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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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S
Sunny Samuel
from Latur, Maharashtra
Dec 14, 2014
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i dont know why airtel has been ruining me by cutting my balance indiscriminately onbthe pretext of laila services without my approval the following are the details of airtel deducting my amount withoutany prior intimation. 1).13-11-14 deducted 15rs at 9.12pm 2).06-11-14 deducted 35rs at 9.14am 3).13-12-14 deducted 15rs at 2.44pm 4) .14-12-14 deducted 35rs at 9.04am. so terribly airtel cutting my balance . i changed from vodafone to airtel.now airtel has taught me nice lesson. iam very much dissapointed over airtel plundering my balance. kindly refund my amount or ill legally proceed. my number [protected]
Airtel customer support has been notified about the posted complaint.
My name is Obed. My Airtel mobile no is [protected].

I am tremendous worried

Suddenly I have been notified
via sms on 30th decmber, 2014 that “LAILA has been
activated” on my mobile and 15/-rupees has been deducted for 3 days.
I want refund back
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    H
    harsit bahel
    from Bilari, Uttar Pradesh
    Dec 14, 2014
    Resolved
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    Resolved

    HI, I would like to complaint about the distributor in Gaziabad, U.P.I have recently shifted to the place vasundhra in delhi ncr as i am a working professional i require bb i thought to contact airtel about the bb connection.they told me that they can send a man out to check about the availability of the bb the man visited my property and he confirmed that yes bb is avialiable and askedfor a 1000 rupee install fee which i have provided to the person in cash.he gave me a copy of that form and went stating that he with in 3 dyas your bb would be installed within 3 days .it has been 7 days no response when i call that person he told me to contact the distributor and when i called the distributor he rudely told me that bb is not available i asked him to be polite as i m the customer and i asked him how can he talk to me like this and he rudely replied we can talk to you like this. when i asked the dealer that i would file a complaint in consumer Forum he said you can for sure do that also he was rude once again . Iwork from home and it is really very annoying why i would face loss becuase of airtel. I would kindly request you to take action . I m harsh it and my number is [protected].
    Aug 14, 2020
    Complaint marked as Resolved 
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      M
      mikz999
      from Bareilly, Uttar Pradesh
      Dec 13, 2014
      Resolved
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      AIRTEL is a worse network I have ever used till yet, From first day I have issue with Internet, I have registered my complaint number of times but till now they had never respond me and I also visited relationship center and they just simply changed my sim two time but no solution and now I have countered call drop problem . At the end, I would look to say, I just want to throw this network but can't able to change it because according to rule after three months I can port my number .So, please help me out, How can I get this rid of this network .
      Aug 14, 2020
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        M
        Mohanraj J
        from Madurai, Tamil Nadu
        Dec 13, 2014
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        Address: Vellore, Tamil Nadu

        Dear sir, This is brings to your knowledge, I am Mohanraj J, And my mobile No is [protected] i was given requested on 10/12/2014 to postpaid connection to prepaid connection and my mobile number as activated but my out going call as barred i so many times speak to airtel customer cares and visited showrooms and they are not activated my out going calls and below i mentioned complaint ID's from Airtel customer care. Mobile No - [protected] COGCL[protected]-12/12/2014 RSIML[protected]-13/12/2014 RCRCB[protected]-13/12/2014 And give me solution as soon as possible, do this needful Regards, Mohanraj J [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
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          P
          padmanabhan krishnan lic
          from Chennai, Tamil Nadu
          Dec 13, 2014
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          Address: Chennai, Tamil Nadu

          My mobile [protected] from morning is not working and message says invalid sim I tried to reach your customer care and in vein Hence request your company to restore my mobile connection as earliest my alternate mobil to reach [protected] your support is appreciated K.S.Rama
          Airtel customer support has been notified about the posted complaint.
          My mobile [protected] from morning is not working
          The message is invalid sim
          I could not able use my mobile

          Request you to rectify or reactivate my mobile at the earliest

          My alternate contact mobile is [protected]

