Airtel Complaints & Reviews

sir iam pavan g deshpande in bagalkot (karnataka) already 5 times i have submit the my id proof but not use, & i have soo many calls to customer care but not responding and my airtel local officer useless action performance in airtel office. and 2 times issue the duplicate sim but not working. plez action sir & plez help sir.

I am loyal customer to Airtel since 2007. I have booked Airtel Broadaband service in the month of July-2014. An airtel executive came and collected 1000/- as an advance for the installation. The connection was not made due to unavailability of line in this area. The money has not refunded yet. Made a compliant with Airtel No# 50007248, but no response. When I contacted Airtel Chennai CC to[protected] they picked up the call didnt answer. I didn't expect this from Airtel. Shame on the service and followup.

have received a Phone Call from a Mobile vide No. [protected] at 12.23 pm yesterday[protected]regarding SBI Credit Card Refund of Rs. 4, 949/- against invalid earlier payment of Rs. 4, 949/-. One OTP was received at that time in my mobile at [protected] But after some time I realize that the phone call was false due to a payment was made from my S.B.I. Credit Card in place of refund.The call has told his name is Mr. R.K. Srivastav. You are requested to please find out the person along with the aforesaid Telephone No. [protected] and Justice me.If any further information you have to required, you may call me at my phone vide no. [protected]

DSA Nishkam sales Hno 16/21/03 Mangol pur kalan Behind pkt. no. 04 Sec rohini delhi 85 & HNV tele services pvt ltd. piller no 215 paschim vihar east IInd floor Delhi I am user Airtel prepaid I want to 5 connection Coorporate plan, & convert post paid these DSA 1300/- amount 5/11/2014 collect, Executive Ph Switch off Field officer My ph call Divert no response. Rturn my money this DSA and nearest my airtel branch open / convert my immediately numbers. [protected], [protected], [protected], [protected], [protected] these no I will talk but any one no. is not pick my phone . Every day aj kal aj kal return your money & Documents. Please resolve my problem except i will take some action thank yu

Off late due to Loop Mobile closing down we shifted 3 Postpaid numbers to Airtel . But one number which was Prepaid we are facing problems. The number in consideration is [protected] in the name of Mrs. Krishna V. Goswamy my Mother in law. She is a senior citizen residing in Kalyan. As advised by your Company representative we have initially done the portability, then along with the number on 13th Nov submitted 1 Coloured Aadhar card copy, one photograph and Rs 30 was paid to Neptune Enterprises, Kalyan Gallery--- Address - Shop No 4, Om Krupa Building, Kalyan City, Shivaji Path, Zunjarrao Nagar, Near Anant Halwai, Kalyan (W) - 421301. We were also given the SIM card. It was mentioned that within 7 days the service would be operational. Today on 22nd Nov when we had been to the Thane gallery we were made aware that the concerned person had not logged in the desired inputs hence it was pending. Due to the inefficiency and careless attitude of that person we are yet to get connected. Spoke today to Santosh of Prepaid dept he has advised us to switch over to the new SIM Card and within 72 hrs there would be an Airtel connection and thereupon the formalities to be completed and the switch over would take place for good. Kindly ensure that there is no further delay. Unfortunately your representatives while collecting the documents do not give any acknowledgement hence it is difficult for us produce proof. Would suggest any paper or written complaint should be stamped or else we will have to run from pillar to post for confirming our stand. Sincerely think that we have chosen the right service provider. Biswjit Gupta [protected]

i am using [protected] from 2011, as i relocated i requested to cancel my connection on 2014 July. i spoke to customer care about this they asked me to clear due bill and i cleared my due amount as on july 21. my connection is not deactivated but forcefully my connection is continued saying i am in different plan, which i was not at all interested, every time i called CC they made some reason and keep continue my number. i am frustrated as i am misguided every time since July 2014 about cancelling my connection and keep on sending bills. i am clearly asked CC in july to terminate my connection why they are not doing, CC are not ready to listen and i request to stop my connection here again, i lost hope in your Customer care here every time we are misguided. My simple request is to terminate my [protected] post paid connection. Please airtel stop exploiting customers.

