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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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Y
Yagna Narayanan
from Chennai, Tamil Nadu
Dec 10, 2014
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Address: Chennai, Tamil Nadu

Myself B.Yagnanarayanan did a ''whatsapp booster for Rs.41 with 1month validity and 200MB data pack. Even after that booster pack my main balance has been deducted and till now I have lost alomst close to Rs.100. Pleae solve this issue as soon as possible. Regards B.Yagnanarayanan
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    M
    mandiv1947
    from Delhi, Delhi
    Dec 10, 2014
    Resolved
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    Resolved

    Address: Mysore, Karnataka

    I have applied for migration from postpaid to prepaid connection on 2nd dec2014. I have been told it will be done within 5 days. Now, its been more than 5 days and still migration didnt happened. For this i went to airtel store and asked the reason for this, they are saying you are having more than 5 connections and as per trai rule we cannot migrate since u are having more than 5 connections. I asked them to show where this thing is mentioned and they are unanswerable. Also, just 6 month back i applied for migration from prepaid to postpaid (for the same number) and i didnt faced any issue, it means my document is misused to give 5 connections to someone else. Because all the migration related application are done in the same airtel store and if this is the case then i have to file FIR against this. And also show me where this is mentioned that if i am having five connections, migration will not happen and if this is the case the how come prepaid was migrated to postpaid. My airtel number- [protected] Airtel store detail: Vijayanagar 2nd stage, Mysore, Landmark: Opposite to petrol pump. Store manager: Mr. Aswath Please help me in this regard
    Aug 14, 2020
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
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      Nithin Rajan
      from Bengaluru, Karnataka
      Dec 10, 2014
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      Address: Bangalore, Karnataka

      I had a Balance of Rs. 160 - Rs. 180 (Talktime) on 8/12/2014. My Internet service of 1GB 3G ends on 8/12/2014, and even after end usage the remaining i had was about 25 MB to 15 MB. But on 10/12/2014 afternoon i found my balance is only Rs 36.92 ( talktime). I called the Airtel Customer Care and explained all the incident about my deduction from my balance. They explained that i have used my net even after the available MB were finished and that's the reason for the deduction. I argued with the Customer care that i had not over used the net and had a remaining net of 23 MBs at the end of the day ( 08/12/2014 ). I request you to check and refund the Amount Deducted from my balance.
      Airtel customer support has been notified about the posted complaint.
      Dec 10, 2014
      Updated by Nithin Rajan
      Ph no.. [protected]
      Dec 10, 2014
      Updated by Nithin Rajan
      Correct ph no is [protected].. Please ignore the above
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        J
        Jmj Caesar
        from Hyderabad, Telangana
        Dec 10, 2014
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        Address: Hyderabad, Andhra Pradesh

        I have taken a broad band connection and paid a sum of rs 3150/- for 6 months collected by area sales manager Mr chandra shekar with no [protected] on 24 th of November till now no one has responded, and when contacted chandra shekar he wants the info as to whom we had give the said amount Now what do you people want me to do approch the poloce or will solve my problem immidiatly I am available on [protected] or my dept No [protected] Raymond here
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          ramojjalavijayakumar
          from Hyderabad, Telangana
          Dec 10, 2014
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh

          My phone rings. I will be busy with my work or driving vehicle. I stops every thing and attend to the call. A recorded message from Air tel co., to select a ring tone. I can not speak to the caller. I can also not call back on the number. Hence please provide the personal mobile number that is used by Sri. subrahmanya Bharathi for replying to him about my opinion regarding ring tone. If the number can not be provided to me, please give the reasons. I wish to know the special Constitutional Right that the Chairman had for disturbing others through his company and not to be disturbed by his customers. Vijayakumar mobile No. [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
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            B
            bansi chawla
            from Mohali, Punjab
            Dec 10, 2014
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            Address: Bareilly, Uttar Pradesh

            Dear sir/mam, I am getting everyday messeges regarding 3g internet offer of Rs.198 and 650 mb data, but yesterday when I recharge against it then i have got 1250 local minutes only. What the hell is this. If you cannot provide the given offers to customers then why are u giving messeges to customers. I want my money refund or I will go to higher authoritites. I will really take strict actions against it. MAIL ID- [protected]@gmail.com PHONE NO-[protected]
            Airtel customer support has been notified about the posted complaint.
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              A
              ashmita_shukla
              from Bengaluru, Karnataka
              Dec 9, 2014
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              Address: Gurgaon, Haryana

              Hi, I had done recharge for 260 minutes but after a single call of duration roughly 4-5 minutes all my credit goes nil, then i had a word with customer care Prabhat Kumar & raised a complaint, complaint no: cwrch[protected] & cexcl[protected], I just want to know why my number got barred & which hampered my work too. I need an explanation Pls.
              Airtel customer support has been notified about the posted complaint.
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                A
                ashmita_shukla
                from Bengaluru, Karnataka
                Dec 9, 2014
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                Address: Gurgaon, Haryana