          Regards
          K S Rama
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            C
            coolvamsi11
            from Khed, Maharashtra
            Dec 12, 2014
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            Address: Hyderabad, Andhra Pradesh

            dear sir, i dont know if it is right to share with you, , , but sir the man with above no, of AIRTEL made a call against my complaint in paytm and took details of my card along with my pin too, certainly it was my mistake too .but the locator is from BIHAR, JHARKAND circle sir, , , he withdrew 8000/- rupees from my account too, i beg u to pl try to do needful by locating him and help your faithful customer(we are using also airtel network) on humanitarian ground s 8000 is a big amount for me sir...My name is J.vamsi, CELL.NO.9502024***...i am resi of Hyderabad (A.P)
            Aug 14, 2020
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
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              K
              kamlesh1311
              from Noida, Uttar Pradesh
              Dec 12, 2014
              Resolved
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              Dear Sir My mobile no is [protected] jo ki idia ka connection hai. airtel k call center se call port k liye aata hai. jisme mujhe 250 rs. deker airtel me cannection port karana hota hai. jiske liye mujhe 250 rs. pay karne the. or mane kar diya. jiske rasid bhi mere pas ye 4/12/2014 k baat hai or aaj 12/12/2014 hai mera phone no aaj tak port nahi hota. or aapke call center se bhi koi communication's is bare me nahi hui. to shri man aap baataiye ki mujhe kya karna chahiye. aap jald se jald mujhse baat karne ki krpya kare Thank's kamlesh kumar gupta
              Aug 14, 2020
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Dec 13, 2014
              Updated by kamlesh1311
              dear sir meri complent abhi pending hai main airtel k call center se bheje gye exucativ dwara de gai rasaid send kar raha hu.

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                I
                ivyajay
                from Saharanpur, Uttar Pradesh
                Dec 12, 2014
                Resolved
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                i ajay yadav have a airtel sim card no [protected]..its from up east..now at this time i reside in up west(baraut) near delhi... when i called customer care no they told me just go to nearest airtel sevice centre and make issue a duplicate sim card with your balance nd data ...but here they did not giive such service... now tell me what to do and from where i could get duplicate im card as soon as possible.. regards, ajay yadav [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
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                  S
                  shubhra ambuj
                  from Noida, Uttar Pradesh
                  Dec 12, 2014
                  Resolved
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                  Address: New Delhi, Delhi

                  dear, since i got the number from sarita vihar h block and there this number [protected] is being registered on my name Shubhra Ambuj but still since then i keep on getting the calls in the name of Varun even from lic and severl other companies i keep on receiveing the calls in name of varun kindly heed the things for this i will be grateful to you
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    J
                    jai_sharma
                    from New Delhi, Delhi
                    Dec 12, 2014
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                    Address: New Delhi, Delhi

                    Sir airtel increase my monthly rental from 1299 to 1499 from last 3-4 months.But they provide the same usage of 20gb & 4mbps speed which should be increased to 25gb & 8mbps(According to their plan mentioned on there website) http://www.airtel.in/broadband-and-fixed-line/broadband). I had complained them their representative talked badly (Mr.Mohsin Malik)Complaint No.[protected][protected])
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      M
                      malliksharma
                      from Bengaluru, Karnataka
                      Dec 12, 2014
                      Resolved
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                      Address: Hyderabad, Andhra Pradesh

                      Just about an hour back I made payment for Rs. 200/- full talk time online recharge through your i.e. airtel website on my ICICI Bank account. Error was reported but all the same money deposited to their account and my ICICI bank sent me a message that Rs. 200/-debited from my balance. But no recharge benefits have been given to me. Why? What is the fun in taking Rs. 200/- into their account, but reporting error and not giving recharge benefit? They should immediately give me recharge benefit of Rs. 200/- full talktime together with suitable compensation for their fraud in taking my money into their account, but reporting error and not giving me the recharge benefits. Earlier also they got debited from my account two amounts or Rs. 18/- and Rs. 35/- for their concession plans but did not give me these benefits, and since the amounts were small I did not bother to complaint here. But when I asked an Airtel employee in an office here, he just laughed away sarcastically!
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      It has become a fashion and ugly practice with these mobile service providers to keep their websites faulty and somehow manage to gulp customer's money into their accounts but not give them recharge and other benefits. Even if they refund after 7-10 days as they say so, who is going to pay the interest for that and will not these mobile companies benefit from the deposits and interest for those 7-10 days for nothing? Such frauds have to be nipped in the bud. Contact [protected]@gmail.com
                      even in mine i have complained them several times about this issue. but they never care. i am using SBI account. if i recharge using payairtel.com, Money will gone even before a jiffy time after that no response from airtel. i tried the customer care too but that very annoying. this time, i gonna use PORTABILITY option for sure.
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                        G
                        Girish NataShankar
                        from Bengaluru, Karnataka
                        Dec 11, 2014
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                        Address: Bangalore, Karnataka

