| Address: Jalandhar, Punjab |
When I dial a mobile number from my Airtel land line.call receiver hears his or her own voice.This fault is there since many months.But the complaint was lodged with airtel on 28th Sept.2014.Instead of repairing the fault, complaint was cleared.I Again lodged the complaint and was cleared on Oct, 1st 2014, but I forced to reopen the complaint.But the fault is still there, in the meantime time more than 100 calls have been wasted by airtel staff just for testing but no result. Now they have put a message in their system that the airtel system is ok the fault is with Tata and BSNL where as the echo is hearable at aircell and airtel also.I tried to contact their local office but the guards and reception people don't allow to visit the seniors.Now the condition is, no one is ready to repair the fault.One of the worst experience I have in my life.
Aug 13, 2020
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
This is with reference to your post dated 12 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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