Greetings, I am facing issue in my 4 mbps ILP . We are getting high latency and packet loss issue. Now we have started facing this issue since this week, and to tell you honestly I have been loosing my sleep over it. We have tried logging complaints to the data support team but they refuse saying this is not their concern as this is not a technical issue. Reasoning - How can this be a fault of ours, just 7 days back everything was running as smoth as milk with the same downlaod and upload volume but suddenly the choking of data has started as per MRTG graph. I just request the teams to own up the responsiblity and atelase try to chek the issue instead of misbehaving and treating customers like dog. MRTG GRAPH - The choking of MRTG graph in inconspicuous, How can the graph choke on itself if there were no changes form the user side. To support my cause, please pick the last 15 days data upload and download volume and make a simple logical comparsion, but the people on phone think its better to argue than to listen to sound reason. History This issue has an history, we had faced this issue last year as well and after a series of email conversations it was found that something was amiss with the connection ports(NOT SURE ABOUT THE EXACT REASON). Whatever the reason was the airtel team was able to fix the issue that time, the issue was same that the MRTG graph fluctuated and packets loss started. sr no.[protected] circuit id -5340933 free ip =182.71.184.163 contact-[protected] I HAVE A BELIEVE OVER AIRTEL CUSTOMER SUPPORT VALUES, IF YOU PEOPLE DO NOT RESPECT YOUR OWN VALUES THEN WHO WILL RESPECT THEM. Thanks Varun Solanki

Mobile no not activated Hi sir, i have converted my loop postpaid mobile no [protected] to air tel postpaid. i have submitted my form and all documents but still my mobile no. is not activated please take a neccessory action asap. santosh maruti palshikar [protected]

sir they have activated one year internet pack for rs. 1250/- without my approval. only i cpme to know when the bill has come, then on my request they have deactivte the same.but they have not less the above mention charges. Now they r sending me the message that "pay the pending amount otherwise your mobile no. will be disconnected. so please do the needfull thanking u Neeta Rana [protected] [protected]@yahoo.co.in

Sir, Yesterday I had recharged airtel 3g plan of Rs. 247/-. But it could not worked till now. I have too much data problem. It blinks as 2g or sometimes as 3g but not proper as 3g. I talked many times to airtel customer care executives but no one solved my problem. So please check the data Problem on my number and solve It asap. my no. Is [protected]. I shall be highlly thankful to you for this If it will be solved. This is third time re-remaider.

My mobile number is [protected], I have been completely ripped off by Airtel company many many times. Yesterday (20/11/2014) in morning i had a balance on INR 872 in my mobile + 400 MB of 3 G Internet balance. I had 10 MB balance at 19:50 Hrs then i decided to turn the net off and recharge with another 3G data pack.An amount of INR 255 was deducted from my bank account but the recharge not successful. When i made a call to airtel customer care i was informed that there is no such recharge done. And that time only i have been informed about my main balance availability which was INR 295. I was shocked Airtel rocked...When i asked for the reason, i Have been told that this balance was deducted for Internet usage. When i asked that i still have 1.9 Mb left from my Internet pack then how come this big amount have been deducted from my main balance. when i made 10 calls, I could connect to senior officer and after lots of discussion i have been told that Airtel can refund me an amount on INR 500. Which proves that AIrtel company is a super Fraud company and they cheat on their clients a lot. It didn't happend first time with me and my money have been duducted many times in past and this is the time i am ready to kill my times in court and ready to Sue Airtel company. I know they have an army of lawyers, but i am determined. Mukesh Saharan

I had a Mobile Phone connection from the Airtel and the same was bearing No. [protected] and the same was closed / disconnected about 2 to 3 months back and after that i had paid two bills and again they have sent a bill for November 2014 during which period the phone was disconnected and the same was not operating. This is just nothing but harassing the citizens, i hereby request the Airtel to look in to my complaint, other wise i may have to file appropriate criminal and civil cases in the court of law. A.M. Suresh Reddy, Advocate, No. 189, 19th Cross, 27th Main, 2nd Sector, H.S.R. Layout, Bangalore - 560 034.