                        Hi, I had taken the broadband online and paid the initial fee of Rs.1000/- Since there it showed the feasibility was present in my area. Later the airtel officials said there was no feasibility i asked for the refund it has been more than a month since i have raised the concern with [protected]@airtel.in. The guy whom i interacted(i have given all the details related to the transaction and he has confirmed that transaction status) promises it will be done in a week but still no one responded on the status. Please let me know how to proceed. Regards.
                        Dec 12, 2018
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Surendra Singh Ranawat
                          from Suratgarh, Rajasthan
                          Dec 11, 2014
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                          Address: Jodhpur, Rajasthan

                          ON TUESDAY AT 7..P.M. I HAD RECHARGED MY 3G PLAN THROUGH NET BANKING OF RS. 249.00 BUT SORRY TO SAY THAT IT WAS NOT DONE.TOMORROW I HAD ENQUIRED BY CUSTOMER EXECUTIVE WHAT IS THE MATTER, SHE TOLD ME THAT YOUR IS NOT SUFFICIENT FOR PLAN. KINDLY ACTIVATE MY PLAN OR ELSE REVERT MY AMOUNT.
                          Airtel customer support has been notified about the posted complaint.
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                            V
                            V.P. Balasubramaniam
                            Dec 11, 2014
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                            Address: Chennai, Tamil Nadu

                            Issue on Airtel ****************** 1. Request date: Aug 23rd, 2014. 2. Area / Location of the airtel Relationship Centre: Adyar, Chennai, Silverline Network, Near Adyar Bus stand. 3. SIM number:[protected] 4. Alternate contact number: [protected] Kindly review my issue briefly. I changed my postpaid plan of another number [protected] to prepaid on Aug23rd, 2014 @ Siverline Network Airtel Show room, Adyar, Chennai, Tamil Nadu. I infrom them that I am not getting bill details to my email-id, they told to fill the application form to update my email id ([protected]@gmail.com). And after that I paid 460/- balance amt and they provide prepaid SIM card and said that it will activate in 3 days and the postpaid will deactivate in 3 days, this what they said to me and I never get my itemized bill details to my email id as well as my postal address. Few days later they call me again and told me to pay 740/- for the balanced amt, I asked for bill details and I changed that number to prepaid. So, later I paid that amt on Sep-13th, 2014 too. and 10 days before I paid Rs.23/-. So, totally, I paid 460 + 740 + 23= 1, 223/- Still now I didn't get any bill details, I call the customer car 198 and 121 many times, Later All the CARED people told me to meet the Siverline Network airtel showroom and ask the query. So, Again I went there, He checked my bill details and ask me to pay Rs.600/- blindly he is not ready to hear my query and he told "ONCE YOU PAY THEN ONLY IT WILL WORK UNTIL UNLESS WHERE EVER YOU GO NOTHING WILL HAPPEN TO YOU". Even yesterday I talk to 121 CUSTOMER CARED people around 30 mins. At last A person called SUPERVISOR talk to me (Promised me) to activate the prepaid card on Monday 13th-Oct, 2014. but still it is not yet happened. I changed the postpaid to prepaid on Aug 23rd, And the billing period is on 25th of every month. I paid 460/- at that time, then how they charged me 740 for September month and not yet send the bill details. I informed to the so many CARED PEOPLE on THE GREAT AIRTEL, but they have not yet updated and I am still receiving the mail to pay the amt. Last week 16th Oct, they told me it is cleared and you can get new preapid sim in the showroom, So, I went there and again they told me to pay 297/-, which is the rental amt, Still same headache, I tried 121 there and now new story they have started. Later I didn't pay the money and I came back from there. At least I have hope on you, Kindly solve my problem. Still I am facing the same issue. Please contact me on [protected].
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Swati Batra
                              from Lucknow, Uttar Pradesh
                              Dec 11, 2014
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                              Address: Gurgaon, Haryana

