Airtel Complaints & Reviews

Customer ID: [protected]-001 Before solving my problem, first AIRTEL should able to solve it's own issues, every-time when I call customer care, they say, the system is getting updated, technical issues, performance slow. Please find below the responses from AIRTER CUSTOMER CARE every time, please note i have called them around 25 times and got frustrated like anything, a. sir, our system is updating, can't help now b. sir, we are facing technical issues - so can't help now c. sir, we understand your concern - we will arrange a call back d. sir, dont worry, i will transfer the call to my senior officer e. sir, your problem is correct, but due to technical issue we can't help - i need to contact packaging team I got all these stupid answer, with no one able to answer correctly and solve this issue. Moreover, everyone using the same technique of putting the call on hold for long time, so a customer will get frustrated and will drop the call. Let me explain my ISSUE - HOPE SOMEONE FROM AIRTEL MANAGEMENT get a chance to see this note, I have requested to activate SOUTH VALUE SPORTS package after going through the package details online in AIRTEL WEBSITE First three days, no issues - we were able to see the channels as mentioned in the package, All of a sudden, they changed my package WITHOUT MY KNOWLEDGE and when i asked - they changed it back to SOUTH VALUE SPORTS Now several channels which are part of BASE PACK is not showing - when i ask - the only reply is that these channels are not part of the package. Also, they are saying openly THAT THE INFORMATION SHOWN IN WEBSITE IS NOT CORRECT AND IT REQUIRED UPDATED. I don't understand why then I should money for this package and I see myself cheated. In ONE WORD - AIRTEL CHEATS CUSTOMERS IN A BIG WAY AND THE CUSTOMER SERVICE IS USELESS I have also attached the Screen-shot - proof of package details which is shown in AIRTEL WEBSITE. Is their anyway, that I will have this issue address by AIRTEL MANAGEMENT.

dear sir,
i want full address and name of this airtel number:[protected]
we are getting some continuous unneccessory calls from this number
please help me out for this issue,
please send details to my mail address: [protected]@gmail.com
thank you..

two hours ago... I called customer care for complaint against balance deduction... instead of having a working data plan last day and still 200 mb's left after switching off net... my balance was deducted... nothing been shown in last 5 balance deductions including vas, voice and data deductions as such, I called customer care to enquire about my deduction of rs.67 from my account... my complaint was not entertained at all and the customer call executive witjout further listening to me cutted the call abruptly... airtel becoming worst then ever now... porting all my numbers to tata docomo now... atleast they dont deduct balance without cause...airtel looking high in air...lost in air actually... definitely going to lodge complaint in consumer court... this is 4th time my balance being deducted uselessly

My Mobile No.[protected]. I recharge My No on 05.10.2014 amount of Rs.300 after two days my balance as on date d 07.10.2014 Nil. I don't understand why my balance NIL I have no any other service my No. I am working in Central Govt. service in Rashtrapati Bhawan. My details sent immediately my email.[protected]@hotmail.com

I bought this airtel SIM card([protected]) from a retailer in the year 2008 and using the same till date. Once I came to know that this SIM is not in my name and then I have submitted my ID and proof at the area customer care centre for ID change. Also once again I got a duplicate SIM when I lost my SIM with my original ID and proof. But still my SIM card is not in my name and it shows a name called Vaidyanathan. I dont know who is this person...

Hi Team, There was fake transaction on my ICICI Credit card at Airtel bill desk. Raised complaint with bank regarding it. Kindly check from your end and do the needful. My transaction details: Your ICICI Bank Credit Card XXXX7000 has been used for a transaction of INR 4, 950.00 at AIRTEL PYMT-BILLDESK (October 06, 2014; 16:01:23 hrs.)

Dear Sir / Madam My son Dr. Rajdip Dey using an AIRTEL prepaid connection being number +91 [protected]. On 05.10.2014 he checked his mobile balance, which was around Rs. 88.00, But on 06.10.2014 he surprisingly checked that the balance is Rs. 1.00 only. When he contact with the customer care the foolish person told him that the balance was deducted due to the International roaming !!! (Docket id 95165). But I can assure you that he was in INDIA from his birth !!! Please do the needful within 24 hours and reimburse the deducted money failing which I shall compel to take appropriate legal steps against AIRTEL before the appropriate court of law. Please Acknowledge Thanking you, Regards, PRADIP KUMAR DEY. Advocate, High Court Kolkata. Senior Council, Govt.of India. Bar Association Room No.8. E-mail: [protected]@gmail.com

