| Address: Mysore, Karnataka |
I have applied for migration from postpaid to prepaid connection on 2nd dec2014. I have been told it will be done within 5 days. Now, its been more than 5 days and still migration didnt happened. For this i went to airtel store and asked the reason for this, they are saying you are having more than 5 connections and as per trai rule we cannot migrate since u are having more than 5 connections. I asked them to show where this thing is mentioned and they are unanswerable. Also, just 6 month back i applied for migration from prepaid to postpaid (for the same number) and i didnt faced any issue, it means my document is misused to give 5 connections to someone else. Because all the migration related application are done in the same airtel store and if this is the case then i have to file FIR against this. And also show me where this is mentioned that if i am having five connections, migration will not happen and if this is the case the how come prepaid was migrated to postpaid.
My airtel number- [protected]
Airtel store detail: Vijayanagar 2nd stage, Mysore, Landmark: Opposite to petrol pump.
Store manager: Mr. Aswath
Please help me in this regard
Aug 14, 2020
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.