Airtel Complaints & Reviews

have purchased airtel Top-Up Recharge of Rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No. :- [protected] Secret Pin :- **[protected] My Mobile No. :- [protected]

I M USING AIRTEL 4G DONGLE NO. [protected] DUE TO SOME REASONS I HAVE NOT PAID THE DUES, AS I WAS OUT OF STATION NOW I M LEAVING BANGLORE FOR SOMR TIME I TOLD THEM TO CANCEL MY ACCOUNT & SEND UR EXCUTIVE FOR PAYMENT ALONG WITH CANCELLATION RECEIPT LAST MONTH AFTER LONG DISSCUSION ON MAILS & PHONES FINALLY I GOT MAIL IT WILL B CANCELED & FINALISED BILL WILL BE DONE ON 15.10.2014 AT 5P.M BUT NO MAIL OR CALL ON THAT DAY FROM YESTERDAY 16.10.2014 A NEW GUY MAILED ME FOR PAYMENT NAME SHASHI KUMAR I SEND OLD MAILS AND TOLD HIM TO SEND EXECUTIVE ALONG WITH CANCELATION RECEIPT FOR PAYMENT TODAY HE CALLED ME & ASKED FOR ADDRESS TO RECEIVE PAYMENT. I ASKED HIM R U COMING ALONG WITH CANCELATION RECEIPT HE IS TELLING AGAIN SAME STORY BEFORE IT WAS TOLD FROM OTHER AIRTEL GUYS FIRST PAY DUES THEN THEY WILL SEND FOR CANCELATION, I HAVE SEEN MANY COMPLAITS THAT THEY WILL TAKE PAYMENT & ACTIVATE IT THEN WE HAVE TO KEEP ON CALLING TO CALL CENTER FOR CANCELATION & THEY LEAST BOTHER FOR THAT. AND EVERYTIME THEY CALL WITH NEW AMOUNT.5000, 5345, FINALY TODAY AMOUNT WAS. 5600 COPYING TODAYS MAIL FROM AIRTEL. I HAVE OLD MAILS ALSO. Regarding bill payment for Airtel [protected] Inbox x Shashikumar B Oct 16 (1 day ago) to me Dear Customer, It was a real pleasure for us to serve you in the past. We always look up to you for your continuous support and feedback, which has helped us innovate products and services best suited to your needs. We here by inform you that the above mentioned account has been Inactive. As per our records, there is an outstanding amount of Rs.4915.76 towards yourairtel mobile number :[protected], Request you to clear the outstanding on or before 10/25/2014 12:00:00 AM to avoid further proceedings. You can make payments using your Credit Card or Debit card with our online easy pay option. Kindly logon to www.airtel.in for more details or walk in to your nearest airtel relationship center to make the payment. For any queries or payment pickup, please do get in touch with our representative -Mr.Suresh [protected]/[protected].between 9:00 AM to 7:00 PM Note: Please do not reply on this e-mail. For further communication mark a mail to : a_shashikumar.[protected]@airtel.com, with your contact detail Thanking You BhartiAirtel ltd MANAGER COLLETIONS Manish Kumar <[protected]@gmail.com> 10:47 AM (8 hours ago) to Shashikumar how many mails u will send me i m ready to pay amount from past 25 days as i have mentioned i leaving abroad for 4yrs. i just want cancelled account receipt to make payment u guys still sending mails or calling me. i really don't understand how u guys work. someone is ready to pay & clear it urgent...etc etc u guys still... i have no words to say.

Dear Sir im md ayas staying at new mallapally at nampally .at my home no signles for airtel network .so many times i complaint to the ur custmer care no one will be respond to my complaint. so please do the need full, and increase the frequency o[censored]r network at the new mallapally location near ghatala majid please do the need full previously it was good

Earlier i had a Plan of 375, in which i had 1 GB 3g data usage free. I got a call from Airtel Customer care, that you can change your plan to 450, in which you will have 2 Gb data . So i later verified this with Airtel Customer care and changed my plan to 450. Now i have received a bill of 1400 in which my rental is 850.: I.e: 375+450 + Taxes. They are fooling me saying. that u changed your plan by removing the 1 GB data that u already have in 375 to 850.. Please someone explain.. if i wanted 2 Gb data, y would i opt for 850 rental, when i can have this with 375 + 300 for extra 1 GB???? Airtel are a cheat. They have stopped picking up my Call to 121. Please look into this matter. As i am fed up this. My Phone Number: [protected]

I had installed Airtel Broadband service in my home in Indore on 13th September 2014 through Airtel's representative Mr. Sachin Mobile No. [protected]. Since then I have called him on a number of occasions to sort out the problem of non-availability of STD services on my phone, but he is not responding and he is not attending to my phone calls. Manohar Payak [protected]