Hi Team, I have to raise two issues regarding 3 G data services - 1) My 3 G data pack was valid till 27-Sep-14, however I didn't get any message that the data services have been discontinued and there was a deduction of around Rs 26 (exactly don't remember). It was on 27th Sep 2014 morning. As per the previous messages my data should have continued on that day. 2) I have re-charged today (06-Oct-14) for Rs 43 pack for whatsup only. After getting a message that re-charge has been successful while I am trying to surf on whatsup my main balance is getting deducted. I have called on the customer care helpline number and had a word with Sanjay who has provided the complaint reference no. as CBDMO[protected] and also mentioned it was the balance shouldn't have been deducted like this. Request you to look in to both the issues. I cant afford to get my balance sacrificed on any cost. Please let me know by when I can expect a response on this issue and also about steps taken to look in to this issue and when will my balance be refunded. In case no action taken I can even raise this to higher levels within Airtel, right now trying to follow the correct channels of escalation. And even can leave Airtel operator itself. Appreciate your kind support. Regards Sushma Yadav [protected]

MAINE APNA SIM JISKA MOBILE NO [protected] HAI POST PAID KARAYA THA PAR BILL ADHIK AAJANE KE KARAN MAINE BILL SAMJHAUTE KARKE 6000 KA BILL 4000 PAR IS SART PAR SMJHAUTA HUA KI HUMARA MOB NO-[protected] KO PREPAID KARDENGE PAR UNHONE BILL JAMA HONE KE BAD MERE SATH GALAT BHASHA KA PRAYOG KIYA AUR MERA MOB NO [protected] PREPAID NAHI KIYA .

Dear sir so many time we are compliant to your customer care but still they are not sending us the bill, either they have to send by post till today we have not received a single bill to our modem our no. is [protected] and our mail Id is [protected]@gmail.com with regards for dmslkms

Dear sir I have been receiving unwanted (Adult) messages from AT-NDAROT. I have contacted to customer care and they are saying that I have subscribed these from any website. But I have not subscribed my number to any kind of these website. Please stop such messages. Or I have to deactivate my connection. My no. is [protected].. Kindly do the needful at the earliest

Airtel mobile network is not available from[protected] onwards. my mobile number is [protected]. my house is located at kombara near to aluva. kindly consider the complaint. we are already planning to migrate to any other mobile service provider.

i am sumit prakash from moradabad u.p 200441. my airtel number is [protected] .then my request is that plz send my call detail of month august 2014 on my email id [protected]@gmail.com . plz send my call detail fastly.. thanging you

i got my phone recharged with rs 80(topup) on 01.10.2014.Balance on that day was rs79.I use airtel number for local calls.Now today my account shows balance only rs 37.1.My taxn id was 35783.Would you kindly let me know how the balance has reduced from 79 to 37.1.During the period extending from 1st oct to 6th october i have used the phone sparingly.If i dont get the satisfactory answer i would prefer to throw this airtel sim in garbage.

Reqested for a connection and collected the amount of rs.850/-on May 2014, after no connection was given, & no payment was returned, more than 4 months over made several complaints all vain. Cmplaint no[protected], when contacted not getting proper reply Complaint no.[protected], made more than 2weeks noreply so far.

I had called Airtel customer support in July 2014 to request a change of my postpaid bill plan from myplan_299 to myplan_199 on my number [protected]. The service executive took my request and said that the next bill will be based on my new plan. However the latest bill generated (aug-sep) still has myplan_299 on it.

I have paid average of 1000 rs. from last four months. With feeling o[censored]nsatisfactorily i end up with convert my no from postpaid to prepaid. During my last bill they gave me Rs.187 usage of 20th Sept. 2014 to 24th Sept. 2014 which is unjustified as per me. When i inquire same on air tel customer care center they didn't respond well & ended it is company policy. which is not acceptable to me. Even after payment of my last bill when i asked for NOC for my no. so that i should have proof that i have no outstanding for postpaid number they again said about their policy. I didn't understand what kind of policy airtel have. which is against the customers. I am very much disappointed by air tel service this time. Regards, Bhanu jain

Sir my mobile no [protected] name-k.saravanakumar I top up recharge done by online on 4.10.14 for 100 rs and I got msg by 121 txation Id no 855131i top up by my debit card 100rs taken by bharathi air tel I got msg from my bank so I request pls top up for my number

My Airtel Mobile No. [protected] I had went at airtel store chinchwad Pune to block my sim card on dated 18/09/2014 given complaint and complaint no. 58110539. After this all thing I received new bill. Why????? Please give me feedback on following Mobile No. [protected]

Airtel recharge unsuccessful amount deducted I tried to recharge of 200rs twice on my airtel mobile[protected](registered with hassan masood kidwai)on Friday 3rd october 2014 3:30 pm. Each time amount was ddeducted(as400rs) and recharges were unsuccessful so I want airtel to return my money