                              My SIM card stopped working all of a sudden and a message was displayed as 'SIM Card not registered..Error Code #MM2' on Monday, 8th dec, 2014 . After one day, I was able to talk to customer care executive(as they never pick phone) and they asked me to get a duplicate SIM as the sim card has been corrupted. Same day i.e Tuesday, I got the duplicate SIM from Airtel Store located as Good Earth City Centre. Till Wednesday, it did not worked. Again on talking with the guys at this store, they asked for some more docs. I provided the same. Today, its 4 days and my SIM is still not working and no one at AIRTEL STORE at GOOD EARTH CITY CENTRE, SECTOR-50, GURGAON is picking up phone. I have never faced this much harassment and frustration before. Thanks to awfully bad services from AIRTEL.
                              Airtel customer support has been notified about the posted complaint.
                              Really BAD!!!
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                                B
                                BIMAL KUMAR KARAN
                                from Gurgaon, Haryana
                                Dec 11, 2014
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                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                Dear Airtel, I was using Air Tel Broad band having account no[protected]. Due to shifting my residence I had made a request on 9th of Oct for disconnection. But from your side the disconnection was made on 23rd after my mail request. Mail as written below: [protected] Forwarded message[protected] From: BIMAL KUMAR KARAN <[protected]@googlemail.com> Date: Thu, Oct 23, 2014 at 2:08 PM Subject: Reference No[protected] To: "[protected]@in.airtel.com" <[protected]@in.airtel.com> Dear Airtel, I have made a request against the reference no: 50392290 Dt 09/10/2014 (Fixed land line no[protected] for shifting the connection to Crossing republic Ghaziabad. But from your side I have received confirmation that you can't provide the connection in my new location. Then I have told you to disconnect the connection. But still it is working. I am not gong to pay anything from tomorrow. You are requested to disconnect. From tomorrow onwards its the responsibility of airtel if there is any misuse as I have to vacant my flat by tomorrow. On Sunday I have received a call for paying Rs 347/- for broad band connection. Till that date I have not received phone bill. I am ready to pay that but plz let me know first when my final account will be settled with how much amount. In which address you will settle the account. Please confirm my final balance and nest day I will pay the account.. Again I have applied for a new post paid connection on Saturday detail mail attached: [protected]Original Message[protected] From: [protected]@googlemail.com To: [protected]@in.airtel.com Cc: Sent: 10/12/2014 09:26:49 AM Subject: Post Paid No activated Dear Airtel, I have applied for a new postpaid connection having Mob no- [protected]. SIM NO[protected] IMSI No- [protected] For activation I have paid to your representative 1- Rs 250 /- cash 2- DL for ID proof 3- ICICI bank statement for address proof 4- Company ID card for CUG addition. Will you plz let me know the status of Activation. The person who have contacted me regarding the plan and every thing is -- [protected] The person who have collected the document, Mob No- [protected] Yesterday I have received one call regarding the verification, His Mob no is - [protected]. Today I receive a sms that we are unable to meet in your address and it is written to contact in a given no i.e [protected], but since one hour it is in engage mode. My complete family is staying in address and how is it possible that you are not unable to meet. I think the verification guy telling the lay. You people are not serious enough, then how should I be confirmed that you will pay my balance for my previous broad band connection. So fist you clear my dues then I will pay your rest amount I.e Rs 347/-
                                Airtel customer support has been notified about the posted complaint.
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                                  M
                                  monu52548
                                  from Delhi, Delhi
                                  Dec 11, 2014
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                                  Address: New Delhi, Delhi

                                  my no misplace and plz disconnect my airtel mob no- [protected] My name is Shyam Panday, Father Name - Rama Shankar, Age as on 1.1.2009 - 46 Years, Gender - Male, Address. - 663 Block-B, Chandan Vihar, Nihal Vihar Phase -II, Nangloi Jat . Delhi
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
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                                    bchawla
                                    from Mohali, Punjab
                                    Dec 11, 2014
                                    Resolved
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                                    Resolved

                                    Address: Bareilly, Uttar Pradesh

                                    Dear sir, With the deep dissatisfaction, i am registering a complaint another time of fake offers. No body is listening to me. The complaint has not been resolved till now. Last complaint reference no. is CBNRD[protected]. I WILL GO TO HIGHER AUTHORITIES IF I WILL NOT GOT ANY SUPPORT. MIND IT . My complaint is of fake offers provided by bloody airtel .
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
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                                      agrica
                                      from Ahmedabad, Gujarat
                                      Dec 11, 2014
                                      Resolved
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                                      Resolved

                                      Dear, we using postpaid connection of airtel Mo [protected] since last 4 years.Before 8 days ago we convert it in prepaid at same mo No.but till date it is not activated from your site. so many time we call to customer care but than can not given proper reply. During the convert the prepaid your customer officer said on any charges given for new SIM card but Your Naroda (Ahmedabad)Mini store officer taken 50 Rs/- charges for new card. So we request to you please conclude such matter and activate by card as soon as possible.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
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                                        Sharan Radhakrishnan
                                        from Palghat, Kerala
                                        Dec 10, 2014
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                                        Address: Palakkad, Kerala

                                        I purchased a moto g2 phone and the airtel promised me the following offer. ""1 GB 3G/2G data per month for 2 months in 3G/2G circles for Airtel prepaid and Bill discounts of INR 250 and INR 155 per month for 2 months on subscription of 3G and 2G data boosters of 1 GB and above in 3G and 2G circles respectively Airtel postpaid."" but it is not been activated and also the customer care people are saying that they cant provide the offer they promised.
                                        Airtel customer support has been notified about the posted complaint.
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