My ref no. CGPSC[protected] I called on costumer care and they did not satisfy me and they put me on hold but after that they cut the call what kind of satisfaction is this i am using my no. [protected] since 4 years if this is a behaviour of a costumer care representative i will port my no. to any other provider your Internet is not working kindly do some needful thing from which i can able to surf my internet thanks & regards Prityush Rajpoot

Sir, Last month I have taken up a new Airtel postpaid connection for data card on monthly 650 plan of 5GB 3 G usage and unlimited 2G usage. The executive told me that on 3G connection my data speed will be 3.1 mbps and in 2G my data speed will be 130 kbps, i access my 3G data in the mentioned speed but the 2G spped is very slow and its below 10kbps. I have choosen this plan only for the 130 kbps unlimited plan and why should I have to pay Rs.650 + tax of 12.5% for this 5GB ... So i would like to file a complaint about the fake information provided by the executive ... Thank you, G.GOKUL

Dear Airtel, I am writing this mail with a sense of deep remorse and pain. I am a loyal customer of airtel and have been using airtel services over last 10 years and am sure I am amongst few of those who opted for airtel services when airtel was about to establish itself. My name is Dr Subodh lall and this discomfort is regarding my airtel connection [protected]. I have been getting inflated bills over the last several months but like a very loyal customer of the company I did not feel like investigating the matter and kept on paying the bills till date when I realised that I was actually paying for DSL as well. On inquiring further I got to know that someone has erroneously activated DSL services on this connection without my consent. For your knowledge I have a separate airtel connection for dsl. The connection is in my son's name sudel lall ([protected]). I spoke to several of airtel representatives including Mr vivek Kumar, Mr gaurav tiwari, Mr piyush, etc however no one paid heed to it. The only thing they kept on saying was they can't do much on this and they would need additional time. Since Mr gaurav already told me that they have found out that someone from the sales team has activated it by mistake I döñt see any point waiting to get any sort of resolution on this. I plan to discontinue this connection as well as all airtel services as I have lost faith in the brand. Now, when I call Airtel call center and when I brief around the issue to the executives they keep me on long holds nad than disconnect the call. From one of my favourite brands in a week's time you have become a company that SUCKS. Thanks for building this perception in me and treating me so nicely. I will also take this matter with consumer court and plan to highlight this on social media. Hope to receive a response from your side. Regards, An aggrieved customer Dr Subodh lall

We are your Corporate cug customer in the name of Au housing finance ltd. Our branch in Pali location situated at Indra vihar nagar opp.Sainik Vishram Gruh, upper at Vinod Handloom, Naya Gaon road Pali-306401 Rajasthan. At that location we 20 user suffering from network connectivity problem. So we cant communicate properly to our customer. So please do the needful. Regards Rakesh Sharma Airtel No.[protected] Other No. [protected]

Sir, Today I have recharged airtel 3g plan of Rs. 247/-. But it could not worked till now. I have too much data problem. It blinks as 2g or sometimes as 3g but not proper as 3g. I talked many times to airtel customer care executives but no one solved my problem. So please check the data Problem on my number and solve It asap. my no. Is [protected]. I shall be highlly thankful to you for this If it will be solved.

Dear Sir/Madam, It is inform to you that I, Kaushik chakraborty, 85/3/1, A.N.Saha Road, Ps.Lake Town, kol-48, complained for not working WiFi connection since last month.It creats many problem in working. Plz, Take urgent step to solve this WiFi connection problem as soon as possible. Thanks & Regards Kaushik Chakraborty Mb:-[protected] E-Mail Id:-chakraborty.[protected]@gmail.com

There was a call we are from AIRTEL and your a lucky customer selected for this offer and your name will given out as HELLO TUNES for THREE MONTHS FREE OF COST. But immediately receive SMS saying that Rs 60.00 deducted for activating HELLO TUNES. This is day light fleecing innocent customer. Public should be aware of such CHEAP gimmicks.

Dear Sir/Mam, i received a phone from airtel and they offered me some plans i had converted my airtel prepaid into postpaid number but now watever paln they told me not providing the same and iam really very fedup from this connection and noone is listening to the problem. here is the details of the person whos assit me the same Rachna :--[protected] Arvind:--[protected] and Ali I dont have the number of Ali as he usually talks via Rachna's Phone Please note my complaint and take approriate action regards Nitin Singh Bisht