Airtel Complaints & Reviews

Hi, I had done recharge for 260 minutes but after a single call of duration roughly 4-5 minutes all my credit goes nil, then i had a word with customer care PRABHAT Kumar & raised a complaint, complaint no: cwrch[protected] & cexcl[protected], I just want to know why my number got barred & which hampered my work too. I need an explanation Pls.

The prepaid mobile number [protected] is in my name G S Shashidhara and the connection is existing for about 10 years. On 06/12/2014, all of a sudden the connection went off and the mobile showed 'sim card registration failed'. To check what the problem is I dialled the number [protected] from another mobile. To my surprise the call was received by a gentleman. Upon enquiry, he told that he is residing in Bangalore and has taken the mobile number in the name of his mother. He applied on 4th Dec 2014 and got activated on 6th Dec 2014. I called customer care Airtel and explained the problem. They checked the name of the person and address which belonged to mobile number [protected] and confirmed that it is in my name only. When I explained the scenario which has happened, they told that they have not transferred my mobile number to any person. Notably they did not record any complaint saying that the records are fine. I even explained that this is unlawful activity on part of airtel to allot a number belonging to one person to another person when it is still a running number. If the person who at present using my number involves in any unlawful activities, all the blame comes on my head. But airtel customer care did not initiate any action. I am hereby pleading with you to take action against airtel for doing such unlawful activity which amounts to punishment and provide compensation for whatever the mental agony I am going through and also restore my connection.

I had taken two post paid no of airtel and mailed you for connected converted into CUG of my company and provided document as per you and after submission of document they told me that my number is connected into CUG before 5th dec but still it was not connected and when i called your customer care they always told me that it will take 24 hr bt it was 9th dec but still it was pending. pls look in this matter else i surrendered my no.

Hi, I have postpaid number "[protected]" (Telangana). Booster of Rs3555/- has been activated without my notice. I called Airtel customer care on 7th Nov 2014. Airtel agreed and said that they will weaver the whole amount in the next month. I have been calling Airtel since 8th Nov 2014 daily till date, but no action has has been taken till now. I have paid the bill which I used for the month of Nov i.e Rs403/- on 15th Nov 2014, but still they have added late fee charges Rs100/- & added Rs355/- booster for 3 days i.e from 5th Nov 2014 to 7th Nov 2014. I'm frustrated & pissedoff with this. I want to cancel this number. Could you please help me. Thanks and Regards, Rekha Singh [protected]

Sir, Today I recharged my airtel mobile number ([protected]) With 30 mb 2G data about 12 pm and then I open net for whatsapp and within one hour I loss my all data and also charged 127/- rupees. That Is too much. I request you to refund my whole amount otherwise I will make a written complaint to TRI. because I didn't surf any site accept WhatsApp. Thank you J.R. Meena Inspector (service tax)

i have an delhi airtel prepaid connection..number is [protected], my duplicate sim card is not been activated even after 3 days as i got it on 7 dec from airtel preet vihar branch whose phone number is [protected]..after numerous calls and multiple visit to the customer care preet vihar my query is not yet addressed...i got this number portable from vodafone thinking airtel is the best provider but to my surprise airtel is the worst service provider

Hello, Myself Abhijit, using Airtel 3G dongal data card having number [protected] for Internet, I am staying Chokkanahalli near Hegde nagar Thanisandra Main road Bangalore, I always recharge for 3G, all the time I am getting 2G network and low speed. But charge deducted at rate of 3G. All time your execute tells the problem will get resolved, but that never happens. I feel Airtel cheating with customer. If Airtel unable to provide 3G network then stop deducting 3G charges from my account.

my old complain which is not responsive acknowledgement is PR[protected] . Hi my mobile no:-[protected] I activate whatsapp pack from your pay.airtel.com site. at INR 41 but still its not run on my ph even they say that your account activate but whenever I use its deduct my main balance. when I check on net its show you should sms 'whatsapp'after that your pack activate but there is not full information due to my ph is again recharge. but still my whatsapp not working. please suggest me how to recover my balance. I already talk 5 customer care executive. but not response even I told to email you but not responsive please take my problem seriously and take action or refund my balance in my account. response as soon as possible note:- your massaging not give full information. and customer care service also not responsive.

Dear Sir/Madam Your company executive come at my home on 5th Nov 2014 and take the document for the portability connection but still my numbers are not started and your airtel gallary employee said that [protected] number document are recieved on 10nov 2014 but your account are not created. airtel gallary employee are said second number [protected] documnet are still not submitted till date so please asap start my connection because the loop are closed within two days and i want to continue my this number. so please give the feddback on my query ASAP For contact my alternative numbers: [protected]/[protected]

IT MAY KINDLY BE INFORMED THAT I WANT TO SURRENDER THE SAID INTERNET 4G CONNECTION NO. [protected] IN THE NAME OF DEBASHIS CHANDRA, 147/1, SAHID GANESH DUTTA ROAD, ANNADA PARK 1ST LANE, BIRATI, KOLKATA - 700051, WEST BENGAL, DUE TO MY OTHER INTERNET CONNECTION IS AVAILABLE. MOREOVER, I LIKE TO INFORM YOU THAT I HAVE ALREADY UPDATED THE DUES OF RS. 396/- UNDER TRANSACTION ID NO: [protected] DATED 9TH DECEMBER, 2014. HOPE YOU WILL KINDLY CO-OPERATE ME AND SURRENDER THE SAME IMMEDIATELY. THANKING YOU, YOURS FAITHFULLY, Debashis Chandra

last week i had recd a call from airtel customer care . his name is rohit, he gave me a offer to port my no. from idea to airtel . I was agree for this . But till today i have not recd any sim from airtel (rohit) . My idea service has also stopped now.Pl. provide me airtel sim .