Dear Sir / Madam i have an airtel prepaid connection ([protected]) since 6 years, i have not subscribe any value aided service, or not downloaded any game, or not purchase any game with my mobile from 6 years, on dated 16/10/14 time 7.31pm i have received a massage that "your key code for prince of persia is 12345 and my balance was deducted Rs.50.00 when i was not done any call & sms & not send any request about this, how can it is possible ? then i was call customer care & he says i have subscribe a game but reality is i was not done any work about this. Third time from your side i have face this problem.kindly check what is the error & why my balance deducted, i was not done any call, sms & not subscribed any vas. KINDLY CHECK MY ACCOUNT WHAT IS THIS GOING WITH ME thanking you. KINDLY CHECK thanking you. akhilesh verma [protected]

i want to cancel my 4g [protected] as i am leaving Bangalore i requested to cancel my account and send me receipt or conformation final settlement letter so i can pay amount as soon as possible but from past 25 days i am just getting call to pay amount daily new amount and already it is deactivated there may many mails about cancellation i m posting new one which received today it shows 4915+ but call center guys ask to make payment of 5600+ i want to cancel my account asap but they don't care they say u pay the amount then it will be cancelled, one of my friend faced same problem and i have seen online complaint also after making payment again 1month bill will generated pls. Help how to resolve this problem. my no.[protected] mail id. [protected]@gmail.com Dear Customer, It was a real pleasure for us to serve you in the past. We always look up to you for your continuous support and feedback, which has helped us innovate products and services best suited to your needs. We here by inform you that the above mentioned account has been Inactive. As per our records, there is an outstanding amount of Rs.4915.76 towards yourairtel mobile number :[protected], Request you to clear the outstanding on or before 10/25/2014 12:00:00 AM to avoid further proceedings. You can make payments using your Credit Card or Debit card with our online easy pay option. Kindly logon to www.airtel.in for more details or walk in to your nearest airtel relationship center to make the payment. For any queries or payment pickup, please do get in touch with our representative -Mr.Suresh [protected]/[protected].between 9:00 AM to 7:00 PM Note: Please do not reply on this e-mail. For further communication mark a mail to : a_shashikumar.[protected]@airtel.com, with your contact detail Thanking You BhartiAirtel ltd MANAGER COLLETIONS

Dear Sir, I was holding an Airtel dongle (#[protected]). In the month of June'14 I had called Airtel customer care to cancel my connection as I was sure I will not continue this connection. They took the request and also said that I should not be cancelling my connection as i am a valuable customer and someone from their end will call me back. This never happened. I called them back after some days as there was a new bill generated. They gave me the same response and no one from Airtel called me back. The operators at Airtel have not registered a formal complaint to disconnect my number and they are blaming me for their shoddy work. The proof is the call records to the Customer care in the month of June and later. I have paid all my dues for the usage I have done and Airtel have been charging me inappropriately and they refuse to cancel my connection. Lately I have been receiving calls from their office stating that I would be sent a court notice If I fail to clear the dues. I have as of now received 4 calls from them asking me to pay atleast rs1000/- out of the 1785.40/-. I do not understand why I should be paying them for non-usage of their service. Finally after much heated debated with their officials and forcing them, they cancelled my service (#[protected]. Even after this, they have been calling me and stating that they will keep billing me till 6000/- INR and then file a court complaint. I would urge you to kindly take a look at this irrationality and provide a solution.

Hi, Thanks for providing response to my query, if you have read the attached email in my request sent yesterday, you will understand that I sent request for de-activation on 29th August 2014. It is not my fault that you will de-activate the service on 6th October, rather it’s Airtel fault for not deactivating the service on time and unnecessarily charging this amount to me. Being a customer I informed Airtel on priority that services are not working on this plan, therefore de-activate it immediately. If the services are not working on this plan, especially the email attached for reference, than how can use the services and pay for the same. Once again, please check your records especially email dates the ones sent by me and you will now that what I saying make sense. Without further harassing me anymore I am copying this mail to your OMBUDSPERSON, to investigate this case further and send me a response Also I’ll be writing to Mr Bharti Mittal attaching all the email conversations that I had send to Airtel and the delayed response from your side on my request/concern and even mentioning how Airtel team is harassing me to pay this amount again and again without using any services of this data plan, for which I have all mail records available with me. I will be parallel writing an email to my Organization explaining them this issue so that they can immediately stop Airtel connection that we get in our office, so that other employees are not harassed like me. Thanks Harleen

I'm using airtel prepaid connection in AECS Layout/Bangalore. The service is very poor in spite of Airtel is charging so huge for calls and 3G internet, saying they are premium service provider in India. I really doubt that this is a "Premium service quality". 1. Every now &amp; then, call gets disconnected. After 5~10 try, call gets connected, &amp; then gets disconnected withing 3~5 seconds. If someone calls back, it gets disconnected after ringing for 3~4 seconds. 2. Data speed in 3G is very poor. Airtel is kind of pick pocket, looter. TRAI should ban Airtel.

we bring to your atten: that from the past THREE MONTHS your connection is not working at least 15 days in a month. now we have compliant on 14/10/14 and it was rectified on 15/10/14 in morning. as am 10 pm when i checked on 15/10/14 it self if was not working. now i have again complied. this Drama is facing place from the past THREE MONTHS.we request you to look into the matter seriously and if you cannot rectify permanently then please cancel our connection.