                Hi, I had done recharge for 260 minutes but after a single call of duration roughly 4-5 minutes all my credit goes nil, then i had a word with customer care PRABHAT Kumar & raised a complaint, complaint no: cwrch[protected] & cexcl[protected], I just want to know why my number got barred & which hampered my work too. I need an explanation Pls.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  shasgi
                  from Bengaluru, Karnataka
                  Dec 9, 2014
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  The prepaid mobile number [protected] is in my name G S Shashidhara and the connection is existing for about 10 years. On 06/12/2014, all of a sudden the connection went off and the mobile showed 'sim card registration failed'. To check what the problem is I dialled the number [protected] from another mobile. To my surprise the call was received by a gentleman. Upon enquiry, he told that he is residing in Bangalore and has taken the mobile number in the name of his mother. He applied on 4th Dec 2014 and got activated on 6th Dec 2014. I called customer care Airtel and explained the problem. They checked the name of the person and address which belonged to mobile number [protected] and confirmed that it is in my name only. When I explained the scenario which has happened, they told that they have not transferred my mobile number to any person. Notably they did not record any complaint saying that the records are fine. I even explained that this is unlawful activity on part of airtel to allot a number belonging to one person to another person when it is still a running number. If the person who at present using my number involves in any unlawful activities, all the blame comes on my head. But airtel customer care did not initiate any action. I am hereby pleading with you to take action against airtel for doing such unlawful activity which amounts to punishment and provide compensation for whatever the mental agony I am going through and also restore my connection.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
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                    7
                    7607558888
                    from Lucknow, Uttar Pradesh
                    Dec 9, 2014
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                    Address: Lucknow, Uttar Pradesh

                    I had taken two post paid no of airtel and mailed you for connected converted into CUG of my company and provided document as per you and after submission of document they told me that my number is connected into CUG before 5th dec but still it was not connected and when i called your customer care they always told me that it will take 24 hr bt it was 9th dec but still it was pending. pls look in this matter else i surrendered my no.
                    Airtel customer support has been notified about the posted complaint.
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                      R
                      rekha_singh_532
                      from Mumbai, Maharashtra
                      Dec 9, 2014
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      Hi, I have postpaid number "[protected]" (Telangana). Booster of Rs3555/- has been activated without my notice. I called Airtel customer care on 7th Nov 2014. Airtel agreed and said that they will weaver the whole amount in the next month. I have been calling Airtel since 8th Nov 2014 daily till date, but no action has has been taken till now. I have paid the bill which I used for the month of Nov i.e Rs403/- on 15th Nov 2014, but still they have added late fee charges Rs100/- & added Rs355/- booster for 3 days i.e from 5th Nov 2014 to 7th Nov 2014. I'm frustrated & pissedoff with this. I want to cancel this number. Could you please help me. Thanks and Regards, Rekha Singh [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Thanks a lot for the quick reply. They have barred the connection today. This is the 3rd time in the past two months & this is really too much. I have been calling since Nov 8th continuously till date for the same issue. I'm fed up explaining the same issue again and again to all the customer service representatives. Could you please do the needful. My alternate number is "[protected]"
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                        J
                        jeetm
                        from Gurgaon, Haryana
                        Dec 9, 2014
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                        Address: Ahmedabad, Gujarat

                        Sir, Today I recharged my airtel mobile number ([protected]) With 30 mb 2G data about 12 pm and then I open net for whatsapp and within one hour I loss my all data and also charged 127/- rupees. That Is too much. I request you to refund my whole amount otherwise I will make a written complaint to TRI. because I didn't surf any site accept WhatsApp. Thank you J.R. Meena Inspector (service tax)
                        Airtel customer support has been notified about the posted complaint.
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                          D
                          dissatisfied customer123
                          from Haldwani, Uttarakhand
                          Dec 9, 2014
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          i have an delhi airtel prepaid connection..number is [protected], my duplicate sim card is not been activated even after 3 days as i got it on 7 dec from airtel preet vihar branch whose phone number is [protected]..after numerous calls and multiple visit to the customer care preet vihar my query is not yet addressed...i got this number portable from vodafone thinking airtel is the best provider but to my surprise airtel is the worst service provider
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            abhijitindia
                            from Mysore, Karnataka
                            Dec 9, 2014
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hello, Myself Abhijit, using Airtel 3G dongal data card having number [protected] for Internet, I am staying Chokkanahalli near Hegde nagar Thanisandra Main road Bangalore, I always recharge for 3G, all the time I am getting 2G network and low speed. But charge deducted at rate of 3G. All time your execute tells the problem will get resolved, but that never happens. I feel Airtel cheating with customer. If Airtel unable to provide 3G network then stop deducting 3G charges from my account.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Airtel