I had submitted all document for converting my loop mobile postpaid number to postpaid of Airtel. Representative from impression marketing came at my office on 27th November and collected all required document along with UPC code. However post this there is no confirmation from Airtel DSA even after multiple followup. I am still calling Mr. Bhushan & Mr. Nilesh Parmar(Manager) but they are not responding to my call now. My alternate contact no. is [protected]

Dear sir, I am customer of Airtel from last 1-2 year and my number is [protected].i am post paid user and activate 399 plan.I am also activate roaming plan of Rs.75 but company charge incoming roaming calls and also i am taken 512 mb interent 2g data.when internet reached 475 mb then mobile give a massage for limit cross then i am close the internet and also use interent in office from wifi but company charge excess amount and mobile internet usage also show under the limit of 512 mb of internet.So why Airtel company charge excess amount So please check this as well as possible . Thanking You Manish jain [protected]

Sir I bought a sim from Nedumangad, Trivandrum Kerala on 2/12/2014 and gave id proof and my photograph. They told me that it will be activated around 8 at night. But it has not activated so far and I went to their office. I told them the trouble I had to face with because I travelled 20 km and lost half day leave for this. Their response surprised me. They simply told me that if I have any complaint I should call 121 and tell there. Then they did something in the computer and told me that it will be activated within one hour. But it has not activated so far and show no range. The person who handled my complaint was one Ratheesh.(he told me so) Please help

miss/r. kanchan and her contact NO. is [protected] this women theft my document. I submitted my (Dt: 19/11/2014) document for portability of my Loop No. In mahim Loop GALLary. she call me for extra documents to submit. and after submitting my Contact No. is yet not started. i'm using my No. from last 7 years...this is really worst exprience from airtel employee and unexpected.

Respected sir I applied for new sim card in airtel on 1st dec 2014 and airtel person came for direct verification on 4the dec 2014 today is 8th dec till now my postpaid number [protected] as been not activated I sent several mail to appellate and noodle officers but not even single response from airtel end please take a necessary action on this matter thank you my alternative contact no [protected]

I am from Kadi, Mehsana, Gujarat.I have airtel prepaid connection which has no [protected].in the past two days 6th dec 2014 and 7th dec 2014 they deducted total 64 RS. amount from my account for the services that has been activated by company not me.when i complained to the customer care they said that the service has been activated by me by call or sms.i have never called and sms for such type of activation.i have also not clicked on website for activation.they are not responding properly and they are cutting calls.i requested them immediately after knowing activation of service by sms and immediately called them for deactivation and refund my money back to the account.they deactivated service but refused to refund my money.they are not replying properly...i am sure that this services has been activated by the company...so please help me. Regards, Ashish Patel, .System Manager at Urban Development and Road &Building Department Block No. 14, New Sachivalaya, Gandhinagar.+91-[protected](C)

I have made a request on 27th October 2014 to relocate my connection ([protected]) to my new address. Airtel took nearly a week and came with the conclusion that it is not possible to relocate my connection to my new address. So I asked them to close the connection. However, there is no response for my request instead they are generating bills for November and December and asking me to pay Rs. 1702. But why should I pay the connection that I am not using? Moreover, it is not my fault. It is Airtel's fault that could not relocate the connection and sending the bills for the connection that is requested to be closed. I don't understand the concept here. The customer care person told me clearly that the bill will not be generated please bear with us for few more days while we will try to relocate your connection. But none of the progress happened yet. Please help me to close the connection. In my attachment, you can see clearly that there is no response for the request I sent on 27th October 2014 and same for the mail 29th October 2014. So mailed them again on 11th November 2014. Since there is no fault in my side, Airtel records my compliant date as 11th November 2014!!! and processed bill for the month November as well.

Dear Sir/ Madam, This is Tushar A. Nikam, Customer of Airtel Network since 2009, recently I took post paid No. [protected], for this no. I never paid more than Rs.600/-. But in Last month(21.10.2014 to 21.112.14) I got bill of Rs.1691.01, I talked to customer care executive, He said that it is Internet uses charge even when I had Unlimited data plan of Rs.199/- as it is unlimited plan I can stop whenever I want, It doesn't mean that company debit me full data charge of closing date. What is the meaning of "UNLIMITED"??? Please heck details & Hope your reply...

Sir/Madam, I am an airtel subscriber and since last few year i have been noticing that in my Area due to lack of any tower installations Airtel has been the worst signal that any airtel subscriber had experience. Its is very difficult to surf net or call or even detect a single stick network displayed on a cell phone. I want your Airtel tower installation in my area for a convenient network for my people. I have a LPC land plot in favour of my name . Lastly I request you to kindly send your expert from the company and survey my designated area. Name: Ongfan Mirip PO/PS: Bordumsa Village : Goju District : Changlang Pin: 792056 Arunachal pradesh Landmark : Bordumsa Kharsang road near Jawaharlal Nehru Vidhyalaya School. Contact: [protected] Email : [protected]@gmail.com