180 rupeesrupees, i complai, they said i used 10 paisa 10kb post usage within few minutes like a robot i think. (2) today 26 nov my 98 rupee net pack suddenly droped from 120 MB to 0.6MB. This company is doing day robbery of its customer i would like you to take strict action against these robbers.and refund all money robbed from me. My no- [protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Yellamraju Veni
                              from Vadodara, Gujarat
                              Nov 26, 2014
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                              Address: Mumbai City, Maharashtra

                              Sir, This is in regarding my cancellation of my Airtel postpaid no [protected]. I have lost the SIM of this postpaid no i have submitted required documents for the cancellation of this no at Airtel gallery Badlapur (maharashtra region) in the month of september. I have been told a call will come within 15 days regarding the cancellation of the said number. Neither i got a call and now a bill to pay for unused number, I am paying the charges regularly. I request the authorities to cancel this number as fast as possible, Thanking you Ramakrishna.
                              Airtel customer support has been notified about the posted complaint.
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                                Shravan1362
                                from Mysore, Karnataka
                                Nov 26, 2014
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                                Address: Bangalore, Karnataka

                                The airtel broadband cables have been layed inside my compound through sanitary lines without my knowledge. I have repeatedly warned the people not to do so. They have also run cables wright next to electricity meter, endangering the life of people around. House address # 4/16, 1st B main, first cross, Sandra Reddy layout, srinivagalu, vivek nagar post. Bangalore 560047 Name Ashoka reddy. Phone [protected]
                                +3 photos
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Satish Vishwanath
                                  from Mumbai, Maharashtra
                                  Nov 25, 2014
                                  Resolved
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                                  Resolved

                                  I am prepaid airtel customer owning no[protected]. I recharged with 60rs on 25/Nov/2014 at 7.46PM. immediately i got a message Hot Chillies service has been renewed and you have been charged Rs 35.0 from your aitel mobile a/c. I dont know without my concern how can they deduct.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    pridubey
                                    from New Delhi, Delhi
                                    Nov 25, 2014
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh

                                    My self Priyanka Dubey i am a customer of Airtel team from last some years Yesterday dated 25.11.2014 i have recharged 2G net online for Rs.25 by netbanking ICICI bank . I got a message from your side that Recharges is successfully done but when i started using net on my mobile there is deduction of RS. 40 with in the same day i called your customer care executive he told me he have no idea about deduction. Kindly help me. My mobile no. [protected] Txn ID [protected] Recharge Amt. 25 /- Dated 25.11.2014 Timing 10.04 AM
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      USAB
                                      Nov 25, 2014
                                      Resolved
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                                      Address: New Delhi, Delhi

                                      I want to raise a complaint about Airtel not dis-connecting my mobile [protected] in spite of several calls made to them . I have moved out of India in July 2014 and have not been using the phone August 2014. I have made several call to Airtel to disconnect my phone however they still keep sending monthly bills to my house in which my parents are residing. My father has also told them that it needs and has to be disconnected however at times they/ touts call my old father (80+ years) and force him to keep paying the bill. This is a formal complaint against Airtel mobile to disconnect my number immediately and STOP haressing my old parents. Ullas Sharma A - 36, Dayanand Vihar, Vikas Marg Ext - II New Delhi - 110092 Ph:[protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        TRavikumar
                                        from Bengaluru, Karnataka
                                        Nov 25, 2014
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                                        Address: Bangalore, Karnataka

                                        I have recently changed my internet plan to 4mbps from 2 mbps speed. The speed seems to be low. When i checked with Broad band speed checker it is showing around 2 mbps only. Kindly resolve T.Ravikumar Ph.[protected] Mobile: [protected]
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