Airtel Complaints & Reviews

I had taken a broadband(DSL) connection with Tariff Plan "Surf 899(511)" in October 2014 Month. For this I supposed to charge 'Activation Charge' of '5600Rs' which I paid to your Sales person 'Satish' while submitting the form. But due to problem in line connection in Old Palasia area, connection not get established. Here are the details: Name: Shalini Gupta City: Indore Phone Number: [protected] Existing CEF No, : 4003399 Broadband(DSL) Tariff Plan: Surf 899(511) Bandwidth: 2Mbps Account Manager: Satish Phone Number: [protected] I was supposed to go to your Airtel office reside near to Malhar Mall, as ask about the refund process. They told me that they have processed and it will get refund by Check within 45 days as this whole process takes this much of time. But still I have not get any check, many times I had taken follow-up with your team but this time they told me that go to another office which reside in 'Metro Tower'. This is very disaster, how can you team member ask to customer that you go here and there. They should know about the status despite to ask to customer to go there. No customer have that much of time to go here and there just to gather the information about all this. This is very painful for me, and really disappointed with your whole this process and really I recommend to other people no to take your any more services. Because while taking payment you are at the first door but while when customer ask to refund all this you supposed to be disappear even you not supposed to give actual status for customer. It's my request you to please look into this matter and take a step for this and refund my Activation charges with interest to me. I hope you will take a action again this!!

In my mobile no. [protected] incoming and outgoing both barred since last 10 days without any reason and no prior intimation to me. May I know on what basis ? Moreover I am the genuine subscriber of this number since 4-5 yrs and on which rule it has been disconnected. I had an argument with my Boss and from very next day it has been disconnected. Please look into the matter and make it operational.

Increasing monthly rental without intimation regularly my rental was Rs.326 and now it's reached to 390. Why it is going on.First Indian government imposed digital service and now these company making fool.In actual only 40-50 channels are viewable but company providing useless channel.What going on.Is anyone is there who can help consumers.Please stop this corruption.Also impose heavy fine to do such foolish thing.

Mobile No: [protected] Alternate No: [protected] Complaint Reference number not generated by the service provider despite sending various mails. First complaint mail sent on 25th Dec 2014. Description: I did a recharge of 1000 Rs in my prepaid number [protected] on the date 16th Dec 2014. I was on international roaming from 17th Dec to 20th Dec. During this duration I did not make any calls neither sent any messages. I used my data pack for just once amounting to less than 10 mb of data usage. When I returned back to India, I notice that the entire balance has been deducted from my account. I raised this issue with the Airtel customer care [protected]@in.airtel.com. But the customer care doesn''t bother to share my data usage details. According to roaming data charges of 4 paisa/10kb my total data usage charges (for 10 mb) cannot exceed more than 40 Rs (INR). I have tried to follow up at the airtel customer care but neither they have issued any complaint number nor they have responded to my emails. Kindly take strictest action against such fraud charges levied by airtel.

I am Airtel customer and using Airtel prepaid card ([protected]) .I am receiving repeated unwanted calls from Airtel for converting Prepaid service to Post paid service for last six months.I have informed to caller that I am not interasted in changing my status and delete my no from the calling list.

Hi, My Mobile no. [protected](TN), I am using This Airtel number more 10 years; Last month unkownly done 145 Rs Rate cutter booster two times on Nov 19 & Nov 25, After that i called to Airtel CC and informed same, Thy replied after current booster expires 2nd booster will be activated. 2nd booster suppose to be activated from 17 Dec'14 ends 14 Jan'15. But my 2nd booster is not activated. I have called to Airtel CC and complainted many times and sent mail from Airtel Web site. So far no action has been taken. Complaint reference no. Via Email : PR[protected], PR[protected] Complaint reference no. Via Call : Many Now a days Airtel Customer Care service is very bad. So I Decide to Change the Network. Thank you Airtel ! Enclosed : Screen Shot of Recharge details

Dear Sir, I would like to inform you that I have received access bill I don't know how you have send this bill to me this is too much as per my uses. As simply I have a postpaid plan of 149 and I data usage plan of 5GB unlimted of Rs: 249 for One month. so simply it will be 149+249=398 + taxes. So, Please modify the bill and send back new bill so that I can pay the amount. regards Vijay

Dear, I have submitted proofs and application form to the airtel agent for conversion of prepaid into postpaid 20 days back. I have also file three times complaint on ; "Need help We'll get back to you in 2 hours - Airtel - www.airtel.in/forme/home/needhelp" It is un fortunate that till date i have not get my problem solved. Please do the needful CA BHAVESH R. SHAH

I got a missed call from unknown number ([protected]) . On calling back, the reply from the other side was that they were from AIRTEL company and congratulated my win on a lottery ticket and immediately the call got disconnected. Later I realised that Rs14 was deducted from my mobile balance . On checking whose number it was, through true caller it read Shafique from Pakistan. Please interrogate on this number as soon as possible.