I am using a airtel prepaid no [protected]. But while I am roaming in patna i am not be able to make call as well to receive call in my airtel no. I am also not be able to use data service and SMS service from my airtel no although at the time of sending message and data balance is deducted from my phone. If this thing is not going to resolve I am going to launch direct complain at TRAI.

Hi Team, I didn't receive any message when my data usage reached 1024 MB. You are suppose to message me while reaching the maximum data usage. Details: Received message on Saturday 04-OCT, that You have used approx 879.68MB of 1024 MB Later, I received the message after crossing the maximum limit. Monday 06-OCT: that you have used 1107.66MB of 1024 MB. Why there was more delay in sending the message alert that I have reached the 100% usage of data plan. You want to charge the customer, by not informing them. I won't pay for the extra usage money. Need this to be resolved ASAP. Regards, Sreenivasula Reddy [protected]

Dear team,

I chinmaya dalar using airtel number [protected] which has portability form videocon. I came to konw that from 06/10/2014 my number is dead then i complaint in prabhadevi mumbai airtel store they said your number is deleted our system after 24hrs will resolved then next day i go to airtel they said not resolve give another 48 hrs then matter not resolved they said you come with document for reinstate of this number they i g to store they said come with pass port size photo small photo not allowed after to days today they said your number is mnp number will not active &amp;amp;amp; customer care said same thing we don't have any update we can not see your number in our system

What should i do please help should it reactivate or i will go with another service provider

Regards,
Chinmaya dalar
[protected]

Sir I am using airtel prepaid sim [protected]. I called customer care on 14th of october, 2014 and requested them to tell me about the gprs packs offers on my no. She told me to get 199 gprs pack as I was eligible for 3gb data in this pack as an offer. I asked her whether I will get this offer if I will get this pack activated from their end by deducting my balance from the main account. I was told that I will get the benefits as per 3gb offer. I requested her to activate the pack.But even after two days I didn't get the data as per the offer and only 2gb was given in my account. I have even registered a complaint on customer care but they are not giving me the additional 1gb data. You are humbly requested to get me my additional 1gb data as per my offer. Thanks Ashish Sangra contact-[protected], [protected]

Dear sir / madam Regarding above Subject, i am recharged the Rs 449 for 3G plan on 27.09.2014 through the internet bank (SBM) but recharge is not Succeeded and the amount is deducted in my account and is not credit back till date i.e 16.10.2014 Please check the Details and credit as early as possible, Txd : 731156 date : 27.09.2014 Time: 3.42 PM Regards jagadeesha B S

Res sir, I had submitted request for prepaid recharging of my mobile No [protected] through net banking on dtd 15.10.14 at 8.32.30 a.m .For which the Airtel TXN. ID is [protected] & SBI TXN ID Is IGOOBQEKBO . The said amount is deducted from my bank A/C through net banking but neither mobile is recharge nor deducted amount is refunded in my SBI Account. please refund my Rs. 150 in my account & reply the cause of delay of this refund. . DEEPAK KUMAR VERMA, GWALIOR e-MAIL id ---- [protected]@yahoo.com

I have purchased airtel gprs pack of Rs. 19/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin, i am sending you details of card. Serial No. [protected] Pin Start form - 6293 Card Date - Mar 2014 TO 2016 My Mobile Number is [protected]

Being consumer of Airtel prepaid, me, my family members and many of my neighbours Since August 2014 are repeatedly complaining Airtel regarding Network Problem. Always we get the same response as "Airtel person will visit your area". Instead of cheating consumers, please let us know how to change the network with having the same number. Area: Sarjapur Signal, Suncity - Genesis Apartments, Ibblur, Bangalore

I have this postpaid plan of airtel 2 months and on 10th October i paid my bill 432 which has been declined by them and again i paid 432 rs ...according to the rules my earlier amount should be refunded and it should reflect in my credit card but to my shock they told me that they will adjust that amount in my upcoming bills but when i resisted they told me to wait for 22 working days i.e 1 month .What the hell is this ??? my reference number is 58497267