                            Complaint is not yet resolved, I am still getting EDGE network. Please resolve soon.
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                              N
                              nsh yadav
                              from Delhi, Delhi
                              Dec 9, 2014
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi

                              my old complain which is not responsive acknowledgement is PR[protected] . Hi my mobile no:-[protected] I activate whatsapp pack from your pay.airtel.com site. at INR 41 but still its not run on my ph even they say that your account activate but whenever I use its deduct my main balance. when I check on net its show you should sms 'whatsapp'after that your pack activate but there is not full information due to my ph is again recharge. but still my whatsapp not working. please suggest me how to recover my balance. I already talk 5 customer care executive. but not response even I told to email you but not responsive please take my problem seriously and take action or refund my balance in my account. response as soon as possible note:- your massaging not give full information. and customer care service also not responsive.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              my old complain which is not responsive acknowledgement is PR[protected] . Hi my mobile no:-[protected] I activate whatsapp pack from your pay.airtel.com site. at INR 41 but still its not run on my ph even they say that your account activate but whenever I use its deduct my main balance. when I check on net its show you should sms 'whatsapp'after that your pack activate but there is not full information due to my ph is again recharge. but still my whatsapp not working. please suggest me how to recover my balance. I already talk 5 customer care executive. but not response even I told to email you but not responsive please take my problem seriously and take action or refund my balance in my account. response as soon as possible note:- your massaging not give full information. and customer care service also not responsive
                              same issue with me my mobile no is [protected]
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                                H
                                himanshu1590
                                from Jalgaon, Maharashtra
                                Dec 9, 2014
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                Dear Sir/Madam Your company executive come at my home on 5th Nov 2014 and take the document for the portability connection but still my numbers are not started and your airtel gallary employee said that [protected] number document are recieved on 10nov 2014 but your account are not created. airtel gallary employee are said second number [protected] documnet are still not submitted till date so please asap start my connection because the loop are closed within two days and i want to continue my this number. so please give the feddback on my query ASAP For contact my alternative numbers: [protected]/[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                i pay for new airtel postpaid connection 11 day back. but still today no. is not activated.
                                i pay for new airtel postpaid connection 11 day back. but still today no. is not activated.
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                                  D
                                  DCHANDRA
                                  from Kolkata, West Bengal
                                  Dec 9, 2014
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  IT MAY KINDLY BE INFORMED THAT I WANT TO SURRENDER THE SAID INTERNET 4G CONNECTION NO. [protected] IN THE NAME OF DEBASHIS CHANDRA, 147/1, SAHID GANESH DUTTA ROAD, ANNADA PARK 1ST LANE, BIRATI, KOLKATA - 700051, WEST BENGAL, DUE TO MY OTHER INTERNET CONNECTION IS AVAILABLE. MOREOVER, I LIKE TO INFORM YOU THAT I HAVE ALREADY UPDATED THE DUES OF RS. 396/- UNDER TRANSACTION ID NO: [protected] DATED 9TH DECEMBER, 2014. HOPE YOU WILL KINDLY CO-OPERATE ME AND SURRENDER THE SAME IMMEDIATELY. THANKING YOU, YOURS FAITHFULLY, Debashis Chandra
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    P
                                    Prince Gujral
                                    from New Delhi, Delhi
                                    Dec 9, 2014
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                                    Address: Faridabad, Haryana

                                    last week i had recd a call from airtel customer care . his name is rohit, he gave me a offer to port my no. from idea to airtel . I was agree for this . But till today i have not recd any sim from airtel (rohit) . My idea service has also stopped now.Pl. provide me airtel sim .
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 09, 2014
                                    Updated by Prince Gujral
                                    MOBILE NO. - [protected]
                                    NAME - JAGPREET SINGH
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                                      N
                                      nisarzahir
                                      from Mumbai, Maharashtra
                                      Dec 9, 2014
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      I had submitted all document for converting my loop mobile postpaid number to postpaid of Airtel. Representative from impression marketing came at my office on 27th November and collected all required document along with UPC code. However post this there is no confirmation from Airtel DSA even after multiple followup. I am still calling Mr. Bhushan & Mr. Nilesh Parmar(Manager) but they are not responding to my call now. My alternate contact no. is [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
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                                        manishkawadia
                                        from Chennai, Tamil Nadu
                                        Dec 8, 2014
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra

                                        Dear sir, I am customer of Airtel from last 1-2 year and my number is [protected].i am post paid user and activate 399 plan.I am also activate roaming plan of Rs.75 but company charge incoming roaming calls and also i am taken 512 mb interent 2g data.when internet reached 475 mb then mobile give a massage for limit cross then i am close the internet and also use interent in office from wifi but company charge excess amount and mobile internet usage also show under the limit of 512 mb of internet.So why Airtel company charge excess amount So please check this as well as possible . Thanking You Manish jain [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
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