I have Airtel 4G connection which was sold to me stating that the plan will not change and is fixed for lifetime, the plan was 10GB of data @999/- and post which there would be no additional charges but with reduced speed. Now, Airtel is forcefully changing the plan to 10GB limited data post which they'll be charging for each kb of data usage. I have raised this concern with Airtel customer care centre via multiple e-mails however they have come back that the plan now will not be changed and if I want I can switch to another service provider. I'm fine in switching to another service provider however Airtel is not even ready to pay for the modem buy back which they are saying that they don't do as per terms and condition but my question is that as per the terms and conditions they should not have changed the bill plan as well then. Before contacting them via mails I had a brief discussion with Airtel Custome Care executive wherein I was told that the plan will not change if I'm not fine in changing the same. Airtel in the first place did a mis-selling by not letting me know about the bill plan change in near future then I a false commitment stating the bill plan will not change and later on forcefully changing the bill plan. ( I have the all the mails from Airtel which I can forward as required) Request you to let me know if the bill plan can be changed without customer consent and is the service provider has full rights to make changes as per their wish. Thank you, Regards, Sunil Bed. (@ [protected]@yahoo.co.in)

Airtel retention department has offered me to do recharge of 6 month and it will valid for one year, I did the same on that day made a recharge of amount 3285 but till this date I have not got 1 year validity. I have called airtel many times unable to get any resolution for same. I am really very disappointed about all this just let me know what you guys wants for me ..I very sick of keep following each customer care for every time. Consider this is my extreme escalation for same. This event is seriously hurting me, If have not got what promised then I don't want to keep any relational whit air-tel Call came from retention department addressing Mr Rohit [protected] or 12150 for subsequent follow up. Customer ID: [protected] 05/10/2014 [protected] Payment Self Care Payment - Credit Card 3285

I messaged three times to AIRTEL for getting Unique Porting code with the specified format given as per the government, but they messaged back saying wrong format all the times even though format was right all the time. They deducted the balance all the time. I wish to take a legal action against them as they are notoriously famous for doing such balance frauds. I will move to file a petition against them in high court if not answered properly.

Dear Sir Airtel has again disappointed me by generating excess bill amount for the service which i have never used. I have called airtel's helpline many times but in vain. In my area signal strength is not even proper and my sim is in roaming so how can I use internet willingly or bimistakely . Plz clear me what should I do now. To file a case in consumer forum for poor service of airtel and negligence of customers complaint for barring him more than 3 days for the charges which he has never used or file an FIR that if I haven't use so who is using internet from my no. or airtel will investigate upon this matter. mob no- [protected]

Today, I recharged online using AIRTEL website for Rs.175/- and amount has been deducted from my bank account but even after 6 hours the recharge benefit is not received. I had subscribed for the special offer recharge for 2G internet for 28 days with 1.5 GB data

UPC-TA848522, DATED 18/12/2014 valid up to 2/1/2015 I have deposited all required documents to port my mobile No. [protected] from TATA DOCOMO to AIRTEL on 18/12/2014. when I contacted to customer care executive they informed me that my request had been rejected without mentioning any reason. May I know is this your customer service. Plz. revert back. Thanks & Regards A.K.Mishra Cell-[protected]

Airtel sales executive Ravi @ [protected] came to my residence on 23/12/14 for new connection of 4G advance 3999 rental plan and i'd submitted my documents and made the payment of Rs.4480 (inclusive of 12% service tax) but its not activated yet. Verification was completed on 25/12/14 by one of Airtel executive ans was told it will activite by end of the day but its not done yet. I'd approached to customer service # [protected] and even their office at Gurupanpalliya, Bangalorebut they are not willing to help. I also approachd to the sales executive Ravi and his Manager Rajeev @[protected] but its not helping to progress for activation. I have tols them that if I need to re-submit my documents then I can but no comments fro them. I need either to activate this service or refund the amount but they don't seems to be care at all. Can you please assist. My dongle number of new connection is [protected] Thanks in advance Subhash [protected]

On dated 19/12/2014 I have by mistake recharge on no. [protected] of Rs. 140.00 and after in 10 minute i have send request to debit same amount Rs. 140.00 and that amount is debit in number. Same rupees have to transfer to other Airtel no. [protected] but that amount is not credit to the number i have call customer care many many time but all time they gives technical reason and any of our executive will call but I don't received any call from the company. I am small retailer and making recharges and zerox in my shop. I request you please do needful as early as possible.

actually i bought an airtel sim card on 24th dec 2014 and he said it will be activated by 24th night itself... but according to the proof problems that age is not sufficient it was rejected..thats OK.. and again on 25th dec i gave proofs.adn every thing is ok... and it should be activated by 26th...and again on 26th my sim was rejected again...??? i want my sim to be activated before 30th whatever problem it was so please show me a solution to get my sim activated please thanking you AIRTEL...

I am B.Sudhakar, having an mobile number [protected] with airtel connection. I have paid an amount of Rs. 440/- asking for a package. I have received the same by airtel on 23/12/14 online. it shows that the amount is dedicated balance, I could not understand what it is. Again to see that my sms for 210 messages to be activated, I have asked for the same and same is deducted from my balance of to the tune of Rs. 20/-, still the same is shown as not actived. I understand airtel is fraud I am planning to move away from the airtel, if my issue is not resolved with immediate effect

Hi Team, I am the customer since 7 years an whenever i complain they resolve the issue and again after sometimes problem started.This is the reason i switch backed from postpaid to prepaid because i had to face the poor customer service when i called the customer care desk. Yesterday i called around 5 pm and spoke to a Sr.. Customer Executive regarding my complain and he was unable to resolve the case and not even escalated the call and left me distress and i now decided to share this instance to the Consumer Forum Court. Issue:( i checked in Airtel website where it was mentioned the RC79 is for one month roaming free and it was not working after the successful recharge also hence i called the cc and Anupam told that he cant help me and i have to do RC38 inorder to get the priviledge of free incoming calls when i am out of station. I asked for refund also he denied so not alternate options provided aswell .I wanted to share this instance before i highlight to consumer court.Revert back to my mail asap. email ( sharique.[protected]@gmail.com) Mob:- [protected]